• The Transactions of the Korea Information Processing Society
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• v.2 no.6
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• pp.918-926
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• 1995

In this paper, we study on the systems management for managing ATM network which is especially related to the management of Quality of Service(QoS). QoS management is considered as monitoring function. Therefore, we establish the management model of control and information aspects to manage ATM layer which has resource control, Operation and Maintenance (OAM) functions for performance management and monitoring functions. In particular, we focus on the effective processing of reported performance information caused by the indication of QoS degradation being represented as "QoSAlarm". In order to perform these management activities, the manager can process problem reports of QoS degradation in the proposed manner which uses the priority concepts based on QoS classes. In this circumstance, it is possible to take recovery actions in a predetermined and limited time for managed objects with fault and performance problems.

• Journal of the Korea institute for structural maintenance and inspection
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• v.24 no.1
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• pp.133-141
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• 2020

Korea Infrastructure Safety and Technology Corporation (KISTEC) specifies that the safety inspection and precise safety diagnosis of concrete structures shall be conducted in accordance with the 'Special Law on Safety Management of Infrastructure'. The detailed safety inspection and precise safety diagnosis guidelines presented by KISTEC, however, gives only the grade of members and structures, and thus it is impossible to quantify remaining service life (RSL) of the structures and to quantitatively reflect the effect of differential settlements on the RSL. Therefore, this study aims to develop a RSL evaluation model considering the differential settlements. To this end, a simple equation was proposed based on the correlations between differential settlements and angular distortion, by which the angular distortion of structures was then reflected in nominal strengths of structural members. In addition, the effects of the differential settlements on the RSL of structures were analyzed in detail by using the safety diagnosis results of actual concrete structure.

• Journal of the Korea Safety Management & Science
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• v.17 no.1
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• pp.337-348
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• 2015

This research introduces the Financial Effect Measurement (FEM) models which measures both the improvement and the innovation performance of Quality Control Circle (QCC) and activities of Six Sigma. Concepts and principle of Comprehensive Income Statement (CIS), Balanced Scorecard (BSC), Time-Driven Activity Based-Costing (TDABC) and Total Productive Maintenance (TPM) are applied in order to develop the 4 FEM models presented in this paper. First of all, FEM using CIS depicts the improvement effects of production capacity and yield using relationships between demand and supply, and line balancing efficiency between bottleneck process and non-bottleneck processes. Secondly, cause-and-effect relation of Key Performance Indicator (KPI) is used to present Critical Success Factor (CSF) effects for QC Story 15 steps of QCC and DMAIC (Define, Measure, Analyze, Improve, and Control) of Six Sigma. The next is FEM model for service management innovation activities that uses TDABC to calculate the time-driven effect for improving the indirect activities according to the cost object. Lastly, FEM model for TPM activities presents the interpretation of improvement effect model of TPM Capital Expenditure (CAPEX) and Operating Expenditure (OPEX) maintenance using profit, cash and Economic Added Value (EVA) as metrics of enterprise values. To better understand and further investigate FEMs, recent cases on National Quality Circle Contest are used to evaluate new financial effect measurement developed in this paper.

• Journal of Information Technology Applications and Management
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• v.20 no.4
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• pp.127-149
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• 2013

Competitiveness of service industry in Korea is relatively lower than OECD countries'. Korean government, therefore, has been trying to improve the competitiveness of service industry by accelerating information technology (IT) adoption. Even though most of factors of IT can be contributed to improve the financial performance, it may be affected differently among various industry types and life cycles of companies. Therefore, it is one of very important research issues to analyze the influential effect of IT considering industry types and organizational life cycles in service industries. The purpose of this study is to find out critical success factors of IT which influence financial performance considering different types and life cycles of service industries. We developed the model and identified key success factors of IT adoption as IT system quality, Information quality, IT maintenance, CEO support, IT education of organization, and IT competence of user. Additional analysis of moderating effect by organizational life-cycle and types of service industry are conducted. For data sampling 856 companies are participated and total 2,000 questionnaires are collected. Structural equation modeling method is conducted for statistical analysis. The results show that the model is valid and most of success factors of it are very useful for improving financial performance of service industries except organizational IT education. Moderating effect of industry types and organizational life cycles is valid but partially accepted. The results might be able to provide useful directions and guide lines of IT acceleration in service industries.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.2
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• pp.115-121
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• 2019

The purpose of this study is to establish the training standards for HF of aviation maintenance reflecting the growing relevance of aviation maintenance technicians' ability to perform their work for the safety and efficiency of airline operation. For this purpose, previous studies on the concept of human factors were examined, and the HF training standards of the advanced international aviation bureaus such as the International Civil Aviation Organization(ICAO), Federal Aviation Administration(FAA) and European Aviation Safety Agency(EASA) were compared with the operational technical standards of Korea Aviation Safety Law. In addition, the actual status of human factors education and training were examined for Korea's two full service carriers (FSC) and four of the low cost carriers (LCC). The study results revealed that Korea's human factors education and training standards were weak compared with international standards, and that most airlines were not able to systematically implement human factors education and training. These results complement the existing problem of training standards for aviation maintenance human factors in Korea and support the development of a standard model of the training course for aviation maintenance human factors which meets international standards.

