• Asia pacific journal of information systems
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• 제27권3호
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• pp.156-175
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• 2017

The proposed conceptual framework is based in the relationships among knowledge of personal information security, trust on the personal information security policies of parcel delivery service companies, privacy concern, trust in and risk of parcel delivery services, and user satisfaction with parcel delivery services. Drawing upon both cognitive theory of emotion and cognitive emotion theory that complement each other, we propose a research model and examine the relationships between cognitive and emotional factors and the usage of parcel delivery services. The proposed model is validated using data from customers who have previously used parcel delivery services. The results show a significant relationship between the cognitive and affective factors and the usage of parcel delivery services. This study enhances our understanding of parcel delivery services based on the consumers' psychological processes and presents useful implications on the importance of privacy and security in these services.

• 대한교통학회지
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• 제24권4호
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• pp.67-79
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• 2006

철도소화물사업은 도로발달, 택배사업 활성화로 1990년 2,520만개를 정점으로 취급물량이 최근 10년간 연평균 10%이상 급속히 감소하였으며. 취급역도 '73년 421개역에서 현재 90개역만 남아있는 상황이다. 경영성적 측면에서 보면 '88년 이후부터 위탁수수료 지급이 운송수입보다 많아 $'99{\sim}'03$년 동안 연평균 52억원의 적자('04년 49억)를 기록하였으며, 인건비, 유지관리비 등을 포함하는 원가기준으로는 2004년도에 464억원의 적자를 기록한 바 있다. 이에 따라, 2005년 1월 1일 철도청의 공사화 이후 효율성 제고 차원에서 철도소화물사업의 축소 폐지가 제기되고 있어 본 사업에 대한 깊이 있는 연구가 시급한 실정이다. 본 연구에서는 철도소화물사업의 문제점과 택배와의 경쟁력분석을 통한 철도소화물사업의 장래전망을 수행하였으며, 본 사업의 폐지방안과 폐지효과를 제시하였다.

• 무역상무연구
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• 제50권
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• pp.163-185
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• 2011

The purpose of this paper is to suggest competitiveness promotion factors of korean Parcel Express Service Industry. This study considered in terms of three competitiveness promotion factors which are a firm's subjective factors, a industrial environment factors, and a governmental policy factors. According to analysis results of the factors, a firm's subjective factors(4.07 score) are scored the most ones of competitiveness promotion factors of korean Parcel Express Service Industry, to be compared with a industrial environment factors(3.89 score), with a governmental policy factors(3.76 score). Therefore, first of all, korean Parcel Express Service firms have to promote competitiveness through as follows : (1) speedy meeting to customer's needs, (2) to promote customer service, to reduce delivery lead time, (3) to procure reliability of Parcel Express Service with customers mutually, (4) strategy of global Parcel Express Service.

• 한국전자거래학회지
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• 제21권2호
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• pp.47-59
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• 2016

택배물류는 택배화물을 택배서비스 요청자가 요구하는 장소까지 직접 배달해 주는 것으로, 택배 기업별로 화물 분류 방식, 업무방식, 그리고 관리하는 정보가 서로 다르고, 비정형 데이터로 인해 상호 호환성을 지원할 수 없다. 종이 운송장 사용으로 개인정보 유출에 대한 문제와 오류 정보로 인해 정확히 화물은 전달하는데 추가적인 시간과 물류비용이 발생되기도 한다. 택배 비즈니스 환경은 무인택배, 신기술(사물인터넷 등)이 도입되는 등 변화되며, 사용자들은 택배 운송 신청부터 수취까지의 과정에 대한 현황 및 상태를 알고 싶어 한다. 그러므로 택배화물 안전 배송을 위한 단일화되고 통합된 운송장 정보가 필요하며, 택배화물 집하/운송/인도 등의 단계에서 적합한 정보를 관련 주체 간에 원활히 제공되어야 한다. 본 논문에서는 택배화물 운송서비스 신청, 집하, 운송, 분류, 인도 등의 단계별 정보를 수집, 가공, 처리한 정보를 비즈니스 처리, 비즈니스 협업, 비즈니스 트랜잭션 간에 발생하는 업무 흐름에 대한 정보로 명시하고 이 정보를 근간으로 택배화물용 전자 운송장을 위한 표준 프로세스와 정보 모델을 정의하였다. 정의된 표준 모델을 통해 택배물류 주체 간 정보 유통 및 공유가 용이할 것이며, 종이 운송장으로 인한 위험이 감소됨으로 인해 국민생활 안전을 증진할 수 있게 될 것이다. 더 나아가 택배업체의 업무 효율성이 증대되는 등 다양한 이해당사자 관점에서 국민 편익을 도모할 수 있을 것으로 판단된다.

• 한국포장학회지
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• 제21권2호
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• pp.61-65
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• 2015

Agricultural products packaged for transportation are put in the various dangerous environments owing to the damage factors like vibration, shock, compression, climate etc. under the distribution process. On fruits packaging for transportation, especially, the shock and vibration is considered as the most important damage factors. A major cause of shock damage to fruits is drops during manual handling. Especially, the damages of fruits during the parcel delivery service are very serious. The parcel delivery services of fruits are increasing and contribute to increasing of farm house earning. Also, the freight vehicle is mostly used to transport the fruits. Shock and impact generated by the freight vehicle may give serious damage to fruits. The optimum packaging design of parcel delivery service of fruits during transportation is required to reduce the fruits damages. In order to design the packaging system for parcel delivery service of fruits considering the transportation environment, the comprehension of characteristics for vibration and shock generated by manual handling and acting on transportation vehicles under various road conditions and loading methods is required. This research was performed to analyze the shock characteristics, acceleration level and power spectral density (PSD) during the parcel delivery service of fruits. The overall level of recommended PSD profile in a specific transportation of parcel delivery service for fruits was $0.63G_{rms}$.

