• 제목/요약/키워드: living service

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도시 수자원 리빙랩 적용사례 분석: 김해시 삼방워터 리빙랩을 중심으로 (Analysis of Application Cases of Living Lab for Urban Water Resources: Focusing on Sam-bang Water Living Lab)

  • 이남정;이정훈;금아로
    • 한국IT서비스학회지
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    • 제20권6호
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    • pp.141-150
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    • 2021
  • With the recent spread of the concept of Smart Cities which is to solve urban problems with ICT technology, Living Lab, which identifies the demands of citizens who dwell in the city and verifies the acceptability of the services being introduced, has become an important topic. Living Lab is an open innovation platform introduced in consideration of the user's perspective in real life and is a new approach in that service developers use collective intelligence in the process of Co-creation with users. Living Lab is operated on topics which is close to citizens' daily lives such as energy, housing, transportation, and education. In particular, as energy and environmental-focused Living Lab emerges in accordance with the 'Korean New Deal Policy', interest and importance in the field are increasing. The paper derives the characteristics of water resource Living Lab through case analysis of several Living Lab practices. Water resource Living Lab in Daejeon and Chuncheon, which are located in Korea, and water resource Living Lab in Romania and Indonesia are covered in this paper as the reference. The paper finally analyzes the case of Sambang Water Living Lab in Gimhae, which is the city located in southern part of Korea. As a result of case analysis, the urban water resource Living Lab focuses on the raw water of urban water resource and should respond sensitively to the safety of citizens. And for the success of this urban water resource Living Lab, it is essential to ensure that citizens participating in the Living Lab clearly understand the concept of water resources, and citizens' opinions to be implemented as services.

국내 한식당의 서비스 접점 요인이 고객감정, 고객만족도 및 행동의도에 미치는 영향 - 국내 거주 외국인 고객을 중심으로 - (The Effect of the Service Encounter Element in Korean Restaurants upon Customer's Emotion Feelings, Customer Satisfaction, and Behavioral Intention - Focused on Foreigners Living in Korea -)

  • 이선령;송민경;곽다영;이경진;정효선;윤혜현
    • 한국식생활문화학회지
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    • 제26권6호
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    • pp.641-648
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    • 2011
  • The two purposes of this study were to understand service encounters in Korean restaurants by foreigners living in Korea and to examine the effect of service encounters on the customer's emotion feelings, customer satisfaction, and behavioral intention. Based on the reactions of a total of 614 foreigners obtained by empirical research, this study reviews the reliability and fitness of the research model, and verifies a total of 4 hypotheses using the Amos program. The hypothesized relationships in the model were tested simultaneously using a structural equation model (SEM). The proposed model provided an adequate fit to the data: ${\chi}^2$ 683.466 (df=216), CMIN/df 3.164, RMR 0.095, GFI 0.911, AGFI 0.886, NFI 0.933, CFI 0.953, and RMSEA 0.059. As a result of empirical analysis, the physical environment, interactions with employees, and interactions with other customers were quantified as service encounter factors in Korean restaurants. These factors were indicated to have an influence on customer's emotion feelings. Also, customer's emotion feelings had a positive influence on customer satisfaction and behavioral intent. Limitations and future research are also discussed.

서울 지역 건강·복지담당자가 인식하는 취약계층 고령자를 위한 지역사회 식사·식품지원서비스 실태 (Meal and Food Provision Services for Community-dwelling Vulnerable Older Adults Perceived by Health & Welfare Service Providers in Seoul)

  • 장소망;배정숙;이경은
    • 대한영양사협회학술지
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    • 제25권4호
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    • pp.295-309
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    • 2019
  • The purpose of this study were to identify the dietary practices of vulnerable older adults and to assess the foodservice and food provision service programs perceived by the health and welfare service providers in the community. A survey was conducted on health and welfare service providers working in outreach community centers and community health centers in Seoul. A total of 260 nurses and social workers participated in the survey and 224 responses were used for data analysis after excluding significant missing data. The respondents consisted of nurses (58.5%) and social workers (41.5%). In terms of the dietary life of the vulnerable older adults, they perceived that the food cost was burdensome to the older adults and poor dental conditions prohibited them from eating various foods. The health and welfare service providers rated highly for 'home-delivered meal and side dish services are effective for checking older adults' conditions' but rated low for availability of menu choices. In targeting vulnerable older adults for food and nutrition service programs, the home-delivered meal service was found to be suitable for older adults living alone, those over age of 80 years, those with mobility difficulties, and those with economic difficulties. The food provision service was appropriate for older adults living with their spouse or other family members. Vulnerable older adults are a heterogeneous population with diverse needs related to food and nutrition. Home-delivered meal/side dish service and food provision services will achieve their goals when they reach the correct targets with a customized service.

