• Title/Summary/Keyword: procedural modeling

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The Effect of Organizational Justice on Employees' Turnover Intention and Customer-Oriented Behavior in Chinese Full-Service Restaurants: The Mediating Role of Organizational Affective Commitment

  • Seo, Jin-Wook;Liu, Li;Kim, Moon-Sun
    • International Journal of Contents
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    • v.6 no.2
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    • pp.41-52
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    • 2010
  • The purpose of this study was to provide a more comprehensive model which integrates a social exchange construct (i.e., organizational commitment) as a mediator to test the relationship between organizational justice and employees' bebaviors such as intent to leaving and custormer-oriented behavior. Based on the data collected from ten Chinese full-service restaurants, this study analyzed the proposed hypotheses through model comparison by using structural equation modeling (SEM) technique with AMOS 7.0. The results indicated that (1)distributive justice had negative influence on employees' turnover intention and positive influence on employees' customer oriented behavior and these influences were fully mediated by employees' affective commitment to their organizations; (2)procedural justice had negative influence on employees' turnover intention and positive influence on customer oriented behavior and these influences were only partially mediated by employees' affective commitment to their organizations. Managerial implications and future research directions were proposed at the last part of this study.

The Effects of Perceived Interaction Effort and Service Justice on Satisfaction with Complaint Handling and Customer Loyalty in the Internet Fashion Shopping Mall Service Recovery (인터넷 패션쇼핑몰 서비스 회복 과정의 지각된 상호 작용성과 서비스 공정성이 불평 처리 만족 및 충성도에 미치는 영향)

  • Ju, Seong-Rae;Chung, Myung-Sun
    • The Research Journal of the Costume Culture
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    • v.15 no.6
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    • pp.1023-1037
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    • 2007
  • The focus of this study was on service recovery process of domestic internet fashion shopping mall, the purposes of this study were to extract perceived interaction effort and service justice with the recovery factors according to service failure by literature review, and to empirically examine the effect this variables on customer satisfaction with complaint handling and loyalty. The questionnaires was administered to 256 internet shopping mall customer, who has experiences of dissatisfaction and complaining behavior after buying fashion products. The data was analyzed by Cronbach's a, confirmatory factor analysis, correlation analysis, and structural equation modeling using LISREL 8.30 program. The results were as follows. First, perceived interaction partly affected serviced justice consumer. Interaction effort on the part of consumer negatively affected interactional justice, but didn't affected distributive justice and procedural justice. However interaction effort on the part of shopping mall positively affected all justice. Second, distributive, procedural and interactive justice positively affected customer satisfaction with complaint handling and loyalty. Finally, customer satisfaction with complaint handling positively affected customer loyalty. The implications of the research and directions for future researchers were discussed.

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Arbitrator Acceptability in International Maritime Arbitration: The Perspective of Korean Shipping Companies

  • Lee, Jae-Ho;Pak, Myong-Sop
    • Journal of Korea Trade
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    • v.24 no.5
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    • pp.18-34
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    • 2020
  • Purpose - In the international shipping industry, arbitration is mainly chosen for resolving maritime disputes. This study investigates the "acceptability" of an international maritime arbitrator based on an existing theoretical model of arbitrator acceptability. Design/methodology - Using structural equation modeling techniques, this study examines a sample of senior managers who engage in the judicial affairs of their international shipping companies to verify a hypothesized model of arbitrator acceptability that covers cultural intelligence, arbitral experience, reputation, practical/legal expertise, and procedural justice as independent variables. Furthermore, the relative "perceived required time" of arbitration is tested as a moderator. Findings - Arbitrator acceptability is significantly influenced by six constructs of arbitrator characteristics: cultural intelligence, arbitral experience, reputation, practical and legal expertise, and procedural justice. Furthermore, the moderating effect of the perceived required time of arbitration is demonstrated in the relationship between arbitrator acceptability and arbitrator characteristics even though these relationships are not equally influenced. Originality/value - The originality of this study can be found in its context, that is, international maritime arbitration. Despite the potential growth of international maritime arbitration, existing studies have mainly focused on domestic arbitration. The findings of this study are expected to provide useful guidelines for nurturing international maritime arbitration in Korea.

