• Journal of the Korean Applied Science and Technology
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• v.35 no.4
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• pp.1120-1133
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• 2018

The purpose of this study is to validate the failure attribution factors affecting emotional changes after a failed service by local restaurant users, and the relapse effects of the perceived failure of a customer's brand relationship. In this study, the implications of this study can be divided into the null theory and the homogenous theory, in which the study of the relationship between individual belief that influences the null theory and the post-gender emotional response is minimal. The independence of the crash response (angerous VS compassion) has been equally validated as building a belief-gathering-emotion three-step model. First, emotional BRQ (intimate and love) has a reduction effect on controllable geeks, and behavioral BRQ (relative existence) has an extended effect on controllable geeks. From a management perspective, restaurant managers should be less aware of the repeatability of a customer's service failure and call for customer sympathy. Integratedly, restaurant managers must control the customer's perception of service failure and restore the impact of the customer's BRQ on emotional reactions. A variety of service recovery measures should be established and the cerumen should be controlled. In addition, since BRQs have different effects on anger and sympathy (extended VS), different service failure recovery plans should be presented depending on the characteristics of the customer BRQ. For example, measures such as monetary compensation or fair dealing, emotional distribution to close and loving customers, and persuasion of reciprocal benefits to interdependent customers should be developed according to circumstances. This study explored the effectiveness of the geeks after a service failure and has limitations that do not take into account the various regulatory factors in the BRQ-return-Empression process. Thus, in further studies, the effects of adjusting service failure strength should be considered and a more complete model should be built.

• The Journal of the Convergence on Culture Technology
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• v.1 no.1
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• pp.79-85
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• 2015

According to the growing use of the personal GPS in the mobile device recently, the LBS (Local bases service), which processes and refines the GPS information, such as a position-tracking service, a public safety service, a local based information service, has increased steadily. Due to the refraction or reflection of GPS, however, it is impossible to use GPS around or in buildings. Therefore, it is necessary to correct the errors of GPS. We propose the method which corrects the errors of GPS and creates the refined trajectory using intersection region indexing. After analyzing the trajectory, receiving trajectories from many people and identifying the similarity between of trajectories, we will recommend the favorite route and useful information such as restaurant, convenience store, bus station and emergency call service.

• Journal of Korean Society of Rural Planning
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• v.15 no.1
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• pp.89-99
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• 2009

I wish to establish Kwang-shi Han-woo agriculture theme park furtherance plan that take advantage of unique area resource of homebred cattle meat sale restaurant of the Chungchong-namdo Yesan County Kwang-Shi Ran-woo village. Improve regional income that develops Kwang-shi Ran-woo area that is made up a rest and experience space that escapes in sightseeing of Ran-woo meat putting first that is food, and contribute in economy activation by promotes City-Farm exchange, and is behind present, and is expected that contributes in farm village area activation that is stagnated Ran-woo specialization area of whole country scale. Kwang-shi Han-woo agriculture-farm village theme park plan is thought that active participation of thorough environmental protection and local resident is necessary condition as plan that take advantage of peculiar latency resource of area. In plan process, reflected various opinion of local resident representatives to space but there is a little insufficient page, and sees that also thorough environment analysis should be preceded. Hereafter, see that correction' repletion need a little through thorough grasping of latency resource that put together thorough natural environment investigation. in Yesan County with analysis at final design step. But, see that plan of theme park that take advantage of characteristic resource in farm village, especially situation of Ran-woo farmhouses that is suffering now difficulty as plan that do appropriateness of city in area activation and economical income guarantee side of farmhouse inhabitants.

