• Title/Summary/Keyword: customized library services

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A Study on Improving Membership Systems and Expanding Member Rights Strategies for Strengthening Library Association Member Services (도서관협회 회원서비스 강화를 위한 회원제도 개선 및 회원의 권익확대 전략 연구)

  • Younghee Noh
    • Journal of the Korean Society for Library and Information Science
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    • v.58 no.3
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    • pp.119-143
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    • 2024
  • Current status of the Korean Library Association (KLA) and examining domestic and international cases to propose improvements to membership systems and strategies for expanding member benefits. To achieve this, the study conducted surveys on the status of KLA, gathered opinions from members, and analyzed previous research, alongside an analysis of international cases. This revealed the importance of core activities, the diversification of member types, differentiated membership fees and benefits, and strategies to enhance member participation. As a result, this study suggests strategies for enhancing the rights of KLA members and improving the membership system, including diversifying member types and fees, differentiating benefits according to member types, and enhancing the member management system. Additionally, strategies for expanding member rights include developing customized benefits, advocating for member rights protection, and strengthening member activities. These strategies are expected to help KLA meet the diverse needs of its members, build closer relationships, and foster more active and meaningful association activities.

A Study on the Proposal for Building an Integrated Platform for Research Output Utilization

  • Younghee Noh
    • International Journal of Knowledge Content Development & Technology
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    • v.14 no.4
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    • pp.27-46
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    • 2024
  • In this study, an attempt was made to propose the establishment of an integrated platform for utilizing research results as one of the measures that can increase the effectiveness of using research results compared to research investment. To this end, the study endeavored to compare and analyze the information services provided by domestic websites and platforms that provide information on the results of national R&D projects. Based on the analysis results, the derived performance utilization platform service direction and performance utilization plan are: 1) establishment of a performance integration platform that integrates the performance information, 2) specification of service users and provision of consumer-oriented services, 3) metadata for linkage of integrated information Standardization, 4) expansion of customized services using the latest technology, and 5) reinforcement of performance data-based analysis services. This study conducted an analysis of literature and about 20 domestic and foreign research performance information providing sites. In future research, there is a need to integrate a unified platform and further analyzed its performance.

Towards Service Quality Improvement for University Library by LibQUAL+ Analysis for Multiple Years (LibQUAL+의 통시적 분석을 통한 대학도서관의 서비스 개선 방안에 관한 연구)

  • Choi, Bo-Yoon;Chung, EunKyung
    • Journal of the Korean Society for information Management
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    • v.32 no.3
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    • pp.131-154
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    • 2015
  • Users tend to perceive differently the service quality of library depending on the advance of digital information technologies. It is necessary to analyze the cumulative results of LibQUAL+ in order to identify the suggestions for improvement of library services. This study aims to comparatively analyze the results of LibQUAL+ and demonstrate the trends and changes for the services of university library. To achieve the purpose of this study, two university libraries were selected for analysis. The library of McGill University in Canada was selected with the six years' results of LibQUAL+. Another library located in Seoul was selected with the 2012 result of LibQUAL+ and a new LibQUAL+ in 20015 was conducted for this study. The results were analyzed with three dimensions and 22 items in terms of circular chart, bar chart, and graph. Findings of this study indicated that there were substantial differences in terms of years of LibQUAL+ survey and user groups with undergraduate/graduate students in three dimensions. In particular, the results of A library showed that users were likely to expect more from the university library, but they perceived low service quality. In addition, there was found considerable differences among users groups in terms of undergraduate and graduate students. The improvements for library services need to focus on three dimensions such as staff, resources, and facilities as well as customized services for individual user groups.

A Study on the Definitions and Characteristics of the Information Poor (정보취약계층의 정의와 속성에 관한 고찰)

  • Yoon, Cheong-Ok;Kwack, Dong-Chul;Shim, Kyung
    • Journal of the Korean Society for Library and Information Science
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    • v.46 no.4
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    • pp.189-206
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    • 2012
  • The purpose of this study is to analyze the current states and characteristics of the information poor related to library and information services in Korea. This study aims to help libraries and the related authorities understand better the information poor and develop strategies customized with the specific needs of various subgroups, by examining the definitions of major terms from laws, regulations and literatures. This study confirms that most of the information poor have more than one disadvantage, and each subgroup has its own uniqueness and diverse subgroups. It also emphasizes that libraries should take into consideration their uniqueness and multiple difficulties, and develop more user-centered library and information services in order to resolve the information gap.