SYSTEMS STUDIES AND MODELING OF ADVANCED LIFE SUPORT SYSTEM

  • Kang, S.;Ting, K.C.;Both, A.J.
    • Proceedings of the Korean Society for Agricultural Machinery Conference
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    • 2000.11c
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    • pp.623-631
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    • 2000
  • Advanced Life Support Systems (ALSS) are being studied to support human life during long-duration space missions. ALSS can be categorized into four subsystems: Crew, Biomass Production, Food Processing and Nutrition, Waste Processing and Resource Recovery. The System Studies and Modeling (SSM) team of New Jersey-NASA Specialized Center of Research and Training (NJ-NSCORT) has facilitated and conducted analyses of ALSS to address systems level issues. The underlying concept of the SSM work is to enable the effective utilization of information to aid in planning, analysis, design, management, and operation of ALSS and their components. Analytical tools and computer models for ALSS analyses have been developed and implemented for value-added information processing. The results of analyses have been delivered through the Internet for effective communication within the advanced life support (ALS) community. Several modeling paradigms have been explored by developing tools for use in systems analysis. They include object-oriented approach for top-level models, procedural approach for process-level models, and application of commercially available modeling tools such as MATLAB$\^$(R)//Simulink$\^$(R)/. Every paradigm has its particular applicability for the purpose of modeling work. An overview is presented of the systems studies and modeling work conducted by the NJ-NSCORT SSM team in its efforts to provide systems analysis capabilities to the ALS community. The experience gained and the analytical tools developed from this work can be extended to solving problems encountered in general agriculture.

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A Study on Organizational Justice Affecting Social Workers' Organizational Citizenship Behavior : Focusing on the Mediating role of Trust in Supervisor (조직공정성이 사회복지사의 조직시민행동에 미치는 영향에 관한 연구: 상사신뢰의 매개효과를 중심으로)

  • Choi, So-Yeun
    • Korean Journal of Social Welfare
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    • v.57 no.3
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    • pp.389-413
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    • 2005
  • The OCB(organizational citizenship behavior), spontaneous extra-role behavior of social workers, plays very important role in the provision of qualitative service for the clients and the organizational performance of social welfare agencies. Starting from the importance of OCB for the effective organizational management, this study focuses on the effects of antecedents such as organizational justice(procedural and distributional) and trust in supervisor on the OCB. This study collected data from 360 social workers and 59 their supervisors working in the community welfare centers, paired the self-reported data and the supervisor-rated data, and analyzed the data through the SEM (Structural Equation Modeling) method. The findings of the study show that organizational justice(procedural and distributional) has no direct effect on the OCB, but indirect effect on the OCB through the mediator of trust in supervisor, and that procedural justice has more effect than distributional justice. This study suggests that the management of spontaneous behavior of social workers is not a separated fragmentary phenomenon but should be understood and managed comprehensively in the continuation of the perception of organizational members for the organizational management, the resulting affectivity toward their supervisor, and their behavior in the organizational life.

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The Impact of Foodservice Franchisee's Perceived Justice on Cohesiveness, Relationship Satisfaction, and Franchisee's Long-Term Orientation (외식프랜차이즈 가맹점의 지각된 공정성이 응집성, 관계만족, 그리고 가맹점의 장기지향성에 미치는 영향)

  • Hur, Soon-Beom;Chang, Jang-Yee;Lee, Jae-Gyu
    • The Korean Journal of Franchise Management
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    • v.9 no.3
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    • pp.31-43
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    • 2018
  • Purpose - This study examines the role of foodservice franchisee's perceived justice(distributive, procedural, and interactional) in developing long-term orientation to franchisor and investigate the mediating role of cohesiveness and relationship satisfaction in the relationship between franchisee's perceived justice and long-term orientation to franchisor. Research design, data, and methodology - We collected data from managers and owners in foodservice franchisees located in Seoul, Korea. Among a total of 500 questionnaires, 500 questionnaires were returned. After excluding 36 invalid respondent questionnaires, 496 valid questionnaires(response rate of 99.2%) were analyzed using frequency, confirmatory factor analysis, correlations analysis, and structural equation modeling with SPSS 21 and SmartPLS 3.0. Result - The findings of this study are as follows: First, distributive justice and interactional justice had positive effects on cohesiveness, but procedural justice did not. Second, distributive justice and interactional justice had positive effects on relationship satisfaction, but procedural justice did not. Third, cohesiveness and relationship satisfaction had positive effects on franchisee's long-term orientation to franchisor. Conclusions - The implications of this study are as follows. First, this study found that procedural justice can create a high cohesiveness and identification of franchisee and also maintain a cooperative relationship with the franchisor. Second, this findings suggest that the perceived distributional and interactional justice can improve the satisfaction with the franchisor and thus positively influence the intention to maintain the relationship and the intention to recontract. Third, the results of this study indicate that the cohesiveness of franchisees can play a pivotal role to improve their satisfaction with the franchisor and pursue mutual development by continuously maintaining stable business relationship with franchisor. The findings of this study are subject to at least three limitations. First, the research subject is limited to the food service franchise shops in Seoul area, so the sample was not nationally representative of the franchise stores. Second, the perceived fairness is measured only from the point of view of the franchisee, and this study has a limitation to examine the difference between the perceived franchisee's and franchisor's justice. Third, Future research needs to identify more closely the relationships between perceived fairness and long-term orientation by gathering specific quantitative data such as the renewal rate and the business performance.

