• 제목/요약/키워드: brand royalty

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AI와 공공서비스: 포스트 코로나 시대 AI 스피커 및 비대면 스마트시티 서비스 시민 인식 분석을 중심으로 (AI and Public Services: Focusing on Analytics on Citizens' Perceptions of AI Speaker and Non-Contact Smart City Services in the Era of Post-Corona)

  • 김병준
    • 한국IT서비스학회지
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    • 제20권5호
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    • pp.43-54
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    • 2021
  • Currently, citizens' expectations and concerns on utilizing artificial intelligence (AI) technologies in the public sector are widening with the rapid digital transformation. Furthermore the level of global acceptance on the AI and other intelligent digital technologies is augmenting with the needs of non-face-to-face types of public services more than ever due to the unforeseen and unpredictable pandemic, COVID-19. Thus, this study intended to empirically examine what policy directions for the public should be considered to provide well-designed services as well as to promote the evidence-based public policies in terms of Al speaker technology as a non-contact smart city service. Based on the survey of senior citizens' perceptions on AI (AI Speaker technology), this study conducted structure equation modeling analyses to identify whether technology acceptance models on to the varied dependent variables such as actual use, perception, attitude, and brand royalty. The Results of the empirical analyses showed that AI increased the positive level of citizens' perception, attitude and brand royalty on non-contact public services (smart city services) which are becoming more crucial for developing AI oriented government and providing intelligent public services effectively. In addition, theoretical and practical implications are discussed for understanding the changes of public service in the post-corona.

위탁급식 전문업체의 브랜드 자산 구성 요인간 인과 관계 분석 - 인천지역 일부 대학생을 대상으로 - (Causal-effect Analysis of Brand Equity Factors in Contract Foodservice Management Company in College and University in Incheon Area)

  • 김현아;양일선;허은정
    • Journal of Nutrition and Health
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    • 제38권5호
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    • pp.395-403
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    • 2005
  • The purposes of this study were 1) to analyze the relationship between brand equity factors ie brand awareness, brand image, brand preference and brand loyalty and 2) to suggest the strategy for brand management of contract food service management company. The developed questionnaires were distributed to the college and university students in Incheon area from September 20 to September 24 in 2004. Total 198 questionnaires were used for the final data analysis with response rate of $82.5\%$. For the statistical analysis, the descriptive analysis, factor analysis, pearson correlation analysis, and regression analysis were conducted by using SPSS Win (10.0). The results of this study showed that the following 5 hypotheses were supported. Hypothesis 1: The brand awareness of the contract foodservice company affects positively the brand image of that. Hypothesis 2: The brand image of the contract foodservice company affects positively the brand preference of that. Hypothesis 3: The brand awareness of the contract foodservice company affects positively the brand preference of that. Hypothesis 4: The brand preference of the contract foodservice company affects positively the brand royalty of that. Hypothesis 5: The brand image of the contract foodservice company affects positively the brand loyalty of that. As a conclusion, the brand awareness has a positive effect on the brand image and brand preference significantly, so it is recommended that the contract foodservice company should focus on improving the brand awareness as a brand strategy. And the brand preference and brand image have the significant effect on the brand loyalty. Therefore the company should strive to strengthen the brand loyalty though building brand preference and brand image, because the brand loyalty brings about the customer's more visiting the foodservices, which is directly related to the profitabilities of the contract foodservice management company.

유통업체브랜드 구매 의도 및 선행 변수와의 관계에 관한 연구: 할인점 출점 지역의 차이를 중심으로 (Regional Differentiation of Relationships between Private Brand Purchase Intention and Antecedents)

  • 박진용;정강옥
    • 한국유통학회지:유통연구
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    • 제8권2호
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    • pp.21-39
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    • 2003
  • 본 연구는 유통업체 브랜드 고객의 지역간 차이를 설명하기 위하여 진행되었다. 유통업체 브랜드 구매 의도에 영향을 미치는 요소로 유통업체 브랜드에 대한 가치 지각, 위험지각, 친숙성 및 점포충성도를 채택하여 서울과 부산간의 차이를 검토하였다. 두 지역의 설문조사에 의해 모아진 응답을 중심으로 연구모형을 분석한 결과 전체모형에서 전반적으로 기대된 가설적 경로가 의미 있게 확인되었으며, 서울과 부산 모형간에는 품질차이 지각이 가치 지각에 미치는 영향, 친숙성이 구매 의도에 미치는 영향, 점포충성도가 구매 의도에 미치는 영향에서 지역간 차이가 있는 것으로 나타났다.

