• 한국콘텐츠학회논문지
• /
• 제15권7호
• /
• pp.500-510
• /
• 2015

본 연구에서는 체면민감성이 명품브랜드의 로고 사이즈 선택에 미치는 영향에 대해 살펴보았다. 이 연구를 수행하기 위해, 루이비통과 가격이 좀 더 저렴한 코론을 명품 브랜드로 선정하였고, 각 브랜드마다, 형태, 색상, 크기 등 외관상 구별이 되지 않는 제품에 세 가지 유형의 로고를 설계하였다. 첫 번째 종류의 제품에는 로고가 없으며, 두 번째 종류의 제품에는 사이즈가 작은 로고를, 세 번째 종류의 제품에는 사이즈가 큰 로고를 부착하였다. 본 실험에 총 115명이 참여하였으며, 참가자들은 20대로 구성되었다. 연구의 주요 결과로 루이비통의 경우 창피의식성 체면과 타인의식성 체면이 브랜드 상표 사이즈 선택에 영향을 주었으며, 코론의 경우도 창피의식성 체면과 타인의식성 체면이 브랜드 사이즈 선택에 영향을 미치는 것으로 나타났다. 더불어 남 녀 간 체면민감성 차이는 없었고, 루이비통의 로고사이즈 선택에서 유의한 차이가 있었다.

• 유통과학연구
• /
• 제13권7호
• /
• pp.73-83
• /
• 2015

Purpose - Recently, many large retailers have been frequently purchasing commercial brands. Not only the quality of products purchased but also the brand images are of concern in this process. Based on this rising trend, commercial brands have become an important issue in the retail business world, along with increasing general interest as well. Thus, this study focuses on the factors affecting commercial brand images and clarifies the impact of the resulting factors as well. First, store images and familiarity, price sensitiveness, and knowledge are presented as the effect factors for commercial brands. Second, the study tries to clarify the effect of commercial brand image on the reliability and loyalty of customers. Research design, data, and methodology - To conduct the study methodology, 250 questionnaires were distributed to retailers who have used large discount stores located in Busan to purchase a commercial brand a total of 234 valid questionnaires were used in the final analysis. To verify the hypotheses, a structure equation formula using Amos 20.0 was calculated. First, prior to the verification of hypotheses, the reliability and feasibility of the questions were tested, and as a result, the value of Cronbach's alpha was higher than 0.7, thereby showing reliability. Additionally, for the verification of the feasibility of the questions, a confirmation factor analysis was implemented. Results - First, variances such as store images, familiarity, price sensitivity, and knowledge were presented as the factors of effect on commercial brands. As a result of the hypotheses verification, all the effect factors presented in this study were confirmed as important variables of commercial brand images. The hypotheses were drawn based on the studies relating to existing commercial brands, and thereby, a result similar to previous studies was produced. However, the effect factors of the commercial brand image presented in this study shaped a new study model based on the previous studies. Second, it was found that commercial brand images had positive effects on the reliability and loyalty of customers. This study presented reliability and loyalty as the resulting factors of commercial brand image because they are the most important factors in relation to customer behavior and variables that can suggest marketing points for distribution businesses. Conclusions - This study focused on clarifying the factors that are important effect factors for commercial brand images. As a result, all the hypotheses were confirmed in this study, indicating a meaningful result, and thereby suggesting many points that can be presented to distribution businesses. First, the proper strategies should be developed based on the hypothesis that a store image, the familiarity of customers with brands, and the price sensitiveness and knowledge level of customers have an important effect on the choice of commercial brands. Additionally, the formation of such favorable images will have positive effects not only in terms of customer trust in the commercial brands but also in terms of their loyalty.

• 복식문화연구
• /
• 제12권3호
• /
• pp.468-484
• /
• 2004

The purposes of this study were (1) to segment female college students' apparel shoppers into unique apparel buying decision-making style groups; and (2) to profile for each segment in terms of personal characteristics (material values, change seeking tendency and prestige sensitivity) and fashion information sources. Data were collected through questionnaires from convenient sample of 290 female college students. As a result of cluster analysis and univariate analysis of variance, distinctive consumer decision-making style groups of consumers were identified; Value-maximizing Recreational Shoppers, Brand-Maximizing Emotional Shoppers, and Apathetic Shoppers. These three groups were compared as to the effect of personal characteristics variables and fashion information sources through univariate analysis of variance and chi-square statistics. The result showed that personal characteristics (material values, change seeking tendency and prestige sensitivity) and fashion-information sources do influence the consumer decision-making styles and that these three groups were unique in their decision-making characteristics showing that consumer decision-making styles can be a good segmentation base for apparel market.

