• Title/Summary/Keyword: practical ability

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Female Customers' Trust on Internet Stores and its Relationships with Service Quality and Loyalty (인터넷 상점에 대한 여성고객의 신뢰와 서비스 품질$\cdot$고객 충성도 간의 관계)

  • Min Dong-Kwon
    • The Journal of Information Systems
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    • v.14 no.2
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    • pp.293-317
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    • 2005
  • Female customers form a major customer group for Internet shopping and their trust on Internet stores seems to be significantly related with their transactions. This paper focuses on female customers' trust on Internet stores, hypothesizing that online service quality has a positive impact on trust and that trust, in turn, together with service quality has a positive effect on loyalty. We investigate trust from three dimensions(benevolence, integrity, and ability) and at the same time, unlike existing research, treat service quality to have five dimensions (intangibles, reliability, responsiveness, assurance, and empathy) as known in SERVQUAL(Parasuraman et al., 1988). Survey data is obtained from the female college student sample. Our research model is justified in terms of construct validity, internal consistency, and goodness of fit. Research hypotheses are tested using SEM(Structural Equation Modeling). The results are as follows: First, assurance and empathy dimensions of service quality have significant impacts on benevolence/integrity dimension of trust. Second, out of the five service quality dimensions, only assurance has a positive effect on ability dimension of trust. Third, assurance dimension of service quality and ability dimension of trust are positively related with customer loyalty. The most important factors for female customers' loyalty are found to be assurance(service quality) and ability(trust). The significance of assurance is in line with findings from existing research. But its relationship with the trust dimensions is uncovered in this research, and the only dimension that impacts on ability is assurance. We find that female customers build trust about internet stores based on their ability rather than on their benevolence/integrity and that the female customers' perception on the internet stores' ability can be improved by higher service quality from the aspect of assurance. Importantly enough, these findings offer practical guidelines to Internet stores to boost female customers' loyalty.

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Convergence study about Improvement of Communication ability and Problem-Solving applying Project-Based Learning on Community dental hygiene Practice Education (지역사회치위생학 교육의 프로젝트기반학습을 적용한 의사소통능력과 문제해결능력의 향상 융합연구)

  • Choi, Moon Sil
    • Journal of Convergence for Information Technology
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    • v.8 no.6
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    • pp.67-74
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    • 2018
  • The purpose of this study was to examine the difference between communicative competence and problem solving ability by applying project - based instruction in the community dental hygienic subject. For this purpose, we measured 30 students' communication ability and problem solving ability using the same questionnaire before and after experiencing project learning. The data were Collected from 30 undergraduate students and analyzed by paired t-test with SPSS. The result demonstrated that project-based learning method has an significant effect on improvement of communication skill and problem solving ability of undergraduate students. Based on the results of this study, in order to improve the practical ability, it is necessary to activate the self-directed active learning method such as Project-based learning for community dental hygiene major study.

A Case Study on Basic Learning Ability Achievement in the Field of Basic Mechanics for Students with Poor Basic Learning Ability (기초학습능력 부진학생을 위한 기초역학 분야 기초학력강화 사례 연구)

  • Lee, Jongkil
    • Journal of Practical Engineering Education
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    • v.10 no.2
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    • pp.95-102
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    • 2018
  • Many undergraduate engineering freshmen have difficulties in attending major courses due to their poor basic academic ability. Regardless of the university level it is a reality in universities all over the country. In order to solve the problems of poor learning and basic academic ability, in this study, students who want to major in mechanical engineering at A university, it was confirmed the effectiveness and surveyed the satisfaction with the questionnaire. The pre and post test results showed that the A group improved scores by 40.1% and the B group by 18.9%. Questionnaire survey and in-depth interviews conducted after the completion of the program. It showed that the basic learning ability achievement program was highly satisfied with the overall average of 90.6% (4.53/5.0) and an useful program which not only contributed to the interest in the major subjects and the confidence in the academic achievement but also build positive relationships between the student and professor.

