• Title/Summary/Keyword: eco-friendly car

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A Study on the Relationship between Service Quality, Customer Satisfaction, and Long-term Orientation for Eco-Friendly Car Maintenance Using Service Profit Chain Model: Focusing on Comparison between Internal and External Customers (서비스 이익 사슬 모델을 활용한 친환경 자동차 정비 서비스품질, 고객만족, 장기지향성 간의 관계에 대한 연구: 내부 및 외부 고객 간 비교를 중심으로)

  • Jung Yup Hwang;Chan Kwon Park;Chae Bogk Kim
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.2
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    • pp.82-101
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    • 2023
  • This study is to identify the maintenance service quality of eco-friendly cars, which are rapidly increasing recently. Research is conducted by synthesizing research from the perspectives of internal employees and external customers by using the service profit chain model. Specifically, it is to study the overall structural relationship between internal customer satisfaction, physical quality, interaction quality, outcome quality, external customer satisfaction and long-term orientation. For the study, 202 questionnaires were collected from internal employees and 204 questionnaires from external customers. The results of testing the research hypotheses targeting the internal employee group are as follows. As a result of testing hypothesis 1, internal customer satisfaction has a significant positive (+) effect on physical quality and interaction quality. As a result of testing hypothesis 2, the service quality of eco-friendly car maintenance has a significant positive (+) effect on each other. As a result of testing hypothesis 3, physical quality and outcome quality have a significant positive (+) effect on external customer satisfaction. The results of testing the research hypotheses targeting an external customer group are as follows. As a result of testing hypothesis 2, in the relationship between eco-friendly car maintenance service quality, physical quality has a significant positive (+) effect on interaction quality, and interaction quality has a significant positive (+) effect on outcome quality. As a result of testing hypothesis 3, interaction quality and outcome quality have a significant positive (+) effect on external customer satisfaction. As a result of testing Hypothesis 4, external customer satisfaction has a significant positive (+) effect only on intention to reuse. Finally, as a result of examining the difference in perception between the internal employee group and the external customer group in eco-friendly car maintenance service quality and external customer satisfaction, it was verified that there was a significant difference only in outcome quality and external customer satisfaction.

Effect of Satisfaction with the EV Rent-a-car on the Purchase of the EV (전기 렌터카 이용 만족도가 전기차 구매에 미치는 영향)

  • Koh, Youngkyu;Kim, Suwan;Son, Sang-Hoon;Rhim, Chulwoo
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.21 no.1
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    • pp.193-208
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    • 2022
  • The purpose of this study is to verify how the EV rent-a-car satisfaction affect the purchase intention of the EV. As a result of the study, Gender, Age, Quietness & Ride comfort, Charging infrastructure had a significant correlation with the EV rent-a car satisfaction level. and It is confirmed that the factors of Age, Quietness & Ride comfort, Charging infrastructure affect the EV purchase intention of the EV through the EV rent-a-car satisfaction level. The differentiation of the study is that it was analyzed through empirical research, focusing on the EV rent-a-cars as a major means of spreading the EV. also the analysis target was limited to first-time the EV's Users through the EV rent-a-car.

A Study on Development for MRT Type Eco-Friendly Electric Multi-Inspection Car (도시철도형 친환경 전동식 통합점검차 개발에 관한 연구)

  • Lee, Ho-Yeoul;Kim, Jae-Bong;Kim, Man-Hwa;Park, Jong-Hun
    • Proceedings of the KSR Conference
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    • 2011.05a
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    • pp.1378-1387
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    • 2011
  • Seoul Metropolitan Rapid Transit Corporation - which is operating the subway lines No. 5, 6, 7 and 8 of Seoul's subway - has been operating a variety of motor cars and rail inspection vehicles to transport workers and materials into the tunnel at night after the daily revenue service for the maintenance of tunnel structure and track. However, the air quality in tunnels has been contaminated due to the operation of diesel engine cars, and rail inspection vehicles are now having higher chances of risks since the lightweight vehicles made with aluminum bogie became too obsolete. In this study, MRT type eco-friendly electric multi-inspection car has been elaborated for the purpose of improvement of tunnel environment and replacement of motor cars and rail inspection vehicles.

