• Journal of Korean Library and Information Science Society
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• v.39 no.4
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• pp.461-478
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• 2008

This study was investigated and analyze the library anxiety of public library users utilize LAS. The main contents of this study contained the differences of library anxiety in sex, educational background, age categories, the frequency of library visit, the completion of information literacy program and library use instruction. Library anxiety is very differed according to the various factors, especially, the library anxiety of knowledge of library, barriers with staff was high, the average LAS score is 2.61, 2.60. Regard to results of this study, conclusion are suggested the recommendations for a decrease in library anxiety of public library users.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.2
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• pp.221-244
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• 2018

The purpose of this study was to provide basic information necessary for establishing library development plan and service direction by comparing and analyzing the perception of librarian and user's public library. For this purpose, a questionnaire survey was conducted with 270 librarians and 820 public users of the Seoul Metropolitan Office of Education Public Libraries regarding the current environment of the library, the role and status of the future library, and the library policy. The results showed librarians viewed the long history and accumulated information resources as strengths, while users had the highest satisfaction with human resources. As for the role of the public library and its future status, both librarians and users perceived reading and education as more important, confirming that the two groups had common expectations for public libraries. Yet the two groups had different perceptions about the policy for enhancing future library roles. Librarians suggested the needs for the improvement of old facilities and continuing education for librarians, users indicated the collections and enlargement of reading room as more important, which suggested the library policy development considering the difference of the perceptions between the two groups.

• Journal of the Korean Society for information Management
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• v.38 no.4
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• pp.83-112
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• 2021

This study aims to examine how the specialty of librarians links between users' library experience and their resulting perception of the library in public libraries. After reviewing theoretical background studies, a questionnaire survey was conducted at six public libraries in Seoul and Gyeonggi Province. The analysis of the survey results showed that the perception of librarians' specialty had a mediation effect on the relationship between cultural, educational activity and library perception. However, information activity was not linked by the perception of librarians' specialty and only directly influenced on the library perception. Accordingly, the result raised a question of a discrepancy between the areas where the users gain the value of the library and where the librarians' specialty is perceived and some implications were suggested. This research is meaningful in integrating the users' library experience, librarians' specialty, and the library performance by external point of view on the specialty, traditionally regarded as an internal characteristic of the librarianship.

• Journal of Information Science Theory and Practice
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• v.8 no.1
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• pp.45-55
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• 2020

The purpose of this work was to study library website users' actions by tracking their behavior, determining popular content, and identifying browsing patterns and subsequent improvement of access to popular content. The study of behavior models and the use of web analytics has led to the emergence of solutions that improve the usability and functionality of the State Public Scientific-Technological Library of the Siberian Branch of the Russian Academy of Sciences (SPSTL SB RAS) website. These are: identifying user tasks as they are developed, conducting user testing to better understand the event. tracking data and collecting additional data to verify the effectiveness of the changes made. Examining data on the duration of the session and the number of visits will help determine the goals of user visits and develop new recommendations. Usability analysis and testing will make it possible to compare the data obtained using web analytics and the perception of the library site by the users themselves. Recommendations are offered to libraries on the use of data on the real behavior of the target audience of the library website to improve access to library resources and services, increase their relevance and improve information services.

• Journal of Korean Library and Information Science Society
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• v.25
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• pp.529-567
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• 1996

This paper surveyed the theoretical backgrounds of digital library. Its definition and function and case studies, and basic skills for system construction of digital library were suggested. The differences between the traditional library and the digital library were compared. And the conditions that should be take into consideration of digital library construction were suggested. Suggestions are summarized as follows : 1. For the construction of digital library, library collection should be digitalized by using CD-ROM and commercial online services. 2. The digitalization of library collection should be planned by subject sharing between the libraries. For the control of this cooperation, the orgnization to propel the digitalization should be established. And it is necessary to enact the standards for the digital library. 3. The connection between MARC formatted bibliographic database and full-text should be studied. 4. All the types of information about texts, pictures, sounds and if films should be also digitalized. 5. To satisfy the needs of many users, we have to establish the various users's interface which is fitted for several kinds of users. 6. When a digital library was constructed, the copyright and resources sharing must be guranteed depending on the cost of database's usage. 7. Because the digitalization of library will be related to the various kinds of libraries, the interface for resources sharing will be constantly concerned. 8. The sharing of information resources between the libraries will be enacted on the Internet. And we must be interested in various internet tools such as telecommunication softwares, media convert programs, etc. 9. By training staffs continously, all libraries must be ready to come the library in the future.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.63-79
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• 2011

