• 제목/요약/키워드: job performance level

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직무관련 인식들과 감정간의 관계에 관한 고찰 (Relationship among Job-relevant Cognitions and Emotions : A Conceptual Review)

  • 홍용기;조국행;박종혁
    • 경영과정보연구
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    • 제15권
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    • pp.91-108
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    • 2004
  • In this article, We propose research propositions about correlates of job interest, job difficulty, job effort, and job performance as well as job performance and emotions while working. The purpose of this study is to review existing research on emotions and job performance, particularly emotions at work. The purpose of this article is to review existing research on job performance and emotions, particularly at the job relevant cognitions level. In this study, We propose research propositions about correlates of job performance and emotions while working. The purpose of this article is to develop and propose research propositions about potential correlates of perceived performance at the job relevant level. Correlates include those that should function mainly as antecedents of performance, such as job difficulty, job interest, and job effort in the study are emotions experienced concurrently with job performance. Therefore, We suggest the predictive direction and bivariate relationship of the set of among variables in explaining job performance and emotions.

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The Effect of Job Stress and Job Exhaustion on Job Performance of Body Guards and Security Guards due to Organizational Culture

  • Kim, Sang-Jin
    • 한국컴퓨터정보학회논문지
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    • 제25권7호
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    • pp.193-202
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    • 2020
  • 본 연구는 경호경비원의 조직문화에 따른 직무스트레스와 직무소진이 직무성과에 미치는 영향을 규명하기 위하여 경호경비원 320명을 대상으로 설문조사를 실시하였다. 이 연구를 통하여 얻은 결론은 다음과 같다. 첫째, 조직문화에서 혁신문화는 직무스트레스에 통계적으로 .01수준에서 부적(-)인 영향을 미친다. 둘째, 조직문화는 직무성과에 직접적인 영향을 미치지 않는다. 셋째, 조직문화 가운데 시장문화는 직무성과에 통계적으로 .01수준에서 부적(-)으로 영향을 미친다. 넷째, 직무스트레스는 직무성과에 통계적으로 .001수준에서 부적(-)으로 영향을 미친다. 다섯째, 직무소진은 직무성과에 통계적으로 .001수준에서 부적(-)으로 영향을 미친다. 여섯째, 직무스트레스는 조직문화의 혁신문화와 직무성과의 관계에서 통계적으로 .01수준에서 부적(-) 매개효과가 있다. 일곱째, 직무소진은 조직문화와 직무성과의 관계에서 통계적으로 유의한 영향이 없다.

근로자의 인적자원개발과 직무수준인지가 직무만족도에 미치는 영향 (The Effect of Workers' Human Resource Development and Recognition of Job Performance Level on their Job Satisfaction)

  • 홍성희;곽인숙
    • 가족자원경영과 정책
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    • 제12권2호
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    • pp.73-93
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    • 2008
  • The purpose of this study was to analyze the effects of workers' human resource development and their recognition of human resource on-the-job satisfaction. A sample of 4,727 workers that was selected from Korea Labor Panel Data was analyzed by t-test and multiple regression, and was tested by causal effects among related variables. The major findings were as follows: First, the workers' recognition of their job performance level vs. educational attainment was affected by their annual income, job status, educational attainment, gender, and experiences of human resource development. Second, the workers' job satisfaction was affected by gender, age, educational attainment, health status, job status, annual income, experiences of human resource development, recognition of their job performance level vs. educational attainment, and recognition for their job availability. Third, the factors that had a causal effect on workers' job satisfaction were educational attainment, gender, age, health status, annual income, and experiences of human resource development. Above all, workers' educational attainment had a strong direct effect on job satisfaction, and annual income had a strong indirect effect on it. From these findings, it can be concluded that workers' effort and trial for development and investment of human resource played an important role in increasing job satisfaction.

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영양교사와 급식영양사의 직무만족도 및 수행도 비교연구(I) (Comparative Study of the Job Satisfaction, Job Performance and Job Importance Level of School Nutrition Teachers and School Dietitians)

  • 한진경;김희섭
    • 한국식생활문화학회지
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    • 제24권5호
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    • pp.525-532
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    • 2009
  • School dietitians are divided into two groups according to their status of employment, school nutrition teachers and dietitians, with the latter being irregularly employed by the institution. In this study, the job satisfaction, communication ability, work performance and importance in feeding services and dietetic counseling of both groups were compared. To accomplish this, 100 regularly employed school nutrition teachers (regularly employed) and 101 dietitians (irregularly employed) were surveyed by questionnaire. The results were as follows: (1) The irregularly employed dietitians showed a lower level of job satisfaction than the school nutrition teachers. This was likely because the school nutrition teachers belonged to the strong inner circle of school teachers and cafeteria workers, and had enough time to prepare for class lectures and consultancy. Conversely, the irregularly employed dietitians generally handle extra office work in addition to their primary duties. Despite these differences, both parties agreed that it was necessary to change the work system. Additionally, school dietitians reported that they had little opportunity for further training for career development. (2) Both parties had good communication skills; however, the irregularly employed dietitians had more conflicts with other staff members than the regular employees. (3) Job performance and job importance level was compared among employees involved in school feeding services and nutrition counseling. No significant differences were observed between dietitians and nutrition teachers in either group (p<0.05). However, the school nutrition teachers showed better skills than school dietitian with respect to public relations, running independent counseling offices, and using effective tools and materials. Job performance level was lower when compared to job importance level for all items, which meant the job was not well performed when compared to the work importance awareness.

