• 제목/요약/키워드: conflict management

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항공사 승무원의 일중독이 직장-가정갈등, 삶 만족에 미치는 영향에 관한 연구 : 제주항공 대상으로 (A Study on the Effect of Workaholism on Work-Family Conflict, Satisfaction of life in Airline Crew : Focused on Jeju Air)

  • 이정아
    • 품질경영학회지
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    • 제47권1호
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    • pp.109-124
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    • 2019
  • Purpose: The purpose of study is to understand the effect of Airline industry employee's workaholism on Work Family conflict and Satisfaction of Life. Methods: The research method of this paper is to analyze data which was collected from 328 female cabin crew at airline located in Jeju Air. Results: The results of this study are summarized be summarized as follows: First, Work Obsession as the subordinate variables of workaholism positively affect Work Family conflict, but Work Enjoyment and Commitment of Work negatively affect work family conflict. Second, The results showed that had the higher level of Work to Family conflict than that of Family to Work conflict. Both directions had a negative impact on life satisfaction. Conclusion: Work Enjoyment and Work Commitment of variable workaholic had the higher level of Work to Family conflict than that of Family to Work conflict. So, it is important to make efforts to promote Work Enjoyment and Work Commitment of workaholic with resolving Work Family conflict in married managerial women by families and corporations.

Resolution of Time and Worker Conflicts for a Single Project in a Max-Plus Linear Representation

  • Yoshida, Shotaro;Takahashi, Hirotaka;Goto, Hiroyuki
    • Industrial Engineering and Management Systems
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    • 제10권4호
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    • pp.279-287
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    • 2011
  • This research develops a framework for resolving time and worker conflicts in the Critical Chain Project Management (CCPM) method, expressed in the form of a Max-Plus Linear (MPL) system. Our previous work proposed a method for resolving time conflicts. However, in practical cases, both time and worker conflicts may occur. Hence, we propose a method for resolving both time and worker conflicts for a single project. We first consider how to detect a resource conflict. Then, we define an adjacency matrix to resolve the detected conflicts. Using the proposed method, we confirm that the resource conflict can be resolved through a numerical example.

민간경호경비조직의 갈등관리방식과 조직성과의 관계 (Relations between Conflict Management Style of Private Security Guards in Organizational Effectiveness)

  • 박영만;김은정;정주섭;강호정
    • 한국콘텐츠학회논문지
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    • 제10권9호
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    • pp.375-386
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    • 2010
  • 본 연구는 민간경호경비조직의 갈등관리방식과 조직성과의 관계를 규명하는데 목적이 있다. 연구대상은 2010년 서울 소재 민간경비회사에 재직하고 있는 민간경호경비원을 대상으로 판단표집법을 이용하여 286명을 추출하여 최종분석에 사용된 사례수는 279명이다. 본 연구에 사용된 설문지의 신뢰도는 Cronbach's $\alpha$ 값이 .642 이상으로 나타났다. 수집된 자료는 SPSSWIN 17.0을 이용하여 요인분석, 신뢰도분석, t검증 및 F검증, 다중회귀분석 등의 방법을 활용하였다. 결론은 다음과 같다. 첫째, 민간경호경비원들의 사회인구학적 특성에 따라 갈등관리방식은 차이가 있다. 둘째, 민간경호경비비원들의 사회인구학적 특성에 따라 조직성과는 차이가 있다. 셋째, 민간경호경비원들의 갈등관리방식은 조직성과에 영향을 미친다. 즉, 민간 경호경비원들의 갈등관리방식은 조직성과에 영향을 미친다. 즉, 통합 타협, 회피, 은혜, 지배의 갈등관리 방식을 선호할수록 집단응집력, 조직몰입, 직무만족 또한 높게 나타난다.