• Journal of Korea Society of Digital Industry and Information Management
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• v.20 no.1
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• pp.17-29
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• 2024

The Gyeongin Ara Waterway is a regional development project designed to transport cargo by sea and to utilize the surrounding waterfront area to enjoy tourism and leisure. It is being used as a space for demonstration projects for urban air transportation (UAM), which has recently been attracting attention, and various efforts are being made at the local level to strengthen cultural and tourism functions and revitalize local food. This study examined the perception and trends of tourism consumers on the Gyeongin Ara Waterway before and after the outbreak of COVID-19. The research method utilized semantic network analysis based on social network analysis. As a result of the study, first, before the outbreak of COVID-19, key words such as bicycle, Han River, riding, Gimpo, Seoul, hotel, cruise ship, Korea Water Resources Corporation, emotion, West Sea, weekend, and travel showed a high frequency of appearance. After the outbreak of COVID-19, keywords such as cafe, discovery, women, Gimpo, restaurant, bakery, observatory, La Mer, and cruise ship showed a high frequency of appearance. Second, the results of the degree centrality analysis showed that before the outbreak of COVID-19, there was increased interest in accommodations for tourism, such as Marina Bay and hotels. After the outbreak of COVID-19, interest in food such as specific bakeries and cafes such as La Mer was found to be high. Third, due to the CONCOR analysis, five keyword clusters were formed before the outbreak of COVID-19, and the number of keyword clusters increased to eight after the outbreak of COVID-19.

• Korean Institute of Interior Design Journal
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• v.23 no.2
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• pp.147-155
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• 2014

The purpose of this study was to investigate expression characteristics of korean traditionality in restaurants & Ccfes which adapted thatched roof & shingle-roofed house. As a method of this study, a case study was made to investigate for exterior and interior elements(roof type, facade, floor, wall, ceiling, door & window) of 12 restaurants & cafes in Seoul and Kyunggi Province from June 10, 2013 to December 1, 2013. The results of this study were as follows: First, traditional transformation was mostly used among the traditional expression methods. But, there was not many traditional reinterpretation method. Second, looking at each component, traditional reproduction method mostly used for roof, column and ceiling to emphasize facade. Traditional transformation method can be divided into 3 ways in detail. The first method is mixing materials of modern and traditional, and the second one is transforming traditional material and combining this with modern one. The third is removing traditional material completely and transforming totally into modern materials. Third, traditional high quality noble houses are found in luxurious Korean restaurants and luxurious cafes while common houses are found in local food restaurant and cafes. It is because traditional common houses are still considered as low quality of design and it may prevent common houses from becoming high quality of design.

• Korean Institute of Interior Design Journal
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• v.20 no.6
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• pp.254-261
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• 2011

The purpose of this study was to investigate the characteristic as to how the Indonesian traditional space is expressed in a contemporary space. As for the study method, We visited 12 Indonesian restaurants in Jakarta from Oct. 16 to Oct. 20, 2010 for a case study. The study result is presented as follows: First, as a factor of facade components, the roof part revealed its identity as a Joglo structure. Walls, windows and doors reflected Indonesian tradition, or were transformed in passive or aggressive ways. Second, as a factor of interior space components, ceilings were predominantly designed by reflecting a structural exposure ceiling or Tumpang Sari as it was or by passively transforming them; Interior walls, windows and doors were transformed in aggressive ways. Third, regarding the factors of interior decoration components, traditional furniture was not used, but instead, furniture with contemporary form and local materials were dominently used, and traditional accessaries were used as they were. Therefore, in the case of designing spatial componentss in Indonesian restaurants located in Jakarta, roofs and ceilings, floors, furniture, and accessaries reflected Indonesian tradition, or were passively transformed, whereas walls, windows, doors, and some ceilings aggressively reflected modernized tradition so that they were formed in harmony with traditional and contemporary styles.

