• 제목/요약/키워드: need styles

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The Impact of Airport Staff Communication Types and Nonverbal Communication Factors on Passenger Satisfaction after the Pandemic

  • Sunmi LEE
    • 산경연구논집
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    • 제15권1호
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    • pp.1-8
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    • 2024
  • Purpose: The purpose is to investigate the types of communication between aviation industry workers and passengers according to environmental changes following the COVID-19 pandemic. This study analyzes the impact of verbal and non-verbal communication styles of airport staff, especially those working at airline check-in counters, on passenger satisfaction. Research Design: The research design focuses on the impact of verbal communication styles and non-verbal communication factors of airline check-in counter staff, who represent the initial point of contact with passengers among airport staff, on passenger satisfaction. The survey period for sample collection was from July 1 to July 30, 2023, and the study was conducted targeting passengers boarding aircraft through Incheon Airport and Gimpo Airport. Result: First, it is important for airport staff to recognize all passengers, especially corporate customers, as corporate customers rather than simply as individuals boarding an airplane. Second, as the importance of non-verbal expressions increases due to the impact of COVID-19, physical and verbal responses are necessary. Third, it is important to check which language the passenger understands. Conclusions: Since communication through nonverbal expressions has become more important since COVID-19, airport employees need to recognize the importance of nonverbal communication. This awareness can serve as a foundation for building trust between airport staff and passengers.

보편적 학습 설계의 관점에서 초등학교 4학년 과학 디지털 교과서 분석 (Analysis of G4 Science Digital Textbook according to Universal Design for Learning)

  • 서정희;성정희;구양미
    • 한국초등과학교육학회지:초등과학교육
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    • 제30권4호
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    • pp.442-458
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    • 2011
  • Digital textbook project is one of government-driven project to improve education due to integrating technology. Digital textbook need to be universally designed to fit for each student. Recently, universal design for learning( UDL) gains great attention as one of promising approaches for the development of the digital textbook through giving various options and flexibility to all students. UDL has three main principles, first provide multiple means of representation, second provide multiple means of action and expression, third provide multiple means of engagement. The purpose of the study is to analyze fourth grade science textbook according to three UDL guidelines and suggest implications to improve an existing science textbook. The results indicated that fourth grade science digital textbook has been partly applied UDL guidelines like implementing multimedia and multi- mode contents, learning and communication tools, and motivation strategies. But options which students can choose according to their needs and styles are insufficient and tools for expression and communication need to enhance for helping each student to overcome his/her obstacles for learning and need to be more and elaborate to support learner-centered science digital textbook.

간호조직에서 리더십 유형과 직무만족, 조직몰입에 관한 연구 -거래적.변혁적 리더십을 중심으로- (Transformational and Transactional Leadership Styles of The Nurse Administrators and Job Satisfaction, Organizational Commitment in Nursing Service)

  • 박현태
    • 대한간호학회지
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    • 제27권1호
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    • pp.228-241
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    • 1997
  • Today's healthcare environment is changing, driven by demographic, environmental, social, political and technological forces. These rapidly changing healthcare environment and increasingly professional nursing practice indicate that identifying leadership characteristic of nursing leaders and executives is a vital importance in today's time and also mandate innovative leadership for nursing service. Therefore, the purpose of this study is to examined the transformational, transactional leadership styles of the Nurse Administrators. Also described are the relationships between these leadership styles and the job satisfaction. the organizational commitment of their subordinates. The sample consisted of sixteen mid-level nurse administrators, fifty head nurses and one hundred aid fifty-three staff nurses of 4 public & private University Hospitals and 1 General Hospital. Data for this study was collected from Sep. 20 to Oct. 5 by Questionnaire(Bass' MLQ, Job Satisfaction scale developed by Paula(1978), Organizational Commitment scale by Peter et at(1979). The data was analyzed by frequency, percentage, one-way ANOVA, Pearson's Correlation Coefficient with SPSS PC/sup +/ program. Major findings are as follows : Appropriate one-way ANOVA tests revealed that the differences for transformational and transactional leadership styles of nurse executives. mid-level nurse administrators, head nurses as perceived by their immediate subordinates were statistically significant(P<.05), The scores of transformational and contingent reward behaviors were declined of the mid-level nurse administrators, nurse executives. The transactional scores of nurse administrators were lower than trans- formational ones, which is a desirable findings. The result of this study, the head nurses were perceived as the highest transformational leader by their subordinates, and second was the mid-level nurse administrators. The nurse executives received the lowest transformational leadership scores from their subordinates. These results were opposit to the previous studies. And significant positive correlations were founded between transformational leadership including charisma, intellectual stimulation, individual consideration and contingent reward of nurse administrators and the job satisfaction, the organizational commitment of their subordinates. From the data, it can be concluded that transformational leadership style of nurse administrators promotes the job satisfaction, the organizational commitment of thier staff nurses. Therefore leader looks for potential motives in subordinates, seeks to satisfy higher need, and engages the full person of the subordinate resulting in a relationship of mutual stimulation and elevation.