Intra-organizational Conflict and Innovative Performance in Media Industry: An Exploratory Simulation Study

  • Cheon, Youngjoon;Jeong, Seong Bin;Kwak, Kyu Tae
    • 인터넷정보학회논문지
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    • 제19권2호
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    • pp.89-98
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    • 2018
  • Media industry is attempting various types of strategic innovation in the content and organization as they enter transition period. However, previous research has casually treated the organizational culture from the management and realized that cognitive/cultural differences between the specific departments yield conflicts. This means the researchers explored less on the decision-making process with the conflict between sub-groups and constituent in the organization. Our study reviewed the most positive method to achieve the innovation outcome through the conflict management within the organization based on the behavioral theory of the firm and applied computer simulation model for analysis to construct the quantitative scenario and infer the result. Conflict always found while media organization experiences innovation within the groups. However, in the long term, securing the independence through the certain state of 'anarchy' which possibly lead consensus implies significance rather to comprise collegiate system for unilateral control. In specific, this study explored the issues in 'conflict management' that has been evaded in media organization research through NK simulation model.

간호사의 조직 커뮤니케이션 만족과 조직 갈등과의 관계 (A Study of Relationships between Organizational Communication Satisfaction and Organizational Conflict among Nurses)

  • 정경화;박동영;이서영
    • 보건의료산업학회지
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    • 제6권4호
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    • pp.165-176
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    • 2012
  • The purpose of this study was to investigate the relationships between organizational communication satisfaction and organizational conflict for nurses. The research design was correlational survey. Two hundred three nurses recruited from 3 general hospitals in D city. The data collected were analyzed with SPSS/win 18.0 using descriptive methods, t-test, ANOVA, Pearson correlation coefficient, multiple regression. The result of this study reported middle levels of organizational communication satisfaction and middle levels of organizational conflict. There were significant positive correlation for organizational communication satisfaction and organizational conflict in the nurses. Significant factors influencing organizational conflict were organizational climate, media quality and personal feedback. Organizational conflict and organizational communication satisfaction management is very important. Based on the study, recommend the following : It is needed that repeat studies and consider to development and education program of the organizational communication satisfaction for nurses in hospital setting.

항공사 승무원의 조직문화, 개인특성, 일중독, 직장-가정 갈등이 삶만족에 미치는 영향 - 항공 승무원을 중심으로 - (The Influence of Organizational Culture, Personal Characteristics, Workaholics, Work-Family Conflict on Life Satisfaction : Focused on the Flight Attendants on the Airline)

  • 이정아
    • 품질경영학회지
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    • 제47권4호
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    • pp.861-873
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    • 2019
  • Purpose: The purpose of this study is to investigate the effects of organizational culture, personality Traits, work addiction and workplace family conflict on the life satisfaction of Korean Air crew. Methods: The collected data through the survey were analyzed using structure equation model analysis The sample used for the empirical analysis is a total of 578 questionnaires. Results: Empirical analysis summarized next. Organizational culture and personality characteristics have some effects on work poisoning. However, the compulsion of work driven does not affect work-family conflict, Family-Work Conflict does not affect Life Satisfaction. Conclusion: This paper has a contribution in that it extends the range of the academic research concerning Workaholic. Also this paper provides implications on effective human resource management method suitable for airline industry.

갈등관리와 이직의도: 다수준 비선형성과 리더신뢰의 조절효과 (Conflict Management and Turnover Intention: Multi-level Curvilinearity and the Moderating Role of Trust in Leader)

  • 김철영;박지성
    • 한국산학기술학회논문지
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    • 제19권11호
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    • pp.253-263
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    • 2018
  • 본 논문은 이탈-목소리내기 이론과 밴드웨건 효과, 사회적 태만이론을 이용하여 팀 수준의 갈등관리 참여와 개인수준의 이직 의도간의 비선형 모형을 검증하였다. 또한 팀 수준의 갈등관리와 개인수준의 이직 의도 간 비선형 관계에 더하여, 리더에 대한 신뢰가 이러한 관계에 있어 어떠한 조절효과를 갖는지에 대해서도 살펴보았다. 이러한 두 가지 가설들을 검증하기 위하여 한국의 제조업 회사의 48개 팀에서 331명의 팀원들로부터 한 달 간격으로 데이터를 수집하였다. 검증 결과, 가설 1에서 예측한 것처럼 위계선형모형의 분석결과 팀 수준의 갈등관리 참여와 개인수준의 이직의도간의 비선형관계가 검증되었다. 그러나 가설 2의 예측과는 달리 이 관계에 대한 상사신뢰의 조절효과는 통계적으로 유의미하게 나타나지 않아 가설이 기각되었다. 이 논문은 팀 내부의 상호작용에 따라 개인의 이직의도가 변화할 수 있다는 것을 보여준다. 이를 통해 갈등관리에 있어서의 팀 수준 관리의 필요성을 강조하였고, 논문의 마지막에 논문의 한계를 논의함과 더불어 미래연구에 대한 제언을 제시하였다.

