• 한국조리학회지
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• 제15권2호
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• pp.108-120
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• 2009

본 연구는 청소년들의 패스트푸드 메뉴의 선택 속성 및 만족도를 알아보기 위한 연구로, 경남 창원시의 고등학교에 재학 중인 학생들을 대상으로 실시하였다. 총 400부의 설문지 중 306부의 유효한 자료만을 분석에 사용하였으며, 데이터 코딩 과정을 거친 후 SPSS 12.0을 활용하였다. IPA 분석 결과 1사분면에 8개, 2사분면에 6개, 3사분면에 5개, 4사분면에 8개의 변수가 포함되었으며, 요인 분석 결과 총 5개의 요인(분위기, 음식, 종사원, 편안함, 보상)으로 나타났다. 이들 요인 중 '음식' 요인만이 패스트푸드 만족도에 유의적인 영향을 미치는 것으로 나타났다.

• 한국조리학회지
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• 제23권4호
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• pp.66-73
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• 2017

This study was performed to verify the relationships among selection attribute, restaurant trust, experiential value, and recommendation focusing on sport center consumers. The data were collected from visitors who registered more than three months in the sport center in South Korea. Total 500 survey was distributed and 330 participants were used for further statistical analysis. SPSS 23.0 and AMOS 21.0 for Windows were used for statistical analysis. Five factors of selection attribute (menu, interior, exterior, staff, convenience) were extracted, and measured by using 15 questions. According to the results of this study, interior, exterior, and staff factors have positive effects on restaurant trust, and interior and menu were significant predictors of the experiential value. In addition, present study confirmed the theoretical relationship among trust, experiential value, and recommend intention as perceived by sport center visitors. Although there are many studies which demonstrated the relationships among selection attribute and other outcome variables, little research explained the relationships among the variables from sport center consumers. Therefore, this study will contribute to provide meaningful results and some practical implications for both academia and the related foodservice industry.

• The Journal of Asian Finance, Economics and Business
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• 제6권1호
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• pp.187-194
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• 2019

This study examined that what attributes of student satisfaction are more important when students use university cafeterias. Factors that are considered to be more crucial when students use a cafeteria, such as menu, taste, price, and cleanliness, were tested. Based on the research of previous studies, it assumed that the selection attributes of students' cafeteria were menu, taste, price, and cleanliness. With 301 surveyed questionnaires, the study was carried out by AMOS 23.0 and the Structural Equation Model was used for examining the hypotheses as statistical method in this study. In consequence of the hypothesis test on the main effect, the factors such as the menu, taste, price and cleanliness were found to significantly affect satisfaction. Then, the moderating role of gender, age and allowance was analyzed. However, students' university cafeteria selection attributes differed depending on their allowance only. The path coefficients from menu to satisfaction were more significant in the group with a smaller allowance, while the path coefficient from price to satisfaction was more significant in the group with a larger allowance. The study analyzed that the effect of selection attribute of students' cafeteria on the satisfaction, and influence of students' allowance, and provide meaningful implications when they choose the attributes.

• 유통과학연구
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• 제16권3호
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• pp.13-21
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• 2018

Purpose - This study examined the effect of the importance of selective attribute of HMR(Home Meal Replacement) on customers' satisfaction and repurchase intention which is rapidly increasing with the changes of demographic, social and cultural trends as well as the influence of on and offline shopping channel moderating role. Research design, data, and methodology - Based on the research of previous studies, it assumed the selection attributes of HMR products were price, convenience, menu, freshness. With 231 surveyed questionnaires, this study was conducted by AMOS 21.0 and the SEM(structural equation model) was used as statistical method for examining the hypotheses in this study. Results - The analysis showed that price, convenience, and freshness had a significant effect on satisfaction, whereas menu did not affect satisfaction and the effect of satisfaction on repurchase intention was statistically significant. However, the results were different depending on the on and offline shopping channel for customers to buy HMR products. Price, menu and freshness are affected by online shopping, meanwhile convenience is more influenced by offline. Conclusions - This study analyzed the effect of selection attribute of HMR products on the satisfaction, repurchase intention, and the influence of each shopping channel, and provided practical implications.

