• 제목/요약/키워드: online review

검색결과 1,150건 처리시간 0.024초

The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping

  • TRAN, Van Dat
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권6호
    • /
    • pp.221-231
    • /
    • 2020
  • This research investigates the relationship among product risk, financial risk, security risk, privacy risk, perceived satisfaction, and purchase intention. Validated measurements were identified from a literature review. The measurement model and the conceptual model depicting hypothesized relationships were evaluated based on responses from 306 customers using confirmatory factor analysis and structural equation modeling. The results showed that product risk, financial risk, security risk, and privacy risk impacted on perceived satisfaction. Besides, product risk, privacy risk, and perceived satisfaction influenced purchase intentions. Thus, this study focused on the influences of product risk, financial risk, security risk, and privacy risk on their cognitive attitudes toward websites. That means the more consumer perceive security, the more they avoid shopping online. The study is important to show how perceived risk affects online shopping behaviors, and it invites marketers to make necessary adjustments to prevent perceived risks to increase and online shopping to decrease. The findings of this study suggest the creation of a framework on the effect of perceived risk types on online shopping. Managers need to take perceived risks into account when designing their electronic marketing channels. In addition, shopping websites should strengthen their transaction security by appropriately using various available resources and new information technologies.

게임 서비스 침해유형에 따른 기술적 대응방안 연구 (The Study of Information Security Technologies for Security Incidents in Online Game Service)

  • 장항배;김경규;이시진
    • 경영정보학연구
    • /
    • 제9권3호
    • /
    • pp.83-98
    • /
    • 2007
  • 본 연구에서는 최근 급속한 속도로 발전하고 있는 게임 산업에 비하여 상대적으로 미진한 상태에 있는 게임 서비스에 관한 정보보호 기술 연구를 진행하였다. 연구수행을 위하여 현재 온라인으로 서비스되고 게임들을 대상으로 침해현황을 조사하여 이를 유형별로 분류하였다. 정리된 게임 서비스 침해유형에 따라 서비스 침해를 발생시키는 원인을 분석하여 이를 해결할 수 있는 기술적 방안을 설계한 다음 현재 제공되고 있는 게임 서비스로의 적용가능성을 검증하였다. 본 연구의 결과는 게임 서비스 보호를 위한 연구의 방향성을 제시함과 동시에 게임 서비스를 포함하는 일반 응용소프트웨어에 대한 정보보호 기술개발에도 적용될 수 있을 것으로 기대한다.

디지털저작물의 지속적 공유와 온라인 유료서비스 이용의 영향요인 (Factors that Affect the Continuous Sharing of Digital Products and the Use of Online Services)

  • 한정희
    • 경영과정보연구
    • /
    • 제27권
    • /
    • pp.1-30
    • /
    • 2008
  • The objective of this paper is to gain a better understanding of factors influencing digital piracy and the use of paid services on the web. A model identifying and describing various factors which affect decision$\sim$makers' attitude toward sharing digital products and online behavioral intentions is constructed based on established theories of human behavior. The relationship between the continuous intention of sharing the products and the intention to use online services is also discussed. Findings show that a independent relationship exists between illegal and legal behaviors, which means stopping piracy by individuals can not lead to their buying of the products. Also while the attitude toward piracy was significantly related to the continuous intention of piracy behaviors, did not necessarily lead to the use intention of online services. The data also show that beliefs concerning consequences of digital piracy were significant enough to alter one's behavioral attitude. There was a significant relationship between perceived consequences and the intention to pirate digital products or to use paid services. The results also show that while the effect of economical and ethical factors were ascertained, that of social and legal factors have not been found. Self$\sim$efficacy has a moderating effect on the relationship between the attitude toward piracy and both intentions of online behavior. The implications of the findings to research and practice are discussed.

  • PDF

온라인 경매에서의 신용카드 허위거래 탐지 요인에 대한 실증 연구 (An Empirical Study on the Detection of Phantom Transaction in Online Auction)