The Activity-Oriented Usability Model of Software

  • Koh, Seokha;Koh, You-Jeong
    • Journal of Information Technology Applications and Management
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    • v.25 no.3
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    • pp.17-28
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    • 2018
  • In this paper, an activity-oriented usability model is proposed. The usability model contains two types of characteristics: special-type characteristics of usability and sub-characteristics of usability. Workability, study-ability, and playability are, but do not exhaust, examples of special-type characteristic of usability. They correspond to working, studying, and playing using the software product, respectively. They represent the goal of using and can overlap each other. They are usability too by themselves. Navigate-ability, data-prepare-ability, data-input-ability, response-wait-ability, output-examine-ability, and output-utilize-ability are typical examples of sub-characteristics of usability. They correspond to navigating, preparing data, inputting data, waiting response, examining output, and utilizing the output data, respectively. They are not usability by themselves. They constitute usability together as a group. Assessing is the fundamental and indispensable aspect of quality. Without assessing, the concept of quality has little practical value. Satisfaction, effectiveness, and efficiency are the most typical sub-characteristics of usability in existing quality models, which correspond to the evaluation criteria of usability. In the activity-oriented usability model, however, only the user's satisfaction is included: Satisfaction is regarded as the operational definition of usability in the user's view. As the result, usability can be interpreted as the 'goodness for using, which is evaluated by the user. 'Three fundamental principles regarding software quality models are proposed too in this paper: Principles of Parsimony, Cohesiveness, and Inheritance. Discussions illustrate well that typical existing usability models violate these basic principles. Many authors have tried to define general usability models which can be applied to most kinds of software. The dream of the general and universal usability model, however, may be an illusion. The activity-oriented usability model is expected to serve as a prototype from which specialized usability models can be derived.

Visual design teacher competency evaluation model study (시각디자인 교사역량 평가 모델 연구)

  • SUN, PENG
    • Journal of the International Relations & Interdisciplinary Education
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    • v.2 no.1
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    • pp.29-41
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    • 2022
  • In recent years, visual design has become an emerging industry that creates production value in various countries, and visual design teachers have become a key factor affecting the development of designers and even the trend of the design industry. Therefore, the requirements for the ability of visual design teachers have become particularly important. This study takes the visual communication teachers in colleges and universities as the research object. Focus on the composition of competencies that teachers have when performing their duties. First of all, through document sorting, it is based on the five aspects of knowledge ability, teaching ability, practical ability, management ability and professional ethics. A Likert scale questionnaire was developed on the evaluation of visual design teachers' competencies by interviewing 10 visual design industry experts and conducting two Delphi method interviews. This research refers to the relevant literatures such as curriculum research and teaching objective research of design major, and discusses the evaluation standards of visual design teachers' abilities in colleges and universities. Expert interviews have sorted out 12 criteria and 36 sub-criteria about visual design teachers' abilities, and verified their rationality through expert return visits. The establishment of this evaluation standard provides a certain theoretical basis for visual design teachers' ability evaluation and self-cognition.

The Effect of Applying the X-ray Screening Ability Rating for Security Screening Persons in Incheon International Airport (인천국제공항 보안검색요원 X-ray 판독등급제 적용 효과)

  • Yung-Kil Lee;Jeong-Sun Baek;Dong-Min Kim
    • Journal of Advanced Navigation Technology
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    • v.27 no.6
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    • pp.733-739
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    • 2023
  • The purpose of this study verify to the effect of applying the X-ray screening ability rating for security screening persons in Incheon International Airport. Data collected through a evaluation score of 1,034 security screening persons in Incheon International Airport. Data analysis performed using paired sample t-test. The research results found that it was a statistically significant difference pre-test and post-test applying the X-ray screening ability rating. In this article, we asserts that the X-ray screening ability rating is effective in improving the X-ray screening ability of security screening persons. This paper contribute to the academic expansion of motivation theory and self-determination theory. This study is valuable as a preemptive empirical research that provides practical implications about the application of X-ray screening ability rating for security screening persons.

Analysis of Perception of the Importance of Work Ability and the Final School Contribution Among Health Care Workers' Using IPA (IPA를 활용한 보건의료직 종사자의 업무능력에 대한 중요도와 최종학교 기여도 인식 분석)

  • Min-Seok Ko
    • Journal of the Health Care and Life Science
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    • v.10 no.2
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    • pp.169-178
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    • 2022
  • The purpose of this study was to examine the level of awareness of the importance of work ability and their final school contribution and the difference between them among health care workers', and to explore the direction of the health care training curriculum by analyzing using IPA. As for the analysis data, the response data of a total of 465 health care workers among the original data of the 14th (2020) Youth Panel Survey were used. As a result of the analyzing using IPA, concentrate here area was none, and the keep up the good work area was specialized knowledge, practical knowledge in the field of expertise, communication, ability to cooperate with others, customer response capability, ability to learn for oneself, deliberate lifestyle, ability to adapt to change, good job perspective and business manners, understanding documents. Low priority area was computer literacy, ability to creative problem solving, reading and writing in a foreign language, solving math problems, foreign language conversation, and the possible overkill area was creating a document. Based on the these results, implications for effective curriculum development to cultivate health care workers were suggested.

