• Asian Journal for Public Opinion Research
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• v.7 no.3
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• pp.169-198
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• 2019

This study focused on the increase in refugee-related discourse in Korean society with the recent inflow of asylum seekers to Jeju Island. The purpose of our study was to understand the trends in public opinion concerning the acceptance of refugees by analyzing the content of refugee-related video commentary on YouTube. Topic modeling was conducted to analyze the main points, context, and ideas in the comments. The results indicated that the media mainly focus on the pros and cons of refugees, restricting the refugee issue to the problem of acceptance with a narrow focus on the case of Jeju Island. Refugee acceptance was treated as overwhelmingly unacceptable in the comments. We found that commenters often used negative discourse in the comments as a device for reproducing and amplifying hate speech.

• The Journal of the Korea Contents Association
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• v.15 no.4
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• pp.391-406
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• 2015

As the individual participation in online news sites proliferates, the importance of online news comments has been increasing. Social comment services which help people leave comments on news articles using their own SNS (social networking site) accounts have gained popularity recently. Using data gathered from an online news site, this study, therefore, (1) identifies factors differentiating social comments from general comments, (2) examines how social comments are significantly different from general comments in terms of each factor, (3) and further validates how the social comments' characteristics vary among different type of SNS. Then, we investigated this study by applying t-test, ANOVA, and Duncan test of SPSS Statistics. Our results provide insights on the significant differences in all the factors between general and social comments. We also found that there is a significant difference between Facebook and Twitter groups among three types of SNS. The findings of this study would help assess the actual benefit of social comment services as they may provide us with several valuable leads to solve the malicious comments issue. Moreover, they would suggest the need to apply this service to other areas, such as online environments in private and public sectors.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.11
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• pp.5321-5334
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• 2019

Data mining technology is frequently used in identifying the intention of users over a variety of information contexts. Since relevant terms are mainly hidden in text data, it is necessary to extract them. Quantification is required in order to interpret user preference in association with other structured data. This paper proposes rating and comments mining to identify user priority and obtain improved ratings. Structured data (location and rating) and unstructured data (comments) are collected and priority is derived by analyzing statistics and employing TF-IDF. In addition, the improved ratings are generated by applying priority categories based on materialized ratings through Sentiment-Oriented Point-wise Mutual Information (SO-PMI)-based emotion analysis. In this paper, an experiment was carried out by collecting ratings and comments on "place" and by applying them. We confirmed that the proposed mining method is 1.2 times better than the conventional methods that do not reflect priorities and that the performance is improved to almost 2 times when the number to be predicted is small.

• Journal of Korea Entertainment Industry Association
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• v.13 no.8
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• pp.189-198
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• 2019

This study aims to make meaning of the reactions of the Korean people through the text mining of comments on videos of the December 2018 MMA performance of intro on YouTube. For this, comments on 15 YouTube videos were collected over the past 10 months. With the collected data, a total of 5,135 comments were analyzed through crawling using the Python and BeautifulSoup programs, data was refined over a total of 3 sessions, and a final total of 5,080 comments were used as analysis material. A mining technique was used for data analysis and the process of refinement, analysis, and visualization was achieved using the Textom program. Research results showed that keyword analysis showed the keywords of 'performance', 'Korea', 'video', 'top', 'cool', 'dance', 'idol', 'legend', 'love', and 'gratitude' in that order and keywords such as 'patriotism' and 'Olympics' also appeared frequently. N-gram analysis showed that comments with contexts such as 'a top performance that will remain a legend among Korean idol performances', and 'an idol performance that displayed the traditional culture of Korea' were in higher ranks. Based on such keyword analysis results, topic modeling was applied and 5 top keywords were extracted from a total of 5 topics. Analysis results of topic contents and distribution showed that topics in the comments of this performance's videos largely consisted of the 3 reactions of 'high praise regarding the stage performance', 'affection towards the fusion and artistic sublimation of Korean traditional dance', and 'gratitude towards the uploading of cool dance videos'

• The Journal of Bigdata
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• v.4 no.2
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• pp.35-45
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• 2019

Recently, the damage with social cost of malicious comments is increasing. In addition to the news of talent committing suicide through the effects of malicious comments. The damage to malicious comments including abusive language and slang is increasing and spreading in various type and forms throughout society. In this paper, we propose a technique for detecting abusive language using a bi-directional long short-term memory neural network model. We collected comments on the web through the web crawler and processed the stopwords on unused words such as English Alphabet or special characters. For the stopwords processed comments, the bidirectional long short-term memory neural network model considering the front word and back word of sentences was used to determine and detect abusive language. In order to use the bi-directional long short-term memory neural network, the detected comments were subjected to morphological analysis and vectorization, and each word was labeled with abusive language. Experimental results showed a performance of 88.79% for a total of 9,288 comments screened and collected.