Relationship between Self-efficacy and Living Satisfaction and Depression according to the level of Information Service Activities of the Elderly

  • Kim, Kyung-Sook
    • 한국컴퓨터정보학회논문지
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    • 제25권6호
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    • pp.225-230
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    • 2020
  • 이 연구는 노인정보화 활동수준과 자기효능감 그리고 생활만족 및 우울 간의 구조적 관계를 실증분석하여 시사점을 제시하고자 하는 것이 본 연구의 목적이다. 이를 위해서 G광역시 및 자치구의 노인복지관에 등록하여 정보화교육에 참여하고 있는 노인 수강생들을 대상으로 설문조사를 실시하였다. 자료분석은 SPSS 22.0 통계프로그램을 활용하여 회귀분석과 계층적 회귀분석에 의한 연구가설을 검증하였다. 분석결과 노인정보화 활동수준은 자기효능감의 수준을 높여 주고, 노인정보화 활동수준과 자기효능감은 노인들의 생활만족의 수준은 높여 주었으며, 우울의 수준은 낮춰주는 것으로 나타났다. 그리고 자기효능감은 노인정보화 활동수준과 생활만족 및 우울 간의 관계에서 매개효과가 있는 것으로 나타났다. 이러한 분석결과를 기초로 하여 노인정보화 활동수준을 높여줄 수 있는 정책적 방안을 제시하였다.

중간지원조직의 리빙랩 현황과 플랫폼으로서의 발전 가능성 탐색 (Exploring Possibilities of Intermediary Living Lab as a Platform)

  • 성지은;한규영
    • 기술혁신학회지
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    • 제20권4호
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    • pp.915-938
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    • 2017
  • 본 연구는 중간지원조직 주도의 리빙랩 사례를 살펴보고 리빙랩 플랫폼으로의 발전가능성을 탐색한다. 분석 사례는 국내에서 중간지원조직 주도로 리빙랩 플랫폼을 구축한 대표 사례인 '서울혁신파크리빙랩', 성남 고령친화종합체험관의 '한국시니어리빙랩', '재난대응분야 리빙랩'을 대상으로 한다. 분석결과 세 가지 사례 모두 사용자 패널을 구축하여 리빙랩 플랫폼을 형성하고 내 외부 조직에 리빙랩 운영 서비스를 제공하기 위한 과정이 진행되었다. 또한 기술플랫폼에 4Ps 기반의 거버넌스 플랫폼이 결합된 공통적인 특징을 도출할 수 있었다. 그러나 각 사례가 내포하고 있는 의의와 성격, 추진체계는 서로 다른 양상을 보인다. 현재 국내의 리빙랩 플랫폼은 확산되어 가는 초기 단계이기 때문에 향후 리빙랩 플랫폼은 개별적으로 진행되고 있는 리빙랩 경험을 공유하여 공동학습이 진행될 필요가 있다. 이를 통해 관련 유사 사업과의 연계 및 협력 방안을 모색하고, 리빙랩 관련 제도적 기반 및 인프라 정비를 공동으로 추진할 필요가 있다.

보건기관 이용 현황 및 만족도와 관련 요인 -'2010지역사회건강조사' 자료를 이용하여- (Related Factors on Health Service Utilization and Satisfaction of Health Center Clients -Using '2010 Community Health Survey'-)

  • 김혜숙;박영희
    • 보건의료산업학회지
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    • 제7권3호
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    • pp.95-109
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    • 2013
  • The objective of this study is to assess the utilization and satisfactions about public health centers in Korea. For the analysis, the study utilize the nationwide data of 229,229 person on '2010 Community Health Survey' of Ministry of Health & Welfare. The statistical methodology used in the study is ${\chi}^2$, ANOVA, logistic regression model and multiple regression model. This study have four major findings. First, the significant affecting socio-demographic factors in utilizing public health center were gender, age, region, national basic living secured, married, income, education, job, state of health, chronic disease, unmet medical needs and utilization reason. Second, the most serviced category of health center user was vaccination both city and rural area and the next was certificate, primary care, health screening, other use, the mother and child in city area, primary care, health screening, certificate, home visiting health in rural area. Third, the significant affecting socio-demographic factors in satisfaction degree on health center service were age, region, national basic living secured, income, education, job, state of health, utilization degree and reason. Fourth, the most satisfied service of health service center was home visiting health in city area and mental health service in rural area and the next was nutritive control and the lowest satisfied service was user of certificate. The utilization and satisfaction on health center service were identified as different with residental area and user's characteristics. The politic effort are needed to support socially disadvantaged class and to narrow regional gap.