• Journal of the East Asian Society of Dietary Life
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• v.18 no.2
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• pp.165-171
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• 2008

The purpose of this study was to measure tourists' preference for alternative restaurants with different combinations of attribute levels: grown area logo, origin description, traditional food, fusion food, national food, and price. A total of 210 questionnaires were completed. A conjoint experimental method was used to develop hypothetical restaurants, and an ordinal probit model was used to measure the effects of the attribute levels on tourists' preference. The ordinal probit model analysis results for the data indicated an excellent model fit. The effects of the attribute levels on tourists' preferences were statistically significant. As expected, estimates of the marginal willingness to pay were statistically significant Moreover, the tourists were more willing to pay for grown area logo as compared to the other attribute levels. The tourists also considered the grown area logo as a very important attribute. Withe regard to developing and testing conjoint models in the design of choice experiments involving multifactor alternatives, this study may approach a deeper understanding of the conjoint experiment. Greater understanding of the conjoint experiment can improve the managerial diagnoses of the problems as well as the opportunities for different marketing strategies including local branding programs and menu development and marketing communications.

• Korean journal of food and cookery science
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• v.23 no.3 s.99
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• pp.401-408
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• 2007

The purpose of this study was to identify the impacts of brand and organizational identification on job satisfaction among kitchen and F & B employees of deluxe hotels. Questionnaires were distributed to 460 employees in the food and beverage departments of 11 deluxe hotels in Seoul. A total of 398 questionnaires were used for analysis (86.5%). Statistical analyses were completed using SPSS Win (12.0) to perform descriptive analysis, reliability analysis, t-tests and ANOVA. The results of the study showed that brand identification was higher with F & B employees than kitchen employees (p<0.01), and was also higher for employees of international brand hotels than local brand hotels (p<0.05). Further analyses revealed that brand identification affected organizational identification, and both types of identification, especially brand identification, had strong impacts on job satisfaction. In conclusion, employee brand identification should be recognized as one of the most important factors of human resource management in the foodservice industry.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.3
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• pp.675-682
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• 2021

The study analyzes the demand for residential space in the Untact Era. Residential space comprises six categories: the most necessary dedicated space (DS), most preferred south-facing space (SFS), largest space (LS), most necessary shared space (SS), most necessary infra-space (IS), and others. Results indicated the following: 1) All respondents had the highest preference for relaxing spaces except DS. 2) Differences were found between DS, SFS, and LS by age and SS; IS by residential area; and DS, SS, and IS by household size. 3) People aged 60+ preferred a living room while people aged 40-59 preferred a larger kitchen. Seoul citizens preferred gardens or parks in the complex or neighboring forests whereas local citizens preferred shared offices and medical centers. Households of three or more persons preferred a park/forest and two-person households preferred a honbap restaurant. The implications for housing policy are as follows. 1) Nature-friendly spaces are needed to alleviate a sense of isolation. 2) Changing demand for residential space should be reflected in housing policies. 3) The government's housing supply policy with the same residential space and structure must be changed to provide various residential spaces according to age, residential area, and household size.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.01a
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• pp.295-296
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• 2021

'서포트업' 앱은 음식점을 경영하는 소상공인들과 식자재 공급업체 사이를 연결해주고 관리하는 서비스를 제공하는 모바일 앱으로서, 소상공인들이 손쉽게 창업 및 경영을 할 수 있도록 지원함으로써 지역 경제 활성화에 기여하기 위한 목적으로 구현되었다. 모바일 앱의 특성상 터치 몇 번으로 간편하게 거래처와 연결될 수 있다는 점에 포커스를 맞추어 음식점 경영자들에게 편리성과 유용성을 제공한다. 특히 처음 창업하는 경영자들이 평이 좋고 지리적으로 가까운 식자재 공급업체를 쉽게 찾을 수 있게 해주며 공급업체에 연결하여 식자재 확보 과정도 쉽게 이해할 수 있도록 서비스를 지원한다. 앱을 이용하는 음식점 경영자들은 자신이 원하는 조건과 환경에 맞추어 식자재 품목별로 공급업체들에 대한 정보를 비교해보고 거래처를 정하여 거래를 할 수 있으며, 이용한 거래처에 대한 평을 남김으로써 다른 이용자들에게 거래처에 대한 정보를 제공할 수도 있다.