• Title/Summary/Keyword: industry safety service

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The relationship between internal marketing and food safety, and the moderating effect of employment type in food service industry (외식업체 근로자의 내부마케팅과 식품 안전분위기의 관계 및 고용형태의 조절효과)

  • Ahn, Kwan-Young;Bae, Jung-Nam
    • Journal of the Korea Safety Management & Science
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    • v.15 no.2
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    • pp.151-159
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    • 2013
  • This paper reviewed the relationship between internal marketing(management support, education, pay system, internal communication, employment security) and food safety climate(prevention, superior attitude, work condition), and the moderating effect of employment type(permanent or temporary employees) in food service company. Based on the responses from 304 responses, the results of hierarchical multiple regression analysis showed that 4 factors(management support, education, internal communication, employment security) effect positively on food safety climate(prevention, superior attitude, work condition). The positive effect of internal communication on superior attitude and work condition appeared to be more positive in permanent employees than in temporary employees. And the results of t-test analysis showed that permanent employees perceived more positively all internal marketing factors(management support, education, pay system, internal communication, employment security) and food safety climate(precaution, superior attitude, work condition) than temporary employees.

A Study on the Accident Rate Forecasting and Estimated Zero Accident Time in the Transportation, Storage, and Telecommunication Divisions (운수창고 및 통신업에서의 재해율 예측과 무재해시간 추정에 관한 연구)

  • Kang, Young-Sig;Kim, Tae-Gu
    • Journal of the Korean Society of Safety
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    • v.25 no.6
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    • pp.47-52
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    • 2010
  • Many industrial accidents have occurred over the years in the manufacturing and construction industries in Korea. However, as the service industry has increased continuously, the share of the accident rate in the service industry was 39.07% in 2009, while the manufacturing industry share was 33.73%. The service industry share overtook the manufacturing industry share for the first time. Therefore, this research considers prevention of industrial accidents in the service industry as well as manufacturing and construction industries. This paper describes a procedure and a method to estimate efficient accident rate forecasting and estimated zero accident time in the service industry in order to prevent industrial accidents in the transportation, storage, and telecommunication divisions. This paper proposes a model using an analytical function for the sake of very efficient accident rate forecasting. Accordingly, this paper has develops a program for accident rate forecasting, zero accident time estimating, and calculation of achievement probability through MFC (Microsoft Foundation Class) software Visual Studio 2008 in the transportation, storage, and telecommunication divisions. In results of this paper, ARIMA (Auto Regressive Integrating Moving Average) is regarded as a very efficient forecasting model for the transportation, storage, and telecommunication division. In testing this model, value minimizing the Sum of Square Errors (SSE) was calculated as 0.2532. Finally the results of this paper are sure to help establish easy accident rate forecasting and strategy or method of zero accident time in the service industry for prevention of industrial accidents.

A Study on Job Stress and Work Ability of Workers in the Deckhouse Manufacturing Industry (선박거주구 제조업 종사자의 직무스트레스와 작업능력에 관한 연구)

  • Kim, Myung-Woo;Chang, Seong-Rok
    • Journal of the Korean Society of Safety
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    • v.26 no.6
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    • pp.79-84
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    • 2011
  • There have been so many studies related to job stress or musculoskeletal disorders(MSDs) in the shipbuilding industry. However, study of employee performance evaluation that reflect on the industrial features of the deckhouse manufacturing industry has not been established. Therefore, this study aimed to evaluate workers' job stress and work ability through statistical significance tests according to age, work types, years of service, work forms and sex. For this, the study conducted a job stress test using the Korean Occupational Stress Questionnaire Short Form, and employee performance evaluations using the Work Ability Index(WAI) of the Finnish Institute of Occupational Health (FIOH) on 536 workers in the deckhouse manufacturing industry. MINITAB statistics program was used for statistics analysis and significance was verified with the Kruskal-Wallis test, a corporate body of nonparametric statistical analysis. As a result, employee performance had significant differences, depending on age, work types, years of service and sex, and job stress also depended on the number of service year and work form. Additionally, it was found that employee performance decreased more as job stress increased.

