• 제목/요약/키워드: continued use intention

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농촌체험마을 소셜 미디어의 지속적 이용의도에 미치는 영향 (The Effects of Continued Usage Intention of Rural Tourism Social Media)

  • 문영주;이종호
    • 한국산학기술학회논문지
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    • 제12권11호
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    • pp.4812-4818
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    • 2011
  • 본 연구는 농촌 체험마을 소셜 미디어 이용경험이 있는 이용자를 중심으로 소셜 미디어의 이용 동기가 만족, 신뢰, 지속적 이용의도에 미치는 영향을 규명하고자 실시되었다. 연구분석을 위해 농촌체험마을의 소셜 미디어 이용경험이 있는 310명의 표본자료가 활용되었으며, 연구분석을 위해 PASW18, Lisrel 8.54와 같은 통계분석 도구가 활용되었다. 분석결과 첫째, 소셜 미디어의 이용 동기가 만족에 유의한 영향을 미치는 것으로 나타났다. 둘째, 만족이 신뢰와 지속적 이용의도에 유의한 영향을 미치는 것으로 분석되었다. 셋째, 신뢰가 지속적 이용의도에 유의한 영향을 미치는 것으로 분석되었다. 본 연구 결과를 토대로 소셜 미디어의 지속적 이용의도에 영향을 미칠 수 있는 결정요인들을 분석하여 농촌체험 이용고객의 재방문을 유도할 수 있는 전략적 시사점을 제시하였다.

기업 SNS 이용자(고객)의 지속적 사용의도에 관한 연구:Facebook 팬페이지 운영 목적을 조절변수로 (A Study on influence factors of User's Continuous Use Intension in Firm Promotion Social Network Service: by Mediating the Moderator of the Operation Objective Types in Facebook Fan Page)

  • 심은선;이정훈;정법근
    • 한국IT서비스학회지
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    • 제12권4호
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    • pp.41-57
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    • 2013
  • As the usage of SNS has grown dramatically over the last years, it has been used in various sectors not just a tool for communication. In particular, corporate companies actively use Facebook as a tool for corporate marketing. Corporate companies communicate with their customers by providing service or events information. In this study, empirical analysis was carried out on corporate companies that are using Facebook as a marketing tool, thus finding out the influencing factors in continued usage of Facebook Fan Page users. In addition, analysis of the factors will be investigated according to continued usage of the users, where the user's intention will differ depending on how corporate companies operate and deal with the Facebook Fan Page. Factors affecting the user's satisfaction, perceived usefulness, and perceived playfulness were deducted through the analysis of the existing literature study on corporate company's continued intention on the usage of Facebook Fan Page. Accordingly, factor affecting this such as relationship, speed, content diversity, which are the media characteristics of the Facebook were deducted and finally hypothesized. In addition, the type of corporate company's Facebook Fan Page was divided into event type, communication type, information service type. And hence investigated the factors that differed from the continued usage depending on the type. Results analysis shows that perceived usefulness affected only relationship, speed, content diversity. Furthermore, analysis shows that corporate company's Fan Page of communication and event types are the factors that affect the usage intention which meant it only affected the perceived enjoyment. On the basis of this study, we are able to present an implication of value where corporate company use it as a marketing tool, through factors from continued usage of coroporate company's Facebook Fan Page users.

프라이버시 계산 모형을 적용한 SNS 지속 사용 의도에 대한 연구: 페이스북과 카카오톡 사례 중심으로 (A Study on Continued Intention of Social Network Services by Applying Privacy Calculus Model: Facebook and KakaoTalk Cases)

  • 민진영;김병수
    • 경영정보학연구
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    • 제15권1호
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    • pp.105-122
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    • 2013
  • 소셜 네트워크 서비스(SNS)의 사용이 사회 전반으로 확대되면서 사용자들은 더욱 더 다양하고 많은 개인정보를 SNS에 제공하고 있으나 이러한 정보를 불법적으로 사용하는 사례 또한 늘어나고 있다. 따라서 사용자들의 프라이버시 침해 우려는 지속 사용 의도를 방해하는 가장 큰 요인이 되고 있다. 기존의 연구들은 사용자들의 SNS 사용을 유도하기 위해 이러한 프라이버시 침해 우려 자체를 줄이는데 초점을 맞추어 왔다. 그러나 본 연구에서는 사용자의 SNS 지속 사용 의도를 적절히 이해하기 위해서는 프라이버시 침해 우려를 줄이려는 시각에서 접근하는 것도 중요하지만, 사용자가 인지하는 이득을 증가시키는 시각의 접근법이 같이 수반되어야만 한다고 제안한다. 따라서 프라이버시 계산 모형을 이론적 틀로 하여, 사용자가 인지하는 이득으로 네트워크 형성지원과 네트워크 외부성을 제안하고 여기에 덧붙여 SNS 제공업체에 대한 신뢰의 역할을 살펴보는 연구 모형을 제안하였다. 이를 검증하기 위해 150명의 페이스북 사용자와 150명의 카카오톡 사용자를 대상으로 횡단 설문 연구를 실시하였다. 그 결과 SNS 제공업체에 사용자가 가지는 신뢰는 네트워크 외부성과 지속 사용 의도 관계, 프라이버시 침해 우려와 지속 사용 의도 관계, 이 두 가지 관계에서 매개 역할을 하였다. 그러나 네트워크 형성 지원은 페이스북 사용자의 지속 사용 의도에는 유의한 영향을 미쳤지만, 카카오톡 사용자에게는 유의한 영향을 미치지 않는 것으로 드러났다.