분쟁청구비용을 고려한 건설 분쟁의 위험요인 (Construction Conflict Risk Factors based on the Conflict Cost)

  • 신한우;서장우;조훈희;강경인
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2006년도 춘계학술논문 발표대회 제6권1호
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    • pp.125-128
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    • 2006
  • Since the diversification, complication of the construction industry, construction conflicts have been increased these days. Expansion of scale of construction has brought conflict treatment cost increase. Thus, needs of the study on construction conflict risk factors and its management is getting important. But the existing studies about construction conflicts and risk factors that need to be cared to decrease construction cost are almost focused on analysis of number of conflict proposed. It means those studies can be helpful when want to know how many conflict have been instituted, however, they do not contain a close examination between types of conflict and cost of conflict treatment. The purpose of this study, therefore, is an extraction of conflict causes based on the conflict treatment cost and the choice of significant risk factors to be managed to prevent conflict and its treatment cost, which enables reducing the conflict treatment colt on control the risk factors.

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도시성장관리정책의 갈등 구조 및 조종 미국 도시성장관리정책의 교훈 (Conflict Structure of Urban Growth Management Policies and Conflict Mitigation Alternatives : Lessons from the United States' Experience)

  • 전명진;박성희
    • 지역연구
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    • 제13권2호
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    • pp.143-155
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    • 1997
  • This study aims at drawing implications for Korea's urban growth management policies from U.S.A's experience on this issue. This study analyzes two types of contradictions in planning and implementing urban growth management policies: 1) value conflicts in goal setting and 2) contradictions among different level of governments (local, province, nation). As mentioned by Campbell (1996), there are three types of conflicts in objective values (efficiency, equity, and environment protection): property contradiction between economic growth and equity, resource conflict between efficiency and environment protection, and development conflict between equity and environment protection in urban growth management policies. In implementing urban growth management three types of conflicts in goal values should been taken into consideration. Contradictions among local governments, province, and central government are also found in implementing growth management policies. The lessons from the United State are as follow: 1) growth management plans are initiated by the local government and during the planning process adjacent local governments review a local government's growth management plans and give inputs for the plan, 2) local government and State work together for growth management planning and specially, the State provides technical and financial assistance to local government, and 3) the State plays leading roles in local government's planning and implementing of growth management policies with carrot and stick policy.

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병원 간호사와 의사의 갈등관리유형과 의사소통능력 및 협력 간의 관계 (Conflict Management Style, Communication Competence, and Collaboration among Hospital Nurses and Physicians)

  • 이임선;김창희
    • 재활간호학회지
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    • 제20권1호
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    • pp.69-78
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    • 2017
  • Purpose: This study aimed to identify the relationship among conflict management style, communication competence and nurse-physician collaboration in hospital nurses and physicians. Methods: This is a descriptive study. Using a questionnaire, data were collected from 230 nurses and 107 physicians at a university hospital in D city. With SPSS/WIN 22.0 program, data were analyzed by t-test, ANOVA, $Scheff{\acute{e}}$ test, and Pearson's correlation coefficient. Results: Physicians scored the highest for communication competence in nurse-physician relationship and the lowest in medical decision making, while nurses scored the highest in patient information sharing and the lowest in nurse-physician relationship. Physicians with problem solving tendency scored higher in communication competence than those with avoiding tendency. Among the nurses, those with avoiding tendency scored the lowest. For both physicians and nurses, communication competence showed a significant negative correlation with avoidance. For nurses there was also a significant positive correlation with compromising tendency. Finally, there was a significant correlation between nurse-physician collaboration and communication competence in both groups. Conclusion: This study demonstrates that nurse-physician collaboration and communication competence are correlated with conflict management style. We suggest educational programs at more hospitals in various locations to improve nurse-physician collaboration reflecting conflict management style.