• Title/Summary/Keyword: business office

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A Study on Development of Integrated Management System for BIM Property Information (BIM 라이브러리 속성정보 통합관리 체계 개발에 관한 연구)

  • Shin, Jihye;Choi, Jungsik;Kim, Inhan;Yoon, Dooyoung
    • Korean Journal of Computational Design and Engineering
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    • v.21 no.2
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    • pp.130-142
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    • 2016
  • BIM library, as a systematic collection of BIM objects where the building information is stored, is a vital factor to construct the BIM based work environment. However, construction business is faced the problems relating BIM library such as the absence of the standard for establishing BIM library, the discontinuity of BIM library's compatibility and the lack of practice applicable BIM library. These problems cause the decreasing work efficiency and the recreating BIM model, by delivering inefficient information required in each stage and application field. The purpose of this study is to suggest the integrated management system for property information of BIM library in order to minimize the reworking and to manage information of each stage and application field when exchanging and sharing information. To achieve this, the BIM information classification, the criteria of property requirements for information exchange in BIM application field and the BIM library management system are developed. This study could contributes to ensuring the reliability and accuracy of results of BIM based analysis and to enhancing the speed of business process with sharing and exchanging building information utilizing a single BIM model.

An Optimization Study on Maximizing the Earning Power of Casting Industry for Management through TPI (주물 산업의 수익력 극대화를 위한 관리부문의 TPI 최적화 연구)

  • Kang, Byong-Rho;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.16 no.3
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    • pp.327-333
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    • 2014
  • Changes in the business environment in which intense and sustained growth and survival must meet a variety of customer needs (Q, C, D) and business side of the enterprise for profit structure reformation is absolutely necessary for innovation activities. So far, management of innovation in method BPR, PI, OVA, 6 Sigma, Strategic Purchasing, PPM, SCM etc. are being introduced. However, they have a limit of partial optimization and improvement-oriented techniques. So this paper studied the TPI(Total Profit Innovation) application in order to derive empirical methodology to maximize profitability for the domestic S foundry factory. To this end, long-term gains through structural analysis and intensity analysis to ensure continued growth and profitability strategy are devised through management Innovation analysis. And improvement projects was presented to solve main issues of five categories(Inventory, Sales Mix, Cost, Quality Cost, Skill and Work-load) We will expect the office productivity improvement and financial performance improvement and then continually accumulate and review the results.

Library Material Acquisition Process Modeling Applying UML (UML을 이용한 도서관 자료 구입 모델링)

  • 김성혁;김현주;김경옥
    • Journal of the Korean Society for information Management
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    • v.18 no.4
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    • pp.83-101
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    • 2001
  • This study is redesigned library acquisition process to migrate library offline process to online applying the concepts of BPR(Business Process Reengineering), Business Process and Workflows in electronic commerce, and UML that is a one of visual modeling methods was applied to new model form software development. The new model can be processed library’s acquisition process efficiently and rapidly. And library and information center would migrate their back office work from offline to online using this model, so that new roles for librarian in the digital age will be created. The directions of digital library research should be accepted various application technologies like electronic commerce to get synergy effect in the near future.

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Mixed Integer Linear Programming Model to Determine the Optimal Levels of Technical Attributes in QFD under Multi-Segment Market (다수의 마켓 세그먼트 하에서 품질기능전개 시(時) 기술특성들의 최적 값을 결정하기 위한 혼합정수계획모형)

  • Yang, Jae Young;Yoo, Jaewook
    • Korean Management Science Review
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    • v.33 no.2
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    • pp.75-87
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    • 2016
  • Quality function deployment (QFD) is a widely adopted customer-oriented product development methodology by analyzing customer requirements. It is a main activity in QFD planning process to determine the optimal values of the technical attributes (TAs) so as to achieve the customer requirements (CRs) from the House of Quality (HoQ). In most of the previous research, all the TAs in QFD are assumed to have either continuous or discrete values. In the real world applications, the continuous TAs and the discrete TAs are often mixed in QFD. In this paper, a mixed integer linear programming model is formulated to obtain the optimal values for the continuous TAs and the discrete TAs in QFD planning as well as Branch and Bound (B and B) algorithm is proposed as the solution approach. Finally, the proposed model and solution approach are illustrated with an office chair under multi-segment market, and the sensitivity analysis is performed to study how the proposed model and its solutions respond to the variation for the two elements which are budget and CRs' weights.

