• 산경연구논집
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• 제13권5호
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• pp.27-40
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• 2022

Purpose: Research on job crafting has thus far focused on how alter job demand and resources behaviors relate to employee task performance. However, job crafting behaviors do not necessarily have an impact only on task performance, but also on employees' contextual performance, a phenomenon that has little research in job crafting research. Therefore, this study aims to investigate the effect of job crafting on task performance or contextual performance and the mediating effect of work engagement between them in the Chinese context. Research design, data and methodology: In order to achieve the above research goals and test the proposed hypotheses, we used a cross-sectional design and a self-administered questionnaire to collect quantitative data from September 8, 2021 to September 27, 2021 among knowledge workers in Shandong Province various financial companies and finally analyzed 211 questionnaires. Descriptive statistics and research model analysis were performed using SPSS 25.0 Version and AMOS 27.0 Version to test the developed hypotheses. Results: The results are as follows; firstly, the study showed that job crafting of employees had a significant positive impact on task performance and contextual performance. Secondly, the higher job crafting of employees, the higher their work engagement. Thirdly, this study showed that work engagement of employees had a positive impact on task performance and contextual performance. Fourthly, we predicted and found that work engagement of employees had a positive mediating effect between job crafting and task performance and a positive mediating effect between job crafting and contextual performance. Overall, this study showed that the proactive job crafting behaviors of employees enhance their engagement for their work, which in turn improves task performance and contextual performance. Conclusions: This paper develops job crafting research by exploring the positive impact of job crafting on employees' task performance or contextual performance through their work engagement. It also proposes that both job crafting behaviors and work engagement are important approaches to improve employees' task performance or contextual performance. Practical implications for organizations, such as increasing employee' work engagement, as well as the limitations and suggestions are concluded for the future research directions.

• Asia pacific journal of information systems
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• 제15권3호
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• pp.41-64
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• 2005

The effects of information quality and the importance of information have been reported in the information Systems(IS) literature. However, little has been learned about the impact of data quality(DQ) on decision performance. Recognizing with this problem, this study explores the effects of contextual DQ on decision performance. To examine them, a laboratory experiment was conducted. Based on two levels of contextual DQ and two levels of task complexity, this study had a $2{\times}2$ factorial design. The dependent variables used to measure the outcomes of decision performance were problem-solving accuracy and time. The results demonstrated that the effects of contextual DQ on decision performance were significant. The findings suggest that decision makers can expect to improve their decision performance by enhancing contextual DQ. This research not only extends a body of research examining the effects of factors that can be tied to human decision-making performance, but also provides empirical evidence to validate and extend DeLone and McLean's IS success model.

• 한국콘텐츠학회논문지
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• 제20권5호
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• pp.644-652
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• 2020

본 연구의 목적은 회계정보시스템 교육과 맥락적 성과의 관계에서 학문적 자기효능감 매개효과를 알아보기 위한 것이다. 이를 위해 282명으로부터 수집된 자료를 SPSS 23.0과 AMOS 23.0 프로그램을 사용하여 분석하였다. 본 연구결과는 다음과 같다. 첫째, 회계정보시스템 교육이 맥락적 성과에 정(+)의 영향에 미치는 것으로 나타났다. 둘째, 학문적 자기효능감은 맥락적 성과에 영향을 미치는 것으로 나타났다. 셋째, 학문적 자기효능감은 회계정보시스템 교육과 맥락적 성과의 관계에서 매개효과가 있는 것으로 나타났다. 매개효과를 확인하기 위하여 Sobel 검증을 실시하였다. 회계정보시스템 교육은 맥락적 성과에 직접적인 영향을 미치고, 학문적 자기효능감을 통해 간접적인 영향도 미치는 것으로 나타났다. 본 연구는 맥락적 성과를 향상시키기 위한 방법으로 학문적 자기효능감 매개효과를 규명했다는 측면에서 시사점을 갖는다. 향후의 연구에서는 표본 확대와 다양한 변수를 활용할 필요가 있다.

