• 제목/요약/키워드: mobile business

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베트남 모바일결재시스템 수용의도에 영향을 미치는 요인에 관한 실증연구 (An Empirical Study on Factors Affecting Customer Intention to Use Mobile Payment System in Vietnam)

  • 응엔프엉이;이성택;강위만;김정석;김광용
    • 한국IT서비스학회지
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    • 제14권4호
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    • pp.171-184
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    • 2015
  • Nowadays, mobile commerce is having an increasingly profound impact on our daily lives, and offer interesting and advantageous new services. Mobile payment is an emerging and important application of mobile commerce in smart work, enabling users to use their mobile devices (especially mobile phones) for paying goods and services wherever they go. The appearance of m-payment is expected to provide us a convenient and bright future to enjoy. That is the common trend on over the world, but in Vietnam, although the number of smart phone users has been increasing rapidly, the adoption of m-payment system still didn't succeed completely. The research reviewed literature regarding mobile payment services, analyzed the impact of customer characteristics and system characteristics on m-payment adoption in Vietnam. To analyze the adoption behaviors of m-payment users, m-payment research model which consists of three customer-characteristics (m-payment trust, personal innovativeness, m-payment knowledge) and four m-payment system characteristics (mobility, reachability, convenience, compatibility) were studied. The results indicate that perceived usefulness, trust, and compatibility are the important predictors to the intention to use m-payment. This study will assist m-payment services suppliers in implementing appropriate business models and service strategies to successfully attract customer to use m-payment in Vietnam, allowing managers to exert appropriate investment, time, and effort for m-payment system development in designing smart working.

이동 에이전트를 이용한 워크플로우 상호운영시스템 설계 (Design of the Workflow Interoperability System Using Mobile Agent)

  • 김선호;전수련
    • 한국전자거래학회지
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    • 제9권1호
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    • pp.197-208
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    • 2004
  • 기업의 구조가 복잡해지고 분산화 되면서 기업간 또는 부서간의 프로세스 자동화를 위해서 워크플로우 시스템간의 호환성 이 중요한 이슈로 떠오르고 있다. 이러한 워크플로우 시스템간의 상호 운영성을 위하여 이 논문에서는 이동 에이전트 기반의 데이터 교환 시나리오를 제안한다. 이 시나리오는 UML을 이용하여 정의되는 순차 다이어그램과 방법을 포함하고 있다. 여기서 이동 에이전트는 OMG에서 제시하는 이동 에이전트 표준인 MASIF를 기반으로 설계되었다. 그리고, 이동 에이전트를 생성하고 이동시키는 프로토타입을 개발하여 이동 에이전트가 워크플로우간에 상호호환이 가능함을 보여주었다.

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M-Commerce 보안 플랫폼상의 무선 전자지불시스템 설계 및 구현 (Design and implementation of Mobile Electronic Payment Gateway System based on M-Commerce Security Platform)

  • 김성한;이강찬;민재홍
    • 한국전자거래학회지
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    • 제7권1호
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    • pp.35-50
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    • 2002
  • Recently, payment method is one of the most hot issues for transaction of contents in mobile and internet markets. Many kinds of mobile contents services are rapidly growing with the combination of internet application services. Payment method algorithms are demanded for the stable transaction between producer and consumer. Security protocol algorithms are widely adapted for mobile Platform terminals. In this Paper, we described security mechanism for the current wireless internet services and compared with the performance result. There are security protocols that based on java machine platform or WAP protocols. The system is based on J2ME technology for the java mobile platform. Based on this technology, a security system is proposed for the service of mobile commerce electronic payment. The system is designed for the stability of transaction so that it enables to apply into many kinds of internet payment system.

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연관성 규칙을 이용한 모바일 앱 간 관계 분석에 관한 연구 - 모바일 게임 앱을 중심으로 (A Study of the Relationship Analysis between Mobile Application by Using An Association Rules)

  • 신용재;임명성
    • 한국융합학회논문지
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    • 제3권2호
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    • pp.19-26
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    • 2012
  • 스마트폰의 등장과 모바일 앱 시장의 성장에 따라 게임 산업이 모바일을 중심으로 재편되고 있다. 따라서 본 연구는 모바일 앱 사용 특성과 더불어 모바일 게임 앱 간의 관계를 연관성 규칙으로 알아봄으로써, 모바일 앱으로써 게임의 특성을 찾아내고 이를 기반으로 모바일 게임 앱의 촉진과 모바일 게임 앱에서 광고효과를 얻을 수 있는 모바일 앱은 무엇인지 알아보고자 한다.

