• Title/Summary/Keyword: balanced score card

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Usability Return On Investment Framework Based on Balanced ScoreCard (균형성과지표를 활용한 Usability 투자 성과관리 Framework 개발)

  • 이주환;윤명환
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2003.11a
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    • pp.1241-1242
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    • 2003
  • 본 연구는 Usability의 투자 성과관리(ROI: Return On Investment)를 위한 균형성과지표(BSC: Balanced ScoreCard) 관점에서의 Framework 개발을 목표로 한다. 2000년 이후 Usability에 대한 투자 규모는 높은 증가세를 유지해 왔으나 대규모 투자가 진전되는 가운데 Usability투자의 수익성을 어떻게 확보하고, 그 효과(Effectiveness)는 어떻게 측정할 것인가 하는 문제는 상대적으로 관심을 끌지 못하고 있다. Usability 투자에 대한 시스템적 성과관리를 위해 개발된 Usability BSC Framework은 BSC의 4가지 관점에서 Usability 투자성과관리에 대한 변형된 관점의 모델을 제안한다.

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A Study on Design of S-BSC(Safety-Balanced ScoreCard) for Total Safety Evaluation (종합 안전평가를 위한 S-BSC(Safety-Balanced ScoreCard) 설계에 관한 연구)

  • Yang, Kwang-Mo
    • Journal of the Korea Safety Management & Science
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    • v.10 no.3
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    • pp.1-8
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    • 2008
  • Risk is the probability of an adverse event given exposure to hazard. There are many reason for unsafety situation without safety operation. The reason is no safety evaluation system in small enterprise. And then this study purposes safety management activities that is evaluation system for total safety efficiency's maximization. Therefore, in this study, this model that can evaluate quantitative activities in small enterprise that maximize safety efficiency wishes to do design using balanced scorecard. In other words, this study aims to suggest a performance measurement model reflecting the characteristics of safety evaluation system, especially the model for return manufacturing related to safety, and to develop the S-BSC(Safety-Balanced ScoreCard) measurement model using a weight lifetime value to which a relative weight is applied by using AHP based on the BSC.

A Case Study on BSC(Balanced Score card) Implementation in Quasi-governmental organization ; Focused on the Case of FIRA (Korea Fisheries Resources Agency) (준정부기관의 성과관리시스템(BSC) 도입 사례 연구 - 한국수산자원관리공단 사례를 중심으로 -)

  • Cho, Sun-Je;Lee, Jin-Soo;Hong, Jae-Bum
    • The Journal of Fisheries Business Administration
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    • v.46 no.1
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    • pp.121-143
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    • 2015
  • This study focuses on the case of FIRA(Korea Fisheries Resources Agency) and analysis the introduction effect of BSC(Balanced Score card) implementation. So it will set forth the improvement method and the implications for Quasi-governmental organizations which are trying to introduce or are operating the BSC system. This study suggests how to improve the problems of BSC as below : (1) Building of reasonable and balanced evaluation index system (2) Acquiring of comparability and equality through adjustments of group evaluated (3) Enhancing of competence and professionalism of evaluating group (4) Alleviating of difference gap of performance incentives and promoting of non-money incentives (5) Enhancing of positive acceptance and recognition for BSC.

A Study on the Strategy of Six Sigma by Balanced Score Card for Improving Reliability of Company (기업 신뢰성 제고를 위한 BSC 관점에서의 Six Sigma 추진전략에 관한 연구)

  • Kim, Dong-Kwan;Jung, Soo-Il
    • Proceedings of the Safety Management and Science Conference
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    • 2005.11a
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    • pp.291-299
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    • 2005
  • Even though, the recent management innovation techniques: The 'Six-Sigma' and the 'BSC (Balanced Score Card)' are introduced to many different companies and are used very effectively. Based on the company's substantial and unique characteristics, the quality and the strategies on management are showing the reliability limits in applications in the company. Therefore, the Integrated Management System is presenting a model for stable application of the activity in the Six-Sigma based on the theoretical notions of the BSC.

