• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2004년도 제5회 정기학술발표대회 논문집
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• pp.526-530
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• 2004

산업설비 분야는 건설 산업의 고도화에 따라 산업시설의 비중이 증대되고 있으며, 첨단기술의 접목을 통한 고부가 가치를 창출할 수 있는 역동적인 분야임에도 단계별 정보 흐름의 관리와 지식 집약적인 업무 수행이 미흡한 실정이다. 향후 국제 산업설비 시장에서 건설 프로젝트 수요증대, 유지관리 분야의 확대가 예상되며, 이에 대응하여 국내에서는 지속적인 설계기술 및 노하우 축적이 시급하다. 본 연구에서는 국내 산업설비의 미흡한 부분을 객관적으로 파악하고, 주요 단계의 업무 모델을 제시하기 위하여 국내 산업설비 현행 업무프로세스로부터 프로젝트 관리 핵심요소를 도출하였다. 이를 해외 산업설비 수준과 비교해 봄으로써 국내공사 기술수준을 파악하고, 산업설비 주요 업무단계에 대한 업무모델을 구축하여 향후 개선된 업무모델을 제시하고자 한다.

• 한국소프트웨어감정평가학회 논문지
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• 제17권2호
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• pp.101-107
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• 2021

애니메이션 제작은 수많은 전문가가 협업하며 새롭고 흥미로운 영상 제작을 위해 많은 아이디어를 주고받는다. 흥미로운 영상 제작은 프로젝트의 성공과 직결되는 문제이기 때문에 제작자들이 아이디어를 표현하는데 있어 기술적인 부분에 대한 부담이 없는 편이 더 나은 창작환경을 제공한다고 할 수 있다. 실제 키프레임 애니메이션 제작환경에서는 더욱 나은 결과물을 얻어내기 위해 빈번하게 아이디어가 수정되며 가능한 초기 단계에서 개발된 애니메이션 Key pose 데이터를 버리지 않고 다시 쓸 수 있도록 재활용하는 기술, 무게중심을 일시적으로 바꿀 수 있는 기능 등은 애니메이션 작업의 생산성에 기여하며 제작자의 창작 분위기 개선에 큰 도움을 준다. 본 연구는 컴퓨터 애니메이션 소프트웨어에서 구현되는 액션 애니메이션을 분석하여 실제 생산성을 저해하는 요소들을 살펴보고 애니메이션 제작 생산성 향상에 기여할 수 있는 기술적 개념들과 관련 툴 개발의 필요성을 도출한다.

• 한국응용과학기술학회지
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• 제40권4호
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• pp.897-905
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• 2023

본 연구는 아마추어 골프선수의 열정적 행동이 훈련만족 및 훈련성과에 미치는 영향관계를 밝히고자 하였다. 이에 2023년 4월 1일~6월 23일까지 표본계획에 의해 1차 전문가 인터뷰와 2차적으로 '골프선수', '골프훈련', '골프시합' 등을 키워드(Key word)를 설정하여 연구에 부합하는 요인을 추출 후 SPSS & AMOS 21.0를 통해 다음과 같다. 첫째, 아마추어 골프선수의 조화열정과 강박열정은 훈련만족에 영향(+)을 미치는 것으로 나타났으며, 둘째, 열정적 행동은 훈련성과에 영향을 미치는 것으로 나타났다. 셋째, 훈련만족이 훈련성과에 영향을 미치는 것으로 나타났다. 따라서 프로골프로 전향하는 과정에서 성공과 실패를 구분 짓기 보단 성장과정 그리고 긍정적인 정서를 갖춰져야 하며, 자기결정이 유의한 내면화의 표출 방식? 훈련에 대한 효율성? 을 어떻게 다루냐에 따라 그 결과는 달라 질 것으로 판단된다.

• 경영정보학연구
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• 제10권2호
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• pp.291-308
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• 2008

국내외의 여러 조직에서 구축하고 있는 BSC(Balanced Scorecard)의 성공요인중의 하나는 BSC 성과 관리시스템을 구축할 때 발생하는 현실적인 문제를 해결하는 것이다. 기존의 분산되고 중복되는 성과 관리시스템을 BSC 시스템이라는 골격에 적용하여 어떻게 통합적으로 관리할 것인가와 조직의 미션과 비전을 달성 할 수 있는 전략 실행의 요체인 핵심성공요인(CSF: Critical Success Factor)과 KPI(Key Performance Indicator)을 어떻게 도출할 것인가에 대한 대안을 제시하는 것이 BSC 성공에 필수적이다. 그래서 본 연구에서는 이러한 문제들을 개선 할 수 있는 모범적인 공공기관의 BSC 구축 사례를 토대로 성과평가를 효과적으로 관리할 수 있는 방안들을 제시한다. 즉, 공공부문의 BSC는 4가지 관점 중 재무관점에 있어서 민간부문과 달리 예산을 통한 재무자원 조달 측면을 고려해야 하며, 각각의 관점들을 개별 공공기관의 성격에 맞게 변용시키는 방법이 필요함을 언급하였다. 공공 부문에서의 BSC에서는 공공기관의 존립 근거, 즉 미션이 대 국민 서비스 차원이라는 목적에 부합되도록 고객관점이 강화되어야 함을 제안한다. 또한, 기존 공공 부문의 분산되고 중복성이 존재하는 성과관리(심사분석, 정부업무 평가, 직무성과계약제, 고객만족도 평가)시스템들이 BSC 시스템에 어떻게 적용되었는가를 살펴봄으로써 성과관리 시스템을 통합적으로 관리 할 수 있는 방향을 제시하고 있다.