This study tried to provide users with customized services by applying the CRM theory of the MyLibrary functions of the academic library system. The first data were collected through documentary survey and homepage survey, and case study of domestic and overseas college libraries was performed and 3 systems among academic library systems were selected to conduct a survey with their librarians and users of the academic libraries. It was found that librarians in charge of each function of services didn't much utilize information data of users created in the MyLibrary functions. As for an improvement method, it was suggested that systematic management to raise recognition on CRM and utilize it as feedback data is required in order to provide high quality services as well as customized information services to users based on data created in MyLibrary.

• Journal of Korean Library and Information Science Society
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• v.51 no.2
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• pp.245-272
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• 2020

The purpose of this study is to analyze the current status of space use in university library and draw up considerations for enhancing space utilization based on the analysis results. For this purpose, the utilization rate of each space was analyzed by categorizing the user's space of the university library, and secondly, the preferences of the major user groups were analyzed according to the characteristics of the users' space. For empirical analysis, we collected and refined users' space usage data (98,282 people's data 433,769 cases) accumulated for one year for the central library of "J" National University. Then we analyzed the usage pattern according to space and period(monthly, hourly). In addition, preferences for each major group of users (undergraduates, graduate students and graduates) in the library were analyzed through the library visitors' data (2,426,553 cases) over the same period. The results of this study can be used as preliminary research for the composition and arrangement of users' space in future university libraries.

• Journal of Korean Library and Information Science Society
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• v.54 no.1
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• pp.269-293
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• 2023

The aim of this study is to investigate whether library public forums, which are conducted as a part of the library's information services, affect users' perception of libraries. We analyzed the variations in users' perception of libraries based on their participation in public forums held by the public libraries. Data was collected through a survey of users from the Seongbuk Public Libraries in Seoul, which hold public forums. It was discovered that users' perception of public libraries varied depending on whether they had attended the library's public forums or not. The study revealed that users who participated in library public forums had a better understanding of the public libraries compared to those who did not. Specifically, users who participated in public forums exhibited a deeper comprehension of the library's roles, higher trust in the library, and a greater willingness to visit the library. In addition, we found that users acknowledged the importance of public forums in libraries and expressed a high level of interest and willingness to participate in them. Based on these findings, we discussed the implications of library public forums on users' perception of libraries and highlighted the need for information services that are based on public forums.

• Journal of Korean Library and Information Science Society
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• v.34 no.4
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• pp.271-289
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• 2003

To understand the literacy and library users of Korean society, various historical data and statistics were gathered and analyzed. The findings are: 1) lineage, commerce, and religion in ancient Korean society and the social class in Koryo and Lee Dynasty were related to the literacy, and 2) the size of collection, increase of books, library budgets and the policy of national library are also somewhat related to the library hem at present.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.391-414
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• 2012

Despite the growth in public concern about health information, the ratio of users who can search for accurate and reliable health information sources has been found to be quite low. Public libraries, as the best contact point to general users, must provide training programs for improving health literacy so that users will have the ability to search and analyze health information, judge the accuracy and reliability of resources, and make informed health-related decisions. This study developed a health information literacy education program suitable for Korean public library users. The effectiveness of the training was measured after administering the program, and necessary improvements were identified. As a result, this study found the education program had the following effects: improved public library users' familiarity with CHI-related terms, improved users' ability to find CHI-related information resources on the Internet, and significantly improved knowledge about health-related websites and information sources. In addition, users expressed interest in seminars on a variety of health information sources in the public library and asked that CHI-related education be included in the library's regular programming. However, this research represented the first time CHI-related education for public library users was performed in Korea, and therefore many limitations were present in the education instructor, the diversity of subjects, and the methodology. Development of more advanced CHI-related education programs for users is still required.