• Journal of the Korean Society for information Management
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• v.24 no.2
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• pp.5-27
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• 2007

While $LibQUAL+^{TM}$ is in the headlines of many articles focusing on library service evaluations, little research has been conducted to study the relationship between the $LibQUAL+^{TM}$ factors and the adoption of library services. It remains unclear whether the factors of $LibQUAL+^{TM}$ have any effect on its adoption. A framework was adapted from Icek Ajzen's theory of planned behavior and proposed to extract factors affecting the adoption of library services. The factors were examined via data collection from a Web-based questionnaire survey with college students in the United States. Factor analyses and multiple regression analysis were conducted. Findings show that the intention to use library services is explained by attitude toward library service quality. The attitudinal factors that are significant are (1) perceived personal control, (2) perceived affect of service, and (3) perceived comprehensiveness of information. The relative importance among the factors is also represented by the numbered sequence. However, perceived timeliness of information access and the perception of library as place do not have a significant effect on the intention. This study extends the research on library service evaluation, and provides a new evaluation framework by applying adoption behaviors.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.4
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• pp.55-75
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• 2016

We analyzed the characteristics of the physicians preferred information sources and barriers through in-depth interviews. Information searches for patient treatment were subdivided into deciding patient treatment methods, understanding the latest treatment trends, and preparing presentation materials for conferences. The variables that affected the search behaviors were identified as being background knowledge on the topic, clinical experience, job title, search skills, user training, and familiarity with the library homepage. PubMed was the most preferred choice because of users' familiarity, reliability, and the vastness of information; Google was also used frequently for easy access and fast search result. The accuracy and the recentness of information were the most significant criteria. Easy interface and convenient access were also considered important due to physicians' time constraints. Searching obstacles were divided into difficulty of searching system, unfamiliar term, too vast resources, difficulty to get fulltext articles and complex advanced search features. The results of this study can be utilized as a basis for improving information service of library and curriculum development for physicians.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.2
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• pp.165-187
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• 2014

This study aimed to analyze users' behaviors to use mobile services of academic libraries by indirectly observing users' experiences based on their diaries. Ultimately, this study intended to contribute to the development of mobile services in academic libraries by helping academic libraries understand users and their needs of mobile services. For this, diary method was conducted with 20 students at two academic libraries. These participants should report detailed process and thoughts immediately after using mobile library services at least once a day during a week. Totally 137 diaries were collected. And then this study conducted a content analysis to figure out what information needs they had, whether or not the needs were solved, what menu they selected, and what steps and gaps they got. In addition, on the basis of the findings, this study suggested further steps for improving mobile services at academic libraries.

• The Journal of the Convergence on Culture Technology
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• v.9 no.6
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• pp.187-192
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• 2023

A problem user in a library refers to a person who harasses others or causes a disturbance through inappropriate behavior in the library. Users' continued problematic behavior reduces the work productivity of librarians and at the same time causes inconvenience to other users. This may cause a decline in the free use of public libraries. In Korea, a user response manual has been developed to guide librarians to respond wisely to user problem behavior. However, it is true that most of the content provides guidance on how to communicate with problem users, and there is a lack of countermeasures to stipulate and regulate follow-up measures against them. The goal of this study is to further systematize response and organize them into written regulations. To this end, this study to examine regulations and legal battles surrounding problem users in oversea public libraries and to examine what can be applied in Korea in the future.

• Journal of Information Management
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• v.39 no.2
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• pp.185-209
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• 2008

This study was carried out on the citations within the chemistry field Ph.D. dissertations to ascertain what types of documents are the most frequently used in the research process, the most frequently consulted journals and obsolescence rate of the journals. The analysis covered 42 doctoral theses presented at 'K' university in Seoul from 2000 to 2008. The results obtained from the 3,258 citations revealed that the most frequently used documents were Academic Journal, which accounted for 91 percent of the total; 27 journals met 50 percent of the information needs; and the age of 50 percent of the citations was no older than 9 years. Finally, the results can be used as a tool for the collection management of the library. and Researcher with the chemistry field Ph.D. dissertation.