• 한국사회복지학
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• 제58권2호
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• pp.87-118
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• 2006

이 연구의 목적은 최근 직무수행의 새로운 영역으로 주목받고 있는 맥락적 수행(contextual performance)이 사회복지 실천이론과 현장에서도 타당한 개념으로 인정받을 수 있는가를 검토하는 것이다. 이를 위해 본 연구에서는 현장의 관리자들을 대상으로 예비조사를 실시하여 연구실행의 가능성을 확인하였다. 이후 본 조사에서는 전국의 사회복지사 170명을 대상으로 맥락적 수행의 행동사례에 대한 질적 분석을 하였고, 질적분석 결과를 근거로 평가지표를 개발해 연구참여자를 대상으로 직무수행에 대한 상사 자기평가를 실시하였다. 이를 위해 다중속성-다중평정(multitriat-multimethod, MTMM) 자료를 구성하여 위계적 내재모형에 대한 확인적 요인분석을 실시하였다. 질적 양적 통합연구분석 결과, 사회복지사의 맥락적 수행의 영역은 '조직지향 수행', '동료지향 수행', '클라이언트지향수행', '자기지향 수행'의 4가지 영역으로 분류되었고, 이들은 기존의 직무수행과는 어느 정도 변별타 당도를 갖는 것으로 파악되었다. 본 연구에서는 이러한 연구결과에 근거하여 향후 사회복지사의 직무수행에 대한 연구전망과 제언을 제시하였다.

• 융합경영연구
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• 제5권1호
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• pp.21-26
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• 2017

Purpose - This study extracts performance-reward factors based on the previous studies related to Herzberg's two-factor theory and performance-reward and proposes a research method to identify how these factors have an influence on task performance directly related to production performance and contextual performance that has an indirect influence. Research Design, Data, and Methodology - This study draws performance-reward factors through Focus Group Interview(FGI), classifies them into economic/uneconomic and direct/indirect factors, draws maintenance/improvement factors and unnecessary ones through IPA, and maximizes the effectiveness of performance-reward factors. Results - It also identifies how performance-reward factors have an influence on internal and external motives based on previous studies, classifies performance-reward factors into task performance and contextual performance and identifies the influence relationship between these, and proposes a research model to identify the roles of equity sensitivity based on equity theory. Conclusion - The findings from this study are expected to lay the groundwork for drawing various methods to reduce the turnover rate of employees and be important resources for reinforcing the competitiveness of businesses by classifying the performance -reward factors that may cause internal and external motives from the small and medium-sized manufacturing perspective and presenting methods to identify if these have an influence on task performance and contextual performance.

• 문화기술의 융합
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• 제10권3호
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• pp.675-681
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• 2024

본 연구는 노인장기요양 시설의 요양보호사를 대상으로 요양보호사의 직무특성과 조직의 맥락적 성과에 관한 매개효과를 실증 검증한 연구로서 직무태도, 조직풍토의 이중매개효과를 실증분석 하는 것을 목적으로 한다. 본 연구를 위하여 노인장기요양 시설에서 근무하고 있는 요양보호사 274명을 대상으로 하였다. 수집한 자료 분석은 SPSS Process macro를 사용하였다. 다음과 같은 연구결과가 나왔다. 먼저, 요양보호사의 직무특성, 직무태도, 조직풍토, 맥락적 성과는 유의미한 정적 상관관계를 가지고 있었다. 둘째, 요양보호사의 직무특성과 맥락적 성과 사이에 직무태도, 조직풍토는 이중매개효과가 있었다. 셋째, 요양보호사의 직무특성과 맥락적성과 사이에 직무태도와 조직풍토는 유의한 매개효과 경로가 있는 것으로 확인되었다. 연구를 바탕으로 요양보호사의 직무성과를 향상할 수 있는 심리적인 자발적인 직무역량 방안 마련과 후속 연구를 제안하였다.