A Study on the Sustained Use of Mobile Payment Services: Comparison of Alipay and WeChatpay in China

  • Yu, Giseob;Qiqi, Qiqi;Cho, Namjae
    • Journal of Information Technology Applications and Management
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    • 제26권5호
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    • pp.1-12
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    • 2019
  • This study conducted an empirical study on factors affecting the continuous use of mobile payment for users. Based on Technology Acceptance Model (TAM) and Extended Expectation-Confirmation Model of lS Continuance (ECM-ISC), we set up the model and hypothesis by adding habit and utilization range as independent variables. We received 426 valid questionnaires from users who have used continuously mobile payments such as Alipay and Wechatpay in China. The collected data was analyzed by SPSS for validity, reliability, factor analysis, T-test and regression analysis. The result shows that perceived usefulness, perceived risk, habits and utilization range have positive effects on users who use AliPay. Users who use Wechatpay have been affected by perceived usefulness, perceived use of ease, habit and application scope. However, the social influence does not affect both.

모바일 앱과 GPS를 이용한 특화된 근무관리시스템(WMS) 설계 및 구현에 대한 연구 (Design and Implementation of the Specialized Business-Work Management System(WMS) Using Mobile App and GPS)

  • 구민정;윤경배;고창배
    • 디지털융복합연구
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    • 제11권8호
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    • pp.359-365
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    • 2013
  • 기업의 비즈니스가 고객 중심의 현장으로 이동되고 근무의 장소가 특정한 시기와 장소가 아닌 언제, 어디서나 이루어지는 근무환경으로 바뀌면서 모바일 앱을 이용한 근무관리시스템 설계 및 구현에 대한 연구가 활발하게 이루어지고 있다. 따라서 본 연구에서는 GPS를 이용한 모바일 앱 근무관리시스템을 사외의 장소(출장지, 연수기관, 외부회의 등)에서 스마트폰으로 GPS의 위치정보(WiFi, 3G, LTE, 4G 활용)를 입력 받아 바로 ERP시스템으로 전송한 후 회사의 정보가 DB에 삽입되는 방식으로 전자결재시스템과 연계하여 신속하게 결재가 이루어지도록 모바일 앱의 설계 및 구현을 하고자 한다. 또한, 설계 및 구현된 시스템을 기업에 실제 적용하여 이용한 사용자를 대상으로 설문을 통해 생산성 및 기대 효과를 측정하고자 한다.

사용자의 개인적 특성과 사용 경험이 이동통신 활성화에 미치는 영향 (Effect of Mobile Users' Characteristics and Experiences Have on the Utilization of Mobile Communication)

  • 이재홍;안중호;성기문;정우영
    • 한국전자거래학회지
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    • 제15권2호
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    • pp.37-53
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    • 2010
  • 국내 이동통신 시장이 폭발적으로 성장함에 따라 이동통신 서비스 분야는 많은 연구자들과 경영자들의 관심대상으로 주목받고 있다. 본 연구는 국내 이동통신 산업의 새로운 동향들을 중심으로 이동통신 사용자의 특성과 경험이 이동통신 활성화에 미치는 영향을 분석하였다. 이동통신 이용 활성화에 영향을 미치는 요인들을 확인하기 위해 이동전화요금의 지불금액을 종속변수로 정하고, 이에 영향을 미치는 이동통신 사용자의 특성과 서비스 이용경험에 관련한 요인들을 추출하였다. 연구결과 이동통신 사용자의 서비스 이용경험은 이동전화 사용에 영향을 미치는 것으로 나타났다. 즉, 웹 사용시간, 이메일 사용시간이 많을수록 이동전화 이용요금의 지불금액이 높은 것으로 나타났다. 소득, 연령과 같은 사용자의 개인적 특성도 이동전화 사용에 영향을 미친다. 연령이 낮을수록, 또한 소득이 높을수록 이동전화를 더 많이 이용하여 이동전화 요금 지불금액이 높은 것으로 나타났다. 무료콘텐츠의 이용횟수는 이동전화 사용요금에는 직접적인 영향을 미치지 않지만, 유료콘텐츠의 이용횟수에는 영향을 주는 것으로 나타났다.

