• Journal of the Korea Safety Management & Science
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• v.5 no.4
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• pp.117-130
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• 2003

This paper examines to focus on General Strategy of e-logistics activity for SCM(Supply Chain Management) Build-up, especially the field service logistics Integration. And this research analyzes the case study(Business of Strategy Group Unit) Survey) involving effective logistics management that leads customer satisfaction, seeking to find out the key elements of competitive policy. Because problems arise from the differences between their goals and structures, which cause each sied to feel vulneralbe to opportunism or shirking of responsibilities by the other. The goal of a logistics system is to ensure that every family planning client always receives the contraceptives partner wants, and that they are in good condition and have not expired. In order to select, procure, and distribute the right quantities of the right contraceptives, managers of the logistics system must keep informed of the rates of use of each contraceptive and of the quantity of available supplies. As a result, We propose that a firm's e-logistics strategy is an important locus innovation and a crucial source of value creation for the firm its suppliers, partners, and customers.

• Journal of Distribution Science
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• v.20 no.12
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• pp.35-42
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• 2022

Purpose: The purpose of this study was to determine the effect of utilitarian value, hedonic value, channel integration quality on Omni-Channel Shopping Intention and shopper satisfaction in the e-commerce industry in Indonesia. Research design, data and methodology: This research method uses quantitative research methods with purposive sampling technique. The hypothesis was tested using SEM-PLS. Results: Based on the results of the analysis and discussion, it can be concluded that there is an influence between the Utilitarian value on the Omni-channel shopping intention, there is no effect between the hedonic value on the Omni-channel shopping intention, there is no influence between the quality of Channel integration on the Omni-channel shopping intention, there is an influence between the quality of Channel integration and the Omni-channel shopping intention between utilitarian values on shopper satisfaction, there is no effect between hedonic values on shopper satisfaction, there is an influence between channel integration quality on shopper satisfaction, and there is an influence between Omni-channel shopping intentions on shopper satisfaction. Conclusions: The findings of this study prove that Omni-Channel Shopping Intention is one of the most effective management and marketing techniques to enhance an important aspect of their company, namely an efficient and holistic consumer shopping experience.

• The Journal of Society for e-Business Studies
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• v.9 no.1
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• pp.139-154
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• 2004

Recent business environments require a company to communicate frequently with other companies. This makes it essential to use XML (eXtensible Markup Language) documents for integration of information systems. Especially in e-Business environments, change management of documents is important to record and trace the history of the documents. In this paper, we propose a new method of storing a document by detecting changes automatically and reconstructing the document version when a user requests. In addition, based on the method, we also propose a model to recover a document into previous state even when system errors occur. A prototype system is implemented on top of a workflow system and an experiment is carried out to present efficiency of our method. Our approach provides efficiency of storage space and convenient management of documents.

• KSCI Review
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• v.9 no.2
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• pp.9-18
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• 2002

To establish and operate adequate business model is core procedure to survive from severe competitive environment and can create payoff through BM. Whether company have or maintain competitive advantage. It depends on how to position company in the value system. In this study. like to achieve integration and rebuilding of value chain through B2E relationship and affiliation which could not achieved because of limit of manpower, cost, time. After analysis of B2E model. affiliated program, propose Affiliated B2E model. Proposed model has mutual supplemented function module which compensate mutual profit between parent company and employee company.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2006.05a
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• pp.229-234
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• 2006

E-commerce and business information systems are being introduced in most of enterprises with the development of internet recently. Meanwhile the introduction of enterprise portal concepts and the enterprise informatization provide a necessary premise for insuring a competitive power. Therefore, it became necessary to research on the project of reusing the data of e-commerce. In this paper, we make a domestic maker the subject and implement a XML based electronic catalog(e-catalog) system for electronic commerce(e-commerce) based on web. The implemented XML based e-catalog system can reduce time and expenses needed for making, keeping and distribution in paper catalog systems. It also can correct the data reuse problems in the e-catalog systems implemented by HTML. Exchanging and reusing data used in e-commerce is essential to the integration between business information systems and points to the enterprise portal.

