• 제목/요약/키워드: product trust

검색결과 407건 처리시간 0.023초

The Marketing Strategy of K-Beauty Product to Enhance Economic Growth in South Korea

  • SEON, Suk-Hyun
    • 산경연구논집
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    • 제13권8호
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    • pp.9-18
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    • 2022
  • Purpose: K-beauty products industry trends, estimates and dynamics are examined in this study to discover a potential possibility for growth. There is a thorough examination of the elements that drive and impede the expansion of the K-beauty industry. This study aims to investigate marketing strategy of K beauty product to enhance economic growth in South Korea. Research design, data and methodology: This study used one of the most famous approach for analyzing the current literature which is a PRISMA (Process and Systematic Reviews and Meta-Analyses) method. This method maps out the number of records identified, the included and the excluded ones with the reasons for the exclusion. The technique clearly states the research problem and the appropriate scope. Results: The theoretical findings of prior literature indicates K-beauty companies should retain physical locations despite the trend toward online commerce, in order to guarantee that they meet the demands of different customers and enhance customer experiences to develop trust and loyalty. Conclusions: The findings of this research are of academic importance since they provide light on customer preferences for new K-beauty products. While past research has often ignored certain kinds of influencers, this study emphasized the need of considering influencers and certain product exposure strategies together, which has major academic consequences.

A Study on the Effect of Local Food Product Attributes on Satisfaction and Purchase Intention

  • Gi-Pyoung, KIM;Chang-kwon, YOO
    • 식품보건융합연구
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    • 제9권2호
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    • pp.7-18
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    • 2023
  • Through these research results, I would like to present some implications for promoting and revitalizing local food sales in Daejeon and establishing a local food system. First, in terms of local food direct stores, when establishing a local food store, location conditions should be considered. If the location cannot be changed, the quality of agricultural products should be improved to improve consumer satisfaction and purchase intention so that consumers can directly feel the value of the product. Second, efforts at the local government level are needed to improve the stability of local food. There are still many consumers who are not properly aware of local food. It is necessary to improve consumers' interest in the value of local food by providing education including social and environmental information on the production and distribution process of local food. Third, policy efforts on local food are needed. It is necessary to introduce and reorganize the local food certification system to emphasize the stability of local food to consumers and form trust. Finally, for the continuous development of local food, research on the satisfaction and purchase intention of local food consumers must be continuously conducted.

동대문 패션시장의 구매자-공급자 간의 거래특성이 관계결속에 미치는 영향 -지역 패션 소매업체의 관점에서- (The Effects of the Transaction Character Factors between Buyer-Supplier on Relational Bond in Dongdaemoon Fashion Market -From the Perspective of Region Retailer-)

  • 정명선;주성래
    • 한국의류학회지
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    • 제35권8호
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    • pp.906-917
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    • 2011
  • This study identified the present state of store and selection criteria of supplier from the regional fashion buyer point of view and examined the effects of the factors of relative impact between buyer and supplier on the relational bond. The interviews and questionnaires were administered to the owners or the sellers of 85 fashion retail stores in Gwangju. For analysis of data, frequency, means, factor analysis, Cronbach's ${\alpha}$ and regression analysis were applied. The results were as follows. First, in the results of examining the actual conditions of store managers for fashion buyers, fashion buyers complained about lengthy travelling and time consumption inconvenience. They also reported decrease in margin and monthly mean sales over last year. Second, the most important selection the criteria for the supplier were product power, followed by a convenient store layout. Finally, higher quality communication, more compromises, and higher dependence were affected with higher satisfaction, trust, and commitment in suppliers; conversely, the trust and commitment of the buyers decreased relative to the increased power of the suppliers.

온라인 시장에서 가격민감도에 영향을 미치는 요인에 관한 연구 (A Study on Online Consumers′Price Sensitivity)

  • 송형철
    • 한국콘텐츠학회논문지
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    • 제2권3호
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    • pp.59-69
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    • 2002
  • 본 연구는 온라인 쇼핑몰에서 구매를 할 경우 소비자가 느끼는 가격민감도에 영향을 미치는 변수에 관하여 연구하였다. 연구 결과, 가격탐색에 영향을 미치는 변수로는 웹사이트의 신뢰, 웹사이트의 상호작용성, 지각된 위험으로 나타났다. 본 연구에서 제시된 연구가설들에 대한 실증분석 결과들은 다음과 같이 정리할 수 있다. 첫째, 소비자들이 웹사이트에 대한 신뢰가 높을수록 가격탐색이 낮아지는 것으로 나타났다. 둘째, 웹사이트에 대한 상호작용성이 높을수록 가격탐색이 낮아지는 것으로 나타났다. 셋째, 웹사이트의 정보의 깊이가 깊을수록 소비자들은 가격정보를 많이 탐색하는 것으로 나타났다. 넷째, 소비자들이 온라인 구매에 있어 지각된 위험을 많이 느끼는 것으로 나타났다. 다섯째, 제품에 대한 지식이 높을수록 가격탐색이 높은 것으로 나타났다.