  • 채명신;조형준;이병태
    • 경영과학
    • /
    • 제21권2호
    • /
    • pp.273-289
    • /
    • 2004
  • Although the Internet is useful for transferring information, Internet auction environments make fraud more attractive to offenders, because the chance of detection and punishment is decreased. One of these frauds is the phantom transaction, which is a colluding transaction by the buyer and seller to commit the illegal discounting of a credit card. They pretend to fulfill the transaction paid by credit card, without actually selling products, and the seller receives cash from the credit card corporations. Then the seller lends it out with quite a high interest rate to the buyer, whose credit rating is so poor that he cannot borrow money from anywhere else. The purpose of this study is to empirically investigate the factors necessary to detect phantom transactions in an online auction. Based upon studies that have explored the behaviors of buyers and sellers in online auctions, the following have been suggested as independent variables: bidding numbers, bid increments, sellers' credit, auction lengths, and starting bids. In this study. we developed Internet-based data collection software and collected data on transactions of notebook computers, each of which had a winning bid of over W one million. Data analysis with a logistic regression model revealed that starting bids, sellers' credit, and auction length were significant in detecting the phantom transactions.

The Mediating Role of Social Media in Tourism: An eWOM Approach

  • KAKIRALA, Anish Kumar;SINGH, Devinder Pal
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권11호
    • /
    • pp.381-391
    • /
    • 2020
  • This research article investigates the way eWOM in social media influences the formation of destination image through development of trust and satisfaction for the potential tourist. The research involved administering an 18-point questionnaire taking online reviews, tourist involvement, and eWOM, destination image components of trust and satisfaction as variables. Data was collected from 554 individuals forming a cross-section of social media users and analyzed using multi-variate techniques (Reliability, CFA, and SEM). Results indicate a positive and significant relationship between all except online review and destination trust and satisfaction. Indirect and direct effects indicate that eWOM fully mediates the relationship between destination satisfaction and involvement and partially mediates the relationship between destination trust and involvement. In the case of online reviews, eWOM acts as a full mediator between destination trust and destination satisfaction for the future traveler using social media. The study proposes that components of image vary depending upon the degree of involvement, volume online reviews and eWOM generated also termed as 'virality' and these in turn influence the intention to revisit or recommend a destination. The study highlights its utility for National Tourist Organizations (NTOs) and online travel intermediaries to enhance destination marketing efforts.

Relationship between Product Characteristics and Customer Purchase Intention in Cross-Border Online Shopping: Focus on Chinese Consumers

  • FU, Yi;KIM, Jae-Hyeon;CHO, Sung-Eui
    • 융합경영연구
    • /
    • 제10권6호
    • /
    • pp.47-57
    • /
    • 2022
  • Purpose: This study explored the relationship between product characteristics and customer purchase intention in cross-border online shopping. Research design, data, and methodology: Through literature review, the research model of product characteristics and consumers' purchase intention is constructed, and trust is taken as a medium variable. Based on the survey data of Chinese consumers, empirical analysis and hypothesis verification are conducted. This study used SPSS version 21 to confirm the reliability and validity of the research model. To confirm the media effect of the model in this study, the Sobel Test was used. Results: The results of hypothesis identification of this research model showed that 8 of the 11 hypotheses were adopted and 3 were rejected. Results confirmed the relationship between product characteristics (specification, diversity, reputation, novelty, quality) and customer purchase intention. Conclusions: The result from this study had particular theoretical significance for improving the research on cross-border online shopping systems to improve the safety and satisfaction of customers in cross-border online shopping.

Impacts of Badges and Leaderboards on Academic Performance: A Meta-Analysis

  • KIM, Areum;LEE, Soo-Young
    • Educational Technology International
    • /
    • 제23권2호
    • /
    • pp.207-237
    • /
    • 2022
  • As technological changes continue to accelerate every day, meeting the needs of a shifting educational landscape requires leaving an exclusively "in-person" education behind. Gamified learning environments should be carefully designed in light of conflicting studies to suit students' needs. The purpose of this meta-analysis is to draw conclusive results regarding the application of the most commonly used game elements in education, i.e., badges and leaderboards, through a comprehensive analysis of their impact on academic performance in online learning. Review Manager (RevMan 5.4) was used to analyze eligible studies selected from Emerald, SAGE, ERIC, EBSCO, and ProQuest between January 2011 and January 2022. Analyzing 37 studies found that using leaderboards and badges in online education enhanced academic performance when compared to traditional learning without gamification (SMD = 0.39). The badge-only intervention showed a larger effect size (SMD = 0.33) than the leaderboard-only intervention (SMD = 0.27). Badges and leaderboards together exhibited a larger effect size (SMD = 0.48) than individual game elements (SMD = 0.40). The impact of the game elements on academic performance was greater in the humanities (SMD = 0.51) than in STEM fields (SMD = 0.32) and was greater for K-12 students (SMD = 0.63) than for college students (SMD = 0.31). This study contributes to a timely discussion of the use of badges and leaderboards in COVID-19 online learning trends and provides relevant data for designing integrations of online education and gamification models.