• Proceedings of the Korea Information Processing Society Conference
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• 2003.05c
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• pp.1867-1870
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• 2003

Mobile 유통은 전국에 약 3,000여개의 대리점과 7,000여개의 판매점등 10,000여개의 업체가 Mobile의 물류, 판매에 관여하고 있으며, 이동통신사업자의 매월 정책변경에 의해 가격구조의 변동이 발생하며, 타 제품군에 비해 상대적으로 변동폭이 넓어 물류 System의 정착이 이루어지지 못하고 있다. CRM측면에서도 이동통신사업자의 CRM Center에 의지하고 있으나, 고객 관리의 책임이 이동통신 대리점에 귀책되고 있어, 물류주체인 대리점과 판매점주가 사용할 수 있는 편의성이 뛰어나며 확장성이 있는 Logistics & CRM Management System의 필요성이 그간 꾸준히 제기되어 왔다. 본 논문에서는 물류와 고객 CRM의 1차 주체인 대리점과 판매점의 Logistics & CRM 통합관리 System을 e-MLBM과 e-CRM을 이용하여 설계하며, e-MLBM & e-CRM의 경제성분석을 통하여 향후 국내 이동통신 대리점들의 발전방향에 대해 논한다.

• Proceedings of the Safety Management and Science Conference
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• 2005.05a
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• pp.177-182
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• 2005

This paper examines to focus on General Strategy of e-logistics activity for SCM(Supply Chain Management) Build-up, especially the field service logistics integration. And this research analyzes the case study(Business of Strategy Group Unit) Survey involving effective logistics management that leads customer satisfaction, seeking to find out the key elements of competitive policy. Because problems arise from the differences between their goals and structures, which cause each side to feel vulnerable to opportunism or shirking of responsibilities by the other. The goal of a logistics system is to ensure that every family planning client always receives the contraceptives partner wants, and that they are in good condition and have not expired. In order to select, procure, and distribute the right quantities of the right contraceptives, managers of the logistics system must keep informed of the rates of use of each contraceptive and of the quantity of available supplies. As a result, We propose that a firm's e-logistics safe strategy is an important locus innovation and a crucial source of value creation for the firm its suppliers, partners, and customers.

• Proceedings of the Korea Information Processing Society Conference
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• 2003.11c
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• pp.1741-1744
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• 2003

인터넷과 네트워크 기술의 실시간 모니터링과 갱신이 가능해짐에 따라 e-Business는 여러 가지 다양한 형태로 변화되어 가고 있다. 이에 맞추어 기업은 실시간으로 시장의 요구에 반응하기 위해 기업중심의 체제에서 고객중심의 체제로 체질을 개선하고 있으며 이제는 기업과 고객의 차원을 넘어 한 단계 진보된 관계관리로의 기술 투자에 많은 역량과 기술, 자본을 투자하고 있다. 하지만 시시각각으로 변화하는 어플리케이션외 변화에 대부분의 중소 기업들은 어려움을 호소하고 있다. 따라서 본 논문은 고객 중심의 관계관리에서 파트너와의 관계관리에서의 가치 이전에서 오는 내부 프로세스의 변화에 대한 상호 보완적 통합 기법을 제안 함으로써 중소 기업들에게 이런 어려움에 다소나마 도움을 주고자 하는데 본 논문의 연구 목적이 있다.

• Proceedings of the CALSEC Conference
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• 2003.09a
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• pp.236-241
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• 2003

Business collaboration can be achieved by message exchange between companies. Such an exchange method enables loosely coupled integration between heterogeneous organization, and Web service has been a popular technique for accomplishing it. This research focuses on the choreography standards extending Web Service, specifically WSCI, BPEL4WS, and BPML. We compare and analyze the standards in terms of functionality, expressiveness and so on.

• The Journal of Society for e-Business Studies
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• v.15 no.2
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• pp.93-105
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• 2010

Address and location information is gaining importance as a channel between business entities and customers. However, as the new address scheme, which is based on street name and building number, is deployed, various problems occurred in the areas of postal service, logistics and management of customer information. And therefore it is necessary to make plans for integration and application of address information and location information. In this study, we clearly identify the problems when the governments and companies manage the address and location information under the circumstances of new address system. And we suggest improvement plans from the viewpoint of code scheme and database linkage.