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A Study on the Strategy of Six Sigma by Balanced Score Card for Improving Reliability of Company (기업 신뢰성 제고를 위한 BSC 관점에서의 Six Sigma 추진전략에 관한 연구)

  • Kim Dong-Kwan;Jung Soo-Il
    • Journal of the Korea Safety Management & Science
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    • v.7 no.4
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    • pp.111-119
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    • 2005
  • Even though, the recent management innovation techniques: The 'Six-Sigma' and the 'BSC (Balanced Score Card)' are introduced to many different companies and are used very effectively, Based on the company's substantial and unique characteristics, the quality and the strategies on management are showing the reliability limits in applications in the company. Therefore, the Integrated Management System is presenting a model for stable application of the, activity in the Six-Sigma based on the theoretical notions of the BSC.

Development of Key Performance Indicators in Ammunition Demilitarization Facility Using the Balanced Score Card (균형성과표(BSC)를 활용한 탄약 비군사화 시설의 핵심성과지표 개발)

  • Bae, Young-Min;Han, Seung-Jo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.1
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    • pp.17-25
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    • 2021
  • Ammunition Demilitarization facility (ADF) should be set up the feasible goals and continue to operate, taking into account non-profit characteristics. However, due to the lack of performance measurement methods in ADF, which are essential to national policy at a significant cost each year, the reliability of the evaluation results can be insufficient. In this paper, the Balanced Score Card (BSC) method was applied that could be evaluated to reflect the financial and non-financial features. The relevant literature research and army regulations reflected the results of various interviews of the expert group. The extraction of success performance area in ADF was confirmed using the BSC method and the Decision Variable (DV) candidate was created to use regression for selecting the DV. Additionally, the key performance indicator was presented by verification the feasibility of content by conducting the survey of experts. The implications of this paper are as follows. First, the proposed BSC model was found to be suitable for practical use in ADF reflecting the non-profit characteristics. Second, accurate evaluation of ADF can contribute to long-term development of ADF. Finally, it can be applied to the management process of the other military sector, so it can be expected to play a role in providing basic data and spreading it to other areas.

A Review of Key Performance Indicators Using a Balanced Scorecard in the Nursing Department of Hospitals (균형성과표를 이용한 병원 간호조직의 핵심성과지표 문헌분석)

  • Lim, Ji Young;Ok, Seung Eun;Ko, Gug Jin;Lee, Hyun Hee;Park, Yeon Hong;Jang, Jin Hui;Yun, Soo Mi
    • Journal of Home Health Care Nursing
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    • v.21 no.1
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    • pp.14-25
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    • 2014
  • Purpose: The purpose of this study was to analyze key performance indicators using a balanced scorecard in the nursing department of hospitals, and to find useful suggestions for future research. Methods: Before starting the literature search clear inclusion and exclusion criteria were determined. After that, were viewed 41 studies from the RISS, KISS, National assembly library, and NDSLDB. Data were collected on October 17, 2013. Researchers developed an analytic framework for the literature review using a balanced score card development process and construction steps of previous studies. This framework had 10 steps related to the balanced score card development process. Results: A total of 10 studies met the inclusion and exclusion criteria. We identified 234 key performance indicators for the nursing department. The average number was 6.6 in finance perspective, 8.6 in perspective, 11.9 in internal process perspective, and 6.2 in learning and growth perspective. We found that 173 indicators had been cited only once. 61 indicators were cited over twice. Further, 8 indicators employed different perspectives on different studies. Conclusion: The results of the present study summarize useful information on recent trends on key performance indicators using a balanced score card in the nursing department of hospitals. These results will help develop key performance indicators and provide directions for future research.