• 마케팅과학연구
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• 제17권1호
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• pp.23-49
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• 2007

본 연구에서는 인터넷쇼핑몰의 고객만족, 고객신뢰 및 고객애호도에 관련한 문헌고찰을 통해 이들 연구요인간의 구조모형을 도출한 후 이러한 요인들 간의 경로관계나 구조적 모형이 인터넷 전문쇼핑몰과 종합쇼핑몰 유형에 따라 어떤 차이와 유사점을 보이는지를 분석하고자 하였다. 본 연구의 분석결과를 요약하면 다음과 같다. 첫째, 본 연구모형은 인터넷 종합쇼핑몰과 전문쇼핑몰 모두에서 앙호한 적합지수를 보여주었으며 제안된 연구가실이 두 가지 유형의 인터넷 쇼핑몰 모두에서 강력한 설명력과 경로계수를 가지는 모형임이 확인되었다. 둘째, 인터넷 전문쇼핑몰과 종합쇼핑몰로 구성된 다중모집단 분석을 실시한 결과 잠재계수, 경로계수, 측정오차의 동질성 분석 모두에서 유사성이 있는 것으로 파악되었다. 셋째, 통합표본에 따른 경로분석을 실시한 결과 연구변수들 간에 비교적 밀접한 관계구조를 형성함이 실증적으로 확인되었다. 인터넷 쇼핑몰의 형태에 관계없이 고객만족 고객신뢰 고객애호도의 역할과 구조관계의 정립 및 관리는 관련된 기업의 핵심적인 과업이 되어야 할 것이다. 동시에 쇼핑몰 유형에 따라 관계정도와 우선순위가 다른 점을 감안하여 각기 다른 차별적 마케팅전략을 발굴하고 개발해 나가야 할 것이다.

• Asia Marketing Journal
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• 제13권4호
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• pp.213-226
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• 2012

성숙기에 접어든 국내 렌터카 시장에서 AJ렌터카는 정체된 경쟁 상황을 타파하고 차별적 경쟁 우위를 확보하여 시장을 선도하기 위하여 2006년에 고객 만족 경영을 기업의 비전으로 선포하고 다양한 서비스 혁신 활동을 통한 고객 만족 경영을 전개해 나가고 있다. 그 결과 현재 서비스 품질 지수, 고객 불만율 등 주요 서비스 관련 지표가 눈에 띄게 호전되고 있으며 향상된 서비스 지표들은 고객 만족 지수와 재이용 의도 등의 고객 만족 지수들에도 직접적인 영향을 미쳐 이 부분에서 경쟁사들을 앞서 나가고 있다. 이런 고객 만족 경영의 성공은 짧은 기간에도 불구하고 기업의 신규 고객 유입 수의 증가와 매출액 증가 등 전반적인 경영 성과 지표에도 직접적으로 반영되고 있다. 본 사례연구에서는 이와 같은 성공의 원동력이 된 AJ렌터카의 서비스 경영 활동을 살펴보고 그 전략을 분석하여 보고자 한다. 보다 구체적으로, AJ렌터카의 서비스 경영 전략, 고객 관리 프로세스, 다양한 고객 만족 경영 활동의 예, 서비스 경영 활동의 성과, 그리고 핵심 성공 요인을 분석해 보고자 한다.