• Journal of Advanced Marine Engineering and Technology
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• v.34 no.6
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• pp.871-879
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• 2010

In this paper, we present a system that classifies comments on a news article into a user opinion called a polarity (positive or negative). The system is a kind of document classification system for comments and is based on machine learning techniques like support vector machine. Unlike normal documents, comments have their body that can influence classifying their opinions as polarities. In this paper, we propose a feature weighting scheme using such characteristics of comments and several resources for opinion classification. Through our experiments, the weighting scheme have turned out to be useful for opinion classification in comments on Korean news articles. Also Korean character n-grams (bigram or trigram) have been revealed to be helpful for opinion classification in comments including lots of Internet words or typos. In the future, we will apply this scheme to opinion analysis of comments of product reviews as well as news articles.

• Human Ecology Research
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• v.55 no.5
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• pp.555-566
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• 2017

This study analyzes the practical tasks and required competency for technical designers to provide basic data on the training of domestic technical designers. The survey was applied to 21 technical designers of big vendors as well as investigated tasks, task flow, important tasks, time-consuming tasks, and required competencies. The results of the study are as follows. First, the technical designers were in charge of several brands of buyers and distributors of fashion companies, or several lines of the same brand. The main production items were cut and sewn knits. Second, the flow of task and tasks were in the order of buyer comments analysis, sloper decision to matching style, sewing specification, productive sewing method research, size specification suggestion, pattern correction comments, construction decision to matching style & fabric, sample evaluations, fit approval, business e-mail writing, specification & grading confirmation, and communication with buyer. Third, five tasks (analysis of buyer comments analysis, communication with buyer, pattern correction comments, productive sewing methods research, sample evaluation) were important and time-consuming tasks. Fourth, reeducation was required in order of sewing, pattern, English, fabric, and fitting. Fifth, competencies to be a technical designers were fitting, pattern correction, size specification & grading, construction & sewing specification, sewing terms & techniques, and communication skills. In conclusion, technical designer training should focus on technology-based instruction, such as sample evaluation, fitting, pattern correction, and productive sewing methods research of cut and sewn knits.

• Knowledge Management Research
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• v.19 no.2
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• pp.91-108
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• 2018

This study mainly focused on measuring the impact of comments for a particular song on the number of streamings and downloads. We modeled multiple regression equations to perform this analysis. We chose digital music market for the object of analysis because of its inherent characteristics, such as experience goods, high bandwagon effect, and so on. We carefully utilized text mining technique in accordance with the algorithm of Naïve Bayes classifier to distinguish whether a comment for a piece of music be regarded as positive or negative. In addition, we used 'size of agency' and 'existence of hit song' as moderating variables. The reason for usage of those variables is that those are assumed to affect users' decision for selecting particular song especially when downloading or streaming via music sites. We found empirical evidences that positive comments for a particular song increase the number of both downloads and streamings. However, positive comments may decrease the number of downloads when the size of agency of the artist is big. As a result, we were able to say that a positive comment for a particular song functioned as 'word-of-mouth' effect, inducing other users' behavioral response. We also found that other features of an artist such as size of the agency that the artist belongs to functioned as an external factor along with feature of the song itself.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.18 no.2
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• pp.263-283
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• 2024

Users' comments after online shopping are critical to product reputation and business improvement. These comments, sometimes known as e-commerce reviews, influence other customers' purchasing decisions. To confront large amounts of e-commerce reviews, automatic analysis based on machine learning and deep learning draws more and more attention. A core task therein is sentiment analysis. However, the e-commerce reviews exhibit the following characteristics: (1) inconsistency between comment content and the star rating; (2) a large number of unlabeled data, i.e., comments without a star rating, and (3) the data imbalance caused by the sparse negative comments. This paper employs Bidirectional Encoder Representation from Transformers (BERT), one of the best natural language processing models, as the base model. According to the above data characteristics, we propose the F_MixBERT framework, to more effectively use inconsistently low-quality and unlabeled data and resolve the problem of data imbalance. In the framework, the proposed MixBERT incorporates the MixMatch approach into BERT's high-dimensional vectors to train the unlabeled and low-quality data with generated pseudo labels. Meanwhile, data imbalance is resolved by Focal loss, which penalizes the contribution of large-scale data and easily-identifiable data to total loss. Comparative experiments demonstrate that the proposed framework outperforms BERT and MixBERT for sentiment analysis of e-commerce comments.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.20 no.2
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• pp.260-267
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• 2016

The Internet has brought lots of changes to us sharing information mutually. However, as all social symptom have double-sided character, it has serious social problem. Vicious users have been taking advantage of anonymity on the Internet, stating comments aggressively for defamation, personal attacks, privacy violation and more. Malicious comments on the Internet are creating the biggest problem regarding unlawful acts and insults which occur on the Internet. In order to solve the issues, several studies have been done to efficiently manage the comments. However, there are limitations to recognize modified malicious vocabulary in previous research. So, in this paper, we propose a malicious comments detection technique by improving limitation of previous studies. The experimental result has shown accuracy of 87.8% providing higher accuracy as compared to previous studies done.