• 제목/요약/키워드: evaluation of operation program

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Research on Development of Housing Welfare Program Satisfaction Evaluation Tool -Focusing on housing welfare programs for residents of long-term public rental housing in Seoul-

  • Yoon Hye JUNG;Jung Seok OH
    • 융합경영연구
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    • 제12권1호
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    • pp.53-64
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    • 2024
  • Purpose: The purpose of this study is to develop a satisfaction evaluation survey tool that reflects the characteristics of the program for housing welfare supported in long-term public rental housing in Seoul. Research design, data and methodology: The main research methods of the study were review of previous studies, literature review, and expert consultation. Results: First, the characteristics of each housing welfare program being promoted by Seoul City were summarized, and the characteristics were reflected in the evaluation survey tool. Second, the SERVOUAL model, a service quality model, was used to measure satisfaction with the housing welfare program and modified to suit the characteristics of the program. Third, an evaluation survey tool was constructed by dividing the evaluation tool into common questions and individual questions, and for the operation and sustainability of the housing welfare program, rather than just evaluating satisfaction, program loyalty was used as a survey item. Fourth, through expert advice, more than 10 evaluation questions for each housing welfare program were revised. Conclusions: The results of future research are expected to be used to prepare practical operation plans through annual monitoring of housing welfare programs and comparative analysis between programs.

중요도-만족도 분석(IPA) 기법을 활용한 노인복지관의 실버 오케스트라 프로그램 평가에 대한 연구 (An Evaluation of Importance and Performance for the Silver Orchestra Program Using IPA)

  • 허순구
    • 한국콘텐츠학회논문지
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    • 제20권12호
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    • pp.287-300
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    • 2020
  • 본 연구는 노인복지관이 운영하는 실버 오케스트라 프로그램의 실천적 개선 방향을 도출하기 위하여 운영 속성에 대한 중요도-만족도 분석(IPA)을 수행하였다. 우리나라의 춘천동부노인복지관이 운영하는 '춘천 실버 오케스트라' 프로그램을 대상으로 실버회원 그룹(N=53)과 프로그램 운영자 그룹(N=32)을 조사 대상자로 선정하였다. '지역사회와의 연계', '예산 운영', '프로그램 운영', '인력 운영', '홍보전략', '프로그램 운영환경'을 포함하는 6개의 평가영역으로 구성된 평가지표를 설계하였다. 그리고 평가영역에 대하여 22개의 평가항목을 구성하였다. 본 연구의 결과, 실버회원 그룹에서는 '인력 운영'이 중요도와 만족도에서 가장 높은 우선순위를 가지는 것으로 나타났다. 프로그램 운영자 그룹에서는 '예산 운영'과 '인력 운영'이 중요도와 만족도에서 각각 가장 높은 우선순위를 차지하였다. IPA 매트릭스 분석을 통하여 나타난 연구 결과를 기반으로, 성공적인 프로그램 운영을 위해서는 실버회원 그룹과 프로그램 운영자 그룹의 관점에서 현상유지 및 강화, 집중투자 및 개선, 낮은 우선순위, 그리고 과잉노력 지양으로 영역화된 프로그램 운영 속성에 대해서 서로 차별화된 노력과 관심을 지속적으로 가져야 한다는 시사점을 제공한다.

아파트 커뮤니티 프로그램 운영 평가를 통한 주민주도형 운영 매뉴얼 개발 (The Development of Resident-driven Operational Manual through the Evaluation of Community Programs in Apartment Complexes)

  • 강순주;김진영;이보배
    • 한국주거학회논문집
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    • 제25권3호
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    • pp.131-143
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    • 2014
  • The purpose of this study is to develop an operation manual of resident-driven community program by evaluating community program operation to realize a sustainable apartment complex and vitalize a community. To achieve this purpose, 8 community experts, who are in charge of 42 complexes of 7 autonomous districts among 25 districts in Seoul were interviewed from September 2013 to December 2013. Main results of the study are as follows. 1) Operational problems and improvements are deduced from evaluating operation process of community programs. It is found that smooth cooperation of main operators including a community vitalization association, a resident representative meeting and a control office is the most important. 2) Operation guideline for representative programs are suggested based on analysis of operational characteristics of 3 types of community programs; communication, recycling and environment management, according to program operation elements; material element, programming element, human element and finance element. 3) An operation manual of resident-oriented community program is presented after considering evaluation of operation processes and analysis of 3 types of operational elements of community programs.

