• Title/Summary/Keyword: performance evaluation indicators

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A Study on the Subject-based Information Gateways on the Internet (인터넷상의 주제별 정보 게이트웨이에 관한 연구)

  • Lee, Suk Hui
    • Journal of the Korean Society for Library and Information Science
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    • v.35 no.1
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    • pp.28-28
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    • 2001
  • The second research of "a study of the evaluation indicators in Korean public libraries’ had as Its major objective the identification of Indicators and broad dimensions of public library effectiveness in Korea. The managers and librarians of the 175 public libraries in the sample were asked to rate the performance of their libraries. Factor analysis was used to derive 11 dimensions of effectiveness. The dimensions fit four different models of organizational effectiveness.

Evaluation of the Quality of Occupational Health and Safety Management Systems Based on Key Performance Indicators in Certified Organizations

  • Mohammadfam, Iraj;Kamalinia, Mojtaba;Momeni, Mansour;Golmohammadi, Rostam;Hamidi, Yadollah;Soltanian, Alireza
    • Safety and Health at Work
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    • v.8 no.2
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    • pp.156-161
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    • 2017
  • Background: Occupational Health and Safety Management Systems are becoming more widespread in organizations. Consequently, their effectiveness has become a core topic for researchers. This paper evaluates the performance of the Occupational Health and Safety Assessment Series 18001 specification in certified companies in Iran. Methods: The evaluation is based on a comparison of specific criteria and indictors related to occupational health and safety management practices in three certified and three noncertified companies. Results: Findings indicate that the performance of certified companies with respect to occupational health and safety management practices is significantly better than that of noncertified companies. Conclusion: Occupational Health and Safety Assessment Series 18001-certified companies have a better level of occupational health and safety; this supports the argument that Occupational Health and Safety Management Systems play an important strategic role in health and safety in the workplace.

A Study on development of evaluation indicators on the Managed Security Service(MSS) (보안관제 업무에 대한 평가지표 개발 연구)

  • Lee, Hyundo;Lee, Sangjin
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.22 no.5
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    • pp.1133-1143
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    • 2012
  • Currently, Many Cyber Security Centers(CSC) are established and being operated in our country. But, in the absence of indicators to evaluate activities of the Managed Security Service(MSS), We can't identify the CSC's level of overall job performance. Therefore, we can't derive strengths and weaknesses from the CSC. From these reasons, The purpose of this research is to develop an objective indicator to evaluate activities of the MSS. I studied both international and domestic Information Security Management System(ISMS) as related standards(ISO/IEC 27001, G-ISMS). Moreover, I analysed the NIST Computer Security Incident Handing Guide and the Incident Management Capability Metrics(IMCM) of Carnegie Mellon Software Engineering Institute(SEI). The implications for this analysis and domestic hands-on experience are reflected in the research. So I developed 10 evaluation domains and 62 detail evaluation items. This research will contribute to our understanding the level of the CSC's job performance.

Reviews of Pay-for-Performance and Suggestion for Korean Value Incentive Program (외국의 성과연동지불제도 현황과 가감지급사업의 발전방향)

  • Yoon, Hyo Jung;Park, Eun-Cheol
    • Health Policy and Management
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    • v.27 no.2
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    • pp.121-127
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    • 2017
  • The effort to measure and improve the quality of healthcare is a common health policy issue worldwide. Korean Value Incentive Programme is one of that effort, but some concerns exist. Compared to pay for performance program in other countries, it measures healthcare quality with relatively narrow performance domain using a small number of clinical indicators. It was designed without involving hospitals and other key stakeholder, and program participation was mandated. Highest and lowest performers get bonus and penalty using relative ranking. As a suggestion for development, the direction for quality management at the national level should be given first. Therefore the philosophy or strategy for quality improvement should be reflected to the program. And various domains and indicators of healthcare quality should be developed with active communication with healthcare providers. The evaluation method is necessary to be changed to provide achievable goal to the healthcare providers and attract quality improvement.

Balanced Scorecard Based Performance Analysis of Accreditation for Engineering Education

  • Ju, Yonghan;Sohn, So Young;Ahn, Jinsook;Choi, Jin Young
    • Industrial Engineering and Management Systems
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    • v.13 no.1
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    • pp.67-86
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    • 2014
  • The number of students graduating from accredited programs has been increasing annually since the first students graduated from accredited engineering programs in Korean universities in 2004. In this paper, we evaluate the effect of engineering education accreditation by the Accreditation Board for Engineering Education of Korea (ABEEK). We developed performance evaluation indices based on the balanced scorecard concept and applied the proposed indicators to graduates, faculty, and industry employers to see if there are significant differences between accredited and non-accredited groups. Overall, regardless of survey object, engineering education accreditation was perceived to contribute to the elevation of engineering and science and the level of national growth. However, the differences between accredited and non-accredited groups for some key performance indicators were statistically insignificant. The results of this paper are expected to provide crucial feedback information for the improvement of engineering education accreditation in Korea.

Development of BSC Model of Center for Teaching and Learning (교수학습지원센터의 BSC 모형 개발)

  • Kim, Yongjun;Kim, Soyun;Cho, Changhee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.4
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    • pp.135-144
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    • 2019
  • In this study, BSC model of center for teaching and learning was developed using balanced scorecard suitable for non-profit organization. Firstly, relevant literature surveys and evaluation indicators of various CTL and institution with similar characteristics were examined. Next, a draft BSC model was designed through interviews of specialists. Lastly, the BSC model was proposed by verifying the content validity of the evaluation model by conducting two Delphi surveys. The BSC model of CTL has 4 perspectives: resource, customer, internal process, learning and growth, 9 critical success factors: 2 factors in resource, customer and learning and growth perspectives, 3 factors in internal process perspective, and 23 key performance Indicators: 4 indicators in resource and learning and growth, 7 indicators in customer perspective, 8 indicators in internal process perspective. The implications of this study through the results were as follows: firstly, the proposed BSC model showed an evaluation model suitable for a non-profit organization. Second, the BSC model was linked to the organization's mission and vision. Third, it could contribute to the long-term development of CTL. Lastly, if it could be applied to management, and evaluated, it is expected to play a role of providing basic data for the budget support and spread of the university.