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커피 전문점 이용 동기가 브랜드 태도와 만족도 및 충성도에 미치는 영향 (Evaluation of How the Motivation the Use of Specialized Coffee Branches Brand Attitude, Satisfaction and Loyalty)

  • 김태희;유희주;이인옥
    • 동아시아식생활학회지
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    • 제20권1호
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    • pp.149-158
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    • 2010
  • The domestic specialized coffee branch market is growing both in size and sales, and the competition between different brands is increasing. The goal of this study was to divide the customer's consumption motivations into utility usage motivation, hedonic usage motivation, and ostentation usage motivation and to determine how each motivation influences the attitude, satisfaction and loyalty toward the brand. The results can be summarized as follows. (1) Hedonic motivation and ostentation motivation with the exception of utility motivation were shown to have an effect on brand attitude. (2) Brand attitude was shown to have an effect on satisfaction and loyalty. (3) Satisfaction had an effect on loyalty. However, if the satisfaction was low, the intentions for subsequent visits and positive oral transmissions decrease. The result of this study showed that establishing positive brand attitude, satisfaction and loyalty to customers with pleasure and ostentation motivations is effective. Moreover, marketing activities such as cultural and playful events should be emphasized for customers with hedonic motivations, while environments with better atmosphere and careful service should be provided to customers with ostentation motivation.

패션제품의 인터넷 광고에 관한 연구 -패션 배너광고 전략을 중심으로 - (A Study on the Internet Advertising of the Fashion Goods - Focusing Fashion Banner Advertising Strategy -)

  • 정미재;이선재
    • 복식
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    • 제51권3호
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    • pp.19-31
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    • 2001
  • The purpose of this study was to construct fashion banner advertising strategy. For this purpose, the following hypotheses were set up : (a) analyze the present state of the fashion banner advertising, (b) examine whether it is any difference of the fashion banner advertising by their demographic variables, media using groups, clothing involvement and brand loyalty. A sample of 553 people in the age group 16-34s living in Seoul were selected from internet users. The data were analysed with Frequency, Percentage, ANOVA. Duncan test by using SPSS Package. The results of this research were as follows : First, fashion banner advertising took the first step. there was small in number. Second, it was found that the attitude of fashion banner advertising had some difference depending on their demographic variables, media usage groups, clothing involvement and brand royalty. Female in lower age groups were greater interests in illustrated/inquisitive fashion banner advertising. And high involvement groups preferred the fashion banner advertising.

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소비자의 내적 특성이 의복충동구매행동에 미치는 영향 -감각추구성향, 의복탐색행동, 점포유형을 중심으로- (The Effects of Consumers Psychological Characteristics on the Impulse Buying Behaviors of Apparels)

  • 강은미;박은주
    • 한국의류학회지
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    • 제25권3호
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    • pp.586-597
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    • 2001
  • EThe purpose of this study was to investigate the relationships of consumers psychological characteristics, store types and impulse buying behaviors of apparels. We collected data from 469 consumers of women college student living in Pusan and analysed by factor analysis, frequency analysis, correlation analysis, t-test and $\chi$$^2$-test. The results were as follows: First, The sensation seeking tendency consisted of the Change seeking, Risk seeking, Artistic seeking, Curiosity seeking and Unusual seeking. The exploratory behavior of apparels were divided into six factors; Particularity exploration, Innovation exploration, Store exploration, Brand royalty exploration, interpersonal exploration and brand-seeking exploration. Second, In comparison with the unimpulse-buying group, the impulse-buying group intended more then Change seeking, when apparel explored, Particularity exploration, Innovation exploration and Brand exploration. Impulse-buying group preferred the department store, unimpulse-buying group did the specialty store.

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성숙기 브랜드 재활성화를 위한 캠페인전략 연구 -백설 브랜드를 중심으로- (A Study on Campaign Strategy of Brand Revitalization in Maturity Stage -focused on BEKSUL-)

  • 안혜신
    • 한국산학기술학회논문지
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    • 제13권4호
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    • pp.1518-1524
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    • 2012
  • 1953년 탄생한, 백설은 브랜드 수명주기 상 성숙기에 위치해 있다. 백설은 브랜드 쇠퇴를 미연에 방지하고 브랜드 수명을 늘리기 위해 2009년, 브랜드 노후화에 대한 예방책으로 로고와 광고 리뉴얼을 시도하였으나, 실효를 거두지 못하였다. 이후, 2011년, 독립 브랜드로서 재탄생을 맞아 로고의 변경과 리포지셔닝 광고를 집행하였고, 브랜드 이미지 제고와 더불어 브랜드 확장에 대한 의지를 나타냈다. 본 연구는 두 번에 걸쳐 단행된 백설 재활성화 캠페인에 대한 비교연구를 통해 성숙기 브랜드 재활성화 캠페인 전략의 핵심을 파악하고자 하였다. 연구결과 브랜드 재활성화를 위한 전략으로 브랜드 참신성을 최우선으로 하기보다는 브랜드의 본질을 벗어나지 않으며, 브랜드 자산을 토대로 브랜드 충성도를 굳건히 하는 것이라고 판단되었다. 특히, 백설과 같은 식품브랜드는 시간을 브랜드 노후화의 요인으로 판단하고 부정하기보다는 브랜드 자산화함으로써 소비자에게 믿음과 신뢰를 소통하는 것이 필요하다고 판단되었다.