• 한국조리학회지
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• 제12권4호
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• pp.33-45
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• 2006

The purpose of this study is to make special study of the efficient operation of university foodservice. The concrete results through the conjoint analysis can be elicited as follows. First, through the interview in depth we draw out the efficient attribute comparing and analyzing elements of selecting menu and main reasons for selecting either student cafeterias or general cafeterias. Second, we elicit the best attribute based on the results of analysis on preference. Third, we present an improvement program for operating student cafeterias through simulation. As a result of conjoint analysis of the main reason for selecting a cafeteria and the utility of each attribute, the most important factor comes price (34.95%), the time required (33.20%), food taste (30.45%), and various menu (1.42%) in that order. What draws attention in the research is that price (34.93%) is not the only factor which influences students' choice of a cafeteria. Location (33.20%) and food taste (30.45%) are all equally important. These results show that students' expectation for cafeterias is getting various. Basically, all customers look for a nearer restaurant where its food taste is good and menu is various at a low price.

• 한국식생활문화학회지
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• 제22권2호
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• pp.210-217
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• 2007

The purpose of this study was to elicit types of food-related lifestyle of undergraduates and to examine the relationship between each ape of food-related lifestyle and an attribute of selecting a restaurant. Self-administrated questionnaires were completed by 368 students and data were analysed by frequency, factor, reliability and canonical correlation. Five factors were obtained from factor analysis of food-related lifestyle ; Factor1 'health seeking type', Factor2 'taste seeking type', Factor3 'Popularity seeking type', Factor4 'safety seeking type', Factor5 'mood seeking type'. Restaurant selection attribute were extracted into six factors, Factor1 'taste and service', Factor2 'interior‘, Factor3 'convenient for approach', Factor4 'marketing strategy', Factor5 'food quality', Factor6 ’menu and price‘ Canonical correlation analysis showed two significant functions. Canonical function1 showed that food-related lifestyles of taste seeking type and safety seeking type were indicated to have significant positive relationships with the food qualify, taste and service in the restaurant selection attributes. Canonical function2 also showed that a significant positive relationships between health seeking type and accessibility, and a significant negative relationships between health seeking type and taste & service and between health seeking type and menu & price. Finally the result of the study provide some insight into the types of marketing stratagem that can be effectively used by operator who manage restaurant.

• 한국조리학회지
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• 제16권3호
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• pp.94-113
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• 2010

문화 관광 축제에 대한 많은 선행 연구가 진행되었으나, 축제장에서 판매되고 있는 음식 메뉴에 대한 연구는 많이 진행되고 있지 않은 실정이다. 축제에서 음식의 중요성을 감안해 볼 때 관람객을 만족시키는 주요 선택 속성을 도출하는 것은 매우 중요한 일이라 할 수 있다. 이에 본 연구에서는 FGI를 통해 도출된 선택 속성을 바탕으로 컨조인트 분석방법을 이용하여 그 중요성에 대해서 분석하였다. 먼저 가격은 가장 영향력 있는 변수로 분석되었으며 주문후 음식을 받는데 걸리는 시간, 메뉴, 장소의 순서대로 분석되었다. 또한 군집분석을 통하여 두 개의 군집으로 구분한 후 각각의 군집에 대하여 분석한 결과 두 군집 중 많은 수의 응답자가 포함된 군집 1의 경우에는 가격 요인(31.62%)이 가장 우선시 여기고 있으나, 군집 2에서는 음식 제공 소요 시간(31.07%)이 가장 중요한 요인으로 분석되고 있어 약간의 차이를 나타내고 있다. 이러한 연구 결과를 토대로 축제 음식 메뉴에 대한 다양한 시사점을 제시하고 있다.