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S-O-R 모델을 활용한 모바일 간편 결제 서비스 지속 사용 의도에 대한 연구 : 소비자 감정의 다중 매개 효과 분석 (Application of the Stimulus-Organism-Response Model on Consumer's Continued Intention to Use Mobile Payment Services : Multiple Mediation Model)

  • 김효정;나종연
    • 가정과삶의질연구
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    • 제34권4호
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    • pp.139-156
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    • 2016
  • This study uses S-O-R framework to examine the relationships among consumers' perception of economic benefits, usefulness, privacy risks, switching cost, and emotions and continued intention usage. Results from an online survey of 324 qualified respondents were analyzed using the structural equation model. The results of the survey showed that first, perceived economic benefits and perceived usefulness has a positively effect on consumers' positive emotions. Second, perceived privacy risks have a negative effect on consumers' positive emotions. Third, perceived usefulness has a negative effect on consumers' negative emotions. Fourth, perceived switching cost has a positive effect on consumers' negative emotions. Fifth, consumers' positive and negative emotions have an effect on continuous usage intention. Sixth, consumers' positive and negative emotions have a mediating effect. The S-O-R model can explain consumer's continued intention to use mobile payment services. The study analyzed the emotional elements of mobile payment services. Emotional elements through mobile payment services can be applied to other financial services. Therefore, this study can guide emotional related practices with various future consumer electronic services.

Gamification on Mobile Payment Application: Uses and Gratification Perspective

  • Mutia Fadhila Putri;Ratna Juita;Achmad Nizar Nidayanto;Dedi I. Inan
    • Asia pacific journal of information systems
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    • 제32권4호
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    • pp.750-769
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    • 2022
  • Indonesia has the largest potential mobile payment (m-payment) market in Southeast Asia. The government has realised this through Government's National Non-Cash Movement to increase its adoption. This is then followed up by advocating its adoption massively. However, for this movement to be a success, ensuring its continued use is critical. Various studies have attempted to contribute to this issue. Incorporating game elements into the application that brings benefits and satisfaction to its user is envisaged as one of the most feasible ways. This study, therefore, sets out to investigate the effects of gamification on the m-payment application, which drive the intention to continued use by employing the Uses dan Gratification Theory (UGT). A total of 826 m-payment users were gathered to be analysed using Structural Equation Modelling. The results show that utilitarian, hedonic and social gratifications have significant effects on the continuance usage intention of m-payment. Theoretically, this study contributes to the literature by showing that gamification applied in the payment significantly affects the m-payment continuance usage intention. Practically, this research informs the m-payment providers to maintain the gamification elements in their applications to ensure their sustainable use. Limitations and future research directions are also discussed.

정보기술 수용 후 주관적 지각 형성: 사용 경험에서 형성된 습관, 기대일치, 자기효능감의 역할 (What happens after IT adoption?: Role of habits, confirmation, and computer self-efficacy formed by the experiences of use)