An Analysis of Customer Satisfaction by Operational Characteristics in Business & Industry Foodservice Operated by Contracted Foodservice Management Company (위탁운영 사업체급식소의 운영현황에 따른 고객만족도 분석)

  • Yang, Il-Sun;Han, Kyung-Soo
    • Journal of the Korean Society of Food Culture
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    • v.14 no.5
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    • pp.487-495
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    • 1999
  • The objectives of this study were to analyze customer satisfaction by operational characteristics in business & industry foodservice operated by contracted foodservice management company. The instruments were developed by reviewing literatures on customer satisfaction and by intervewing with managers, employers and customers. A total of 1000 questionnaires were hand delivered at the ten contracted foodservice operations by designated coordinators. A total of 833 questionnaires were usable; resulting in an 83.3% response rate. Statistical data analysis was completed using the SAS 6.04 for description, T-test, ANOVA. Overall customer satisfaction score for office building foodservice was significantly higher than those for manufacturing company foodservice. As for the type of management contracts, overall customer satisfaction score for management fee contracts was significantly higher than those for profit and loss contracts. With regard to payment method, overall customer satisfaction score for meal card was higher than those for POS system. Concerning the categories of service, overall customer satisfaction for combo-tray service was higher than those for cafeteria-tray service and partially self-service. As for types of menus, the score of overall customer satisfaction was not significantly different between cafeteria menu and double choice menu.

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A Study on the Asset Attributions of Exclusive Imported Brands at Department Stores (백화점 독점 수입브랜드 자산 요인에 대한 연구)

  • Lyu, Moon-Sang;Park, Jai-Ok
    • Fashion & Textile Research Journal
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    • v.13 no.1
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    • pp.44-54
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    • 2011
  • This study aims to clarify the asset evaluation attributes of imported brands exclusively by department stores based on qualitative study. For the qualitative research, hands-on staff of the branch office who had at least 5 years experience in PB-related positions at one of the four domestic department stores(Lotte, Shinsegae, Hyundai, Galleria), and at least 20 years old adults who had purchased imported brand items exclusively by a certain department store(Shinsegae, Lotte) were included. The asset evaluation attributes of department store-exclusively imported brands were drawn up through the one-to-one in-depth interview method. As a result of qualitative study on the asset evaluation attributes of department store-exclusive importation brands, it turned out that there were 4 factors in view of business entity - stability, profitability, growth potential, and relationship, and that there were 6 factors in view of consumers - product quality, recognition, country of origin, image, preference, and reliability. In comparison with the existing preliminary study, it was notable that relationship in view of business entity, and country of origin in view of consumers were added to the asset elements.

A Study on the Production and Badness of Women's Jacket Manufacturing Companies (숙녀복(淑女服) 재킷 봉제업체(縫製業體)의 생산(生産) 및 부량(不良) 실태(實態) 연구(硏究))

  • Shim, Jae-Hee;Sohn, Hee-Soon
    • Journal of Fashion Business
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    • v.5 no.4
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    • pp.118-126
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    • 2001
  • The purpose of this study, which is related with local women's jacket Manufacturing companies in Seoul and Kyeong-Ki areas, is for the research of general problems, badness in those companies, noticing products' quality level, and full solutions of luxurious sewing technology and high quality products. The results of this study are as follows. 1. Most women's jacket manufacturing companies are poor and producing system is on a changing trend to the pair system. 2. A wage level of inspectors are low compared with working experiences and working period is short compared with working experiences. So, the separation rate was high. 3. The inspection form is full style, but some companies are just inspecting samples or frequent check. 4. Insperation method is highly at the rate of self-inspection and head office inspection. There are inspects in their factories and companies, but some companies don't. 5. There are lots of badness styles such as shrinking of fabric, contaminating of product, dying of fabric, pressing. 6. A work standard, workers' technical education, and giving purposes to workers are demanded for avoiding of products badness.

