• Title/Summary/Keyword: negative acts questionnaire

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The Effect of Workplace Bullying Perception on Psychological Symptoms: A Structural Equation Approach

  • Duru, Pinar;Ocaktan, Mine Esin;Celen, Umit;Orsal, Ozlem
    • Safety and Health at Work
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    • v.9 no.2
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    • pp.210-215
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    • 2018
  • Background: The aims of this study were to determine the extent of workplace bullying perceptions among the employees of a Faculty of Medicine, evaluating the variables considered to be associated, and determining the effect of workplace bullying perceptions on their psychological symptoms evaluated by the Brief Symptom Inventory (BSI). Methods: This cross-sectional study was performed involving 355 (88.75%) employees. Results: Levels of perceived workplace bullying were found to increase with the increasing scores for BSI and BSI sub-dimensions of anxiety, depression, negative self, somatization, and hostility (all p < 0.001). One point increase in the workplace bullying perception score was associated with a 0.47 point increase in psychological symptoms evaluated by BSI. Moreover, the workplace bullying perception scores were most strongly affected by the scores of anxiety, negative self, depression, hostility, and somatization (all p < 0.05). Conclusion: The present results revealed that young individuals, divorced individuals, faculty members, and individuals with a chronic disease had the greatest workplace bullying perceptions with our study population. Additionally, the BSI, anxiety, depression, negative self, somatization, and hostility scores of the individuals with high levels of workplace bullying perceptions were also high.

Influence of emotional labor on job burnout in dental hygienists: the moderating effect of employee support (치과위생사의 감정노동수행형태가 직무소진에 미치는 영향: 동료지지의 조절효과)

  • Kim, Ji Young
    • Journal of Korean society of Dental Hygiene
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    • v.16 no.5
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    • pp.751-758
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    • 2016
  • Objectives: The purpose of the study is to investigate the influence of emotional labor on job burnout in dental hygienists based on the moderating effect of employee support. Methods: A self-reported questionnaire by Likert 5 point scale was completed by 219 dental hygienists in Ulsan and Gyeongbuk from March 15 to April 9, 2016. The study instruments consisted of emotional labor, job burnout og Maslach Burnout Inventory, and employee support. Data were analyzed by descriptive analysis, Pearson's correlation, multiple regression analysis, and hierarchical regression analysis using SPSS 18.0 program. Results: Surface acting had a positive influence on achievement and negative influence on impersonal chemistry. Inner acting had a positive influence on emotional burnout and achievement. Employee support had a moderating effect on emotional labor and job burnout. Conclusions: The strategy of emotional labor management for dental hygienists is very important for job burnout solution.

Influence of Workplace Bullying and Resilience on Organizational Socialization in New Graduate Nurses (신규간호사의 직장 내 괴롭힘 경험과 회복탄력성이 조직사회화에 미치는 영향)

  • Jo, Eun Ah;Kang, Jiyeon
    • Journal of muscle and joint health
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    • v.22 no.2
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    • pp.78-86
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    • 2015
  • Purpose: The purpose of this study was to identify the impact of workplace bullying experience and resilience on the organizational socialization among new graduate nurses. Methods: This is a descriptive correlational study with 148 new graduate nurses working in the hospitals in B city of Korea. The instruments that were used for measuring main variables were the negative acts questionnaire-revised (NAQ-R), the Korean version of the Connor-Davidson resilience scale (CD-RISC), and the measurement tool for new nurses' organizational socialization. Results: The prevalence of workplace bullying was 22.3%, and the subjects reported moderate level of resilience. Significant negative correlations between workplace bullying and resilience, and organizational socialization were found. A significant positive correlation was found between resilience and organizational socialization. As a result of multiple regression analysis, resilience, workplace bullying, and a working in desired unit turned out to be variables that explained new graduate nurses' organizational socialization (adjusted $R^2=.514$, p<.001). Conclusion: The results of this study suggested that new graduate nurses with higher resilience and less experience of workplace bullying would show higher organizational socialization. Further research is needed to identify the regulation effect of resilience in between workplace bullying and organizational socialization.