Development of Integrated Water Resources Evaluation Index (통합수자원평가지수의 개발)

  • Lee, Dong-Ryul;Choi, Si Jung;Moon, Jang Won
    • Journal of Korea Water Resources Association
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    • v.46 no.10
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    • pp.1017-1028
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    • 2013
  • The purpose of this research is to develop an Integrated Water Resources Evaluation Index (IWREI) which can used to assess the performance of water resources projects in a regional perspective focusing on three major sectors including water use, flood, and river environment in water resources policies. The IWREI is estimated by integrating the Water Use Vulnerability Index (WUVI), the Flood Vulnerability Index (FVI), and the River Environment Vulnerability Index (REVI) which represent the vulnerability in each sector. These indices consist of total 26 indicators selected from the pressure indicators representing the causes of damages in water use, flood, and river environment, the state indicators and the response indicators. The estimated index describes the vulnerability and effectiveness of policies with five levels: Low, Medium Low, Medium, Medium High, and High. The results of evaluating total 115 hydrological units in Korea using the WUVI, FVI, REVI, and IWREI indicate that the project effectiveness in water resources policies is clearly verified by the improved index results compared to the past (early 1990s). Regional vulnerability and evaluation indices developed in this research could be used to establish goals of water resources policy and to select priority regions for project implementation.

A Proposal for the Evaluation Method Improvement of Transport Investment with the Transportation Policy Change (교통정책변화에 따른 교통투자평가방법 개선에 관한 제언)

  • 방연근;김현웅
    • Proceedings of the KSR Conference
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    • 2000.05a
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    • pp.43-50
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    • 2000
  • This paper shows the recent changes of national transportation policies in some developed countries and argues that the evaluation method of the effect of transportation investment on national economy should be improved to reveal real impact of the investment. The evaluation method should develope effective performance indicators of the goals set in national transportation policy. To estimate correctly the magnitude of transportation services in national economy, the evaluation method also provides a way to measure in-house transportation services and to overcome the limits of marginal effect equal equation.

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Performance Evaluation of Truck Haulage Operations in an Underground Mine using GMG's Time Usage Model and Key Performance Indicators (GMG 시간 사용 모델 및 핵심성과지표를 이용한 지하 광산 트럭 운반 작업 성능 평가)

  • Park, Sebeom;Choi, Yosoon
    • Tunnel and Underground Space
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    • v.32 no.4
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    • pp.254-271
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    • 2022
  • The performance of truck haulage operations in an underground mine was evaluated using the time usage model and key performance indicators (KPIs) proposed by Global Mining Guidelines Group (GMG). An underground mine that mainly produces iron and titanium iron was selected as a study area, and truck haulage data were collected using Bluetooth beacons and tablet PCs. The collected data were analyzed to identify unit operations, activities, events, and required time of truck haulage operations, and time categories were classified based on the time usage model. The performance of the haulage operations was evaluated using nine indicators in terms of availability, utilization, and effectiveness. As a result, in terms of availability, uptime was 33.9%, physical availability was 95.7%, and mechanical availability was 94.9%. In the case of utilization, use of availability was 83.1%, asset utilization was 28.1%, and operating and effective utilization were 79.6% and 77.7%, respectively. Also, in terms of efficiency, operating efficiency was high at 97.6%, and production effectiveness was found to be 49%.

Analysis of Relative Importance of Key Performance Indicators for Center for Child-Care Foodservice Management through Analytic Hierarchy Process (AHP) (계층적 분석법(AHP)을 이용한 어린이급식관리지원센터 핵심성과지표(KPI)의 상대적 중요도 분석)

  • Jeong, Yun-Hui;Chae, In-Sook;Yang, Il-Sun;Kim, Hye-Young;Lee, Hae-Young
    • Korean Journal of Community Nutrition
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    • v.18 no.2
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    • pp.154-164
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    • 2013
  • The objectives of this study were to assign reasonability to importance of weight selection issue in key performance indicator for performance evaluation of Centers for Child-care Foodservice Management (CCFSM) developed by using Balanced Scorecard (BSC), to draw key performance indicator (KPI) by perspective and to analyze differences in recognition on importance. From September 25 to October 9, 2012, we conducted a questionnaire-based study via e-mail, targeting chiefs and team leaders of nationwide 21 CCFSMs (43 persons), officials of local governments where CCFSM was established (21 persons), officials of Korea Food and Drug Administration (2 persons) and foodservice management experts (27 persons) in order to estimate the relative importance on 4 perspectives and 14 KPIs and analyzed its results by using 61 collected data. The results showed that relative importance of perspectives was estimated in order of importance as follows: business performance (0.3519), customer (0.3393), resource (0.1557), learning and growth (0.1531). Relative importance of KPIs was in order of importance as follows: Evaluation of sanitary management level in child-care foodservice facilities (0.1327), Level of customer recognition and behavior improvement (0.1153), performances of round visiting inspection on foodservice, sanitary, safety management, and foodservice consulting (0.0913). Our results showed that the recognition differences exist on the relative importance of perspectives and KPIs between officials of CCFSM, KFDA, local government and foodservice management experts. These observations will form the basis for developing evaluation systems, and it is considered that performance indicators developed on this basis will suggest direction of operation which CCFSM will have to perform.