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The Relationship between Organizational Justice, Organizational Trust, and Organizational Citizenship Behavior of Hospital Office Workers, Focusing on the Moderating Effect of Hospital Scales (병원행정직원의 조직공정성, 조직신뢰와 조직시민행동의 관계 -병원 규모의 조절효과)

  • Lee, Young-Jin;Ahn, Jae-Sun;Kim, Moon-Jung
    • The Korean Journal of Health Service Management
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    • v.12 no.1
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    • pp.13-22
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    • 2018
  • Objectives : This study examines the voluntary participation of the members of an organization who maintain cordial and friendly relationships with their colleagues, so that the human resources department within a hospital can be used efficiently. Methods : A total of 600 copies of the questionnaire were distributed, and 524 copies were returned (88%). Of these, 518 copies were used to verify statistic results using IBM SPSS and AMOS Ver. 22.0, including factor analysis, path analysis, mediating effects, and moderating effects. Results : The effect of organizational trust on organizational citizenship behavior has shown that OCBI (Interpersonal) is highly affected at large hospitals. However, the effect of organizational trust on OCBO (Organizational) is highly affected at small hospitals. Conclusions : The results of a gap analysis indicated that among the different aspects of organizational justice, distributive justice and interactional justice have a positive effect on organizational trust in small hospitals. The results also revealed that organizational trust and organizational citizenship behavior in small hospitals are more strongly affected than they are in large hospitals. As a result, job efficiency is improved in smaller hospitals.

Interactive Quality in Ethiopian Telecom's Service Encounters: A Dyadic Perspective

  • Potluri, Rajasekhara Mouly;Yigezu, Yoseph;Ansari, Rizwana;Khan, Saqib Rasool
    • The Journal of Industrial Distribution & Business
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    • v.6 no.1
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    • pp.27-35
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    • 2015
  • Purpose - This research primarily assesses interactive quality in the service encounters of Ethiopian Telecom from the customer and contact personnel perspectives. Research design, data, and methodology - After reviewing the literature on service encounters and interactive quality, two separate questionnaires and structured personal interviews were conducted to collect the opinions of 400 customers and 100 employees of Ethiopian Telecom. The researchers used convenience sampling; the responses, measured on a five-point Likert-type scale, were analyzed through chi-square tests conducted on SPSS 17.0. Results - Regarding the outcome expected by customers, encounter effectiveness is very low. Regarding accessibility and materiality, the corporation's personnel are freely accessible, relatively well-dressed, and have access to sophisticated office equipment and physical facilities. Finally, with regard to agent satisfaction, the telecom's contact employees are shown to gain little professional satisfaction from service encounters. Conclusion - The study clearly presents the areas in which interactive quality strongly affects both telecom customers and employees; this will help the corporation take corrective action. This is of utmost contemporary importance for both practitioners and researchers.

Technology Management and Challenges of Vietnamese Enterprises in the International Market

  • Tuan, Nguyen Anh;Thanh, Nguyen Minh;Loc, Tran Thi
    • The Journal of Asian Finance, Economics and Business
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    • v.5 no.1
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    • pp.43-52
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    • 2018
  • This research aims to evaluate the current state of technology of enterprises in Vietnam in comparison with several countries in the AEC economic community, thereby to propose several recommendations to Vietnamese enterprises in order able to promote technology innovation activities, create competitiveness with enterprises in the region. Qualitative research methods are used through statistics and comparative descriptions from data collected from various sources: WEF, World Bank, CIEM, General Statistic Office. The study results show that Vietnamese enterprises still have many limitations in technology, originated from their small business scale (capital and labor), the current research capacity is still low, the funding for this activity is not high and the accessibility of the capital is still difficult. According to the Global Competitiveness Index, Vietnam's science and technology indexes are low compared to other AEC-developed countries including the availability of the latest technology; the acquisition of technology at the enterprise level; the capacity of improvement; quality of scientific research organizations..., which shall be a major barrier for Vietnamese enterprises to have to overcome to be able to create the competitiveness when entering the global market. From then on, the authors proposed solutions for two subjects, enterprises and government, to help Vietnamese enterprises to overcome this barrier.