• 제목/요약/키워드: communication with supervisor

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조직구성원인 인식하는 조직 내 커뮤니케이션 유형이 학습전이 풍토에 미치는 영향에 대한 연구 (A study on the influence of communication type within organization recognized by members of organization affecting learning transfer climate)

  • 김문준
    • 산업진흥연구
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    • 제2권2호
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    • pp.31-44
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    • 2017
  • 본 연구는 조직구성원인 인식하는 조직 내 커뮤니케이션 유형과 학습전이 풍토 간의 영향관계를 알아보기 위한 연구로 독립변인으로 설정한 조직 내 커뮤니케이션 유형은 상사와 커뮤니케이션, 매체 질 커뮤니케이션, 동료와 커뮤니케이션, 조직 전망 커뮤니케이션의 4개 변수로 제시하였으며, 종속변인인 학습전이풍토는 상사지원, 동료지원, 전이기회, 조직보상 인식의 4개 하위변수로 구성하였다. 본 연구목적을 달성하기 위해 2015년 중소기업 핵심직무역량 교육과정에 참여한 후 3개월 이상 경과한 참가자 150명을 대상으로 통계상 무의미한 설문을 제외 한 116부를 최종 활용하였다. 한편, 수집된 자료는 SPSS 20.0의 통계패키지 프로그램을 사용하여 빈도순석, 요인분석(Factor Analysis), 신뢰도 검증, 기술통계분석, 단순 다중회귀분석을 통해 연구가설을 검증하였다. 본 연구 결과 첫째, 조직 내 커뮤니케이션 유형과 학습전이 풍토인 상사의 지원 간의 영향관계에서 조직 내 커뮤니케이션 유형의 상사와 커뮤니케이션, 매체의 질 커뮤니케이션, 동료와 커뮤니케이션, 조직전망에 대한 커뮤니케이션은 모두 상사의 지원에 정(+)의 유의한 영향관계를 나타내었다. 둘째, 조직 내 커뮤니케이션 유형은 학습전이 풍토의 동요의 지원에는 모두 영향을 미치지 않는 것으로 나타났다. 셋째, 조직 내 커뮤니케이션 유형과 학습전이 풍토의 전이기화 간의 영향관계에서는 동료와 커뮤니케이션을 제외한 상사와 커뮤니케이션, 매체의 질 커뮤니케이션, 조직전망에 대한 커뮤니케이션이 전이기회에 정(+)의 영향관계를 나타내었다. 마지막으로 조직 내 커뮤니케이션 유형과 학습전이 풍토의 조직보상 인식에 대한 영향관계에서는 상사와 커뮤니케이션과 조직전망에 대한 커뮤니케이션이 정(+)의 영향관계를 나타냈다.

조직 구성원의 커뮤니케이션 만족이 인적자원의 집단 창의성에 미치는 영향에 관한 연구 (Relations Between Communication Satisfaction and Group Creativity in Organization)

  • 장충석;박종오
    • 경영과정보연구
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    • 제21권
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    • pp.49-76
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    • 2007
  • The main purpose of this study is to assess the relationship between communication satisfaction and group creativity. To achieve this purpose, this study has two objectives. First, I will identify the relationship between the satisfaction of communication and idea creation. Second, the relationship between communication satisfaction and problem solving activity will be statistically tested. The major findings of the study can be summarized as follows: First, Statistically significant positive relations were found between the communication satisfaction and idea creation. Especially, sub-construct for supervisor communication$({\beta}=0.14,\;p<.05)$, quality of media$({\beta}=0.13,\;p<.05)$, individual feedback$({\beta}=0.36,\;p<.001)$, organizational prospect$({\beta}0.31,\;p<.001)$ showed the statistically significant positive(+) relationship with construct in idea creation. Second, the measurement of communication satisfaction had showed statistically significant relationship with the problem solving activity. Especially, communication with supervisor$({\beta}=0.21,\;p<.05)$, quality of media$({\beta}=0.21,\;p<.001)$, organizational prospects$({\beta}=0.22,\;p<.001)$, and communication with subordinate$({\beta}=0.37,\;p<.001)$ showed the significant positive(+) relationship with problem solving activity construct. These consequences suggest that communication satisfaction of employee is effective in the improving the group creativity in organization. In the conclusion, this study present the satisfaction factor of employee communication as a incremental factor of group creativity.