• Korean Journal of Occupational Health Nursing
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• v.11 no.2
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• pp.108-120
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• 2002

This study analyzed the managerial efficiency of 11 organizations, the branch centers of a occupational health service organization in Korea, using the Data Envelopment Analysis (DEA) method. The DEA is a good method for evaluating health services since it can handle multiple inputs and outputs simultaneously, and also identify the sources and amount of inefficiency. The author approached this study using two efficient models: the monetary value model and the real value model. The DEA method based on the monetary value model included cost factors, while the real value model excluded cost factors. The input variables used were manpower of physicians, medical technicians, nurses, industrial hygienists and administrators; labor, maintenance, and material expenses. The output variables used were the number of medical examinations, workplace evaluations, group health management services and income from each service. The major results were as follows: First, in the monetary value model, 6 out of 11 organizations (54.6%) showed an efficiency score of 1.0, which means that they have been operating in very efficient ways. However, 5 organizations (46.4%) showed themselves to be relatively inefficient. Second, in the real value model, 7 out of 11 organizations (63.4%) showed an efficiency score of 1.0, which means they have been operating efficiently, while 4 organizations (46.4%) showed themselves to be relatively inefficient. Third, the reliability of DEA method were analyzed by comparing the results of the monetary value model and real value model. The results of 8 out of 11 organizations were same in terms of being efficient or not. Thus, the DEA could be a valid application method for occupational health service organizations. Fourth, the organizations that displayed common inefficiency in both the monetary value model and in the real value model 3, 9, and 10, were also considered to be managed inefficiency from expertise opinion. In summary, this study evaluated the efficiency of occupational health service organizations applying the DEA method with different variables, and found that the results of analysis could be valid in terms of both modeling and expert sense. In the future, the DEA method will be used as a useful tool to identify and evaluate the efficiency of occupational health service organizations through more applications and refinements.

• Journal of the Society of Disaster Information
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• v.16 no.2
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• pp.276-290
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• 2020

Purpose: The construction history of domestic port facilities has been more than 100 years, and until recently, modern facilities have been continuously built and expanded. However, it is not easy to keep the required performance conditions at the time of initial construction due to changes in the marine environment and increase in volume. In particular, in the case of harbor structures that have a long service life, safety performance and function management are becoming very important due to the increase in the size of ships, the increasing frequency of use, and the increase in the scale of natural disasters. Method: Therefore, this study investigates the state change by structural type of port facilities and analyzes the rehabilitation activities and the history that contribute to the performance improvement and life extension activities. Result: Through this, we distinguished between performance improvement cost (CAPEX) and repair maintenance activity (OPEX) that can be used to establish port facility maintenance strategy, and suggested cost model that can be used to establish maintenance strategy. Conclusion: These studies are expected to contribute greatly to mid- to long-term investment decisions.

• Journal of the Korea institute for structural maintenance and inspection
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• v.14 no.2
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• pp.89-96
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• 2010

This study presented the analytical evaluation model effective in the concrete structure repaired with a patching material. The model considered the effect of the repair material on carbon dioxide penetration into the repaired concrete as evaluating the remaining service life of the CO2-deteriorated concrete structure after repair. The diffusion profiles of carbon dioxide as well as the carbonated concrete were effectively able to be modelled with analytical method based on Fick's 1st diffusion law. The evaluation of the model equation showed the good result and rational process quantitatively and numerically to evaluate the remaining service life of the repaired concrete structure after repair.

• Journal of the Korea institute for structural maintenance and inspection
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• v.14 no.5
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• pp.119-127
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• 2010

This paper provides a new approach for durability prediction of reinforced concrete structures exposed to carbonation. In this method, the prediction can be updated successively by a Bayes' theorem when additional data are available. The stochastic properties of model parameters are explicitly taken into account in the model. To simplify the procedure of the model, the probability of the durability limit is determined based on the samples obtained from the Latin Hypercube Sampling(LHS) technique. The new method may be very useful in design of important concrete structures and help to predict the remaining service life of existing concrete structures which have been monitored. For using the new method, in which the prior distribution is developed to represent the uncertainties of the carbonation velocity using data of concrete structures(3700 specimens) in Korea and the likelihood function is used to monitor in-situ data. The posterior distribution is obtained by combining a prior distribution and a likelihood function. Efficiency of the LHS technique for simulation was confirmed through a comparison between the LHS and the Monte Calro Simulation(MCS) technique.

• Journal of Fashion Business
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• v.11 no.2
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• pp.1-13
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• 2007

The purpose of this study is to confirm Customer Voluntary Performance as a new strategy that contributes to Service Quality and maintains customer Relationship, and to understand how Service Quality and Relationship Benefits on Customer Voluntary Performance. To pursue the above purposes, the experimental model showing the working process was designed like this: Service quality - Relationship Benefits - Customer Satisfaction - Relationship Quality - Customer Voluntary Performance. To accomplish the experimental study, questionnaire method was chosen and targeted women living seoul. 721 questionnaires were used in last analysis. SPSS 8.0 was used in analysis of data. The results show that (1)Customer satisfaction was affected by Service Quality and Relationship Benefits affirmatively; (2)Relationship Quality was affected by Customer Satisfaction, Service Quality, Relationship Benefit; (3)Customer Voluntary Performance was affected by Relationship Quality and Customer Satisfaction; (4)Service Quality and Relationship Benefits influenced on Customer Voluntary Performance. This study has a important meaning that it provides marketing strategy on satisfied relationship maintenance and customer satisfaction creation.