사회복지 종사자의 직무수행에 관한 다수준 연구 (Social Work Practitioner's Job Performance - a Multi-Level Analysis -)

  • 조성우;엄명용
    • 한국사회복지학
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    • 제61권4호
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    • pp.137-161
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    • 2009
  • 사회복지행정 연구에서는 직무수행의 결정요인으로서 주로 종사자의 지식, 기술과 같은 개인차 변인에 큰 관심을 가져왔지만, 점차 조직 환경 이론의 연구관점이 사회복지행정 연구에 활발히 도입되면서 개인의 수행연구에서도 개인차 변인이외에도, 팀수준이나 조직수준의 변인들이 주목받기 시작했다. 본 연구는 이러한 연구추세를 반영하며, 사회복지 종사자의 직무수행에 영향을 미치는 개인, 팀, 조직 변인의 영향력을 검증하고자 하였다. 개인변인으로는 지식, 기술, 만족, 성격, 비생산적 행동이 투입되었고, 팀이나 조직수준의 변인으로는 상황적 제약, 조직공정성, 직무특성, 정부의존성, 조직간 협력이 투입되었다. 전국 23개 사회복지조직에서 활동하는 314명의 종사자들을 대상으로 자료를 수집하여 분석한 결과, 직무수행(과업수행, 맥락수행)에 개인차 변인, 팀 변인, 조직변인이 다양하게 영향을 미치는 것으로 나타났다.

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보건소 간호사의 직무특성, 직무동기, 업무수행 비교 (A Study on Job Characteristics, Job Motivation and Job Performance of Public Health Nurses)

  • 전경자;김희걸
    • 지역사회간호학회지
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    • 제8권2호
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    • pp.250-261
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    • 1997
  • In Korea, visiting nursing services in pubic health centers have been in place since 1991. The purpose of this study is to compare the job characteristics, job motivation and job performance between visiting nurses and other public health nurses. 196 subjects were sent mailed questionnaires from Aug. to Sep., 1997. The response rate was 65.3%. Data were analyzed by a SPSSWIN program with a t-test, $X^2-test$, ANCOVA. The results were as follows : 1. The level of job ability in visiting nurses was higher than that of other public health nurses, but it was an insignificant difference(t=1.5975, p=.2078). Among job characteristics, skill variety was significantly higher in other public health nurses(t=8.2121, p=.0046); autonomy and feedback were significantly higher in visiting nurses(t=8.1877, p=.0047/t=7.7026, p=.0085). 2. There was no significant difference in the level of job motivation(t=.6485, p=.4216) and in job performance between the two groups (t=2.7393, p=.0995). In job performance, general nursing and organizational jobs were significantly higher in other public health nurses (t=4.8486, p=.1288/t=9.4237, p=.0024). 3. It was reconfirmed that there was, a significant difference in the level of skill variety, autonomy and feedback in analyzing age and career as covariates. 4. Significant positive relationship was found in job characteristics and job motivation(r=.5488, p=.0000). No significant relationship was found in job characteristics and job performance(r=.0486, p=.498). Through these results, it was supported that there were differences in some of the job characteristics and job performance between visiting nurses and other public health nurses. Therefore, it is requested to redesign job standards, training programs and management styles focusing on the job characteristics of visiting nurses.

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"윤리적 리더십의 힘!": 고용 불안정성이 조직 성과에 미치는 영향, 조직 신뢰의 매개 효과 및 윤리적 리더십의 조절 효과 ("The Power of Ethical Leader": The Influence of Job Insecurity on Organizational Performance, the Mediating Effect of Organizational Trust and Moderating Effect of Ethical Leadership)

  • 김병직
    • 아태비즈니스연구
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    • 제13권1호
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    • pp.197-212
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    • 2022
  • Purpose - The current paper not only investigates the intermediating process of the association between job insecurity and organizational performance, but also tries to find a factor which mitigates the negative influence of job insecurity. Design/methodology/approach - By conducting structural equation modeling(SEM) analysis with survey data from 351 employees, this study tried to identify the mediating effect of organizational trust, as well as the moderating influence of ethical leadership in the job insecurity-organizational trust link. This paper built hypotheses that job insecurity decreases the level of employee's organizational trust, then the level of the employee's organizational trust would influence organizational performance. In addition, ethical leadership would function as a buffering factor between the association between job insecurity and organizational trust. Findings - This paper found that job insecurity had a negative influence on employee's organizational trust, and the employee's organizational trust had a positive influence on organizational performance. The ethical leadership mitigated the negative impact of job insecurity on organizational trust. Research implications or Originality - By empirically delving into the importance of ethical leadership and organizational trust to increase organizational performance, this paper may provide top management and leaders in an organization with important insights that they should adequately monitor and manage the level of ethical leadership and organizational trust.