CIPP 평가 모형을 적용한 대기업 사원 공학입문 교육 만족도에 관한 연구 (A Study on Satisfaction of New Employee Engineering Introduction Training Program Applying CIPP Evaluation Model Focusing on D Corporation)

  • 전주현;이재응
    • 공학교육연구
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    • 제16권3호
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    • pp.79-86
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    • 2013
  • The purpose of this study was to analyze the factors related to the satisfaction of the introductory engineering education program for the employees, who majored liberal arts or commerce, among the educational programs for industrial workers which are performed as an effort to spread the performance of the Innovation Center for Engineering Education, and reinforce the competitiveness through effective program operation. This study was performed on the basis of CIPP evaluation model (context, input, process, product). A factorial analysis and a regression analysis were conducted based on a survey made on 87 persons who completed the introductory engineering education program among the employees of D group who majored liberal arts or commerce. It is expected that this study will contribute toward suggesting the implications for designing and operating the educational programs for industrial workers in order to find out the important factors of satisfaction and to conduct the education operation with professionalism.

창녕지역 축제에서 지역농특산물 및 그 가공품의 구매와 운영 프로그램과의 관련성 (Relationship among Operation Program and Purchase of Local Agricultural Products and Processed Products at Changnyeong Local Festival)

  • 차용준;허은실
    • 한국식생활문화학회지
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    • 제30권1호
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    • pp.29-40
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    • 2015
  • This study analyzed purchasing characteristics of local agricultural products and processed products as well as evaluated operation programs for Changnyeon festival participants. The purchasing rates of local agricultural products and processed products at this festival were 63.6% and 49.1%, respectively, and the main purchased crops were onion (42.6%) and garlic (20.7%). Drinks (43.6%) were highly purchased processed products. The recognition (95.3%) and preferences (98.4%) for Changyeong local agricultural products were high at this festival. Subjects (72.5%) responded that public relations were effective for sale at this festival, and evaluation of the operation program for the festival was $3.51{\pm}0.74$ (total score 5 points). Satisfaction with the experience event (37.7%) and exhibition event (33.6%) were high at this festival program, whereas participants gave low rates for art exhibition and sale events of local agricultural products (16.2%), cooking education (14.7%), direct education program (12.9%), and games (12.1%). This festival was an effective means of public relations, although purchase effects were not significant. This result suggests that the festival is necessary for planning a program to increase purchasing.

환경부의 체험환경교육 프로그램 지원 사업 개선 방안 연구 (Research on Improving the Supporting System for Experiential Environmental Education Programs Funded by Ministry of Environment)

  • 이재영;김인호;이선경;김대희;정철;김남수;김수연;정수정;조은정;최인미
    • 한국환경교육학회지:환경교육
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    • 제19권1호
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    • pp.30-42
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    • 2006
  • The Ministry of Environment supports environmental education mainly in two ways ; one is by supporting schools engaged in environment conservation model school and the other is by extending grants for experiential environmental education programs. This research aims to evaluate the current status of grant for experiential environmental education programs while proposing possible improvement for constructive and continuing development of the support measures. Grant for experiential environmental education programs is divided into two areas of grant for schools and grant for community-based civil organizations. The diagnosis and evaluation were conducted in terms of 7 areas, such as time, facilities, programs, manpower (professional expertise), operation, administrative and financial support mechanism and others. Research process involved the review of previous studies in 2001 and 2003, comparison of the grant program with other grants in and out of Korea for environment education, and the following areas considered when identifying improvement options: i) Overall review of objectives and operations, ii) expansion supports programs oriented problem solving as well as those focused ecological sensitivity, iii) change from expendable, one-time program to productive, continuous program, iv) link to social changes and issues, v) principles for operation and evaluation, vi) criteria and methods for program selection and evaluation, and vii) improving operation system. Based on review and the overall evaluation on the experiential environmental education program grant, the recommendation for improving operation system were provided, which included stages of passive improvement, active improvement and building infrastructure for environment education, and building capacity of the members related in the initiatives.

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간호사 보수교육 프로그램 평가도구 개발 (Development of the Program Evaluation Measurement of Continuing Nursing Education Programs)

  • 조미영;김미영
    • 대한간호학회지
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    • 제43권2호
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    • pp.236-246
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    • 2013
  • Purpose: This study was done to develop a measurement tool for evaluation of continuing nursing education programs and to verify its validity for effective management and quality of education programs. Methods: The draft of the evaluation measurement was developed from consultation with professionals, focus group interviews targeting groups of nurses, and individual interviews with education program planners. After 6 professionals examined content validity, 46 items were retained. A pilotsurvey was conducted to confirm the time required to complete the questionnaire and the level of understanding of general content and each item in the questionnaire. Construct validity was verified through exploratory factor analysis of data from a survey with 44 items completed by 452 nurses and 59 education program planners. Results: The final evaluation measurement for continuing nursing education programs consisted of 6 evaluation factors and 36 evaluation items. The 6 evaluation factors included identifying program goals and target groups, program planning, performance, operation and management, program outcomes, and program effectiveness. Conclusion: The evaluation measurement for continuing nursing education programs developed in this study is considered suitable to utilize as an evaluation measurement of the quality of continuing education programs for nurses.