• Asia Marketing Journal
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• 제15권1호
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• pp.169-188
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• 2013

Established in 2006 as the forward integration effort by Taesung Industry, the major cosmetic packaging company, TONYMOLY has phenomenally grown to one of the major cosmetic brand companies in the submarket called, 'one brand-shop' of cosmetic market since 2008, after overcoming the crisis of 'going out of business' in a couple of early years. Within a relatively short period of time, TONYMOLY's performances have dramatically improved in terms of metrics such as growth in sales revenue, the number of stores, the average sales per store, transaction value per customer, the number of monthly transactions, the number of membership-based customers, and overseas sales. In this case study, we have examined TONYMOLY's recent marketing activities which may explain the plausible reasons behind the substantial growth of a small but smart cosmetic company. Above all, the first key success factor of TONYMOLY would be found in its adherence to the clear philosophy of the customer value proposition and/or the differentiated position of TONYMOLY as a brand of providing value. Second, this brand concept of value was first penetrated and welcomed among the foothold customer target group of mid and late teens with appropriate products, while the target groups were later expanded into the age group of twenties along with expansion of relevant products. Third, its differentiation efforts have been concrete and meaningful by utilizing unique ingredients in its product development and marketing efforts, unique fun packaging, and continuously introducing new hit-selling products as well as managing steady-selling products. Fourth, TONYMOLY has been smart enough to use its limited marketing money efficiently and effectively in its marketing communication activities. Viral marketing, PPL, and concentrated media planning and execution turned out to produce effective and efficient market-based performances such as awareness, word-of-mouth, and sales. Lastly, the marketing leadership of CEO and top management, emphasizing communications and interactions, was confirmed in the relationship quality with and trust level of its franchisees and internal employees. These key success factors may explain the recent phenomenal market performances of TONYMOLY. Despite recent successes, the major issues are presented for TONYMOLY to consider for maintaining its sustainable advantages and growth. The first issue concerns TONYMOLY's choice of growth philosophy between product/brand-centric marketing and customer-centric marketing. The second challenging issue relates to how TONYMOLY can cope with 'growing pains' plausibly accompanied with the rapid growth.

• Asia pacific journal of information systems
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• 제17권4호
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• pp.207-228
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• 2007

Measuring Information Technology(IT) organizations' activities have been limited to mainly measure financial indicators for a long time. However, according to the multifarious functions of Information System, a number of researches have been done for the new trends on measurement methodologies that come with financial measurement as well as new measurement methods. Especially, the researches on IT Balanced Scorecard(BSC), concept from BSC measuring IT activities have been done as well in recent years. BSC provides more advantages than only integration of non-financial measures in a performance measurement system. The core of BSC rests on the cause-and-effect relationships between measures to allow prediction of value chain performance measures to allow prediction of value chain performance measures, communication, and realization of the corporate strategy and incentive controlled actions. More recently, BSC proponents have focused on the need to tie measures together into a causal chain of performance, and to test the validity of these hypothesized effects to guide the development of strategy. Kaplan and Norton[2001] argue that one of the primary benefits of the balanced scorecard is its use in gauging the success of strategy. Norreklit[2000] insist that the cause-and-effect chain is central to the balanced scorecard. The cause-and-effect chain is also central to the IT BSC. However, prior researches on relationship between information system and enterprise strategies as well as connection between various IT performance measurement indicators are not so much studied. Ittner et al.[2003] report that 77% of all surveyed companies with an implemented BSC place no or only little interest on soundly modeled cause-and-effect relationships despite of the importance of cause-and-effect chains as an integral part of BSC. This shortcoming can be explained with one theoretical and one practical reason[Blumenberg and Hinz, 2006]. From a theoretical point of view, causalities within the BSC method and their application are only vaguely described by Kaplan and Norton. From a practical consideration, modeling corporate causalities is a complex task due to tedious data acquisition and following reliability maintenance. However, cause-and effect relationships are an essential part of BSCs because they differentiate performance measurement systems like BSCs from simple key performance indicator(KPI) lists. KPI lists present an ad-hoc collection of measures to managers but do not allow for a comprehensive view on corporate performance. Instead, performance measurement system like BSCs tries to model the relationships of the underlying value chain in cause-and-effect relationships. Therefore, to overcome the deficiencies of causal modeling in IT BSC, sound and robust causal modeling approaches are required in theory as well as in practice for offering a solution. The propose of this study is to suggest critical success factors(CSFs) and KPIs for measuring performance for IT organizations and empirically validate the casual relationships between those CSFs. For this purpose, we define four perspectives of BSC for IT organizations according to Van Grembergen's study[2000] as follows. The Future Orientation perspective represents the human and technology resources needed by IT to deliver its services. The Operational Excellence perspective represents the IT processes employed to develop and deliver the applications. The User Orientation perspective represents the user evaluation of IT. The Business Contribution perspective captures the business value of the IT investments. Each of these perspectives has to be translated into corresponding metrics and measures that assess the current situations. This study suggests 12 CSFs for IT BSC based on the previous IT BSC's studies and COBIT 4.1. These CSFs consist of 51 KPIs. We defines the cause-and-effect relationships among BSC CSFs for IT Organizations as follows. The Future Orientation perspective will have positive effects on the Operational Excellence perspective. Then the Operational Excellence perspective will have positive effects on the User Orientation perspective. Finally, the User Orientation perspective will have positive effects on the Business Contribution perspective. This research tests the validity of these hypothesized casual effects and the sub-hypothesized causal relationships. For the purpose, we used the Partial Least Squares approach to Structural Equation Modeling(or PLS Path Modeling) for analyzing multiple IT BSC CSFs. The PLS path modeling has special abilities that make it more appropriate than other techniques, such as multiple regression and LISREL, when analyzing small sample sizes. Recently the use of PLS path modeling has been gaining interests and use among IS researchers in recent years because of its ability to model latent constructs under conditions of nonormality and with small to medium sample sizes(Chin et al., 2003). The empirical results of our study using PLS path modeling show that the casual effects in IT BSC significantly exist partially in our hypotheses.