• 한국조리학회지
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• 제14권4호
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• pp.106-118
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• 2008

Even though the number of food courts increased in recent years, there were few studies about them. Considering the effects of a food court on the sales of a mall or other shopping spots, it was necessary to analyze what kind of attribute attracts customers. For this research, conjoint analysis was used to test which attribute was the most decisive factor, and the results of this study were as follows. First, price was the first factor that customers attached great importance to. Next were time required from order to eat and menu diversity. Second, cluster analysis used by the individual value of utilities derived through the conjoint analysis showed two clusters. Third, the most preferred food court form gained 35.4% potential market share from the simulation. The information gained from this analysis provided an important starting point for marketing and determined what kind of attribution was considered in being part of the malls or buildings. Also, it could be made full use of creating and executing the most effective marketing strategies.

• 한국식생활문화학회지
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• 제32권4호
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• pp.287-294
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• 2017

This study analyzed the comparative importance of the selection of a restaurant for solo diners, and suggests a solution for the ideal type of the restaurant that are appealing to solo diners using conjoint analysis techniques. A total of 280 questionnaires were distributed to consumers who had experience dining alone from June $7^{th}$, 2017 to June $14^{th}$, 2017, and 261 were completed (93.21%). As a result, the importance of the attributes of the restaurant was found to be the menu for solo diners (36.92%), price (30.29%), seating for solo diners (20.87%), and serving time of food (11.91%). The ideal combination of selection attributes was found to be having a menu for a solo diner, having a seat for a solo diner, meal service time of less than 10 minutes, and a low price of 2,500won. These results will form a database that contributes to the development of differentiated products and is building marketing strategies that can satisfy the needs of solo diners.

• 한국식품영양과학회지
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• 제38권5호
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• pp.636-643
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• 2009

본 연구는 제주를 방문한 관광객들의 제주향토음식의 선택속성 요인이 제주 관광객의 고객행동에 어떠한 영향을 미치는가를 알아보기 위한 연구로 통계패키지 SPSS+/WIN 12.0을 이용하여 제주향토음식선택속성의 요인들이 고객만족, 재방문, 구전 의도에 미치는 영향을 파악하기 위해 다중회귀분석을 실시하였다. 연구결과 제주향토음식선택속성요인이 고객행동에 미치는 영향을 살펴본 결과 유의수준(p<0.05)에서 통계적으로 유의한 영향력을 가진 요인은 만족도에는 본질적 요인이 회귀계수가 0.476, t값이 5.198로 영향력을 나타내는 것으로 나타났으며, 다음으로는 부수적 요인이 회귀계수 0.232, t값이 2.808, 감각적(오감) 요인이 회귀계수 0.165, t값이 2.013의 순으로 나타났다. 재방문에는 본질적 요인이 회귀계수가 0.413, t값이 3.540으로 영향력을 나타내는 것으로 나타났으며, 다음으로는 메뉴 구성적 요인이 회귀계수 0.228, t값이 3.118, 부수적 요인이 회귀계수 0.218, t값이 2.643의 순으로 나타났다. 긍정적인 구전에는 부수적 요인이 회귀계수가 0.273, t값이 2.555로 영향력을 나타내는 것으로 나타났으며, 다음으로는 감각(오감)적 요인이 회귀계수 0.264, t값이 2.238, 본질적 요인이 회귀계수 0.237, t값이 2.230, 메뉴.구성적 요인이 회귀계수 0.161, t값이 2.167의 순으로 나타났다. 따라서 본 연구는 제주를 방문한 관광객의 제주향토음식에 대한 고객행동(고객만족, 재방문, 긍정적인 구전)에 미치는 영향은 향토 문화성은 고객의 행동에 모두 영향을 미치지 못하는 것으로 나타났는데 이는 직업이 학생이며 연령대가 $20{\sim}29$세가 주를 이루고 있는 인구통계적 특성에서 오는 것으로 사료되며, 본질적 요인과 부수적 요인은 고객행동인 고객만족, 재방문, 긍정적인 구전에 모두 영향을 미치는 것으로 나타났다. 특히 음식선택에 대한 본질적 요인은 고객행동에 전반적으로 영향을 크게 미치는 것으로 나타났다.