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컴퓨터 에이전트와의 상호작용이 사용자의 심리적 경험에 미치는 영향 (Effects of the Interaction with Computer Agents on Users' Psychological Experiences)

  • 박주연
    • 감성과학
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    • 제10권2호
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    • pp.155-168
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    • 2007
  • 컴퓨터 에이전트가 우리의 일상에 미치는 영향력이 커지고 에이전트와의 상호작용이 대인 상호작용과 유사하게 변화할수록, 업무적 효율성보다 에이전트와의 상호작용에서 사용자가 겪게 되는 심리적 사회적 경험이 중요해진다. 사용자의 긍정적인 심리적 경험을 유도하기 위해 에이전트와 사용자의 상호작용에서 사회적 실재감(social presence)을 증진시키고자 하는 연구가 이루어져 왔다 이러한 연구들에서는 에이전트의 언어적/비언어적 커뮤니케이션에 대인적 요소를 적용함으로써 사회적 실재감을 증진시키고자 하였다. 본 연구에서는 대인관계에서 매우 중요한 커뮤니케이션 요소인 상호적 자기노출(self-disclosure)이 사용자들의 사회적 실재감 인식과 에이전트 평가, 사용자 경험에 있어 어떠한 효과를 갖는지 살펴보고 개인의 성격변인인 애착유형(attachment styles)은 어떠한 영향을 미치는지 살펴보았다. 또한 사회적 실재감이 에이전트 평가와 사용자 경험에 대한 효과를 매개하는지 알아보았다. 실험 결과, 사용자와 에이전트의 상호적 자기노출 교환은 사회적 실재감을 증진시키고 에이전트에 대한 호의적 평가와 긍정적인 사용자 경험을 유도하였으며, 향후 상호작용 의사를 증진시켰다. 피험자의 애착유형에 따라 사회적 실재감, 에이전트 평가, 사용자 경험, 향후 상호작용 의사가 다르게 나타났다. 종속변인에 대한 자기노출 교환과 애착유형의 효과는 지각된 사회적 실재감에 의해 매개되는 것으로 나타났다. 본 연구의 결과는 에이전트 메시지의 설계에 커뮤니케이션적 측면이 중요하게 고려되어야 함을 시사한다. 또한 에이전트가 사용자들에게 미치는 심리적 효과는 사용자의 성격 특성에 따라 다르게 나타날 수 있다는 것을 시사한다.

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일부 작업치료(학)과 학생들의 DISC 행동유형에 따른 임상실습 스트레스 및 대처방식의 차이에 관한 연구 (Study on the differences in the stress and the strategies for coping with such stress arising from clinical fieldwork in accordance with the DISC behavioral style of some of the students of occupational therapy department)

  • 차수민
    • 디지털융복합연구
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    • 제14권8호
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    • pp.469-478
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    • 2016
  • 본 연구를 통해 일부 작업치료(학)과 학생들의 DISC 행동유형에 따른 임상실습 스트레스 차이를 알아보고, DISC 행동유형에 따른 대처방식의 차이를 알아봄으로써 학생들의 행동유형에 따라 임상실습 시 발생할 수 있는 스트레스 대처방안을 제시할 수 있는 기초자료를 제공하고자 한다. 2015년 9월 1일부터 9월30일까지 부산, 울산, 경남 지역에 위치한 작업치료(학)과가 있는 대학교를 직접 방문하여 DISC 행동유형검사를 실시하고 임상실습 스트레스와 스트레스 대처방식에 관한 설문을 실시하였다. 연구결과, DISC 행동유형에 따라 임상실습 스트레스 세부항목에 차이가 나타났고, DISC 행동유형에 따라 스트레스 대처방식의 차이가 나타남을 알 수 있었다. 주도형은 임상실습 기관의 물리적 환경, 임상과제의 양, 환자에 대한 수행평가, 다른 실습생과의 비교 항목에서, 사교형은 SOAP 노트와 일지작성 항목에서, 안정형은 자신의 능력수준, 실습지와 집과의 거리, 과제에 의한 수면부족 항목에서, 신중형은 할당받은 환자의 상태, 환자의 성별 항목에서 각각 다른 유형에 비해 스트레스가 높게 나타났다. 또한 주도형은 다른 유형에 비해 문제중심 대처방식을 많이 사용하고, 신중형은 정서중심 대처방식을 많이 사용하는 것으로 나타났다. 따라서 이러한 연구결과를 바탕으로 추후 추가적인 연구를 통해 작업치료(학)과 학생들의 임상실습 시 학생들의 행동유형을 고려하여 임상실습 스트레스를 대처할 수 있도록 실습지도 및 상담 매뉴얼 개발을 고려해볼 필요가 있다.