• 한국항만경제학회지
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• 제27권3호
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• pp.91-112
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• 2011

전자상거래 시장의 급격한 성장과 유통채널 및 소비형태의 변화에 힘입어 국내 택배시장은 지속적으로 성장해왔다. 이러한 택배시장의 급속한 성장과 변화에 택배기업들은 물류 정보기술에 대한 중요성을 인식하고 있다. 따라서 본 연구는 택배기업의 물류정보기술과 정보시스템 품질이 택배 이용자에게 어떻게 인식되고 있으며 택배서비스 이용성과 만족에 어떠한 영향을 미치는지 연구하였다. 이를 위해 기존 문헌의 조사를 기초로 하여 물류정보시스템 품질과 이용자만족에 대하여 타당하고 신뢰할만한 측정 도구를 개발하였고, 설문을 통해 실증연구 하였다. 연구결과 6개의 물류정보시스템 품질 요인이 도출되었고, 도출된 품질 요인들 중 경제성 요인을 제외한 SMS정보성, 물품추적 웹사이트 정보성, 안정성, 신속성과 정확성이 택배서비스의 이용자만족에 긍정적인 영향을 미치는 것으로 검증되었다. 이러한 결과의 이론적 및 실무적 시사점도 논의하였다.

• 한국측량학회:학술대회논문집
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• 한국측량학회 2000년도 추계학술발표 논문집
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• pp.51-65
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• 2000

Among legal unit of land registration, the minimum unit of land is one parcel. We give the parcel number according to numbering system to confirm the specification of the parcel. In Korea, this parcel number is used for daily life such as the sign of fixed place(address) and the property, of the place of register, of identification card and of legal action. It also plays the important role as a key item connecting the layer of other information system in organizing Land Information System. It is also valued as the sources looking for the process of developing of the country. This study will devote to cadastral history, reform and reestablishment of the country.

• 한국포장학회지
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• 제25권2호
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• pp.23-29
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• 2019

The volume of parcel delivery is steadily increasing with the rapid growth of the global online e-commerce market. However, a large amount of packaging materials used for these parcel delivery is finally causing environmental problems as waste. The rapid increase of these packaging waste has been making many countries to research ways to reduce the generation of distribution packaging waste. In this study, we have measured the empty space ratio for 131 packagings of parcel delivery purchased through the several domestic online stores in order to investigate the present situation in connection with the degree of excessive or overpack in korean parcel delivery packagings, so that 64 packagings were exceeded 50% in the empty space ratio. And we have suggested ways to reduce the generation of distribution packaging waste raised by e-commerce-based parcel delivery through analyzing the previous research and case studies ; one is to optimize and minimize the packaging design by safe transit test(field-to-lab test), another is to develop a reusable & returnable transport packaging and system applicable in the domestic supply chain, the other is to regulate directly with a policy.

• 품질경영학회지
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• 제50권3호
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• pp.407-424
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• 2022

Purpose: This study examines the relationship between the environment, society, and governance (ESG) perception of service providers and service quality by considering job satisfaction as a mediator in the Korean parcel delivery context. Methods: This study uses a multi-level analysis by incorporating organizational and individual levels of analysis. It employs a survey method for measuring the ESG perception of parcel delivery persons and service quality ratings from the Korean government. A hierarch regression analysis with 241 responses was used to test hypotheses. Results: The results of this study provide evidence that the ESG perception, particularly its social dimension, of parcel delivery persons is positively associated with service quality. This study also finds the positive effect of the ESG perception on job satisfaction. However, the mediating effect of job satisfaction between the ESG perception and service quality was not confirmed. Conclusion: This study presents significant implications for scholars and practitioners. Parcel delivery companies should implement relevant ESG activities and communicate them with their service persons to improve delivery service quality. The ESG perception of employees plays a critical role in the moment of truth in parcel service delivery to enhance customer satisfaction and service quality.

• 산업경영시스템학회지
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• 제45권4호
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• pp.134-141
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• 2022

Transportation in urban area has been getting hard to fulfill the demand on time. There are various uncertainties and obstacles related with road conditions, traffic congestions, and accidents to interrupt the on-time deliveries. With this situation, the last mile logistics has been a keen issue for researchers and practitioners to find the best strategy of the problem. A way to resolve the problem is to use parcel lockers. Parcel locker is a storage that customers can pick up their products. Transportation vehicles deliver the products to parcel lockers instead of all customer sites. Using the parcel lockers, the total delivery costs can be reduced. However, the inconvenience of customer has to increase. Thus, we have to optimal solution to balance between the total delivery costs and customers' inconvenience. This paper formulates a mathematical model to find the optimal solution for the vehicle routing problem and the location problem of parcel lockers. Experimental results provide the viability to find optimal strategy for the routing problem as well as the location problem.