Exposure to Bisphenol A through Contact with Thermal Receipts among Service Industry Workers (서비스직 근로자들의 영수증 접촉 정도에 따른 비스페놀A 노출량 조사)

  • Lee, Yuna;Lee, Yujin;Jang, Jiwon;Han, Gaeul;Kho, Younglim
    • Journal of Environmental Health Sciences
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    • v.40 no.6
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    • pp.435-441
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    • 2014
  • Objectives: Bisphenol A, or BPA, is a chemical component in polycarbonate plastic with which many people come into contact every day. A great deal of controversy has arisen over its safety since this material, which is known to disrupt the human endocrine system and cause neurological difficulties and cancer, is commonplace in beverage containers, food can liners, and receipt paper rolls. In this study, we determined the levels of exposure to BPA of workers in the service industry depending on the number of receipts contacted. Methods: The participants were 16 male and 18 female workers employed in the service industry. Using a questionnaire, we investigated general and job characteristics. Urine samples were collected and analyzed by the LC-MS/MS technique after enzymatic hydrolysis and solid phase extraction (SPE). Results: The geometric mean (GM) concentration of urinary BPA from all subjects was 1.02 ng/ml. Workers were exposed significantly to more BPA according to the number of receipts they contacted, their work experience, and working hours per day. The BPA concentration of those who touched more than 100 receipts per day was 3.09 ng/ml, while that of the other participants was 0.61 ng/ml. It was shown that wearing gloves can protect from BPA exposure. Conclusion: We determined the urinary BPA concentrations of workers in service industry and found that the contact with receipts could increase the BPA exposure of service workers.

A Study on the Decision Making Method for Prospective Industry/Occupation and Qualification (미래 유망 산업/직업 그리고 자격 예측을 위한 의사결정 방법에 관한 연구)

  • Lee, Won-Park;Jung, Byung-Han
    • Journal of the Korea Safety Management & Science
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    • v.13 no.3
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    • pp.183-190
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    • 2011
  • Nowadays, many countries have strived to promote prospective industries and occupations at the national level under the global circumstances such as green growth, job creation and so on. For this reason, the decision making method for qualifications foresight which will be available for the mentioned category-prospective industry and occupation- is required for it's feasibility. Pilot surveys on future workforce demand and promotion policies on service industries which are selected as a prospective industry or occupation by government parties were conducted through this research. Based on them, available qualifications-including not only national(skill) qualification but also private qualification- which can be created for prospective industries and occupations related to green growth and job creation were predicted. On the other hand, observing the change of service industry, occupation and qualification abroad, this research attempts to present the decision making method for verifying the decision' validity on qualification in Korean service industry and related occupation. Applying multicriteria decision making, a preference was examined for checking the validity of the created qualifications by prospective service industries and occupations in both sides-experts and laypeople. Based on it's result, the research was conducted regarding a validity of new qualifications in prospective industries and occupations.

Service Quality Systems Related Automobile Insurance (자동차보험 서비스 관련 품질 시스템)

  • Choi, Sung-Woon
    • Proceedings of the Safety Management and Science Conference
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    • 2007.11a
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    • pp.457-461
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    • 2007
  • This study presents service quality systems such as automobile industry insurance, personal accident insurance service vehicle repair and tow services, and, the service for buying and selling of used motor vehicles. These service quality systems include contracting services, payment service, infrastructure, adjustment service, and, process.

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Study on Experience of Industrial Accidents and Awareness Level for Beauty Product Safety of Beauty Industry Employee (미용업 종사자의 사고재해 경험 및 사용제품의 안전 인식도에 관한 연구)

  • Choi, Seo-Yeon;Hur, Kuk-Kang;Park, Dong-Hyun
    • Journal of the Korea Safety Management & Science
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    • v.14 no.4
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    • pp.59-70
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    • 2012
  • This study compared data regarding industrial accidents and awareness level for beauty product safety for four main parts of beauty industry such as hair-care, nail-care, skin-care, and make-up. Major risk factors in beauty industry are dust, musculoskeletal disorders, and organic solvent of beauty product in order of percentage. The specific types of industrial accidents in beauty industry are mainly associated with musculoskeletal system such as cuts, sprain, and varicose vein. They are mainly compensated by personal budget. The awareness levels of chemical and heavy metal containment for beauty product by beauty industry employee were 77.2% and 59.1% respectively. Most employee confirmed only important items of labelling requirement of beauty product. Also, most employee did not understand MSDS(Materila Safety Data) for chemicals used in beauty industry. Only 38.1% of beauty industry employee has had safety education while most employee (73.6%) realized that they needed safety education. Also, safety education supervised by KOSHA(Korea Occupational Safety and Health Agency) was the most preferred. This study would be good basis for safe and healthy working environment of beauty industry employee.