패션업체 판매원의 서비스교육과 임파워먼트가 직무만족, 고객지향성과 직무성과에 미치는 영향 (The effects of service education and empowerment for sales person of fashion companies on customer orientation, job performance and job satisfaction)

  • 최정은;이경미;황선진
    • 복식문화연구
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    • 제22권1호
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    • pp.28-41
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    • 2014
  • The study focuses on verifying the effects of service education and empowerment on job satisfaction, job performance, and customer orientation. 290 salespeople working for fashion companies participated by completing a survey. The collected data was then analyzed with SPSS 16.0 and AMOS 7.0. Structural equation modeling was used to examine the goodness of fit. Looking at the results of this study, the service education of salespersons in fashion companies was shown to affect their level of satisfaction with their compensation, whereas empowerment affected their psychological satisfaction. These findings indicate that the service training and empowerment as experienced by salespersons working for fashion companies affect their customer orientation and job performance. Specifically, psychological satisfaction as part of the overall level of job satisfaction was found directly to affect their customer orientation, whereas their satisfaction with their compensation did not affect their customer orientation. Customer-orientation as influenced by service education and empowerment was revealed to have direct effect on job performance. The results of this study indicate that the service education of salesperson working for fashion companies and their level of empowerment create job satisfaction and customer orientation in these individuals. This study will be a valuable source of information for those who create salesperson empowerment programs and salesperson management strategies for fashion companies. Such programs and management strategies can facilitate efficient job performance by salespersons working for fashion companies and increase their level of job satisfaction.

직무특성과 직무성과 간의 관계에 미치는 코칭 리더십의 조절효과 (The Moderating Effects of Managerial Coaching between Job Characteristics and Job Performance)

  • 우형록
    • 한국콘텐츠학회논문지
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    • 제15권10호
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    • pp.425-435
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    • 2015
  • 코칭에 대한 실무적 관심이 높아졌음에도 불구하고 이에 대한 학문적 정의와 발전은 아직 미약한 실정이다. 본 연구의 목적은 기업현장에서 이미 광범위하게 수용된 코칭이 직무성과에 기여하는 실제적 영향과 메커니즘을 밝히는 것이다. 대다수 선행연구들은 코칭교육의 우수성이나 효과성에 대한 선언적 평가에 그쳤다는 한계가 있었다. 이를 극복하고자 코칭 리더십(managerial coaching)이 직무특성이론의 동기부여과정에 개입하는 영향을 실증하고, 코칭교육이 아니라 관리자의 코칭활동에 집중하는 행동주의적 접근을 시도하였다. 연구모형을 검증하기 위하여 국내 금융기업의 조직구성원 453명에 대한 설문자료를 바탕으로 다수준 분석을 실시하였다. 분석 결과, 코칭 리더십이 조직구성원의 직무성과에 미치는 긍정적인 직접효과를 확인할 수 있었다. 또한 핵심직무특성 중에서 직무유의성(job meaningfulness) 및 자율성(autonomy)과 직무성과의 관계를 코칭리더십이 긍정적으로 조절하는 수준 간 영향(cross-level moderating effect)이 유의하게 나타났다. 직무특성의 요건에 따라 집중해야 할 코칭의 기술과 방향이 최적화 관점에서 모색되어야 한다는 본 연구의 시사점은, 기업현장에서 광범위하게 수행된 코칭교육이 간과했던 실천적 공백을 메우는 데 기여할 것으로 기대한다.

영양사의 업무수행도 실태조사 (A Survey on Job Performance of Dietitians)

  • 박영희;최봉순
    • 동아시아식생활학회지
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    • 제5권1호
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    • pp.29-39
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    • 1995
  • The purpose of this study was to evaluate job performance of dietitians. The survey also examined differences in job performance of dietitians by institutional classicification, types of task, levels of education and job experience. Data was collected form national samples. Results are summarized as follows. 1. By institutional classification, dietitians working in industry showed lowest score(3.0465${\pm}$.4151), which those working in hospital showed highest score(3.2883${\pm}$.4124) in job performance. 2. By types of task, the score of job performance is in order of hygience management(3.3933${\pm}$.4236), business management(3.3183${\pm}$.5435) and education management(2.3132${\pm}$.7551). 3. By educational level, dietitians who graduated universities scored higher than who graduated junior colleges in general. Specifically, the former had high scores in business management(3.4796${\pm}$.4692) and hygiene management, while the latter had high scores in hygiene management(3.3615${\pm}$.440) and business management, as in order. 4. By job experience, job performance increases after-3 year-experience and peaks in over-10 year-experience. 5. For reasons of negligence in specified taskes, 109 of respondents(22.7%) answered "don't know how to perform" and 108 of them(22.5%) answered "lack of human resources." Also, the lower in job experience the more answered "don't know how to perform" as a reason of negligence a their task(34.5% of below-2 year-experience and 24.2% of junior colleges answered to this reason).

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