A Study on Perceptions for Establishment of Comprehensive Operation Plan for Incheon Global Campus Library (인천글로벌캠퍼스도서관 종합운영계획 수립을 위한 인식조사 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Ko, Jae Min;Kang, Bong-suk;Kim, Jeong-Taek
    • Journal of the Korean Society for information Management
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    • v.39 no.2
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    • pp.255-273
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    • 2022
  • This study is a basic study for establishing a comprehensive operation plan for the Incheon Global Campus Library in preparation for the 4th Industrial Revolution and the post-corona era. Based on this, it was intended to propose a direction for establishing a comprehensive operation plan in the future. As a result of the study, in the case of the first collection, a mid- to long-term plan for continuous expansion of the collection is required, and in particular, it seems that the expansion of major-related collections is necessary. In the case of the second service, it is necessary to support users' research by providing information services customized for each stage of research by users, information services customized for researchers, and research support services for departments, and it is necessary to provide information utilization education programs. Third, in the case of space, IGC users have very high demands for learning and research space, so it is necessary to improve education and related spaces that users want through space reorganization in the future. It is also necessary to expand the creative collaboration space as a place closely related to the lives of students, such as rest, etc. Lastly, in order to activate the homepage in relation to the homepage and information system, it is necessary to first expand the various contents and up-to-date data that users want on the homepage. In addition, it seems that the domestic electronic journal and DB provision plan should be implemented.

A Study on the Implementation of an SDI Profiler System for Enhancing the SDI Services in University Libraries (대학 도서관의 SDI 서비스 활성화를 위한 프로파일러(profiler) 체계 적용 연구)

  • Bae, Chang-Sub;Kim, Hyun-Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.3
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    • pp.313-333
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    • 2009
  • Offering subject-oriented services by subject experts is an effective method of enhancing the quality of digital reference services in university libraries. However, it is not easy to implement due to the Korean librarian education system and a shortage of human resources. Thus, as an alternative, we proposed an SDI (selective dissemination of information) profiler system using the concept of a profiler which is used in crime psychology as a specialist who studies a person's behavior for clues to psychology to aid in capturing them, under the assumption that conducting SDI services is one of the subject experts' key roles. And we also mentioned the procedures and methods of how to apply it to the reference services of university libraries. The proposed SDI profiler system can change the roles of university librarians from passive to active. Furthermore, it also allows librarians to provide their clients with customized SDI services, thus improving reference services.

A Study on the Current State of the Library's AI Service and the Service Provision Plan (도서관의 인공지능(AI) 서비스 현황 및 서비스 제공 방안에 관한 연구)

  • Kwak, Woojung;Noh, Younghee
    • Journal of Korean Library and Information Science Society
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    • v.52 no.1
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    • pp.155-178
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    • 2021
  • In the era of the 4th industrial revolution, public libraries need a strategy for promoting intelligent library services in order to actively respond to changes in the external environment such as artificial intelligence. Therefore, in this study, based on the concept of artificial intelligence and analysis of domestic and foreign artificial intelligence related trends, policies, and cases, we proposed the future direction of introduction and development of artificial intelligence services in the library. Currently, the library operates a reference information service that automatically provides answers through the introduction of artificial intelligence technologies such as deep learning and natural language processing, and develops a big data-based AI book recommendation and automatic book inspection system to increase business utilization and provide customized services for users. Has been provided. In the field of companies and industries, regardless of domestic and overseas, we are developing and servicing technologies based on autonomous driving using artificial intelligence, personal customization, etc., and providing optimal results by self-learning information using deep learning. It is developed in the form of an equation. Accordingly, in the future, libraries will utilize artificial intelligence to recommend personalized books based on the user's usage records, recommend reading and culture programs, and introduce real-time delivery services through transport methods such as autonomous drones and cars in the case of book delivery service. Service development should be promoted.

