• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.16-22
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• 2001

There is no doubt that agents play an increasingly predominant role in e-commerce, whether these are business-to-consumer or business-to-business applications. However most of the current e-commerce agents only support a single bid for a product at a fixed price. Although price is an important factor, it is not the only concern of both business and consumer. There is doubt as to whether such agents satisfv both parties. Negotiation on a variety of issues is needed in order to reach an agreement. In this paper, a computational agent negotiation(CAN) model is proposed to facilitate multiple-issue negotiation via an agent. The main contribution of the CAN model is it enables agent to participate actively in the negotiation with various feedback instead of simply an agreement or rejection.

• The Journal of Information Systems
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• v.14 no.1
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• pp.125-147
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• 2005

This research focused on the comparison of corporate business mokels to explain different financial performances on the eBusiness domain. Especially, because customers have the more buying [ower tha other business areas, customer value and the service quality were prepared for independent variables and operational margin which can be obtained by publicize report was used for a dependent variable in stead of the other variables dependent on human perception as well. As a result, this research found that the customer value measured by service quality concept impact on the financial performance of eBusiness corporation positively. To find out more delicate results, structural equation was used for statistical method using 324 survey samples on 10 corporations. Though data using for statistical analysis were divided into individual and corporate level and have the time gap between research time and financial performance publicized period, the value of this research is that the customer value and service quality concepts with very objective financial information were input for constructing a research model.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2000.10a
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• pp.107-110
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• 2000

To survive in the e-Business environments, companies should be changed through the continuous innovation and adapt through the external innovation as well as existing internal limited innovation. Companies should strategically use the e-SCM composed of Internet-based digital technologies. So companies should reconstruct their business model along to these new changes and try to build relevant e-SCM based virtual company through the strategic use of e-SCM in the e-Business which is completely different from traditional commerce. The development to the virtual company can be the solution about the customer satisfaction through providing high quality products and services in order to cope with the individualized customer needs in the faster, more flexible and more cost-effective manner.

• Journal of Industrial Technology
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• v.24 no.A
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• pp.47-57
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• 2004

Industrial efforts for increased market sales have directed towards the development and implementation of on-line marketing systems under recent e-business environment. Internet-based shopping mall is one of the most popular system. A business process model for an intermediary type shopping mall using IDEF0 has been presented in this study. Specific efforts have been focused on defining and analyzing a diversity of business processes embedded in practical B2B and B2C mall system operations. We first briefly examined the considered system with IDEF0 design. We then defined fundamental business processes within shopping mall systems. Upon careful examination and analysis of them, a detailed business process model based on IDEF methodology has been designed. The results in this study may well form a conceptual framework for shopping mall development and operations.

• Journal of the Korea Computer Industry Society
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• v.5 no.1
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• pp.77-86
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• 2004

In recent, workflow technology has been spotlighted in the literature, according for e-business processes and their automations to be taken important and essential parts into account in the enterprise information processing environment, because the workflow technology ought to be an impeccable solution for automating the e-business processes. When we analyze and model e-business processes in an enterprise, it is very important to verify and validate the e-business processes before they are deployed on the real business environment. Especially, it should be very worthy for the verification and validation work to be done by a kind of graphical visualization approaches. This paper propose a business process enactment animator implemented by Java Technologies. And it supports WPDL(Workflow Process Definition Language) as well as XPDL(XML-Based Process Definition Language), both of which are the standard specification language by WfMC that is the international standardization organization for Workflow Technology.

• The Journal of Society for e-Business Studies
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• v.13 no.3
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• pp.121-135
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• 2008

Railroad logistics transporting freight by train takes charge of 10 or 20 percent of domestic cargos. Railroad logistics users such as transport companies including shippers or Inland Container Depot(ICD) use electronic document(EDI or XML) or input data through WEB to process railroad logistics business. However, as business environments evolving into e-business, it is required to upgrade the legacy railroad logistics process. As the increase of using ebXML-based schema format, it is also needed to improve the electronic documents based on DTD format into those of XML schema format. This study deals with information standard for railroad logistics to improve the railroad logistics business. To this purpose railroad business processes were re-defined through the standard business process modeling methodology. Information model was also derived by defining railroad logistics activities from business process model. And Business Information Entities(BIEs) were defined to design new electronic documents according to the extracted information model. An improved system architecture for railroad logistics was proposed as well. The results of this study will provide an effective and flexible business flow to railroad logistics business.