남자 대학생의 골밀도에 따른 생활습관과 식습관 및 영양소 섭취상태에 관한 연구 (The Study of Life Styles, Dietary Habits and Nutrient Intakes of Korean Male College Students Related to the Bone Mineral Density)

  • 김미현;배윤정;연지영;정윤석;승정자
    • Journal of Nutrition and Health
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    • 제38권7호
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    • pp.570-577
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    • 2005
  • The purpose of this study was to investigate the effect of bone mineral density on life styles, dietary habits and nutrient intakes among the male college students. The subjects were divided into four groups; $Q_1$ (calcaneus BMD < 25 percentile, n = 117), $Q_2$ (25 percentile $\le$ calcaneus BMD < 50 percentile, n = 118), $Q_3$ (50 percentile $\le$ calcaneus BMD < 75 percentile, n = 118) $Q_4$ (calcaneus BMD $\ge$ 75 percentile, n = 116). And they were asked about general characteristics, life style, dietary habit, and nutrient intake using questionnaire and 24-hr recall method. They were measured the bone mineral density of calcaneus using quantitative ultrasound. The average age of the subjects of the study was 23.0 yews and the average height, weight, and BMI were 174.7 cm, 69.0 kg, $22.5 kg/m^2$. The bone mineral density in calcaneus was $0.43 g/cm^2$ in $Q_1,\;0.50 g/cm^2$ in $Q_2,\;0.56 g/cm^2$ in $Q_3$, and $0.69 g/cm^2$ in $Q_4$ (p < 0.001). The results showed that $Q_1$ tended to have irregular exercise compared to the other three groups. Compared with $Q_1$ and $Q_2$, the frequency of skipping breakfast was lower in $Q_3$ and $Q_4$. Also the results showed that the $Q_4$ was significantly more often to drink coffee compared with the other three groups (p < 0.01). The mean daily energy intake was 2210.6 kcal ($88.4\%$ of RDA). The intake of energy, vitamin $B_2$, calcium, and zinc did not meet the Korean RDA. Also the $Q_2$consumed significantly lower intakes of protein (p < 0.05) and plant protein (p < 0.05) compared to the $Q_3$ and $Q_4$. The $Q_1$ and $Q_2$ consumed significantly lower intakes of vitamin $B_2$ (p < 0.01) compared to the $Q_3$ and $Q_4$. In conclusion, male student in lower bone mineral density appeared to have unhealthy life styles and dietary habits in terms of irregular exercise, high frequency of skipping breakfast and lower intakes of protein, vitamin $B_2$ showing a strong need proper education on meal practices and exercise habits for the bone health.

온라인 평가 시스템에서 코딩 스타일 검사 시스템 구현 (Implementation of a Coding Style Checking System in an Online Judge System)

  • 김영훈;천준석;우균
    • 정보처리학회 논문지
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    • 제13권9호
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    • pp.437-443
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    • 2024
  • 코딩 스타일을 준수하는 것은 코드의 가독성이 좋아지고, 테스트 및 유지 보수에 필요한 비용을 줄일 수 있어 기업과 개발자 모두에게 중요하다. 하지만 프로그래밍 언어 수업에서 코딩 스타일을 교육하는 데 어려움이 있다. 왜냐하면 코딩 스타일 학습을 위한 환경 구축도 힘들고, 초보자를 위한 코딩 스타일 규칙이 따로 정의되어 있지 않다. 학습자 측에서는 코딩 스타일을 준수하지 않더라도 학점에 반영되지 않으므로, 학습의 필요성이 별로 와닿지 않는다. 본 논문에서는 온라인 평가 시스템을 위한 코딩 스타일 검사 시스템을 소개한다. 제안 시스템은 C와 Java, Python 코딩 스타일을 검사하고 평가할 수 있도록 구현하였다. 또한, 언어별 도구에서 제공하는 규칙 1,023개 중 23.08%인 234개를 반영하여 수업 진도에 따라 코딩 스타일 규칙을 적용할 수 있게 하였으며, 기본 점수에 품질 점수를 추가로 부여하여 학습자들의 코딩 스타일 학습 동기를 부여하였다. 코딩 스타일 교육 시스템을 도입한 후 최초 제출 시 점수가 1주 차에서 25점 이상을 받은 학생이 18명이었지만, 6주 차에서 44명으로 149.47% 증가했다. 학습자는 코딩 스타일 검사 시스템을 이용하여 코딩 스타일 규칙을 적용하는 방법을 학습하고, 이후 코드를 구현할 때 제시한 코딩 스타일을 준수하여 코드를 구현할 수 있었다.

