• Title/Summary/Keyword: evaluation of quality

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An Evaluation on the Degrees of Satisfaction of Product with Hierarchical Quality Structure Using Possibility Distribution Function (가능성분포함수를 이용한 계층적 품질구조를 가진 제품의 만족도 평가)

  • 김정만
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.21 no.46
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    • pp.173-180
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    • 1998
  • In conventional probability-based quality evaluation of products with qualitative characteristics, many factors that affect the evaluation are not easily represented quantitatively, because the relation between reliability of human evaluator and each of these factors is not clear. In order to evaluate the quality of product with qualitative characteristics quantitatively, in this paper, the relation is represented as the shape of possibility distribution function of fuzzy set on the interval [0,1]. Furthermore, fuzzy reasoning is used to obtain the estimates of quality characteristics. And, it is supposed that many quality characteristics affected by the above factors are connected with the final characteristic through hierarchical structures. Finally, using the estimates gained from the final evaluation, qualitative characteristics are evaluated by use of concept of pattern recognition.

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Evaluation on the Satisfaction of School Illumination Quality by Applying SERVPERF Model (SERVPERF 모형을 응용한 학교 조명 품질 만족도 평가)

  • Jee, Soon-Duk;Kim, Sung-Ae;Kim, Chae-Bogk
    • Journal of the Korean Institute of Educational Facilities
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    • v.20 no.3
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    • pp.29-39
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    • 2013
  • This study addresses the evaluation on the satisfaction of school illumination quality by applying SERVPERF model after extracting factors affecting school illumination quality. Three types of illumination systems (fluorescence light, general LED light and high color rendition LED light) were tested by students who have used each illumination system. Three factors such as effectiveness, esthetic sense and function were developed for evaluation. Satisfaction evaluation was performed based on applied SERVPERF model by comparing perceived levels. The differences of perceived levels of satisfaction on the illumination systems were analyzed by ANOVA. The results said respondents satisfy only the high color rendition LED light regardless of three factors. Especially, students who experienced high color rendition LED light have strong intention to recommend that illumination system to other schools. They also express their desire to use that system at home. Interestingly, there is not much satisfaction difference between fluorescence light and general LED light.

Development of an Evaluation Instrument for Service Quality in Nursing Homes (노인요양시설 서비스 질 평가 도구 개발)

  • Lee, Ji-A;Ji, Eun-Sun
    • Journal of Korean Academy of Nursing
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    • v.41 no.4
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    • pp.510-519
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    • 2011
  • Purpose: The purposes of this study were to identify the factors influencing service quality in nursing homes, and to develop an evaluation instrument for service quality. Methods: A three-phase process was employed for the study. 1) The important factors to evaluate the service quality in nursing homes were identified through a literature review, panel discussion and focus group interview, 2) the evaluation instrument was developed, and 3) validity and reliability of the study instrument were tested by factor analysis, Pearson correlation coefficient, Cronbach's ${\alpha}$ and Cohen's Kappa. Results: Factor analysis showed that the factors influencing service quality in nursing homes were healthcare, diet/assistance, therapy, environment and staff. To improve objectivity of the instrument, quantitative as well as qualitative evaluation approaches were adopted. The study instrument was developed with 30 items and showed acceptable construct validity. The criterion-related validity was a Pearson correlation coefficient of .85 in 151 care facilities. The internal consistency was Cronbach's ${\alpha}$=.95. Conclusion: The instrument has acceptable validity and a high degree of reliability. Staff in nursing homes can continuously improve and manage their services using the results of the evaluation instrument.

A Study on Real-time Quality Evaluation Method of Bibliographic Database (실시간 서지데이터베이스 평가방법에 관한 연구)

  • 노경란;권오진;유현종;문영호;홍성화
    • The Journal of the Korea Contents Association
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    • v.2 no.4
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    • pp.76-84
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    • 2002
  • The conventional database evaluation method is carried out by the way in which the person in charge of each specialty database(DB manager) composes the evaluation sheets for corretionㆍrevision on the already-constructed database in a manual method and carries out the measurement and re-education of DB workers based upon it. As a result, that way consumes much time on career information and measurement works about DB workers, causing low time and cost efficiency and lack of systematic management of DB workers, resulting in becoming the hindrance factor of databases quality improvement. This research provides on-line, red-time results of measurements about the efficiency of DB production and DB workers by combining the static measurement with dynamic measurement by DB manager, both of which utilize the System. Therefore, the DB manager can contribute to the improvement of DB quality by determining the continuation of DB production by DB workers or carrying out the re-education of DB workers without being affected by time or spacial constraints.

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Evaluation Method for Improvement of Indoor Air Quality Using Mass Balance (물질수지를 이용한 실내공기질 개선정도 평가)

  • Kim, Young-Hee;Kim, Moon-Hyeon;Yang, Won-Ho
    • Journal of Environmental Science International
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    • v.15 no.10
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    • pp.913-918
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    • 2006
  • Despite the wide distribution of air pollutants, the concentrations of indoor air pollutants may be the dominant risk factor in personal exposure due to the fact that most people spend an average of 80% of their time in enclosed buildings. Researches for improvement of indoor air quality have been developed such as installation of air cleaning device, ventilation system, titanium dioxide$(TiO_2)$ coating and so on. However, it is difficult to evaluate the magnitude of improvement of indoor air quality in field study because indoor air quality can be affected by source generation, outdoor air level, ventilation, decay by reaction, temperature, humidity, mixing condition and so on. In this study, evaluation of reduction of formaldehyde and nitrogen dioxide emission rate in indoor environments by $TiO_2$ coating material was carried out using mass balance model in indoor environment. we proposed the evaluation method of magnitude of improvement in indoor air quality, considering outdoor level and ventilation. Since simple indoor concentration measurements could not properly evaluate the indoor air quality, outdoor level and ventilation should be considered when evaluate the indoor net quality.

