• 제목/요약/키워드: impulse purchasing

검색결과 76건 처리시간 0.021초

미용서비스에서 소비자의 구매동기가 정보탐색에 미치는 영향 (Effects of Purchasing Motives on Information Seeking m Beauty Services)

  • 장영용;박은주
    • 마케팅과학연구
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    • 제15권1호
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    • pp.41-60
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    • 2005
  • 최근 들어 미용서비스를 대상으로 한 소비자 행동 연구들이 활발하게 진행되고 있으나 주로 서비스 접객시점에서의 서비스 품질과 고객만족 등에 관한 연구였으며, 소비자 의사결정과정의 첫 단계에 해당하는 욕구발생 혹은 문제인식 단계에서의 미용서비스 구매동기를 다룬 연구는 미미하다. 본 연구는 미용서비스업 중 머리미용서비스를 대상으로 미용서비스에 대한 소비자의 구매동기와 정보 탐색이 어떠한 내용으로 구성되어 있는지 그 개념적 구조를 살펴보고, 미용서비스 구매동기가 정보탐색에 미치는 영향을 알아보며, 인구 통계적 변인에 따라서 미용서비스에 대한 소비자의 구매동기와 정보탐색의 하부요인이 어떠한 차이를 보이는지 알아봄으로써, 향후 미용서비스와 관련된 연구에서 활용활 수 있는 소비자의 구매동기와 정보탐색에 대한 기초적인 자료를 제공하고자 하며, 미용서비스업을 경영하는 경영자와 마케터들에게 미용서비스 소비자들의 구매행동을 이해시켜줌으로써 미용서비스업의 특성에 맞는 마케팅 전략을 수립하는데 도움을 주고자 하는데 그 목적이 있다. 연구결과, 미용서비스를 이용하는 소비자들은 실질적 필요 이외에 유행추구, 충동구매, 특별한 일, 분위기 및 기분전환에 의해서도 구매동기가 활성화됨을 알 수 있었고, 대중매체, 다른사람 의견, 경험 및 점포관찰, 판촉물을 이용하여 정보를 탐색하였으며, 미용서비스 구매동기 하부요인 중 유행추구, 충동구매, 분위기 및 기분전환의 3가지 요인만이 정보탐색활동에 영향을 미침을 알 수 있었다. 또한 연령아 상대적으로 낮고, 미혼이며, 직장여성이나 학생 집단일수록 다른 집단에 비해 대체로 다양한 미용서비스 구매동기를 보였고, 정보탐색정도가 높은 것으로 나타났다.

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기혼 여성의 구매충동 제어전략 사용과 관련변인 연구 (The Self-Control Strategies of Married Women to Restrain their Buying Impulse)

  • 송인숙;양덕순
    • 대한가정학회지
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    • 제44권12호
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    • pp.65-78
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    • 2006
  • It is very important for consumers to control their buying impulse the modem market environments because of the enormous marketing pressure to induce consumers to buy. In this context, we investigated (i) the relevant factors to construct the strategies for restraining buying impulse, (ii) the frequency with which the strategies are used, and (iii) the variables related to the strategies. Data were gathered through an internet survey(azoomma.com) and total 626 cases were analysed. Self-control strategies prior to the buying impulse comprise four categories: restricting the means of payment and transportation, avoiding shopping stimulus, no-wandering around a shop, and planning a purchase. Self-control strategies after the buying impulse comprise five categories: normative assesment of impulse buying, reconsidering economic condition, postponing purchasing decision, distrusting marketing activities, and partially satisfying buying impulse. Most of married women use these strategies very often, and some psychological variables are more related with them than demographic variables. Based on findings some implications for consumer education are also discussed.

Determinations of Impulsive Buying Behavior: An Empirical Analysis of Consumers' Purchase Intentions for Offline Beauty Products

  • Tayyaba Tanveer;Mustaghis ur Rahman;Syeda Qurat ul Ain Kazmi
    • International Journal of Computer Science & Network Security
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    • 제24권7호
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    • pp.45-54
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    • 2024
  • Ingrained in multiple consumption theories, this research covers the seven determinants (Hedonic Consumption, Consumers' mood, Store layout, product promotion, Persons' situation, Materialism, and Product Attributes) of purchase intentions of a consumer. For this study, 384 offline shoppers were surveyed and found that out of seven, six determinants significantly trigger impulse buying behavior of customers of beauty products in a modern market setting while one determinant 'Materialism' did not have any influence on the impulse buying behavior. The relationships of the variables were statistically checked by multiple linear regression. Results of this study show that a consumer's mood has a significant impact on impulse buying as it can trigger the impulse behavior of consumers. Person situations also have a positive impact on impulse buying it means time, money, fear of missing out can active impulse buying. Store layout can also trigger that unplanned purchase which means store lighting, the music of the store, ambiance may affect the purchasing. Product promotion has an impact on spontaneous purchase which indicates that free coupons, discounts, free delivery, offers to attract the customer to sudden purchase. Product design, packaging, color, labeling indicate a positive and significant impact on impulse buying. However, materialism indicates an insignificant impact on impulse buying.