• Journal of the Korean Society for information Management
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• v.27 no.3
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• pp.307-323
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• 2010

The amount of online scholarly information rapidly expands in numerous resources, while user behavior demands single search box interface like Google Scholar. Despite scholarly values of e-resources libraries provide, users consider Google Scholar as the most efficient research tool attracted by its speed, simplicity, ease of use, and convenience. Characteristics of Metasearch System compared with Google Scholar are analyzed from perspectives of the interface and e-resource. Based on usage statistics of Metasearch System along with a link resolver in one academic library, e-resource accessibility patterns and information seeking behaviors of subject-specific areas are investigated for electronic information services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.14 no.1
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• pp.173-198
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• 2003

The purpose of this study is to provide suggestions for the design of fashion fields’ websites that can help users conduct their researches. The evaluation criteria were developed and the usability tests of websites in fashion fields were conducted by user groups. In addition, the questionnaires were distributed to user groups in fashion fields to collect data associated with users' information needs and their information use behaviors. Following an analysis, a model of the effective websites design in fashion fields is provided.

• Journal of Korean Library and Information Science Society
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• v.52 no.1
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• pp.279-300
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• 2021

The present study aimed to investigate the information needs and information seeking behavior of consumers who attempted to quit or maintain the ceasing of smoking and analyze the effects of the health information obtained at different stages. In particular, we examined how consumers use mobile health applications(health apps) as aids to change unhealthy behaviors and how their use of health apps influence health behavior changes. For 7 months from December 2017 to July 2018, the researchers observed changes in smoking behaviors of college students who use smoking-cessation apps and conducted face-to-face interviews. Regarding the effects of smoking-cessation apps, the participants in the action stage reported that they were encouraged to quit smoking by visualized information such as the number of days of smoking cessation, change of health status, and the saving of money due to smoking cessation. The participants in the maintenance stage highlighted that smoking cessation apps were helpful in recognizing the importance and achievement of smoking cessation by sharing experiences and social support with other attempters in the app community. The study provided theoretical implications in the field of information behavior in that it identified the particular types of information needs and information-seeking behavior of the consumers who were using mobile apps in their behavior modification process. In addition, those findings can contribute to designing the contents of the smoking cessation apps that reflect the information needs of those who attempt to cease smoking and further suggest practical insights to health information services that promote effective information intervention strategies in health behavior change.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.1
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• pp.71-99
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• 2016

This study investigated users' information seeking behaviors associated with their perceptions of uncertainty. For this study, the data was collected from an user group, who conducted information searches in the field of history, using the KERIS Edunet system and it was analyzed through the comparative analysis of the grounded theory. The results presented users' uncertainty in the following stages: the identification of information needs, the selection of an information system, the selection of search terms, the actual use of the system, and the evaluation of search results. Major implications pertain to the enhancement of the Edunet system and related services. The former includes the improvement of the retrieval mechanisms related to the search and display interfaces. The latter emphasizes the consideration of the origin of uncertainty in the process of the services. In other words, the study suggested to consider the inadequacy of the system functions, the insufficiency of search experiences and the lack of such abilities of particular users.

• Journal of Korean Library and Information Science Society
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• v.39 no.3
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• pp.321-344
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• 2008

This study tries to compare the classification systems of major internet portals and their sub-portals specialized for the children and of major online book stores. It compares and analyzes the major directories of them and suggests recommendations not only to improve their own systems but also to apply to the development for the classification systems for children's library. Some of them are: (1) The system should reflect information requests and use behaviors of the children netizen. (2) It should select the terms reflecting the children's viewpoints and expressions and suggest the guidelines by ages. (3) It should maintain the clear hierarchies and grouping for the accessability and convenience of the users. (4) It will be helpful to establish the categories to mix the subject- or concept-based categories and the activities and objects of the children. (5) It will also be helpful to establish the categories based on the curricula added by those creating the imagination and interest and to subdivide by subject.