사고의 반영과 학습의 문헌고찰 - 교수와 학생의 상호작용 측면에서 본 사고반영 중심의 실습 (Reflection and Learning The importance of interaction between teacher and student at reflective practicum)

  • 신경림
    • 대한간호
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    • 제31권5호
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    • pp.65-71
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    • 1992
  • In nursing, a practice discipline, it has been argued whether the mastery of clinical competence depends on types of learning styles, learning experience, and the use of specialized skills. All these problems are not limited to nursing education. Later educators identified the importance of reflective learning which is a vital element in any form of learning and that teachers and students need to consider how they can incorporate some forms of reflection in the courses. The purpose of this study is to review educational articles for understanding better what reflection in learning is, to identify the theme which is of important relevance to professional practice, from the book, Educating the reflective practitioner, and to discuss the theme within nursing education. Reflection in learning was defined by Dewey(1933) as the process which is involved the perception of relationships and connections between the parts of an experience. This experience is passed on when two people becoming involved with each other in a conversation. schon(1987) emphasized that learning conversation, which is a part of the interaction of student and teacher, is an important factor of the process of reflection-om-actopm. In clinical nursing education, good relationships between teacher and student, faculty's role, interpersonal skills are critical in learning conversation. Then Practing nurses who accept the need to choose nursing actionss on the basis of reflection, who accepet the necessity for understanding and being able to communicate the reasons for action are a powerfful force for the development of nursing into an increasingly more effective profession for the benefit of patients.

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한국 모피 패션 산업 활성화에 관한 연구 -'88년 모피 내수시장 개방 이후를 중심으로- (A Study on the Activation of the Fur Fashion Industry in Korea(Focused on the opening domestic Fur Market after 1988))

  • 정성혜
    • 복식
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    • 제22권
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    • pp.45-60
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    • 1994
  • Since 1988 the fur fashion industry in Korea has been difficult in exporting and competition with too many brands after opening the dom-estic fur market. However comparing with the interest of manufactures and consumers there are few of related references and books. So the purpose of this study is to put in order and summurize the manufacture in fur cloth-ing the informations of domestic and oversea fur markets and the other professional references. After all it is to help succeed in domestic and international fur markets and give the new ideas of designing and merchandising to the fur fashion industry. The results were as follows: 1. Contact with fur specialty stores in the international fashion cities and tourist cities directly. 2. Establish oversea factories in the low labor countries. 3. Exploit and invest in Russia china and the East European countries for suppliment of law materials and fur market. 4. Need the market research and promotion for encroachment in Japanese fur market. 5. Create the original brands with inter-national fashion sense. 6. Develop the manufacture line for diverse models in small lots matching with the modern life styles. 7. Need the fashion show exhibition pro-motion with reasonable prices and creative new designing with various color trimming texturizing and combination with the other materials. 8 Subdivide and distinguish labels into different types for avoiding with too much com-petition and comvenience of consumers. 9. Make an effort to weaken the black mar-ket the 30% of the domestic fur market.

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지역사회 혁신을 촉진하기 위한 농촌활성화지원센터의 역할 (The Role of Rural Revitalization Support Centers in Facilitating Community Innovation in Korea)

  • 임상봉
    • 한국지역사회생활과학회지
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    • 제25권1호
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    • pp.39-49
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    • 2014
  • This study identifies the necessity and importance of innovation in rural communities and highlights the role of rural revitalization support centers in facilitating the diffusion of community innovation. The study provides a literature review and employs the survey method to verify the arguments. There is an urgent need for rural communities to be distinct, attractive, and competitive in the wake of globalization. It is clear that they must recognize the need to facilitate innovation under growing trends toward trade liberalization, environment-oriented life styles, diversified consumer needs, and a knowledge-based society. The results provide support for the legitimacy of establishing rural revitalization support centers to help community leaders and local stakeholders develop their communities. More specifically, rural communities should employ R&D outcomes from diverse fields and capacity building by community members, leaders, and local governments to foster sustainable growth by overcoming limitations in spatial access and resources. The results suggest that rural revitalization support centers can be established as intermediary organizations that can be operated to facilitate community innovation in rural development. In addition, these centers should play key roles such as empowering communities, facilitating region-specific rural development policies, motivating R&D applications for rural development, encouraging rural development networks. Further, close attention should be paid to facilitate mutual learning by expanding networks and interactions between these centers.