  • 김용영;오상조;안중호;장정주
    • Asia pacific journal of information systems
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    • 제18권1호
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    • pp.25-51
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    • 2008
  • Researchers have been continuously interested in the adoption of information technology (IT) since it is of great importance to the information systems success and it is also an important stage to the success. Adoption alone, however, does not ensure information systems success because it does not necessarily lead to achieving organizational or individual objectives. When an organization or an individual decide to adopt certain information technologies, they have objectives to accomplish by using those technologies. Adoption itself is not the ultimate goal. The period after adoption is when users continue to use IT and intended objectives can be accomplished. Therefore, continued IT use in the post-adoption period accounts more for the accomplishment of the objectives and thus information systems success. Previous studies also suggest that continued IT use in the post-adoption period is one of the important factors to improve long-term productivity. Despite the importance there are few empirical studies focusing on the user behavior of continued IT use in the post-adoption period. User behavior in the post-adoption period is different from that in the pre-adoption period. According to the technology acceptance model, which explains well about the IT adoption, users decide to adopt IT assessing the usefulness and the ease of use. After adoption, users are exposed to new experiences and they shape new beliefs different from the thoughts they had before. Users come to make decisions based on their experiences of IT use whether they will continue to use it or not. Most theories about the user behaviors in the pre-adoption period are limited in describing them after adoption since they do not consider user's experiences of using the adopted IT and the beliefs formed by those experiences. Therefore, in this study, we explore user's experiences and beliefs in the post-adoption period and examine how they affect user's intention to continue to use IT. Through deep literature reviews on the construction of subjective beliefs by experiences, we draw three meaningful constructs which theoretically have great impacts on the continued use of IT: perceived habit, confirmation, and computer self-efficacy. Then, we examine the role of the subjective beliefs on the cognitive/affective attitudes and intention to continue to use that IT. We set up a research model and conducted survey research. Since IT use implies interactions among a user, IT, and a task, we carefully selected the sample of users using same/similar IT to perform same/similar tasks, to exclude unwanted influences of other factors than subjective beliefs on the IT use. We also considered that the sample of users were able to make decisions to continue to use IT volitionally or at least quasi-volitionally. For each construct, we used measurement items recognized for reliability and widely used in the previous research. We slightly modified some items proper to the research context and a pilot test was carried out for forty users of a portal service in a university. We performed a full-scale survey after verifying the reliability of the measurement. The results show that the intention to continue to use IT is strongly influenced by cognitive/affective attitudes, perceived habits, and computer self-efficacy. Confirmation affects the intention to continue indirectly through cognitive/affective attitudes. All the constructs representing the subjective beliefs built by the experiences of IT use have direct and/or indirect impacts on the intention of users. The results also show that the attitudes in the post-adoption period are formed, at least partly, by the experiences of IT use and newly shaped beliefs after adoption. The findings suggest that subjective beliefs built by the experiences have deep impacts on the continued use. The results of the study signify that while experiencing IT in the post-adoption period users form new beliefs, attitudes, and intentions which may be different from those of the pre-adoption period. The results of this study partly demonstrate that the beliefs shaped by the behaviors, those are the experiences of IT use, influence users' attitudes and intention. The results also suggest that behaviors (experiences) also change attitudes while attitudes shape behaviors. If we combine the findings of this study with the results of the previous research on IT adoption, we can propose a cycle of IT adoption and use where behavior shapes attitude, the attitude forms new behavior, and that behavior shapes new attitude. Different from the previous research, the study focused on the user experience after IT adoption and empirically demonstrated the strong influence of the subjective beliefs formed in the post-adoption period on the continued use. This partly confirms the differences between attitudes in the pre-adoption and in the post-adoption period. Users continuously change their attitudes and intentions while experiencing (using) IT. Therefore, to make users adopt IT and to make them use IT after adoption is a different problem. To encourage users to use IT after adoption, experiential variables such as perceived habit, confirmation, and computer self-efficacy should be managed properly.

독서공간으로서 학교도서관 공간특성 요소에 대한 중학생 이용자 인식에 관한 연구 (A Study on Middle School Student Users' Perceptions of Spatial Characteristics of School Libraries as Reading Spaces)

  • 정문지;이지연
    • 정보관리학회지
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    • 제40권4호
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    • pp.229-257
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    • 2023
  • 본 연구는 독서공간으로서의 학교도서관에 주목하고 독서를 위한 학교도서관 이용 시 공간특성 요소에 대한 중학생 이용자의 인식을 파악하는데 목적이 있다. 선행연구와 예비 연구를 통해 공간특성 요소를 선정하고 각 공간특성 요소에 대해 학생들이 중요하게 생각하는 정도와 충족하는 정도를 살펴보고자 하였다. 그리고 이용자의 인식이 이용현황 및 학교도서관 독서활동 경험에 따라 차이가 있는지 살펴보았으며, 학교도서관 이용자 만족도와 지속이용의도에 영향을 미치는지 파악하였다. 더불어 공간특성 요소의 인식이 지속이용의도에 영향을 미치는데 있어 학교도서관 이용자 만족도가 매개 역할을 하는지 검증하고자 하였다. 이를 위해 중학교 4곳에 재학 중인 342명의 학생을 대상으로 설문조사를 진행하였다. 연구 결과, 공간특성 요소 중 소통성, 다양성, 안전성, 편의성에 대한 이용자의 인식이 이용현황에 따라 차이를 보였으며, 소통성, 쾌적성, 분위기가 이용자 만족도에, 심미성과 소통성이 지속이용의도에 긍정적인 영향을 주는 것으로 나타났다. 이 중 소통성, 쾌적성, 분위기는 학교도서관 이용자 만족도를 매개하여 지속이용의도에 영향을 미치는 것으로 확인되었다. 본 연구는 독서를 위한 공간으로서 학교도서관을 조사함으로써 학생들의 독서 지원을 위한 방안을 제시하였다는 점에서 의의를 찾을 수 있다.