The Effects of Using O2O Fashion Mobile Commerce on Consumers' Attitudes and Intentions -Focused on the characteristics of consumers and O2O mobile commerce-

  • Ko, Takhwan;Yeom, Sunyoung;Lee, MiYoung
    • 패션비즈니스
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    • 제21권3호
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    • pp.67-79
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    • 2017
  • This study investigated consumers' enjoyment, perceived risks, expected values, and innovativeness factors and the effects of the convenience and personalization of "online to offline" (O2O) fashion mobile commerce on its perceived usefulness, perceived ease of use, and consumers' attitudes and intention to use O2O mobile commerce. A research model was developed using the Technology Acceptance Model (TAM). A mobile survey was conducted through smartphone messengers and SNSs targeting male and female college students in their 20s who are living in the Seoul Metropolitan Area. A total of 192 questionnaire responses were used in the analysis. "Among the consumer characteristics, only enjoyment and expected values were found to make consumers feel that the O2O fashion mobile commerce is useful and easy to use. Among the mobile commerce characteristics, only convenience was found to have significant effects on consumers' perceived usefulness and ease of use regarding O2O fashion mobile commerce. Perceived usefulness was found to have the effects on attitudes as well as intention to use toward O2O mobile commerce. It was shown that positive attitudes toward O2O mobile commerce led to positive use intention toward O2O mobile commerce.

모바일 패션 쇼핑에 대한 소비자 특성의 효과 -시장 전문성, 혁신성, 구매경험을 중심으로- (The Effect of Consumer Characteristics on Mobile Fashion Shopping -Focusing on Market Mavenship, Innovativeness, Purchase Experience-)

  • 류은정;안수경
    • 패션비즈니스
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    • 제23권1호
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    • pp.89-102
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    • 2019
  • The objective of this study was to investigate the influence of consumer characteristics including market mavenship, innovativeness, and purchase experience by mobile on the mobile fashion shopping. The data for this study was collected from the nationwide consumer panels through online survey. A total of 306 subjects aged from 20 to 39 years old and had purchased fashion goods using mobile devices completed a self-administered questionnaire. A series of exploratory and confirmative factor analysis identified four dimensions of mobile fashion shopping features such as tangibility, ubiquity, security and personalization. A structural equation modeling test was employed to examine the relationship of consumer characteristics, mobile fashion shopping features, and consumer behavior. Market mavenship had a positive influence on the perceived features of mobile fashion shopping. Innovativeness negatively influenced tangibility, ubiquity, and personalization. Each construct of mobile shopping features positively affected satisfaction while security had only a direct negative impact on purchasing intention. Satisfaction had a significantly positive impact on purchase intention. Purchase experience of mobile fashion shopping partially affected the relationship between consumer characteristics and perceived features of mobile fashion shopping. These results provide a practical implication theoretical support for increasing consumer satisfaction with mobile fashion shopping in terms of consumer characteristics.

모바일 인터넷 서비스 품질 측정 및 마케팅 성과에 미치는 영향 연구 (Measuring the Service Quality of Mobile Internet and Studying the Effects on Marketing Performance)

  • 박윤서;이승인;김삼권;양유
    • 품질경영학회지
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    • 제35권2호
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    • pp.63-83
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    • 2007
  • As the mobile internet service market is rapidly growing, measuring and managing the service quality become a more critical issue to the service providers. Thus the purpose of this study is to compare SERVQUAL, SERVPERF, and non-difference score measures and to determine which one is superior to measure the service quality of the mobile internet service. This study also aims to analyze the structural relationship between the service quality, customer satisfaction and behavioral intentions (repurchase intention and word-of-mouth). For the purpose, survey data were gathered from the respondents who have used the mobile internet services and an empirical test was conducted. As the first research result, it was revealed that the non-difference score measure showed a much better model than other service measuring models (SERVQUAL, SERVPERF). And the second result was that two service quality factors (tangibles and empathy) among the mobile internet service quality factors significantly influenced the customer satisfaction and also the customer satisfaction had a significant effect on the repurchase and word-of-mouth.