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인터넷 의류제품 쇼핑 시 기업-소비자 간 상호작용성이 관계의 질과 관계성과에 미치는 영향 (The Effect of Interactivity on Relationship Quality and Performance in Internet Apparel Product Shopping)

  • 배강미;박재옥
    • 한국의류학회지
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    • 제34권9호
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    • pp.1538-1545
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    • 2010
  • Relationship marketing can be one of the most efficient strategies that enable a company to achieve business success in the marketing environment of tough competition and the desire of consumers for diverse products. Using relationship marketing instead of mass marketing can help a company increase profits. For. proper research in relationship marketing, it is indispensable to study interactivity. This study investigates the effects of interactivity on relationship marketing. The results are as follow: The enterprise-consumer interactivity had a significantly positive effect on relationship quality (trust, satisfaction, and commitment). Especially enterprise-consumer interactivity appeared as the most positive effect on satisfaction and customization benefit appeared to be the most positive effect on trust. The enterprise-consumer interactivity had a significantly positive effect on relationship performance (long-term relationship orientation, repurchase intention, and word of mouth). Especially, enterprise-consumer interactivity appeared as the most positive effect on long-term relationship orientation. Internet shopping malls should enhance the interaction between the company and customers with the feedback system to share important information, and maintain a reliable technological environment. The company can deal with customer requirements by supplying proper products and content. The findings of this study provide both industry and academic researchers with a guide to increase customer satisfaction in the relationship marketing process.

The Antecedents of Relationship Marketing and Customer Loyalty: A Case of the Designed Fashion Product

  • KHOA, Bui Thanh
    • The Journal of Asian Finance, Economics and Business
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    • 제7권2호
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    • pp.195-204
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    • 2020
  • Customer loyalty is a desired and essential result for companies in a business environment with a lot of competition, of which the fashion industry is no exception. For the fashion industry, the competition between businesses is increasingly fierce with the appearance of tailored fashion brands for each customer, also known as a designed fashion brand. The objective of this study is to examine the relationship between the antecedents of the relationship (reputation of designer, social media marketing) and customer relationship (trust and intimacy), and loyalty of customer for a designed fashion brand. The mixed research method is used to achieve research objectives with qualitative and quantitative research method. Qualitative data was collected through in-depth interview with 12 participants in Ho Chi Minh City, while quantitative data was collected by a survey of 799 respondents in Ho Chi Minh City and Hanoi City. The results show that the antecedents of relationship marketing positively affect on customer relationship and customer loyalty. Moreover, customer relationship has a positive impact on the customer loyalty when shopping for fashion products. From the research results, some managerial implications are also proposed for the designed fashion brands to improve the relationship marketing performance.

아파트 관리에 관한 주부의 의식조사연구 (A Study on Homemaker's Consciousness to the Management of Apartment house)

  • 임정빈;안영애
    • 가정과삶의질연구
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    • 제1권2호
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    • pp.21-42
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    • 1983
  • This paper aims to present basic data in order to improve the management of apartment house through grasping homemaker's concern about the management of apartment house satisfaction and dissatisfaction with it, and , furthermore, to suggest the best way to enjoy pleasent life of apartment house. The date collected through the questionnaire were analyzed, using the analysis of variance, chi square, and Pearson product moment correlation coefficient. The conclusion of this are as follows: 1) The homemakers are concerned with the management of apartment house, but they seem to dissatisfy with it. 2)The apartment house of the management of self-government contains may factors of dissatisfaction than of commission, expecially in the management of inside facilities. 3)When homemakers in the apartment house of the management of the self-government are very concerned with the management of the area, they are satisfied with. For the management of it's facilities, however, the more they show concerns with it, the less they satisfy with it. But for the case of the management of commission, they are interested in the management of inhabitants and satisfied with it. 4) The homemakers in the apartment house of the self-government are satisfied with the management of the whole if they gave friendship and trust on the manger, and get accustomed the life of the apartment house and enjoy it. While those who have friendship and trust on the manger in the management of commission have concern and satisfaction with the management.