• 벤처창업연구
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• 제12권3호
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• pp.163-176
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• 2017

4차 산업혁명과 창조경제라는 화두가 지배하고 있는 오늘날의 경영환경하에서 중소기업들은 지속가능한 성장을 위하여 혁신역량 확보에 많은 노력을 기울이고 있다. 특히 혁신역량 혹은 혁신성과를 창출하기 위하여 중소기업들은 조직의 양면적 특징, 즉 탐색과 활용이라는 양면성에 관심을 기울이고 있다. 이에 본 연구에서는 국내 중소기업들을 대상으로 혁신성과를 창출할 수 있는 핵심 요소로서 조직의 맥락적 양면성을 고찰하고 이들 양면성을 자극하고 촉진하는 요인과 혁신성과간의 관계를 발견하기 위하여 실증분석을 실시하였다. 이를 위해 조직내 맥락적 양면성의 선행요인으로 대표적 경영혁신 기법이자 전사적 차원의 혁신 활동인 품질관리관행을 채택하였으며, 양면성의 결과변수로 혁신성과(급진적/점진적 제품혁신)을 설정하여, 일련의 회귀분석을 실시하였다. 연구 결과, 품질관리관행인 품질분임조활동은 조직의 두 가지 맥락적 양면성 즉, 탐색과 활용 모두에 정(+)의 영향을 미치는 것으로 나타났으며, 맥락적 양면성은 혁신성과에도 정(+)의 영향을 미치는 것으로 나타났다. 그리고 맥락적 양면성은 품질분임조활동과 혁신성과간의 관계를 완전매개하고 있는 것으로 나타났다. 이상의 연구결과는 중소기업의 혁신성과를 달성하기 위해서는 맥락적 양면성의 확보가 필수적이며, 맥락적 양면성을 촉진 또는 자극하기 위해서는 품질분임조와 같은 품질관리활동이 반드시 선행되어야 함을 시사하고 있다.

• 한국정보시스템학회지:정보시스템연구
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• 제17권3호
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• pp.1-24
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• 2008

This study empirically investigated the relationships among inter-organizational contextual factors(assets specificity, long-term orientation and interdependence), information exchange between trading partners, inter-organizational loaming and trust, and inter-organizational performance. In this study, types of information exchanged between trading firms are classified into two broad kinds: transaction information and management information. from empirical results, we found that inter-organizational contextual factors have a greater positive impact on the exchange of management information. It is also observed that the exchange of information positively influences inter-organizational trust and loaming. finally, the results of this study showed that inter-organizational trust and teaming have positive effects on the improvement of inter-organizational performance. Thus, it is concluded that the amount of information exchanged according to the conditions of inter-organizational contextual factors gives rise to inter-organizational teaming and high levels of trust, and high levels of trust and learning contribute to the increase of inter-organizational performance.

• Journal of Information Technology Applications and Management
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• 제14권4호
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• pp.75-96
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• 2007

The effects of information quality and the importance of information have been reported in the Information Systems (IS) literature. However, little has been learned about the impact of information visualization types and contextual information on decision quality. Therefore, this study investigated the interaction effects of these variables on decision quality by conducting a laboratory experiment. Based on two types of information visualization and the availableness of contextual information, this study had a $2{\times}2$ factorial design. The dependent variables used to measure the outcomes of decision quality were decision accuracy and time. The results demonstrated that the effects of contextual information on decision quality were significant. In addition, there was a significant main effect of information visualization on decision accuracy. The findings suggest that decision makers can expect to improve their decision quality by enhancing information visualization types and contextual information. This research may extend a body of research examining the effects of factors that can be tied to human decision-making performance.

• 유통과학연구
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• 제22권3호
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• pp.1-10
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• 2024

Purpose: The current study focused on work performance of distribution department of AMC (asset management company) industry in China, outlines the challenges faced by distribution employees of Chinese four biggest national AMCs, aiming to enhance the ability of Chinese national AMCs to succeed in the face of external challenges such as economic, social, and technological changes. Research design, data and methodology: This study adopted quantitative methods, questionnaire was collected from 248 general distribution department employees of four national AMCs of China, these employees are from the top 5 developed cities in China, and software Smart PLS 3.0 and SPSS 25 was applied to data analysis. Results: The result of this current study through Smart PLS 3.0 has revealed that the significant effect of affective commitment on contextual performance, affective commitment on task performance, continuance commitment on contextual performance, normative commitment on contextual performance, and effect of continuance commitment on task performance and normative commitment on task performance were found to be non-significant. Conclusions: According to the important role of distribution department, managers in China's national AMCs can leverage the study's findings to enhance organizational commitment among employees of distribution department, and further positively influences distribution department employees' work performance.