Development of Vibration Index for the Objective Evaluations of Idle Vibration Quality in a Passenger Car (차량 아이들 감성진동 평가를 위한 진동평가지수의 연구)

  • Park, Hong-Seok;Lee, Sang-Kwon;Yoon, Gi-Soo;Lee, Min-Sup
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.22 no.3
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    • pp.214-222
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    • 2012
  • Driver's feeling is variously affected by lots of components such as engine, frame, wheels, and seats during the operation of automobiles. The main objective of this research is to identify the correlation between subjective evaluation and vibration metrics that was set by ISO to investigate development of the car vibration quality index using multiple linear regressions(MLR). A previous research related with automotive vibration quality used the method of calculating acceleration values of the point of a seat, a seat back, foot as RMS for objective evaluation. The automotive comfort is determined by RMS values. In comparison with the previous research, this study includes not only the vibration metrics, but also subjective values by jury evaluation. By indentifying the correlation between subjective evaluation and vibration metrics, the automotive vibration quality index is developed through MLR. Based on the results of this study, the proposed the automotive vibration quality index which developed through MLR will be helpful to obtain objective and reliable automotive comfort values.

Development of Vibration Index for the Objective Evaluations of Idle Vibration Quality in a Passenger Car (차량 아이들 감성진동 평가를 위한 진동평가지수의 연구)

  • Park, Hong-Seok;Lee, Sang-Kwon;Yoon, Gi Soo;Lee, Min Sup
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2012.10a
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    • pp.683-688
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    • 2012
  • Driver's feeling is variously affected by lots of components such as engine, frame, wheels, and seats during the operation of automobiles. The main objective of this research is to identify the correlation between subjective evaluation and vibration metrics that was set by ISO to investigate development of the car vibration quality index using multiple linear regressions (MLR). A previous research related with automotive vibration quality used the method of calculating acceleration values of the point of a seat, a seat back, foot as RMS for objective evaluation. The automotive comfort is determined by RMS values. In comparison with the previous research, this study includes not only the vibration metrics, but also subjective values by jury evaluation. By indentifying the correlation between subjective evaluation and vibration metrics, the automotive vibration quality index is developed through MLR. Based on the results of this study, the proposed the automotive vibration quality index which developed through MLR will be helpful to obtain objective and reliable automotive comfort values.

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Developing a Measurement Scale for User Evaluations of Internet Portal Sites (인터넷 포털 사이트에 대한 사용자 평가측정 도구의 개발)

  • 김현경;이문규;김해룡
    • The Journal of Society for e-Business Studies
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    • v.6 no.3
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    • pp.127-148
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    • 2001
  • As the Internet service is expanding rapidly, portal sites, a gateway tn the net, are attracting increasing attention these days. As the Internet service has expanded rapidly, so has the interest for portal sites,, which serve as a gateway to the net. Despite the tendency, however, research on a measure by which to evaluate the quality of portal sites or development of such measures has not been fully pursued. As online services, faced with profitability, are considering 'charge per view', the development of a set of quality evaluation measures for portal services will prove to become a valuable instrument in constructing competitive strategies that are vital for survival and growth of a firm. In that regard, this study aims to develop a set of evaluation measures for Internet portal sites by empirically investigating the most common offline measures for quality of services, SERVQUAL, retail SERVQUAL and other evaluation measures for IT-related online services. Moreover, the study offers the strategic implications of the defined measures.

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Analysis of Academic Evaluation Indicators Based on Citation Quality

  • Zhang, Mingyue;Shi, Jin;Wang, Jin;Liu, Chang
    • Journal of Information Processing Systems
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    • v.14 no.4
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    • pp.916-925
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    • 2018
  • The academic research performance is often quantitatively measured by means of using citation frequency. The citation frequency-based indicators, such as h-index and impact factor, are commonly used reflecting the citation quality to some extent. However, these frequency-based indicators are usually carried out based on the assumption that all citations are equal. This may lead to biased evaluations in that, the attributes of the citing objects and cited objects are significant. A high-accuracy evaluation method is needed. In this paper, we review various citation quality-based evaluation indicators, and categorize them considering the algorithms being applied. We discuss the pros and cons of these indicators, and compare them from four dimensions. The outcomes will be useful for our further research on distinguishing citation quality.

Development of a Sound Quality Index for the Evaluation of an Intake Noise of a Passenger Car (급가속시 차량의 흡기소음에 대한 음질지수 개발)

  • Lee, J.K.;Park, Y.W.;Chai, J.B.
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.15 no.8 s.101
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    • pp.939-944
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    • 2005
  • In this paper, a sound quality index for the evaluation of the vehicle intake noise was developed through a correlation analysis of the objective measurement and the subjective evaluation. First, intake orifice noise was measured at the wide-open throttle sweep condition. And then, the acoustic transfer function between intake orifice noise and interior noise was measured. Simultaneously, subjective evaluation was carried out with a 10-scale score by 8 special engineers. The correlation analysis between the psychoacoustic parameters derived from the measurement and the subjective evaluation was performed. The most critical factor was determined and the corresponding sound quality index for intake noise was obtained from the multiple factor regression analysis method. Finally, the effectiveness of the proposed index was validated.