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중소화장품 브랜드샵 종사자의 의사소통과 사회적 지원이 조직몰입에 미치는영향 (The Influence of Communication and Social Support on the Organizational immersion of Small and Medium Cosmetic Brand Shop)

  • 이병효;이선규
    • 융합정보논문지
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    • 제7권3호
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    • pp.117-125
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    • 2017
  • 본 연구에서는 서울시 내에 소재하고 있는 화장품 브랜드샵에 종사하고 있는 판매원들을 대상으로 하여 의사소통과 사회적 지원이 조직몰입에 미치는 영향을 실증적으로 분석하였다. 조직몰입에 미치는 영향요인으로 의사소통과 사회적 지원을 독립변수로 설정하였다. 하위변수로 의사소통 요인은 공식적인 의사소통, 상사와 의사소통, 동료와 의사소통으로 설정하였고, 사회적 지원 요인의 하위 변수는 상사의 지원과 동료의 지원으로 설정하였다. 분석 결과 공식적인 의사소통, 상사와 의사소통, 동료와 의사소통으로 설정된 의사소통 요인은 판매원들의 조직몰입에 유의한 영향요인으로 분석되었고, 상사의 지원, 동료의 지원으로 설정된 사회적 지원은 상사의 지원 요인만이 판매원들의 조직몰입에 유의한 영향요인으로 분석되었다. 그러나 동료의 지원은 판매원들의 조직몰입에 유의하지 않은 영향요인으로 분석되었다.

슈퍼바이저의 커뮤니케이션 유형에 따른 가맹점별 계약관리 성과 : 프랜차이즈 '간이역' 사례를 중심으로 (Franchise Contract Management Performance by Supervisor Type : A Case of 'Ganiyeok')

  • 박금용;박현식;박희나
    • 한국프랜차이즈경영연구
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    • 제6권1호
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    • pp.42-68
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    • 2015
  • As franchise industry has grown, the role of a supervisor who is a contact point between franchisor and franchisees has become more vital to success of the business. This research, focusing on his/her specific role, explores communication type, leadership type, and followership type of the supervisor in relations with the organization, franchisor, and franchisees, respectively. Furthermore, we compared performance of franchises by the three types above through the franchise contract management leverage (FCML) which reflects business performance both qualitatively and quantitatively. According to the analysis on supervisors of a franchise business, 'Ganiyeok', the majority of supervisors' communication type were either supportive style or directive style. For the leadership type, team-type and impoverished-type leaders were the majority, while effective or passive followership appeared highest in followership type. In addition, supportive supervisors in communication style, team-type supervisors in leadership style, and effective supervisors in followership had highest FCML, while reflective and directive styles, impoverished style, and passive style had lowest FCML. Primary goal of a franchise business is stable profit generation. This study not only examined what characteristics supervisors need and which style is insufficient, but also proposed tailored solutions for each style. Thus, we confirmed that debates on franchise can be approached in perspective of both communication and business, and we further suggest diverse approaches on future franchise business.

Zigbee를 이용한 Wireless Home Safety Supervisor System 구현에 관한 연구 (The study on implementing Wireless Home Safety Supervisor System of using Zigbee)

  • 김국전;김영길
    • 한국정보통신학회:학술대회논문집
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    • 한국해양정보통신학회 2004년도 춘계종합학술대회
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    • pp.575-578
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    • 2004
  • 현재 및 미래에는 무선통신의 효용성이 증가되면서 다양한 분야에서 유선과 무선을 통합한 형태의 연결망이 구축되고 있으며, 이에 따라 저속, 저가, 저전력의 무선통신 분야의 필요성이 제기되고 있다. 본 논문에서는 저속, 저가, 저전력의 무선통신 분야인 Zigbee(IEEE 802.15.4)의 표준안과 이를 기반으로 한 Wireless Home Safety Supervisor System에 대해서 제안 고찰하였다.