독거노인과 부부동거노인의 인지기능 저하 위험요인 비교 (Comparison risk factors of cognitive decline between aged living alone and with a spouse)

  • 박현아;송현종
    • 한국학교ㆍ지역보건교육학회지
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    • 제22권3호
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    • pp.83-96
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    • 2021
  • Background & objectives: Cognitive function decline is a main factor influencing the overall life of the elderly and places a burden of society. The aime of this study was to investigate the risk factors of cognitive function decline of elderly living alone and living with a spouse. Methods: This study used the Korean Longitudinal Study of Ageing from 2014 to 2018. 243 older adults who lived alone and 1,155 lived with a spouse with the Korean version of Mini Mental State Examination scores in normal range at the time of 2014 were included in the analysis. Logistic regression analysis was conducted to determine the difference of risk factors affecting cognitive function decline between in elderly living alone and elderly living with a spouse. Results: Cognitive function decline incidence rate of elderly living alone was 30.5% and the elderly living with a spouse showed 23.0%. According to the results of logistic regression analysis, the risk factors of cognitive function decline in the elderly living alone was age and residential area, while in the elderly living with a spouse were age, education level, social networks, and depression. Conclusions: The factors that affect the cognitive function decline of the elderly living alone and the elderly living with a spouse were different. Accordingly, other measures to prevent cognitive decline are necessary.

Living Labs based on IT utilization and development of local community

  • Cha, Hyunhee
    • International Journal of Internet, Broadcasting and Communication
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    • 제10권4호
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    • pp.31-36
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    • 2018
  • Living Lab is one of open movements regarding social innovation, which mainly utilizes scientific technology to improve local residents' life value. Even though various attempts have been made, Living Lab projects that deal with actual life-related problems of local communities are not sufficiently being made. This study aims at organizing existing Living Lab studies and to draw political issues in perspective of solving regional problems and developing local communities. Above all, policies should be proceeded in a way that fully understands and reflects local problem since communication with local residents or end-users will be increased. It is required to support certain products or solution development that fits specific local situation based on their resource and demands. In addition, local small businesses or start-up companies should be given opportunities to conduct experiment and revise new technology, product or service on the spot. It would be a useful example to utilize ICT technology and contents such as local cable TV network, for Living Lab. Living Lab can establish itself as an effective reformation process only if it remains to function for the sake of solving issues of local community and residents. Practical undertones would be able to be obtained once this exploratory study turns into empirical case study.

취약계층 독거노인의 우울에 미치는 영향변인 (Factors Affecting Depression in Elderly Vulnerable People Living Alone)

  • 김현미;최연희
    • 지역사회간호학회지
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    • 제22권4호
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    • pp.355-364
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    • 2011
  • Purpose: The purpose of this study was to investigate factors that influenced depression of the elderly vulnerable people living alone in the public home visiting health service center. Methods: The participants for this study were 491 Korean elderly men living in G city. Data were collected from February to July, 2011 using structured questionnaires. ${\chi}^2$-test, t-test, Pearson's correlation coefficient and multiple regression with the SPSS/WIN program were used to analyze the data. Results: The levels of ADL and IADL of the elderly living alone were higher, and the levels of social support and life satisfaction were lower than the normal elderly. Depression was positively related to ADL and IADL and negatively to social support and life satisfaction in the elderly living alone. In addition, age, fall experience, ADL, IADL and life satisfaction had influence on the depression. Conclusion: The elderly living alone are in a more serious health status, especially in depression than the normal elderly. It is necessary to develop depression controlling intervention programs in order to promote healthy lifestyles for the elderly vulnerable people living alone.

한국거주 중국인들의 한식당의 선택속성과 서비스 품질이 고객 만족도 및 충성도에 미치는 영향 (Effects of Korean Restaurant Selection and Service Quality on Customer Satisfaction and Loyalty of Chinese Living in Korea)

  • 이상미;이관표;유영
    • 한국콘텐츠학회논문지
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    • 제13권1호
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    • pp.447-455
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    • 2013
  • 본 연구는 한국에 거주하는 외국인중 50%이상을 차지하고 있는 중국인을 대상으로 한식당의 선택속성과 서비스 품질이 고객 만족도와 충성도에 미치는 영향을 파악하고자 한다. 연구결과와 시사점은 다음과 같다. 첫째, 선택속성에서 만족도와 충성도에 영향을 미치는 요인은 '서비스', '음식', '입지요인'으로 나타났다. 음식의 맛과 질의 기본적인 품질관리 뿐만 아니라 종사원의 친절하고 세심한 서비스, 교통의 접근성을 강화시켜야 할 것이다. 둘째, 만족도와 충성도에 강력한 영향을 미치는 서비스 품질의 요소는 공감성, 유형성, 반응성요인으로 나타났다. 따라서 고객에게 계절과 이벤트에 따른 다양한 메뉴제공, 음식모양에 대한 시각적인 변화, 즉각적인 서비스 조치가 이루어져야 할 것이다. 셋째, 고객 만족도는 충성도에 유의적인 영향을 미치는 것으로 나타났다. 일관성 있는 품질과 철저한 서비스 관리를 통하여 만족도를 강화시켜야 할 것이다.