중년기 주부의 일상적 의복구매행동에 관한 질적 연구: 의복소비가치와 의복구매유형을 중심으로 (A Qualitative Study on Middle-Aged Homemakers' Daily Clothing Purchase Behavior: Clothing Consumption Values and Clothing Purchase Types)

  • 오현정
    • Human Ecology Research
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    • 제52권3호
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    • pp.243-253
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    • 2014
  • This qualitative case study examined the experience of middle-aged homemakers with buying and wearing clothes. Clothing benefits and clothing purchase types were observed in the homemakers' daily clothing-related behavior. This study aims to understand clothing consumption values in light of clothing benefits and to determine purchasing methods, purchasing mental states, and personal characteristics according to the clothing purchase types of middle-aged homemakers. The participants of this study were four full-time homemakers and four homemakers with a job outside the home, all in middle age. This study was conducted through in-depth interviews based on an unstructured questionnaire, and the data were collected from January 2010 to October 2010. The results were as follows: first, the clothing benefits were identified as a social stereotype, aesthetic taste, economy, wearing situation, and age perception. The most important clothing consumption values to the middle-aged homemakers based on the observed clothing benefits were, in order: social value, emotional value, epistemic value, functional value, and conditional value. Second, the type of clothing purchase was observed to be planned buying, followed by impulse buying, and compensatory buying. Even when a homemaker planned to shop regularly, when they were exposed to an attractive retailer promotion, they seized on the opportunity on impulse or made a compensatory purchase to divert oneself. Even though homemakers prefer primarily impulse buying, when they went shopping for clothing with their mother-in-law or husband, they made planned purchase also.

Impulse Buying Behavior in Distribution Centers of Kathmandu

  • Bharat RAI;Rewan Kumar DAHAL;Bhupendra Jung SHAHI;Binod GHIMIRE
    • 유통과학연구
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    • 제21권5호
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    • pp.19-29
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    • 2023
  • Purpose: The study's primary objective was to pinpoint the variables impacting consumers' impulsive purchasing decisions in the distribution centers in Kathmandu, the capital city of Nepal. Research design, data, and methodology: The independent variables used to identify consumer impulse buying behavior were the in-store displays, store employee behavior, reference groups, and promotional activities. A 6-point Likert scale questionnaire was employed for collecting the primary data from customers at the retail center of Kathmandu. The study's sample size was 396, employing a convenient sampling method. Statistical Package for the Social Sciences (SPSS) and Analysis of a Moment Structures (AMOS) have been used to show the relationships between dependent and independent variables. Results: The outcome of the path analysis using structural equation modeling demonstrates that in-store displays, reference groups, and store employees' behavior significantly influence the customers' impulse buying decisions in the distribution center. Additionally, it has been discovered that promotional activities have no significant impact on consumers' impulsive purchasing decisions made at the retail center of Kathmandu. Conclusions and Implications: The study's findings indicate that the actions of store personnel, reference groups, and in-store displays significantly contribute to the acceleration of impulsive purchases. Such findings provide researchers and business executives with a road map for the future.

패션관여, 쾌락적 소비가 충동구매에 미치는 영향 -한국과 미국 소비자의 비교- (Effects of Fashion Involvement and Hedonic Consumption on Impulse Buying -Comparison of Korean and American Young Consumers-)

  • 박은주
    • 한국의류학회지
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    • 제30권9_10호
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    • pp.1413-1422
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    • 2006
  • Technologies such as television shopping channels and the internet expand consumers' impulse purchasing opportunities. The interest in national differences of consumer behavior was growing and highlighted the importance of understanding the national context of consumer behavior in an increasing globalized marketplace. The purposes of this study were to examine the effects of fashion involvement and hedonic consumption on impulse buying for Korean and American young consumers, and to compare the differences between two groups. A questionnaire was developed from literatures reviewed. Data were obtained from students attending universities in Korea(N=413) and the U.S.(N=290). Using structural equation modeling, the results indicated that the proposed model of this study was appropriate to explain the effects of fashion involvement and hedonic consumption on impulse buying for Korean and American young consumers. The model showed that fashion involvement and hedonic consumption played important roles in triggering impulse buying for two groups. In addition, American consumers were more likely to influence fashion involvement and hedonic consumption on impulse buying than Korean consumers. The results provided some insights into globalized retail marketing theory supporting the national aspects of impulse buying. Future research and managerial implications are addressed.