A Study on Perceived Problems of and Improvement Measures for Asbestos Abatement Companies in Support of Related Policies (석면 해체 및 제거 업체가 느끼는 관련 제도의 문제점 및 개선방안에 관한 연구)

  • Chang, Jaepil;Rho, Youngman;Jung, Kihyo
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.30 no.1
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    • pp.28-38
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    • 2020
  • Objectives: The purpose of this study is to identify the perceived problems of and suggest improvement measures for asbestos abatement companies in support of asbestos-related systems and policies. Methods: For this study a questionnaire was prepared consisting of current work (two questions), the contribution and necessity of a risk assessment system for asbestos abatement (two questions), and problems with and improvement measures for systems and policies (nine questions). The questionnaires were sent to 2,170 asbestos abatement companies and were returned by 83 companies (return rate = 3.8%). We conducted frequency analysis, ANOVA, and a Chi-squared test at the 5% significance level. Results: Asbestos abatement companies expressed difficulties with complying with wet work (43% of unenrolled managers), negative pressure enclosure (36% of all respondents), and installation and use of decontamination units (26% of all respondents) as stipulated in the relevant regulations. In addition, 43% of the respondents expressed concerns that the expertise of the company was not considered during bidding for asbestos abatement and hoped that an advantage (e.g., bid point) would be given to the upper grades for asbestos risk assessment (38%). Asbestos abatement companies generally rented and used negative pressure devices (including negative pressure recording devices) and suggested that periodic calibration (32%) is needed to ensure the performance of the rented equipment. Finally, the respondents asked for clear definitions for three situations specified in the Occupational Safety and Health Acts: (1) temporarily leaving the asbestos abatement workplace; (2) tasks with less airborne asbestos; and (3) physically breaking or cutting using a machine. Conclusions: The problems and improvement measures identified in this study of asbestos abatement companies can be utilized as fundamental information for the improvement of the systems and policies for safe asbestos abatement.

The Effect of Safety Awareness Perceived by Construction Workers on Unsafe Act: Mediation Effect of Job Satisfaction and the Adjustment Effect of Perceived Organizational Support (건설근로자가 인식하는 안전의식이 불안전한 행동에 미치는 영향: 직무만족의 매개효과와 조절후원인식의 조절효과)

  • Choi, Jae-Deog;Lee, Seung Jae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.11
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    • pp.27-32
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    • 2019
  • This study examined the mediated effects of job satisfaction and the control effects of the perceived organizational support awareness on the effects of safety awareness recognized by construction workers on unsafe acts as a way to reduce unsafe acts. To this end, 439 workers at 23 construction sites across the country received a questionnaire from July 1 to July 20, 2019 and the data were analyzed, which resulted in the following conclusions. First, the sense of safety in which construction workers are late has a direct influence on job satisfaction. Second, job satisfaction recognized by construction workers has been shown to have a direct negative effect on the anxiety act. Third, job satisfaction was influenced by the medium in relation to safety awareness and anxiety transfer act recognized by construction workers. Fourth, the adjustment effect of the perceived organizational support awareness in the relationship between safety awareness and task satisfaction was shown to be significant. This study suggests that to prevent unsafe acts at construction sites, increased safe acts reduce the level of anxiety transfer due to a high sense of safety and job satisfaction by workers.