• 산경연구논집
• /
• 제12권11호
• /
• pp.17-31
• /
• 2021

Purpose: Despite the fact that face (i.e. Chemyon) is deeply-rooted in Korean culture and significantly affects the behavior of Korean people, the effect of face on leisure consumers' consumption behavior has only reported mixed findings, that is, significant and/or insignificant face effects have been reported. It is necessary to integrate prior research findings, and comprehensively examine the effect of face on leisure consumers' consumption behavior. The purpose of this study was to investigate the effect (i.e. effect size, and moderating variables) of face on leisure consumers' consumption behavior through meta-analysis. Research design, data and methodology: Among 1,019 face-related academic studies, retrieved from the academic research information services (RISS), 34 studies and 300 cases examining the effect of face on leisure consumers' consumption behavior were finally included for meta-analysis. Face measured as face sensitivity and/or a face sensitivity sub-component (shame-consciousness, formality-consciousness, and other-consciousness) were integrated in the meta-analysis. Leisure consumers' consumption behavior was classified as antecedents of purchase (overall conspicuous consumption tendency, overall symbolic consumption tendency, personality, high price, high quality, brand seeking, fashion seeking, enjoyment, other person (interpersonal) consideration, position, reference group, and attitude), purchase (purchase intention, unplanned purchase, purchase, and expenditure), and post-purchase (satisfaction, repurchase, and post-purchase). The data used in the meta-analysis was comprised of correlation coefficients, and the meta-analysis was performed using the R-program. Results: The overall mean effect size of face on leisure consumers' consumption behavior was .248. It was found that the effect size was the largest in the order of shame-consciousness face, formality-consciousness face, and other-consciousness face. Among the types of leisure consumers' consumption behavior categorized as dependent variables, the effect size was found to be largest in the order of position, attitude, reference group, post-purchase behavior, brand seeking, personality, trend seeking, etc. In addition, it was found that the leisure types moderated the effect size of face on leisure consumers' consumption behavior. The effect size was found to be largest in the order of skin diving, baseball, various leisure participation, dance, gambling, golf, etc. Conclusions: Face moderately or significantly influence leisure consumers' consumption behavior.

• 한국의류산업학회지
• /
• 제18권3호
• /
• pp.301-316
• /
• 2016

Due to the dramatic increase in consumers' price sensitivity and growing importance for global retailers to create relevant price strategies, this study investigates the global pricing strategy of the main SPA brands such as ZARA, H&M and UNIQLO. Based on price information shown on official website, the study developed SPA brand index by using exchange rates in terms of US dollars and ratio of differences between the local price and the US price. These figures were compared with GDP per person data in order to analyze each brand's price level against the income level. The study also compared SPA brand index with Big Mac index to identify the difference in price levels between the fast fashion market and the fast food market. ZARA and H&M were mostly targeting Middle East and Asia as a high-price market when considering index only. After taking the income level into account, however, Asia came out be the highest price market and Middle East was similar to the US market. On the other hand, UNIQLO targeted Asia as the lowest price market and the US and EU as the highest in terms of index only. But, Asia came out to be the highest price zone after considering the income level while the price of the US and EU was reasonable. Comparison with Big Mac Index indicated that most of Asia had a higher price level of the fashion market than the food market, whereas most European countries had a similar or high-price level of food market.

• 한국HCI학회:학술대회논문집
• /
• 한국HCI학회 2008년도 학술대회 2부
• /
• pp.18-23
• /
• 2008

과거의 전통적인 마케팅 방법론들과 그 이론을 믿어온 기업의 경영자들은 소비자의 사고 과정을 합리적이고 이성적인 행위라고 규정하였다. 하지만 최근 발표되는 다양한 연구결과들에 의하면 소비자의 사고 과정은 무의식적 영역에서 감성에 의해 일어나는 행위에 가깝다. 이러한 소비자의 사고 과정은 제품을 구매하는 과정, 즉 소비자의 구매 결정 과정에도 영향을 미친다. 소비지는 제품 구매 시, 가격, 성능, 품질 등의 다양한 이성적 기준에 의해 제품을 판단하지만 결국 구매는 제품에 대한 좋고 나쁨의 감성적 기준에 의해 결정된다. 브랜드 이미지는 소비자의 무의식적 영역에서 형성된 브랜드에 대한 심상으로 감성적 가치를 갖으며 소비자의 제품 구매에 영향을 미친다. 따라서 긍정적인 감성의 결합을 통한 제품 개발은 감성적인 제품 이미지의 구축으로 연결되는 제품의 판매와 브랜드 이미지 강화의 중요한 요소이다. 이러한 관점에서 본 연구는 브랜드 이미지 강화의 한 요인으로써 효율적이고 감성적인 의사 전달 방식인 스토리텔링을 적용한 제품 개발 프로세스의 제안을 목표로 하여 내용을 구성하였다.