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도시보건소 공무원의 조직몰입도 인과요인에 관한 연구 - 한 가설적 인과모형분석을 통해 - (A Study on Causal Factors of Organizational Commitment of Public Servants in Urban Health Centers: Testing a Hypothetical Canusal Model)

  • 이상준;김창엽;김용익;신영수
    • 보건행정학회지
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    • 제8권1호
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    • pp.52-96
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    • 1998
  • To find causal factors and improvement plans of organizational commitment of public servants in urban health centers, a hypothetical causal model, which included 2 endogenous variables(organizational commitment & organizational satisfaction) and 15 exogenous variables, was constructed. Exogenous variables consisted of individual factors (sex, age, education, job-grade, and annual salary), psychological variables(pride for organization, extrinsic motivation, intrinsic motivation and support of supervisor) ad structural variables(formalization, centralization, communication, job-conflict, job-decision, and workload). In the hypothetical causal model, organizational commitment was supposed to be effect variable, and organizational satisfaction was presumed to be intervening variable to mediate between organizational commitment and exogenous variables. For data collection, cross-sectional self-administered questionnaire survey was conducted to 1,295 public servants from 32 urban health centers nationwide. The survey responses were from 934, 72.1% of subjects. But 756 responses(58.4%) were analyzed because of excluding ones with missing values. The hypothetical causal model was fitted by covariance structural analysis with maximum likelihood method. Main results were as follows: (1) The fitted causal model accounted for 33 and 55 percent of total variance of organizational commitment and organizational satisfaction of public servants, respectively. (2) In order of effect size, pride for organization, supervisor support, communication, extrinsic motivation and centralization had an indirect effect effect on organizational commitment through organizational satisfaction. However, the effect of centralization was negative. (3) Pride for organiztion, intrinsic motivation, organizational satisfaction, job-conflict, supervisor support, communication, age, centralization, annual salar and extrinsic motivation had indirect or direct effects on organizational commitment in order of effect size. Among them, effects of job-conflict and centraldization were negative. In conclusion, these results suggested that organizational commitment of public servants in urban health centers could be enhanced by pride for organization, intrinsic and extrinsic motivations, prevention of job-conflict and excess centralization, supervisor support and active communication. Especially, pride for organization and intrinsic motivation were expected to play the most important role.

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A Study on the Effect of Core Competence of Supervisor on the Business Performance of Franchisees and Franchisor

  • Song, Ji-Hyun;Jo, Gye-Beom
    • 한국컴퓨터정보학회논문지
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    • 제23권10호
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    • pp.189-201
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    • 2018
  • This study analyzed the effect of core competence of supervisor on the satisfaction, loyalty, business performance of franchisees and business performance of franchisor. And the purpose of this study is to solve the most problematic issues in franchise business such as poor sales of franchisee, inadequate measures for activating sluggish stores, closing rate increase of franchisee, dispute between a franchisee and franchisor. The results of this study will be used as data for the success of Franchisor's business operation and for the change and development of the franchise industry. In this study, 168 CEOs and employees in the franchise industry were surveyed. Through previous research and expert interviews, we designed the core competency factors of franchise supervisors into seven areas: check, consulting, coordination, promotion, counseling, communication, and control. In order to verify the hypothesis of the research, the relationship between variables was verified by simple regression analysis and multiple regression analysis. Key result of the study are as follows. First, the core competency of the supervisor has a positive relationship with the franchisee's satisfaction. Second, the core competence of the supervisor has a positive relationship with the franchisee's loyalty. Third, franchisee's satisfaction has a positive effect on loyalty. Fourth, franchisee's satisfaction positively affects the business performance of franchisee and franchisor. Fifth, franchisee's loyalty positively affects the business performance of franchisee and franchisor.