Development and Application of a Forest Education Program Using the ADDIE Model

  • Kim, Soyeon;Kim, Jiwon;Choi, Jungkee
    • Journal of Forest and Environmental Science
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    • 제36권3호
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    • pp.243-254
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    • 2020
  • This study was conducted to develop a forest education program through middle school curriculum linkage. We used the ADDIE model, comprising the five phases of Analysis, Design, Development, Implementation and Evaluation, to secure the objectivity of the program. In the Analysis phase, middle school textbooks were analyzed while considering middle school students' needs for curriculum linkage and the developmental stages of adolescents. The Design phase focused on promoting an understanding of curriculum subjects based on what was reviewed in the Analysis phase and concretized and organized a program that can be implemented in the forest, with a focus on science and physical education, based on the results of middle school students' needs. We also established the objectives and goals of curriculum linkage forest education, established the concept of the program, and selected the educational contents, teaching-learning methods, and evaluation methods. In the Development phase, we developed a 2-night, 3-day program linkage with the middle school curriculum and created a manual for instructors and a workbook for students. In the Implementation phase, we revised and supplemented the program through the first test operation with 24 students in their second year of middle school, after which, we carried out a six-session program for the 2-night, 3-day as the second test operation with 17 students in their second year of middle school. In the Evaluation phase, the program was evaluated by the students who participated in the second test operation using questionnaires on satisfaction and curriculum linkage understanding as well as rating scales for attitudes toward forests and environmental sensitivity. The results showed that middle school students showed positive significance in satisfaction and understanding of the middle school curriculum as well as attitudes toward forests and environmental sensitivity through the forest education program.

대학 장기현장실습 프로그램의 성과평가지표 개발 및 적용에 관한 연구 : 한국기술교육대학교의 사례 (A Study on the Development and Application of Performance Evaluation Criteria for Co-op Programs in Universities: Focused on the Case of KOREATECH)

  • 오창헌;엄기용
    • 경영과학
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    • 제32권4호
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    • pp.155-173
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    • 2015
  • Koreatech has adopted a long-term co-op program called IPP (Industry Professional Practice) to address problems in higher education of Korea since 2012, but it was anticipated to face many difficulties in implementing the program due to lack of relevant experiences in Korea. In this regard, a performance evaluation scheme was urgently required to judge the effectiveness of the Co-op program and improve the operational efficiency at the same time. This study aimed to develop comprehensive performance evaluation criteria for the co-op programs on the basis of Kirkpatrick's four-level performance evaluation model for training programs, and apply it to a real Co-op operation to test its feasibility. For this purpose, thorough review on the training program evaluation literature and in-depth analyses of overseas cases of co-op performance evaluation were conducted. Then, a set of Co-op performance evaluation criteria was developed and applied to the Koreatech's Co-op operation in 2013. Two Co-op student questionnaire surveys were administered before and after Co-op terms to measure students' reactions to the Co-op program (Level 1) and changes in participating students' attitudes and competencies (Level 2). In addition, employment rates of Co-op participating and non-participating students were compared (Level 4). The analysis findings showed that participating students were quite satisfied with their jobs and companies, and the Co-op program was effective to a certain degree at enhancing non-major competencies and attitudes to occupation of students. Together, the employment rate of Co-op participants, particularly in small- and medium-sized companies, grew significantly in comparison with that of non-participants. In the last part, several directions for improving the effectiveness of the Co-op programs were discussed.

전력계통 운영측면에서의 신뢰도 평가 Tool의 비교분석 (A Comparison of Reliability Evaluation Tools for Power System Operation)

  • 최재석;권중지;트란트룽틴;전동훈;박윤석;최홍석;윤용태;차준민
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2005년도 추계학술대회 논문집 전력기술부문
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    • pp.198-200
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    • 2005
  • This paper illustrates the pragram features of reliability evaluation on operation mode (operational planning and operating) of power system. The eighty eight relative reports and papers with seventeen kinds of reliability programs were Investigated in this paper. Two programs, PRA and ASSESS, were focused on the operation mode reliability evaluation program and the comparions of the two program features are introduced.

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