의사결정나무를 활용한 온라인 소비자 리뷰 평가에 영향을 주는 핵심 키워드 도출 연구: 별점과 좋아요를 중심으로 (Core Keywords Extraction forEvaluating Online Consumer Reviews Using a Decision Tree: Focusing on Star Ratings and Helpfulness Votes)

  • 민경수;유동희
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제32권3호
    • /
    • pp.133-150
    • /
    • 2023
  • Purpose This study aims to develop classification models using a decision tree algorithm to identify core keywords and rules influencing online consumer review evaluations for the robot vacuum cleaner on Amazon.com. The difference from previous studies is that we analyze core keywords that affect the evaluation results by dividing the subjects that evaluate online consumer reviews into self-evaluation (star ratings) and peer evaluation (helpfulness votes). We investigate whether the core keywords influencing star ratings and helpfulness votes vary across different products and whether there is a similarity in the core keywords related to star ratings or helpfulness votes across all products. Design/methodology/approach We used random under-sampling to balance the dataset. We progressively removed independent variables based on decreasing importance through backwards elimination to evaluate the classification model's performance. As a result, we identified classification models that best predict star ratings and helpfulness votes for each product's online consumer reviews. Findings We have identified that the core keywords influencing self-evaluation and peer evaluation vary across different products, and even for the same model or features, the core keywords are not consistent. Therefore, companies' producers and marketing managers need to analyze the core keywords of each product to highlight the advantages and prepare customized strategies that compensate for the shortcomings.

온라인 매칭 및 물류시스템이 역직구 활성화에 미치는 영향-국가신뢰의 매개 효과 (The Effect of An Online Matching and Logistics System on Reverse Overseas Direct Purchase: The Mediating Effect of Reliability)

  • 최주철;민철홍
    • 무역학회지
    • /
    • 제45권3호
    • /
    • pp.1-19
    • /
    • 2020
  • Recently, traditional trade in the global trade market has stagnated in the aftermath of the US-China trade war and the coronavirus (COVID-19) pandemic. However, the global e-commerce market is growing rapidly, presenting a new opportunity for exports. To examine the effect of an online matching and logistics system on reverse overseas direct purchase and the mediating effect of reliability, this study conducted a questionnaire survey on 320 employees in a Korean trade company from March 10 to April 30, 2018. The study model's goodness of fit was tested, and an analysis was performed using the AMOS statistical package. The online matching and logistics system were found to have a positive effect on reverse overseas direct purchase. Furthermore, results revealed that while a country's reliability mediated online matching and reverse overseas direct purchase, it did not mediate the logistics system. These results mean that online matching is affected by a country's reliability in overseas consumers' buying decision process. This study provides implications for the future directions of export companies and national policies to promote reverse overseas direct purchase. Future research including more countries and companies would be able to make further contributions toward the development of the Korean cross-border e-commerce industry.

대한아동간호학회 웹기반 논문투고관리 연구 및 발전방안 (The Study on the Development and Improvement of the web-based article review system for Korean Academy of Child Health Nursing)

  • 박재원;강무영;최명석;정희석;김병규;이형진
    • 아동간호학회:학술대회논문집
    • /
    • 아동간호학회 2005년도 동계학술대회 및 정기총회
    • /
    • pp.84-90
    • /
    • 2005
  • KISTI(Korea Institute of Science and Technology) has developed ${\ulcorner}KISTI-ACOMS (KIST-Article Contribution Management System){\lrcorner}$ as a part of the national project for the informatization of academic societies, and distributed the system to academic societies for free since 2001. KISTI-ACOMS is a web-based system that automates the full process of academic paper review and journal publication and circulation for academic societies. KISTI have analyzed academic societies' demands for a paper review system for last three years and, after a thorough redesign and implementation, released KISTI-ACOMS 2.0 in september 2005. recently, there are many societies requesting the online paper review system for the informatization of their societies. korean academy of child health Nursing has decided to introduce KISTI-ACOMS 2.0 to meet current trends and KISTI customized KISTI-ACOMS 2.0 to reflect configuration and paper review process of Korean Academy of Child Health Nursing. This Paper investigates the functions of KISTI-ACOMS customized for the korea academy of child health nursing and describes necessary features for the future online paper review system.

  • PDF