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Distributing Goods and Information Flow: Factors Influencing Online Purchasing Behavior of Indonesian Consumers

  • MAIDIANA, Karilla;HIDAYAT, Z.
    • 유통과학연구
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    • 제19권7호
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    • pp.5-17
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    • 2021
  • Purpose: The distribution of goods and the flow of information, determined by consumer behavior toward online shopping, is drastically popular worldwide. This study examines some factors such as brand trust, online sales promotion, consumer personality, delivery service, quality assurance, information search, and online consumer satisfaction influence online shopping behavior. Research design, data, and methodology: A constructed questionnaire in an online survey was conducted with 241 random cluster respondents in the greater Jakarta Area. Structure equation model was utilized to analyze and verify all the data. Results: Research finding indicates online sales promotion, delivery service, quality assurance, and online consumer satisfaction positively influence information search. Meanwhile, brand trust, quality assurance, and information search positively influence online shopping behavior. However, the result illustrates that consumer personality negatively influences both information search and online shopping behavior. Conclusions: To influence online shopping behavior, the most important factors that need to be considered by marketplaces are quality assurance. It positively motivates Indonesia's citizens to collect information and make unplanned purchases. The study finding can be a reference for brands to maintain and build outstanding product quality, an informational website, and an excellent marketing strategy so that customers can meet their expectations. Besides, it also broadens both companies' and individuals' knowledge about the digital revolution on consumer behavior.

Twelve Key Success Factors of Distribution Strategies for Distribution Community Enterprises Thailand

  • KANYARAT, Hassaro;PEERAWAT, Chailom
    • 유통과학연구
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    • 제20권8호
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    • pp.59-67
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    • 2022
  • Purpose: This study identifies how twelve key success factors of distribution strategies for community enterprises in Thailand achieve higher performances. Research design, data, and methodology: The samples in this study were 400 entrepreneurs throughout the country. The instrument for data elicitation was a questionnaire. The descriptive and inferential statistics for data analysis were percentage, mean, standard deviation, T-Test, F-Test, multiple regression, and multiple correlations. Results: The results revealed that, overall, the samples showed high opinions on online distribution strategies in all aspects. In detail, the three highest factors were as follows: 1) electronic satisfaction, 2) product characteristics and electronic trust, and 3) the quality and success in online distribution. In detail, the three highest aspects of online distribution success were customer loyalty, financial performance, and work management, respectively. The online distribution strategies influencing community enterprises' success were electronic trust, electronic loyalty, social information, electronic satisfaction, and online distribution tools, which had a statistical significance of 71. Conclusions: This research has made an essential contribution to community enterprise entrepreneurs should focus on and adopt these 8P+4ODS concepts to increase sales, maintain brand loyalty of existing customers, get new customers, develop learning, and improve the working potentials of community enterprise entrepreneurs.

The Impact of Consumer Ethnocentrism on Purchase Intention: An Empirical Study from Vietnam

  • NGUYEN, Thanh Ngoc Dan;DANG, Phuong Nhu;TRAN, Phu Hoang;NGUYEN, Trang Thi Thuy
    • The Journal of Asian Finance, Economics and Business
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    • 제9권2호
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    • pp.427-436
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    • 2022
  • Ethnocentrism in users plays an important role in predicting user behavior when deciding between imported and domestic goods. The purpose of this study is to look into the influence of ethnocentrism in customer behavior on brand image, perceived value, perceived quality, brand trust, and brand buy intention. Vietnamese customers prefer homegrown brands. The moderate role of consumer ethnocentrism in the conceptual framework emphasizes the country origin of the product is the most important factor. It also demonstrates how the intention of Vietnamese consumers to buy domestic brands is substantially influenced. To test the hypothesis, this article used a quantitative technique utilizing PLS-SEM software. With 917 samples, the study used the quota sampling approach to collect data from students at 10 universities in Ho Chi Minh City. The data suggest that all players have a positive association and that consumer ethnocentrism has a moderate impact in the Vietnamese brand context. Following that, suggestions are made to help Vietnamese firms create and retain their brands in the face of severe competition from global brands in the domestic market. To increase consumer intent in purchasing behavior, the Vietnamese local company needs to establish a strong brand.