3D Modeling of Islands using Structured Procedural Method (구조화된 절차적 방법을 이용한 섬 3차원 모델링)

  • Park, Sang-Hyun
    • The Journal of the Korea institute of electronic communication sciences
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    • v.16 no.5
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    • pp.879-888
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    • 2021
  • With the development of information and communication technology, the demand for indirect experience contents using realistic media is increasing. It is important to keep the overall concept of the models consistently in order to immerse in the contents while watching realistic media. In the case of realistic media that provides an indirect experience of tourist attractions, modeling should be done by reflecting the actual information of the sites in order to provide an accurate experience. In this paper, we propose a three-dimensional modeling method of islands, representative tourism resources of the southern coast, by reflecting actual data. Since the proposed method is performed according to a structured procedure, it makes it easy to maintain the visual consistency of the entire model when several people work together. Implementation results show that the proposed method produces more realistic results than the modeling method using height information simply.

Time Series Perturbation Modeling Algorithm : Combination of Genetic Programming and Quantum Mechanical Perturbation Theory (시계열 섭동 모델링 알고리즘 : 운전자 프로그래밍과 양자역학 섭동이론의 통합)

  • Lee, Geum-Yong
    • The KIPS Transactions:PartB
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    • v.9B no.3
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    • pp.277-286
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    • 2002
  • Genetic programming (GP) has been combined with quantum mechanical perturbation theory to make a new algorithm to construct mathematical models and perform predictions for chaotic time series from real world. Procedural similarities between time series modeling and perturbation theory to solve quantum mechanical wave equations are discussed, and the exemplary GP approach for implementing them is proposed. The approach is based on multiple populations and uses orthogonal functions for GP function set. GP is applied to original time series to get the first mathematical model. Numerical values of the model are subtracted from the original time series data to form a residual time series which is again subject to GP modeling procedure. The process is repeated until predetermined terminating conditions are met. The algorithm has been successfully applied to construct highly effective mathematical models for many real world chaotic time series. Comparisons with other methodologies and topics for further study are also introduced.

A New Tree Modeling based on Convolution Sums of Restricted Divisor Functions (약수 함수의 합성 곱 기반의 새로운 나무 모델링)

  • Kim, Jinmo;Kim, Daeyeoul
    • Journal of Korea Multimedia Society
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    • v.16 no.5
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    • pp.637-646
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    • 2013
  • In order to model a variety of natural trees that are appropriate to outdoor terrains consisting of multiple trees, this study proposes a modeling method of new growth rules(based on the convolution sums of divisor functions). Basically, this method uses an existing growth-volume based algorithm for efficient management of the branches and leaves that constitute a tree, as well as natural propagation of branches. The main features of this paper is to introduce the theory of convolution sums of divisor functions that is naturally expressed the growth or fate of branches and leaves at each growth step. Based on this, a method of modeling various tree is proposed to minimize user control through a number of divisor functions having generalized generation functions and modification of the growth rule. This modeling method is characterized by its consideration of both branches and leaves as well as its advantage of having a greater effect on the construction of an outdoor terrain composed of multiple trees. Natural and varied tree model creation through the proposed method was conducted, and using this, the possibility of constructing a wide nature terrain and the efficiency of the process for configuring multiple trees were evaluated experimentally.

Integration of History-based Parametric CAD Model Translators Using Automation API (오토메이션 API를 사용한 설계 이력 기반 파라메트릭 CAD 모델 번역기의 통합)

  • Kim B.;Han S.
    • Korean Journal of Computational Design and Engineering
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    • v.11 no.3
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    • pp.164-171
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    • 2006
  • As collaborative design and configuration design are of increasing importance in product development, it becomes essential to exchange the feature and parametric CAD models among participants. A history-based parametric method has been proposed and implemented. But each translator which exchanges the feature and parametric information tends to be heavy because to implement duplicated functions such as the identification of the selected geometries, mapping between features which have different attributes. Furthermore. because the history-based parametric translator uses the procedural model as the neutral format, which is the XML macro file, the history-based parametric translators need a geometric modeling kernel to generate an internal explicit geometric model. To ease the problem, we implemented a shared integration platform, the TransCAD. The TransCAD separates translators from the XML macro files. The translators for various CAD systems need to communicate with only the TransCAD. To support the communication with the TransCAD, we exposed the functions of the TransCAD by using the Automation APIs, which is developed by Microsoft. The Automation APIs of the TransCAD consist of the part modeling functions, the data extraction functions, and the utility functions. Each translator uses these functions to translate a parametric CAD model from the sending CAD system into the XML format, or from the in format into the model of the receiving CAD system This paper introduces what the TransCAD is and how it works for the exchange of the feature and parametric models.