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Effects of Moral Motivation and Driving Distance on the Perceived Usefulness and Purchase Intention of Electric Vehicles (소비자의 도덕적 동기와 주행 거리가 전기 자동차의 유용성 지각 및 구매의도에 미치는 영향)

  • Min-Kyung Choy
    • Asia-Pacific Journal of Business
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    • v.14 no.4
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    • pp.163-174
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    • 2023
  • Purpose - This study examines the effect of consumers' motivations on the perception and purchase intentions of electric cars. Specifically, it empirically analyzes how moral motivations based on personal environmental values and norms in car usage and purchasing influence the perceived usefulness and purchase intentions of electric cars. Furthermore, it investigates whether the influence of moral motivations on perceived usefulness and purchase intentions varies according to the user's driving characteristics. Design/methodology/approach - An online survey was conducted with 234 respondents, by setting criteria for participants as car owners or primary car users within their households, ensuring the sample composition was not biased in terms of the presence or absence of experience with eco-friendly cars. Findings - The research findings indicate that perceived usefulness mediates the effect of consumers' moral motivations on their intention to purchase electric cars. The results of the moderating effect of driving distance on perceived usefulness revealed a significant interaction effect; however, there was no significant interaction effect on purchase intentions. Specifically, for individuals with shorter driving distances, as consumers' moral motivations increase, their perception of the usefulness of electric cars also increases. In contrast, for those with longer driving distances, the increase in perceived usefulness due to moral motivations shows a decreasing trend. Research implications or Originality - This study considered individual driving characteristics that previous research on electric vehicle adoption overlooked, and suggested that setting specific communicating points for electric cars according to driving distance levels might be effective. Lastly, it proposes directions for future research that motivations influencing eco-friendly vehicle purchases may differ based on driving characteristics

Development of the Multi-mobility Sharing Service Management System - A Case Study of Kashiwa City, Japan -

  • Kim, Jae-Youl;Tsubouchi, Kota;Yamato, Hiroyuki
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.13 no.1
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    • pp.75-85
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    • 2014
  • Existing car-sharing systems have difficulty meeting the demands of one-way trips and connecting to other sharing systems. Therefore, in this study, a multi-mobility sharing service management system that was able to meet the demands of the one-way and round-way trips and shared diverse transportation modes such as cars (electric car/gasoline car), electric motorcycles and bicycles was developed, and a field study was conducted in Kashiwa-no-ha, Kashiwa City and Nagareyama City, Chiba Prefecture, Japan. As a result of the field test, it was confirmed that this system supplied the one-way demands for 54.9% of total car trips and 43.9% of the user used multiple transportation modes by the common interface. In addition, this system contributed to reduce carbon dioxide emissions by sharing vehicles and using eco-friendly vehicles. The developed sharing system is expected to improve mobility by meeting more various types of traffic demand than existing car sharing systems.

Analysis of Vehicle Selection Factors Using Energy Census (에너지총조사를 이용한 차량 선택 요인 분석)

  • Shin, Him Chul;Won, DooHwan
    • Environmental and Resource Economics Review
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    • v.31 no.2
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    • pp.291-317
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    • 2022
  • This study tried to analyze the factors affecting consumers' vehicle selection for the spread of eco-friendly vehicles. We used the energy census data for this purpose, and although the energy census collects useful information from a large number of samples, it has been limitedly used to create simple statistics in many cases. Based on 2,771 transport sector microdata from the 2017 Energy Census, we collected vehicle price, fuel efficiency, and number of vehicle models, which are alternative characteristic variables that change according to consumers' choice, and converted and analyzed data to enable conjoint analysis. The analysis results in two-folds. First, it was confirmed that the official fuel efficiency of a vehicle and the fuel cost, which is affected by changes in the relative price of each fuel, are important variables in selecting an eco-friendly vehicle. In order to achieve the goal of spread of eco-friendly vehicles, it is necessary to develop technologies to improve fuel efficiency and set appropriate electric rates for charging electric vehicles. Second, an increase in the number of vehicle models through the expansion of the eco-friendly car industry and market also affects consumers' choice of eco-friendly vehicles, so efforts to expand the supply of eco-friendly vehicles will be an important factor. In addition, it is also significant that this study showed that the use of the energy census can be diversified by deriving meaningful policy implications using the results of the energy census periodically conducted in the country without a separate survey.