Effects of Practical Problem-Based Home Economics Instruction Perceived by Both Female and Male High School Students. (남녀 고등학생이 인식안 실천적 문제 중심 가정과 수업의 효과)

  • 윤복순
    • Journal of the Korean Home Economics Association
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    • v.36 no.5
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    • pp.151-166
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    • 1998
  • The purpose of the study was to determine the effect of a practical problem-based instruction(PPBHEI) perceived by female and male high school students. One Group post-test only design was used in this quasiexperimental study. The experimental group of the study was 101(67 male and 34 female) second grade students of a high school in Kyung Kee Area. The Practical Problem-Based Home Economics Instruction had been conducted to the group during the 14th weeks of 1997 spring semester. Post-test including the two parts was conducted at the end of the semester. The instrument of the study was developed and used, based on the previous literature after testing validity and reliability by the researcher. The questionnaire was composed of open-ended question. The data of this study were analyzed by content analysis. The results were as follows: 1)both female and male respondents indicated PPBHEI helped to improve their friendships(93.1%), expression skills(69.3%), their thinking ability(82.1%), and problem soiving skills(76.2%); 2)both female and male respondents indicated that problems of PPBHEI were that a few students didn't like joining the class and classroom space was too small; and 3)half of students(52.3%) perceived the Practical Problem-Based Home Economics Instruction related to student achievement.

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Case Study of Field-Oriented Curriculum Development for Practical Engineering Education (실무공학교육을 위한 현장맞춤형교육과정 개발 사례)

  • Shin, Ju-kyung
    • Journal of Practical Engineering Education
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    • v.9 no.1
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    • pp.1-5
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    • 2017
  • It is necessary to make efforts to resolve complaints such as the mismatch of the labor market and the re-education costs for the new employees by acting as the higher vocational education center of the university. This course introduces the case of developing a practical curriculum based on the competency units presented in the curriculum of the application system that meets the demands of the human resources development and the industrial field demands of the machinery area corresponding to the demand of the industrial society. By analyzing the job duties of industry, it is necessary to develop the new curriculum after grasping the level of demand according to the area, and the importance of the ability to equip as a professional technical manpower and to create high performance is increased. It will help to improve the employment rate of students through the development of field-oriented curriculum.

A development of creative capstone design process by product and mold design (제품 및 금형 연계 창의 캡스톤 디자인 교육과정에 관한 연구)

  • Kim, Kyung-A;Han, Seong-Ryeol
    • Design & Manufacturing
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    • v.13 no.4
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    • pp.45-50
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    • 2019
  • The fourth industrial revolution calls for an integrated talent by improving working-level skills within the big framework of creativity and convergence. Therefore, university education focuses on solving the problem of practical ability education by improving employment ability. Based on this improvement in practical skills, this study is based on the field-based design curriculum of Capstone. Currently, the Capstone Design Course is being implemented at most universities, extending its scope to the fields of engineering, humanities, social studies and arts. However, there is a limit to the core concept of Capstone design education and capacity education developed in line with the foreign educational environment and applied directly to our nation's university education. In terms of overseas cases, the core focus is to develop practical, design, and prototype capabilities by forming a team among all grades and multidisciplinary institutions to support the capital and manpower of the industry. However, the nation's industrial linkage and curriculum have difficulties in carrying out multi-disciplinary education. In this study, students were asked to team up and solve the challenges that the industry needs based on the expertise acquired in the lower grade curriculum by applying majors and 3D printing through the first and second semester courses of the fourth grade to address these limitations. In addition, business skills for the process of creativity and leadership experience in our country through a suitable design capstone class to review the efficiency of education by applying a model. In order to achieve the purpose of Capstone design subject, the goal setting, class model composition, class model application, verification and evaluation, and final class model development procedures were carried out. Through this process, it will be used as a basic material for educating design class capstone design.