A Study on the Strategy of Resolving Impediments to Use of Digital Resources : The Case of Korean Public Libraries

  • Noh, Younghee;Wang, Dongho
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.3
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    • pp.81-112
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    • 2021
  • In this study, users' perceptions and concerns about digital information resources were investigated, focusing on impediments to the use of digital resources, to devise measures for improvement by identifying factors that hinder the use of digital information resources. To achieve the purpose of the study, the research identifies the inconvenien ce factors and establishes the user inconvenience list based on prior research and the current status survey. Based on the derived list, a survey was conducted on users of public libraries. Through this study, it was found that the use of digital information resources can be enhanced by improving the internal library system. Specifically, it refers to improving search performance and accessibility of digital data, providing one-stop services for digital information resources through the operation of an integrated data management system, conducting customized user education, and establishing a digital information resource preservation system, e.g. web archiving. Also, improving the external environment and system, such as contracting with more libraries for digitized data use agreements, strengthening support, unifying the names and classifications of digital information resources, and simplifying the procedure for using digital information resources, is of great importance.

A Study on the Direction of Reading and Information Service through Analysis of Digital Reading and Information Literacy Competencies Evaluation Items: Focusing on PIAAC and PISA (디지털 독서 및 정보 리터러시 평가 문항 분석을 통한 독서 및 정보 서비스의 방향 탐색 - PIAAC와 PISA를 중심으로 -)

  • Park, Juhyeon
    • Journal of the Korean Society for Library and Information Science
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    • v.52 no.3
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    • pp.61-89
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    • 2018
  • The purpose of this study is to analyze the items related to digital reading and information literacy which were measured by PIAAC and PISA, to examine the measurement contents and methods of these literacy items, and to derive the implications for providing reading and information services for librarians at public libraries and teacher librarians. In order to solve the questions measuring digital reading literacy and digital information literacy, respondents commonly needed ICT skills as well as cognitive strategies. However, in digital reading literacy measurement items, the ability to comprehend and critically think about texts was emphasized. And in digital information literacy measurement items, the ability to use ICT skills, navigate, and evaluate whether or not to read the retrieved text was emphasized. Librarians and teacher librarians need to encourage readers to read and provide a customized competencies improvement program to reflect the performance results and characteristics of a particular group. And It is also necessary to improve and develop the library environment so that library user can understand and use library search system and the Korean decimal classification.

Study on Activate Methods for Digital Contents Service to Support Academic Courses in e-Learning (e-Learning 강의 지원을 위한 디지털콘텐츠 서비스 활성화 방안연구 - I 대학 교수.학생.도서관서비스를 중심으로 -)

  • Lee, Jong-Won;Go, Chan
    • Journal of Digital Convergence
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    • v.8 no.2
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    • pp.89-102
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    • 2010
  • The present thesis aims to analyze in consideration of recent changes in teaching environment in the universities the commercial digital contents and e-learning courses provided by the libraries, and to propose the ways to encourage university library service needed under the current situation. A survey of professors and students upon the quality of commercial digital contents service provided by the libraries in I University was made to measure its influence upon e-learning courses. The quality of commercial digital contents service provided by libraries was measured through Digital Library Service Quality Index (which will be referred as DL-SQL Model from here), which is used as a model to examine the Digital Library Service, with partial adjustments of 4 levels (information system service, digital books service, customer service quality, and customer community service) and 7 components (search possibility, an exclusive organization and interface, accessibility, digital books, customer support service, personalized service, and customer community). Among the library services in regard to digital contents, "customer service" and "customer community service" were analyzed to have stronger influence upon e-learning teaching and studying than quality-based service for "information system" and "digital books". Consequently, it is concluded that customized information service provided by the library for the professors who teach e-learning courses and their students is more influential to supporting e-learning courses than quantity pushing service through purchasing commercial digital contents, upon which the direction of digital contents policy to provide library services for e-learning courses should be based.

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