Study for Support Structure of Liftable Car Deck on PCTC (자동차 운반선 이동식 갑판의 Latch 보강 적정설계 연구)

  • Na, Yongmoon;Chae, Wooki
    • Special Issue of the Society of Naval Architects of Korea
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    • 2013.12a
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    • pp.60-65
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    • 2013
  • Now days, the demands of new type hull lines and optimum design in relation with the EEDI (Energy Efficiency Design Index) regulation and eco-friendly high efficiency vessel design are mandatory clauses in Euro financial crises era. Therefore, in correlation with the above, we tried to find the optimum results and revealed the alterations of supporting structure for liftable car deck latch on PCTC. Generally, PCTC (Pure Car & Truck Carrier) design has been performed by 2 pillar space model F. E analysis without vehicle loads on liftable car deck to evaluate the structural adaptability. So, we applied mentioned vehicle loads on pillar and side transverse web on model to compare with not applied model and performed the ultimate strength analysis of improved design for the safety evaluation.

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Study on a Fully Electrified Car Ferry Design Powered by Removable Battery Systems Considering Domestic Coastal Environment

  • Hong, Jang Pyo;Kim, Young-Shik;Shim, Hyung-Won;Kang, Hee-Jin;Kim, YunHo;Kim, Gyu Bum;Cho, Seongpil
    • Journal of Ocean Engineering and Technology
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    • v.35 no.1
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    • pp.1-12
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    • 2021
  • As increasing the international community's awareness of greenhouse gas reduction, the demand for eco-friendly ship fuel has accelerated recently. The fundamental aim of this study is to develop a new type of fully electrified ferry for passengers and cars considering Korean domestic coastal environmental conditions. Several technical difficulties are encountered in applying a fully electric propulsion system based on removable battery systems into a ship due to limitations imposed by the batteries' size and capacity. This paper reviews and analyzes marine environment regulations strengthened recently, technology trends related to fully electric propulsion vessels in each country, and Korean domestic coastal environments. We propose a new fully electrified car ferry design with a displacement of 400 t applied in Korea. It is powered by removable battery systems pre-charged in a safe inland charging station. The mobile battery system is developed to enable roll-on and roll-off using wheels. The characteristics of the ship motion are analyzed based on the weight and location of the battery systems. We expect our battery systems to be applicable to larger ships in the future.

Evaluation of the Energy Efficiency of the Air Engine (공기 엔진의 에너지 효율 평가)

  • Park, Jaehyeon;Baek, Jehyun
    • Transactions of the Korean Society of Automotive Engineers
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    • v.23 no.5
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    • pp.494-501
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    • 2015
  • Nowadays, many people are trying to develop eco-friendly engines such as the electric motor and the air engine because the I.C. engine cause a lot of pollutants. Nevertheless of these effort, there are few evaluation and comparison of these engines to conventionally used I.C. engines. Because of this, it is difficult to determine that the eco-friendly engines are really energy saving engines. In this paper, the efficiency of the air engine is calculated. The air engine does not cause environmental pollution problem because it uses "Compressed air". Due to the air engine operated at a low temperature and spark-free condition, this engine can be used in extreme condition for safety. Despite the many advantages of the air engine, there are few analysis on the air engine because of an air engine is low energy density.