• 경영정보학연구
• /
• 제18권3호
• /
• pp.31-50
• /
• 2016

아이폰의 판매는 중국 시장에서 특히 탁월한 실적을 보이고 있다. 본 논문에서는 체면민감성이 중국 대학생들의 아이폰 구매에 미치는 영향에 대해 고찰한다. 체면은 타인의식성, 자괴의식성, 사회격식성이라는 세 가지 세부개념으로 구성된다. 218명의 중국 대학생을 대상으로 설문 조사 하였다. 분석 결과, 타인의식성과 사회격식성이 아이폰 선호에 유의한 영향을 미치는 것으로 나타났고, 자괴의식성은 그렇지 않았다. 추가적으로 경제력과 브랜드 민감도라는 두 조절변수의 영향도 유의하게 나타났다. 체면 민감성 중 타인의식성과 사회격식성이 유의한 영향을 미친다는 것은 아이폰이 효용재일 뿐만 아니라 사치재로서의 역할을 하고 있음을 암시한다. 애플사뿐만 아니라 모바일 기기 관련 비즈니스에서는 중국시장을 공략할 때 이러한 관리적 함의를 참고할 수 있을 것이다.

• Asia Marketing Journal
• /
• 제14권4호
• /
• pp.1-22
• /
• 2013

A growing gap between market needs and the capabilities of the enterprise prompts repositioning (Corstjens and Dolye 1989). This article examines the strategic repositioning of 'Korando Sports' undertaken by SYMC throughout the period from Jan. 2012 to Jun. 2012, to boost sales volume and market share by entering market of active-lifestyle consumers currently occupied by SUVs. SYMC's experience indicates that it is essential to close the gap between the market needs and the ability of the enterprise to make a shift to new consumer segment with a new positioning. The successful repositioning framework(Ryan et al. 2007) were employed in this paper. This framework is comprised of six elements: core strategic values, strategic flexibility/learning capabilities, customer awareness and sensitivity, external orientation, management commitment, and belief in the product and brand. The evaluation based on the successful framework also confirms that 'Korando Sports' case meets all the requirements of the successful strategic repositioning. This paper provides some of the managerial implications with aim of assisting executives in identifying strategic repositioning opportunities. Primarily, the 'Korando Sports' case affirms the repositioning as a viable strategy and indicates that repositioning is a feasible means for strategic change. Second, this case shows the influence of a target consumer and SYMC's repositioning to follow consumer preference for a particular attribute. Moreover, we can understand how a product formerly considered weak in attributes can enjoy benefits in other segments with the same attributes.

• 한국감성과학회:학술대회논문집
• /
• 한국감성과학회 2007년도 춘계학술대회 및 국제감성 심포지엄
• /
• pp.27-30
• /
• 2007

With lots of portable convergence mobile device coming out into the market, companies are now facing to take up consumers' needs. The products are popularized by 'skin function' in the field of hardware, whereas software wise, it's still a long way to follow up the needs. It's been hypothetically known that the Image of Sensitivity Adjective chosen by the users can increase the brand image and value creating capabilities through visualization. We collect the 'adjective' of images of recent products first and on that base, we sort out the most popular 'adjective' through grouping, then we actualize the image with that sample collective body. Then through analyses of the image, we find how they are correlated and what their elements are with the result.

• 감성과학
• /
• 제19권2호
• /
• pp.79-88
• /
• 2016

현대사회는 산업혁명 이후 물질적 풍요로움 속에 살고 있다. 한편 제품에 다양화에 따른 소비자들의 욕구도 다양화 되고 있다. 현대 소비자들은 과거와 달리 단순히 목적 지향적인 소비가 아니라 감성과 가치관을 충족시키는 개성적 소비로 트렌드가 바뀌고 있다. 그 대표적인 사례가 스타벅스다. 스타벅스는 매장 장식부터 시작해 전 세계 어느 매장이든 똑같은 자신들만의 매장 음악, 직원들의 서비스, 매력적인 커피 향 등으로 구성된 스타벅스만의 분위기를 파는 감성마케팅으로 오늘날 세계적인 커피 프랜차이즈로 성장했다. 이런 방법은 인간의 감성을 자극 하는 마케팅이기 때문에 눈에 보이지 않는 것을 인간의 감각이나 감성에 대입하여 호소하는 방식이다. 즉, 소비자들의 감성을 끌어 내어 제품에 대한 긍정적인 반응을 이끌어 내어 소비까지 이루어지게 하는 것이 감성마케팅의 매력이다. 제품이나 서비스에서 감성의 활용은 브랜드 이미지를 차별화하고 브랜드 로열티를 강화할 수 있는 핵심적인 방법이 되고 있다. 특히 소비자의 감동을 강하게 이끌어 내기 위해 고객서비스가 더욱 중요시 되고 있다. 무형의 서비스는 고객의 감동을 이끌어내는 최고의 수단이 되고 있다.