• 건축역사연구
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• 제15권1호
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• pp.7-27
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• 2006

This study aims to identify and analyze the factors that influenced the construction of London Eye which was led by private groups, including characteristics in progress, differentiated value in design, the combination of technology and design, and construction costs. The results of this study were the followings. 1) London Eye provides a new construction method for a landmark in the downtown in that the architects became the clients of the project which might have been hoarded, procuring the construction costs and completing it by themselves. 2) London Eye presents a space utilization method where undeveloped spaces in the downtown are used in three-dimensions by erecting a structure on the river with a minimum land. 3) The process of design, production and erection is propelled the realization of technical intention design with one system and from at the initial stage, the participation of the engineer where the designer is equal with you must accompany. 4) London Eye is endowed with strong shape by a circle in design concept, which is the simplest geometrical figure, and it provides organic relationship between the past and the present by utilizing historical elements in various ways. 5) The construction was completed through four phases including idea phase, promotion phase, turn-key contract phase, and design-build phase. The most critical factor to the success is derived from the direct contact with Involved companies from the production phase. 6) In a project facing many challenges in terms of technology, the design-build method proves to be a more effective method than turn-key contract in that it may more allocate risks and enable coherent implementation of the core concept in design. The organization for the design-build method was composed of three phases including general affairs, responsible contracting by sector, and cooperative system by sector. Since that was a new concept structure, high-level contractors who hadn't had existing cooperative relationships with one another formed new cooperative relationship, while collaborating companies who had long cooperated led the responsible contracting and sub-cooperative system, which resulted in reduction of risks and time. 7) The major factors to change design were the design characteristics, derived from a technically great combination, and the opening time. 8) A new erection method was applied to London Eye, a structure that overcame the limitation in land and period, and the process of installation demonstrated that it is an important value for the construction of a landmark in the city. 9) In spite of many visitors and tremendous operational income, the factors that London Eye fails to free itself from debts include the construction costs expended double than expected, and interest burden to the investments, which occurred in the course of procuring the costs. Absolute limit in time increased the construction costs, resulting in being a great obstacle in the course of operation.

• Journal of Contemporary Eastern Asia
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• 제15권1호
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• pp.41-63
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• 2016

Energy policy is known to have higher path dependency among policy fields (Kuper and van Soest, 2003; OECD, 2012; Kikkawa, 2013) and is a critical component of the infrastructure development undertaken in the early stages of nation building. Actor roles, such as those played by interest groups, are firmly formed, making it unlikely that institutional change can be implemented. In resource-challenged Japan, energy policy is an especially critical policy area for the Japanese government. In comparing energy policy making in Japan and Germany, Japan’s policy community is relatively firm (Hartwig et al., 2015), and it is improbable that institutional change can occur. The Japanese government’s approach to energy policy has shifted incrementally in the past half century, with the most recent being the 2012 implementation of the “Feed-In Tariff Law” (Act on Special Measures Concerning Procurement of Renewable Electric Energy by Operators of Electric Utilities), which encourages new investment in renewable electricity generation and promotes the use of renewable energy. Yet, who were the actors involved and the factors that influenced the establishment of this new law? This study attempts to assess the factors associated with implementing the law as well as the roles of the relevant major actors. In answering this question, we focus on identifying the policy networks among government, political parties, and interest groups, which suggests that success in persuading key economic groups could be a factor in promoting the law. Our data is based on the “Global Environmental Policy Network Survey 2012-2013 (GEPON2)” which was conducted immediately after the March 11, 2011 Great East Japan Earthquake with respondents including political parties, the government, interest groups, and civil society organizations. Our results suggest that the Feed in Tariff (FIT) Law’s network structure is similar to the information network and support network, and that the actors at the center of the network support the FIT Law. The strength of our research lays in our focus on political networks and their contributing mechanism to the law’s implementation through analysis of the political process. From an academic perspective, identifying the key actors and factors may be significant in explaining institutional change in policy areas with high path dependency. Close examination of this issue also has implications for a society that can promote renewable and sustainable energy resources.