Recognition Study on Introduction of HACCP to Industry Foodservice (사업체 급식의 HACCP 제도 도입을 위한 인지도 조사)

  • 이헌옥;심재영;신현아;정덕화;엄애선
    • Korean journal of food and cookery science
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    • v.18 no.3
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    • pp.355-364
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    • 2002
  • For the introduction of HACCP to industry food service, a survey was conducted from 150 dieticians and 40 managers on their recognition on HACCP system. The questionnaire of the survey included the status of current food safety management, management responsibilities, recognition on HACCP, problems in HACCP introduction. The majority of respondents was satisfied with the current food safety management, and the food service managers were more confident than dieticiant in terms of food safety. Foodservice managers (100%) and dieticians (96%) recognized HACCP system; however, they responded the application of HACCP to industry food service were only 27% and 12.5%, respectively. They pointed out the reasons that they cannot introduce HACCP to their industry food service were the lack of benefits and good facilities. Dieticians strongly recognized the need of correction oi food safety manasement in industry food service, compared with food service managers. The results suggest that the introduction of HACCP to industry food servife should be accomplislled by continuous education and information on food safety, improving facilities and a variety of benefits to HACCP-implemented companies from the government.

A Study on Autonomic Analysis for Servicing Intelligent Gas Safety Management Based on RFID/USN (RFID/USN 기반 지능형 가스안전관리 서비스를 위한 자율적 분석 연구)

  • Oh, Jeong-Seok;Choi, Kyung-Seok;Kwon, Jeong-Rock;Yoon, Ki-Bong
    • Journal of the Korean Society of Safety
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    • v.23 no.6
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    • pp.51-56
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    • 2008
  • As RFID/USN technology is used in the latest industry trend, the information analysis paradigm shifts to intelligence service environment. The intelligent service includes autonomic operation, which select activity by defining itself to the status of industry facilities. Furthermore, information analysis based on IT used to frequently data mining for detecting the meaning information and deriving new pattern. This paper suggest self-classifying of context-aware by applying data mining in gas facilities for serving the intelligent gas safety management. We modify data algorithm for fitting the domain of gas safety, construct context-aware model by using the proposed algorithm, and demonstrate our method. As the accuracy of our model is improved over 90%, the our approach can apply to intelligent gas safety management based on RFID/USN environments.

A Research of Analyze Chart for Electronics Manufacturing Service Industries (전자 제조서비스 위탁전문업체의 평가지표 개발)

  • 이용훈;최창호
    • Journal of the Korea Safety Management & Science
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    • v.4 no.3
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    • pp.157-166
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    • 2002
  • With the introduction of the Internet in the 21st century, the manufacturing-oriented industry, so called EMS(Electronic Manufacturing Service) specialized in manufacturing only, is rapidly expanding. From the beginning of the year 2000, the EMS industry in advanced countries around the world, whereas a strong Motivation System in which a manufacturing related staff plays a main role, has began providing the source of competitiveness. And this industry is regarded as a core of management linking productivity directly to management performance. Thus, all the manufacturing sectors including not only the electronic industry but also mechanical industry in the future are observed to be divided into two industries; a Maker strategy industry focused on marketing and development, and a EMS industry specialized in manufacturing. Therefore, we need to evaluate whether the industries should continue to support the Manufacturers Strategy or attempt to change into the EMS industry However, with no approved evaluation standard on hand as to an actual EMS industry, in this thesis, we develop the EM(EMS-Maker) Chart in order to analyze both the Manufacturer Strategy and the EMS industries.