• 제목/요약/키워드: consultant

검색결과 755건 처리시간 0.174초

Study on the Effect of Industrial Safety Consultant Ability on Recontract Intention through Consulting Satisfaction and Utilization (산업안전 컨설턴트 역량이 컨설팅 만족도와 활용도를 매개로 하여 재계약의도에 미치는 영향 )

  • Park, Sung-jun;Hwang, Chan-gyu
    • Journal of Venture Innovation
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    • 제7권2호
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    • pp.175-195
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    • 2024
  • The purpose of this study is to identify the sub-factors of consultant ability of an industrial safety consulting company and conduct an empirical study on how these factors influence the intention to recontract by mediating consulting satisfaction and utilization Research on consultant ability, satisfaction with and utilization of consulting has been actively conducted in fields such as small and medium-sized business consulting and management consulting, but research in the field of industrial safety consulting has been found to be insufficient. Accordingly, this study seeks to demonstrate the causal relationship between the ability of industrial safety consultants, satisfaction and utilization of consulting, and recontract intention. Using the random sampling method, the researcher collected 202 questionnaires from customers such as companies and public institutions receiving industrial safety consulting, and conducted statistical analysis with the SPSS 21.0 program. The results of the study were as follows. First, it was found that consultant ability, consultant knowledge, and consultant attitude, which are sub-factors of consultant ability, had a significant positive effect on recontract intention. Second, it was found that consultant ability, consultant knowledge, and consultant attitude, which are sub-factors of consultant ability, had a significant positive effect on consulting satisfaction and utilization. Third, consulting satisfaction and utilization were found to have a significant positive effect on recontract intention. Fourth, consulting satisfaction was shown to mediate the relationship between consultant ability and recontract intention. Fifth, consulting utilization was shown to mediate the relationship between consultant ability and recontract intention. The conclusions and implications of this study are as follows. First, it was demonstrated that consultant ability, consulting satisfaction and utilization are important in the recontract intention for industrial safety consulting. Second, as a result of analyzing the effect of consultant ability on recontract intention, consulting satisfaction and utilization, it was analyzed that the influence of consultant ability, consultant knowledge, and consultant attitude was significant in the order. Third, consulting satisfaction and utilization were found to mediate the relationship between consultant ability and recontract intention. In conclusion, It was demonstrated that consultant ability, consulting satisfaction, and consulting utilization had a significant impact on the recontract intention, and it was found that consulting satisfaction and utilization mediate the relationship between consultant ability and recontract intention. and it was discovered that the three sub-factors of consultant ability had a significant impact on consulting satisfaction, utilization, and contract renewal intentions in the order of ability, knowledge, and attitude. it was found that the consultant ability, consulting satisfaction, and the utilization of industrial safety consulting companies are all important factors that influence recontract intention. In addition, industrial safety consulting companies have laid the foundation that in order to greatly affect consulting satisfaction, utilization, and recontract intention by improving consultant ability, consultants' capability, knowledge, and attitude must be improved in order.

공지사항

  • Korea Management & Technology Consultant Association
    • the Consultant
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    • 통권22호
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    • pp.207-227
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    • 2005
  • PDF

FOCUS

  • Korea Management & Technology Consultant Association
    • the Consultant
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    • 통권22호
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    • pp.118-123
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    • 2005
  • PDF

Blue Ocean Strategy

  • Korea Management & Technology Consultant Association
    • the Consultant
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    • 통권22호
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    • pp.78-81
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    • 2005
  • PDF

협회장동정

  • Korea Management & Technology Consultant Association
    • the Consultant
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    • 통권22호
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    • pp.35-38
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    • 2005
  • PDF

Pictorial News

  • Korea Management & Technology Consultant Association
    • the Consultant
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    • 통권22호
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    • pp.8-14
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    • 2005
  • PDF