Basic Survey on the Knowledge, Performance, Confidence, and Attitude for CPR Education Proposal for Inactive Nurse

  • Park, Jung-Ha
    • International Journal of Advanced Culture Technology
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    • 제10권1호
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    • pp.187-195
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    • 2022
  • Since most of the first witnesses of cardiac arrest in clinical settings are nurses, the ability to perform CPR is important. The purpose of this study is to provide basic data for developing education that strengthens CPR performance in the future by examining inactive nurses' CPR knowledge, attitude, performance confidence, device discomfort, continued use intention, and educational achievement. The final subjects of this study were 88 inactive nurses residing in B city. The study period was from June 23, 2020 to December 24, 2020. The collected data were analyzed by descriptive statistics and Pearson correlation using SPSS WIN 24.0 program. After obtaining the subject's consent for the study, an inactive nurse who understood the purpose of the study and voluntarily consented to the study participated. To investigate the perception of experience, the subjects watched 360-degree virtual reality contents about CPR in the hospital using HMD. The data of this study were analyzed using SPSS WIN 22.0.program. As a result of this 360-degree study on CPR in the hospital, the average score for the inactive nurses on CPR knowledge was 12.70±3.43, the average score for performance confidence was 6.04±2.45, and the average score for attitude was 4.63±0.80. As a result of experience recognition of 360-degree virtual reality contents for CPR in hospitals, the average score for device discomfort was 4.01±0.94, the average score for continued use intention was 2.07±0.85, and the average score for educational achievement was 2.11±0.79. As a result of correlation analysis, educational achievement and continued use intention were significantly positively correlated (r=.77, p<.001). Based on the results of this study, in order to strengthen the CPR performance capability of inactive nurses in emergency situations, it is necessary to increase CPR knowledge and confidence in performing CPR, and to cultivate a positive attitude toward performing CPR. In addition, it is necessary to implement CPR simulation education based on patient cases by applying content that considers educational achievement and continuous use intention.

간편결제 서비스의 지속사용의도에 영향을 미치는 요인에 관한 연구: 플로우, 신뢰 및 혁신저항을 중심으로 (A Study on the Factors of Intention of Continued Use of the Convenient Payment Service: The Perspectives of the Flow, the Reliability and the Innovative Resistance)

  • 손달호
    • 한국정보시스템학회지:정보시스템연구
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    • 제30권1호
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    • pp.1-20
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    • 2021
  • Purpose The purpose of this study is to deduct the motivative factors such as perceived value, trust, innovative resistance and flow from the pervious studies and to examine the effect of the motivative factors in the continued use of convenient payment service. Design/methodology/approach This study made a design of the research model by integrating the factors deducted from the Value-based Adoption Model and the Innovative Resistance Model with the factors deducted from the Flow Theory. Findings Results showed that perceived value had a significant effect on trust and innovative resistance. Moreover, trust had a significant effect on flow and continued use. Finally, innovative resistance and flow had a significant effect on continued use. However, the research model in this study was derived from a behavioral point of view, therefore, this model needs to combine the various factors of related fields.

우리는 왜 책을 듣는가: 오디오북 구매의도에 영향을 미치는 요인 탐색 (Why do We Listen to Books?: Exploring Factors Affecting the Purchase Intention of Audiobooks)

  • 김형지;김정환
    • 한국콘텐츠학회논문지
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    • 제21권5호
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    • pp.118-128
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    • 2021
  • 오디오북 시장에 관심이 커지고 있는 상황에서 오디오북의 이용행태가 구매의도에 미치는 영향력을 살펴보았다. 연구를 위해 오디오북 이용 경험이 있는 성인 20~40대를 대상으로 지난 2020년 12월 온라인 설문조사를 진행하였다. 연구가설은 PLS-SEM을 활용해 검증하였으며, 그 결과는 다음과 같다. 첫째, 오디오북의 정보, 휴식, 편리성 동기는 각각 이용 만족에 정적 영향을 미쳤다. 둘째, 혁신성은 이용 만족에 정적 영향을 미쳤지만, 멀티태스킹 성향은 통계적으로 관련성이 없었다. 셋째, 이용 만족은 지속이용의도와 구매의도에 정적 영향을 미쳤으며, 마지막으로 지속이용의도는 구매의도에 정적 영향을 미쳤다. 이 연구는 오디오북 이용에 관한 초기 연구로, 책의 형태가 기술과 시장 수요의 변화에 맞춰 진화해 가는 과정을 탐색적으로 살펴봤다는데 의의가 있다.