• Journal of Distribution Science
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• v.18 no.5
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• pp.89-98
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• 2020

Purpose: The growth of online commerce is now becoming a major threat and a new opportunity for retailers. Existing offline retailers struggle to cope with new online retailers' threats by utilizing offline infrastructure. Besides, online retailers expand their online strengths to offline sales by opening their offline stores. Many retailers are paying close attention to the O2O business and the resulting changes. Thus, this research focuses on the O2O business model and process that retailers can adopt. Research design, data and methodology: Considering the features of products that retailers sell, this paper divides O2O business process with the following criteria: delivery lead-time and delivery area. And This research uses the business model canvas to define the features of O2O commerce business process. This paper also uses nine key elements in the business model canvas for analyzing the structure of O2O commerce business. Results: This paper suggests the delivery model of retailers respond to offline customer orders and summarizes the following results. (1) Considering characteristics such as logistics process, delivery area, and product type, we define the features of O2O business models: wide-area (warehouse) based O2O business model, regional area (store) based O2O business model and time-separated O2O business model. (2) This study checks the availability of the business model through the business cases of O2O business models. (3) This study also analyzes the O2O business model of domestic retail companies by the factors defined in the business model canvas. Conclusions: Retailers can adopt the O2O business process to fit their business requirements and strategy. The online retailers who deal with normal consumer products mainly have the wide-area based O2O business model. The wide-area based O2O business model can be suitable for retailers who manage inventory centrally. The time-separated O2O business model can be a good solution for fresh food retailers to operate the logistics process efficiently. And to shorten the delivery lead-time of fresh foods, the regional area based O2O business model can be fit to the retailer that utilizes its offline logistics or sales infrastructure. It may be much more important for retailers to share the inventory information with other branches and to change the role of offline stores.

• Proceedings of the CALSEC Conference
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• 2001.08a
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• pp.277-288
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• 2001

Nowadays, for the competitive power of an enterprise, there are many attempts to implement information system that could support business innovation by business process re-engineering. However, there is no effort to standardize the core business processes of enterprise based on standards of data, documents. These facts make it difficult to introduce and implement enterprise information system designed by business processes of the higher level. Therefore, standardization of business process by analyzing the functionality and relationships among them are important and necessary. The results of our research are summarized as process-driven standardization (standardization of core business processes) and development of a repository. In process-driven standardization, we proposed the reference model by analyzing the business processes of the leading enterprises for core business processes. The reference model focuses on core business processes, such as sales management, procurement management, production management, logistics management, and customer support in manufacturing industry. We developed a knowledge-based system as a repository for a integrated management system of business process. And this repository was built up web-based system for the purpose of both reference and management.

• The Journal of Society for e-Business Studies
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• v.7 no.3
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• pp.49-60
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• 2002

Many researchers have studied component technologies with concept, methodology and implementation for partial business domain, however there are rarely researches for component classification to manage these systematically. In this paper, we suggest a component classification model, which can make component reusability higher and can derive higher productivity of software development. We take four focuses generalization, abstraction, technology and size. The generalization means which category a component belongs to. The abstraction means how specific a component encapsulates its inside. The technology means which platform for hardware environment a component can be plugged in. The size means the physical component volume.

• International Journal of Quality Innovation
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• v.6 no.2
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• pp.17-30
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• 2005

The Internet can provide benefits obtained from changing the structure of a business, such as emphasizing the importance of different types of personnel. In addition, the Internet alters the process for business activity, both within and outside the organization. Using structural equation modeling, I empirically test a number of hypothesized relationship based on a sample of 126 Internet Community users. The results are as follows: loyalty is significantly influenced by trust and relationship, repeat purchase is significantly influenced bye-loyalty. In addition, word of mouth is significantly influenced by e-loyalty.