기업 모바일러닝에서 자기효능감, 지각된유용성, 상사 및 동료지원, 만족도, 전이동기 간의 구조적 관계 분석 (The Analysis of Structural Relationships Among Self-Efficacy, Perceived Usefulness, Supervisor and Peer Support, Satisfaction, and Transfer Intentions in Corporate Mobile-Learning)

  • 정애경;홍유나;강정진
    • 한국인터넷방송통신학회논문지
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    • 제16권4호
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    • pp.189-196
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    • 2016
  • 본 연구는 기업 모바일러닝에서 자기효능감, 지각된유용성, 상사 및 동료의 지원, 만족도, 전이동기 간의 인과관계를 규명하는 것을 목적으로 하였다. 이를 위해 국내기업 A사에서 실시한 모바일러닝 학습자 302명을 대상으로 온라인 설문조사를 실시하였다. 연구 결과 첫째, 자기효능감, 지각된유용성, 상사 및 동료의 지원이 만족도에 유의한 영향을 미쳤다. 둘째, 상사 및 동료의 지원, 만족도가 전이동기에 유의한 영향을 미쳤다. 셋째, 만족도가 자기효능감과 지각된 유용성 간의 관계를 완전매개 하였고, 상사 및 동료의 지원과 전이동기 간의 관계를 부분매개함을 확인하였다. 위와 같은 연구결과는 기업 모바일러닝에서 전이동기 수준을 높이기 위해 조직 내 상사 및 동료의 적극적인 지원이 가능한 조직환경을 조성할 필요가 있으며, 자기효능감을 높이고 모바일 정보수용기술에 대한 유용성을 높게 지각하도록 전략을 수립하여 학습에 대한 만족도를 향상시켜야 함을 시사한다.

Quality of Service Tradeoff in Device to Device Communication Underlaid Cellular Infrastructure

  • Boabang, Francis;Hwang, Won-Joo
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2016년도 춘계학술대회
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    • pp.591-593
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    • 2016
  • Device-to-device (D2D) communications underlaid cellular infrastructure is an competitive local area services technology to promote spectrum usage for next generation cellular networks. These potential can only be tap through efficient interference coordination. Previous works only concentrated on interference from D2D pairs whiles interference from CUs to D2D pairs were neglected. This work focus on solving uplink interference problem emanating from multiple CUs sharing its resource with multiple D2D pairs. The base station (BS) acting as a supervisor selfishly institute a pricing scheme to manage the interference it experience from D2D pairs based on its Quality of service (QoS) requirement. D2D pairs following the supervisor make power allocation decisions considering the price from the BS in a non-cooperative game fashion. In order for the D2D pairs to also meet their QoS requirement, they suggest a price to the BS called discount price which reflects the interference they receive from the CUs. Finally, we analyze the proposed approach.

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조직불공정성이 조직원의 부정적 행동에 미치는 영향에 대한 연구: 신뢰의 매개효과를 중심으로 (Effects of Organizational Injustice on Negative Behaviors of Employees: Focusing on the Mediating Effect of Trust)

  • 전경국
    • 간호행정학회지
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    • 제20권1호
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    • pp.59-68
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    • 2014
  • Purpose: The purpose of this research was to delineate the effects of organizational injustice on negative behaviors of employees with the mediating effects of trust. Methods: A survey was conducted among 550 nurses in 11 departments of 3 hospitals located in the Pohang area. Data were analyzed using frequency, descriptive statistics. correlation coefficients, regression analysis. Results: Procedural injustice (${\beta}$=-.48, p<.001) had the greatest negative effect on organizational trust, followed by interactional injustice(${\beta}$=-.15, p<.001) and distributive injustice(${\beta}$=-.14, p<.001). For supervisor trust, both procedural (${\beta}$=-.11, p=.006) and interactional (${\beta}$=-.63, p<.001) injustice had a negative effect. While supervisor trust (${\beta}$=-.28, p<.001) had greater negative effects on organizational negative behaviors of nurses compared to organizational trust (${\beta}$=-.21, p<.001), supervisor trust (${\beta}$=-.29, p<.001) had negative effects on personal negative behaviors but organizational trust had no significant effect on personal negative behaviors. Conclusion: To reduce the negative organizational behaviors of nurses, an organizational effort is needed to reduce procedural injustice by introducing fair organizational management and to reduce interactional injustice through formal or informal communication channels between supervisors and nurses.