국내 내셔널 남성복 브랜드 로고의 특성 - 시각적 요소를 중심으로 - (Characteristics of Components in Domestic National Men's Wear Brand Logos - Focused on Visual Components -)

  • 나수임
    • 패션비즈니스
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    • 제15권5호
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    • pp.55-68
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    • 2011
  • The purpose of this research is to study the visual characteristics of domestic national men's wear brand logos. For this purpose, 80 of national men's wear brands were selected from '2010/2011 Korea fashion brand Annual' For analysis, they were classified into three categories: logo types composed only with logomark or symbol and logomark together. Types of symbol were classified into word symbol, descriptive symbol, and abstractive symbol. And the used typefaces were classified into serif and san serif and acromatic and cromatic The results are as follows: The visual characteristics of domestic national men's wear brand logos, there were more brands that used logomark with symbol together than logomark only. And the type of symbols were appeared descriptive symbol(32% ) that meaned the men's power, nobleness and royalty. In domestic national men's wear brands, color of logos were more frequently used acromatic color as black and grey than cromatic color. Among the cromatic colors were more appeared to a kind of blue and green. And the used typefaces were the more frequently used to serif typeface of capital. As a result, the visual characteristics of domestic national men's wear brand logo were that they used the brand logos composed of descriptive logomark with symbol together, black serif typeface the most. From this results, we could find that visual stragety of domestic national men's wear brand logos had the tendency to emphasize the function of conveying information, brand concept that men's wear. The specific and continuous following research in which psychological factor of consumer reflected was requested as a measure to seek brand logo that aid to establish brand power and reinforce brand image.

패션상품 소비자의 상표전환 유형과 관련변인과의 관계 (The Type of Consumer′s 8rand switching on Fashion Goods and Relationship of Fashion-Related Variables.)

  • 김미경;이선재
    • 복식
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    • 제50권7호
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    • pp.181-193
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    • 2000
  • The purpose of this study was to establish the marketing strategy, that strengthens the brand royalty of their own in apparel industry and that can induce consumer's brand switching against competitive brand. This might be done by suggesting influencing factors on the brand switching for fashion goods. This study was classified into theoretical and experimental study Experimental study was done, using the survey to prove the models for consumers' responses to brand switching by the theoretical study. The survey was conducted through two preliminary questionnaires. It was used as a criterion to prove the validity of the main survey and analyse the reliability. It analyzed at last five hundred ninety-two women in the age of twenty to thirty years odd who live in Seoul and the suburban of Seoul. Followings are the summary of the results revealed through the experimental study. First, brand switching behavior of consumers far formal dress was attributed to two extremes the inner motivation of variety seeking tendency and communication contact, complex variety seeking group, true variety seeking group, derived variety seeking group, and variety avoiding group. Second, the structure of low dimension related fashion according to factor analysis, which affects brand switching, was composed to involvement in 5-dimension, information search in 3-dimension. Based on the results of this study the types of brand switching in fashion goods can be classified by the variety seeking tendency. as inner motivation, and level of contact communication as a outside stimuli. In addition this study showed a correlation among the factors for brand switching related to variables of fashion.

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The Effects of Consumer Value Perception of PB on Product Loyalty and Repurchase Intention

  • Yang, Hoe-Chang;Kim, Young-Ei
    • 유통과학연구
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    • 제16권1호
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    • pp.7-15
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    • 2018
  • Purpose - This study aimed to identify the impact of consumers' perception of the value of discount store PB products on brand loyalty and repurchase intention and simultaneously check whether consumers showed a different position depending on gender difference and age. Research design, data, and methodology - For data collection, total of 174 valid copies of questionnaire were obtained for analysis. And simple regression, multiple regression and hierarchical moderated regression analysis was conducted for hypothesis verification and implication Results - It was found that functional, social and emotional value perceived by consumers had a positive impact on brand loyalty and repurchase intention. And it was found that consumers who were in a relatively lower age group were positive, in the relation between emotional value and repurchase intention only. Conclusions - It was suggested that consumers accept discount store PB products positively overall. Therefore, discount stores must not only need to develop their strengths in various parts of PB product beyond consumer's positive perception but also make efforts to raise the social awareness of the use of PB products. And they have to promote consumer decision making by concentrating on emotional factors take a different approach to consumers in a higher age group.