A Study on Development of Balanced ScoreCard Personnel Assessment Using of Safety Duty Using National Competency Standards (국가직무능력표준을 활용한 안전직무의 BSC 인사평가 시스템 개발)

  • Yang, Kwang Mo
    • Journal of the Korea Safety Management & Science
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    • v.17 no.2
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    • pp.27-34
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    • 2015
  • If examining utilization by completion of National Competency Standards development, efforts are made so as to organize curriculum matched to education or training and perform subjects based on competence unit educationally in specialized high schools, colleges and university. However, National Competency Standards is insignificantly utilized in enterprises and on the spot due to characteristics of occupation type and diversity of process. This thesis intended to measures of safety efficiency improvement of final enterprise through the human resources assessment system of National Competency Standards based enterprise. Therefore, various methodologies were introduced and results of analysis by Balanced ScoreCard method were suggested for policy measures improving final safety efficiency. The results of this analysis are expected to make contribution to improving the effectiveness of the government's industrial safety and health policies through the establishment of systematic safety and health systems according to the risk level of individual business.

Impact of Healthcare Accreditation Using a Systematic Review: Balanced Score Card Perspective (의료기관인증의 효과에 대한 체계적 문헌고찰: Balanced Score Card 관점으로)

  • Park, Il-Tae;Jung, Yoen-Yi;Park, Seong-Hi;Hwang, Jeong-Hae;Suk, Seung-Han
    • Quality Improvement in Health Care
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    • v.23 no.1
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    • pp.69-90
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    • 2017
  • Purpose: The purpose of this study was to analyze the impact of healthcare accreditation and to provide empirical evidence to validate positive effectiveness. Methods:Six electronic databases (KERIS, KoreaMed, NDSL, Ovid-medline, Embase, Cochrane library) were accessed in May 2016. Keywords used were 'accreditation' and 'Joint Commission on Accreditation of Healthcare Organization (JCAHO)'. Of the initially identified 3,008 articles, 60 studies on healthcare accreditation were selected based on inclusion criteria that are hospital accreditation, accreditation by disease and clinical center accreditation. These were retrieved and analyzed. Result: The 60 study results were on the impact of healthcare accreditation. Results were classified into four perspectives of Balanced Score Card (Financial, Customer, Internal Process, Learning & Growth). In internal process perspective, results revealed that healthcare accreditation has made a positive impact on "care process and procedure". In learning & growth perspective, healthcare accreditation has made a positive influence on "leadership", "organizational cultures" and "change mechanisms". However, it revealed that healthcare accreditation does not directly affect financial performance. It is also difficult to reach a definitive conclusion that healthcare accreditation programs affect patient satisfaction of customer and clinical outcome of the internal process. Conclusion: Healthcare accreditation programs provide positive impact on change of care process and building communication-oriented hospital culture. However, more rigorous and diverse research is needed on financial effects and clinical outcomes of healthcare accreditation.

Extraction of the Key Performance Indicators of Construction Management Using Balanced Score Card (균형성과표를 활용한 건설사업관리의 핵심성과지표 도출)

  • Lim, Wooseok;Jung, Jihyun;Lee, Hakki
    • Korean Journal of Construction Engineering and Management
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    • v.16 no.6
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    • pp.22-30
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    • 2015
  • Enterprises should set up realizable goals and continually control the goals from apprehending whether they can be realized or not so that the enterprises grow consistently. Furthermore, from supplementing parts to be improved, goals are reset and the result should be controlled in order to fit to them. Lately, a lot of discussions about the results of organizations, projects, and companies are being realized in construction field. Particularly, in construction management, effective and professional control activities throughout the life cycle of facilities as well as the stage of business implementation of construction work are needed. About the result measurement of the construction management, lots of most domestic researches stay in the level of establishing basic concepts. Also, since characteristics of the construction field and the construction management were not reflected properly, it is in a situation that the result control system is not applied to on-site real works. Hence, this study intends to suggest fundamental data for measuring objective results from extracting result areas and key performance indicators of the construction management using Balanced Score Card.