CATV 홈쇼핑에서의 충동구매 자극 요인과 구매 경험과의 관련성 (The Relationship between Impulsive Buying Stimulus and Buying Experience in Cable TV Home Shopping)

  • 서미정;김혜선
    • 대한가정학회지
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    • 제42권3호
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    • pp.105-118
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    • 2004
  • Cable TV Home Shopping is one of the popular distribution channels in modem society because of purchasing convenience and saving in shopping time. However, in spite of these advantages, there are some problems because of marketing strategies of many Cable TV shopping companies which stimulate impulse purchases. This study is aimed to find the relationship between buying experience and reaction to impulsive buying stimulus. This study can give a valuable insight in consumer education regarding impulsive purchase behavior in Cable TV home shopping. Study results can also give useful information on the direction of consumer campaign and consumer protection policies. The data was collected by using a questionnaire and the final 496 cases were analyzed by SPSS Win 10.0 program. The major finding were that: 1. Younger, more educated and unmarried consumers tend to response more to impulsive purchasing stimulus. 2. consumers with higher response to impulsive purchasing stimulus had more buying experience, higher shopping frequencies and spent more money in Cable TV home shopping than consumers with lower response. These study results showed that there are some relationship between impulse purchasing stimulus and buying experience in Cable TV home shopping. Therefore, Cable TV Home Shopping companies should provide correct information to the consumers, so they can make resonable decisions. And the consumers should also try to restrain themselves from purchasing impulsively. A law that will regulate all false or exaggerated ads should be provided. To reach righteous and beneficial home shopping culture for both consumer and companies, all these means should be cooperated.

청주지역 여대생의 화장품 구매행동에 관한 연구 (A Study on Cosmetic Purchasing Behaviors among Female College Students in Cheongju Area)

  • 이희숙
    • 한국생활과학회지
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    • 제5권1호
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    • pp.33-42
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    • 1996
  • The purpose of this study is to investigate cosmetic purchasing behaviors among female college students in Cheongju area. Three-hundred female college students who were attending universities in Cheongju area were selected. Questionnaire survey method and SPSS computer program were utilized. The findings of this study were as follow: First, 8.5% of monthly disposible money was spent for cosmetic and this amount of cosmetic expenditure was a little burden to female college students. Second, most female college students began to make up from freshmen or sophomore. And they were making up for self-satisfaction rather than showing off. Third, the purchasing behaviors of female college students were most affected by TV advertisements. Fourth, female college students thought that cosmetic is a necessity rather than luxury for them. And they were considering quality when they buy cosmetic first and price second. Fifth, female college students showed that rather low level of impulse purchasing behaviors.

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백화점카드 이용자의 패션라이프스타일에 따른 의복구매행동 (Clothing Purchasing Behavior of Department Store Credit Card Users according to Fashion Lifestyle)

  • 유은정;구양숙
    • 한국의류산업학회지
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    • 제4권1호
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    • pp.40-46
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    • 2002
  • The purpose of this study was to classify the clothing purchasing behavior of department store credit card users according to fashion lifestyle. The questionnaire was administrated to 346 female department store credit card users aged over 20 living in Daegu, Frequency factor analysis, cluster analysis, one-way Analysis of Variance (ANA), MANOVA, Scheffe test, ${\chi}^2$-test and t-test were used for satistical analysis. The consumers' lifestyle was classified by fashion oriented, practical and self conspicuous. The results showed that the credit card users' clothing purchasing behavior was different according to the fashion lifestyle. The self conspicuous group showed the highest score in impulse buying.

화장품 소비자의 쇼핑성향 유형에 따른 화장행동 및 구매행동 (Cosmetics Behavior and Purchasing Behavior according to Female Cosmetics Consumer' Shopping Propensity Typology)

  • 박은희;구양숙
    • 패션비즈니스
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    • 제15권5호
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    • pp.28-42
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    • 2011
  • The purpose of this study was to classify cosmetics shopping propensity and analyze the relationship between cosmetics shopping propensity typology, cosmetics behavior, and purchasing behavior of female cosmetics consumers. Questionnaires were administered to 455 famale consumers living in Deagu and Kyungbook province. Data were analyzed by using frequency, factor analysis, cluster analysis, correlation analysis, $X^2$-test, ANOVA, and Duncan-test. The findings are as follows. Cosmetics shopping propensity typologies of female consumers were classified into four groups such as economic, band loyalty, passive, and impulse display shopping. In the relationship of the cosmetics shopping propensity was related to the sub-variables of cosmetics behavior. Cosmetics shopping propensity groups showed different all the sub-variables of cosmetics behavior factors. Cosmetics shopping propensity groups showed connected with the sub-variables of cosmetics purchasing behavior factors.