The Effect of Positive Psychological Capital and Leader-Member Exchange on Job Stress, Organizational Commitment, and Knowledge Sharing - Focusing on Flight Attendants - (긍정심리자본과 리더-구성원 교환관계가 직무스트레스, 조직몰입 및 지식공유에 미치는 영향 - 항공사 객실 승무원을 대상으로 -)

  • Um, Hyemi;Moon, Yunji
    • Management & Information Systems Review
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    • v.39 no.2
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    • pp.77-94
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    • 2020
  • While the importance of the service industry has increased at the national economy level, the service rate and job satisfaction of the flight attendants in the aviation service industry are not high. In this regard, this study aims to recognize what factors can reduce their job stress in the emotional work environment, and how job stress affects their attitude and job performance. More specifically, the current study tries to investigate how flight attendants' positive psychological status affect their job stress, organizational commitment, and knowledge sharing in the aspect of job performance. The main five constructs in these interrelationships include the flight attendants' positive psychological capital, leader-member exchange(LMX), job stress, organizational commitment, and knowledge sharing. This study conducted a quantitative research with 390 questionnaire for flight attendants, and analyzed the data using SPSS/PC version 20.0 and structural equation modeling program of AMOS 20.0. The findings show that the favorable leader-member exchange relationship between flight attendants plays a significant role in lowering job stress, while high job stress has a negative effect on organizational commitment and knowledge sharing. The result also shows that personal positive psychological capital acts as a trigger to influence other factors. Therefore, this study suggests that it is essential for airlines not only to promote an organizational system to support the flight attendants' emotional work but also to maintain a positive psychological state for securing competitive human resources.

The Influence of Education and Mentoring of Entrepreneurship on the Intentions of Business Start-Up - Focusing on Self-Efficacy and Resilience - (창업교육과 멘토링이 창업의지에 미치는 영향 - 자기효능감과 회복탄력성의 매개효과를 중심으로 -)

  • Kim, Young-tae
    • Journal of Venture Innovation
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    • v.3 no.1
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    • pp.1-26
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    • 2020
  • The purpose of this study is to explore the factors affecting rural experience by applying the unified push-pull-mooring model. The theoretical model is an unified PPM model that introduces new variables based on PPM. The pull factor of the newly introduced variables were reconstructed based on the Schmitt's Experience model and ServQual model. The hypothesis is set as follows. The push factor will have a negative effect on experience satisfaction and the pull factor(experience attributes, service quality)will have a positive effect on experience satisfaction. Also, mooring factors will have a negative effect on experience satisfaction. The research model of this study was tested by structural equation model based on 314 effective questionnaire data. Service quality had a positive effect on experience satisfaction. Mooring factors have a negative effect on experience satisfaction. Push factor and experience attributes factor were analyzed to have a no significance effect on experience satisfaction. These results theoretically test that the mooring factors also have an important effect on the experience satisfaction in the rural experience. Based on the Schmitt's Experience model and ServQual model introduced as a pull factor, the proposed unified PPM model proved to be a useful analysis framework. In practice, it was able to provide implications on what factors should be strategically and marketingly focused to activate the 6th industry experience.This study examined the impact of start-up education and mentoring on the intentions of business start-up, and verified through empirical analysis whether self-efficacy and resilience were mediated between them. The study surveyed 178 people in their 20s to 50s. The result analysis used the IBM SPSS Statistics 21.0 Statistical Package Program. The analysis performed a regression analysis for factor analysis, correlation analysis, and hypothesis verification. Empirical Research Results. First, it was confirmed that start-up education and mentoring affect on the intentions of business start-up. Second, study shows self-efficacy and resilience has an affect on the intentions of business start-up. Third, start-up education and mentoring affect on self-efficacy and resilience. Fourth, self-efficacy and resilience have been proven to be mediated when entrepreneurship education and mentoring affect on the intentions of business start-up. The results of the research proved that start-up education and mentoring provides and acts as a major role in improving the entrepreneurs' willingness when preparing a start-up. Furthermore, the study also shows the importance of start-up education and mentoring as a proactive variable to promote their will to start-up business. In addition, it was confirmed that the self-efficacy investigated in the preceding study translated into the will to start a business. It was particularly meaningful in that it tested the role of resilience, which was mainly studied in new variables, education and psychology.