• Journal of Korean Society of Archives and Records Management
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• v.22 no.3
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• pp.83-102
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• 2022

This study aims to propose considerations for improving search services in local archives. In this study, evaluation areas and factors were derived through the analysis of previous research and case studies of finding aids and archival contents in local archives. Afterward, an interview was conducted with five experts to verify the developed evaluation area and factors. Through the evaluation factors and considerations suggested in this study, it will be possible to objectively identify the search service of the institution. In addition, it is expected that practitioners can use it as basic data in the future, and furthermore, it will help improve the search service.

• Archives of Plastic Surgery
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• v.45 no.6
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• pp.493-494
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• 2018

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.1
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• pp.391-428
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• 2015

This research aims to seek for activation methods of archive events regarded as one of the ways of recording information service, in order that the national archives which needs to change its role meets various users. In order to reach the goals I have suggested, I have compared the examples of archive events operated at the National Archives and Records Administration (NARA, the United States of America, USA) and The National Arc-hives (TNA, the United Kingdom, UK) to the case of archive events at the National Archives of Korea (NAK). As a result, I have proposed activation methods as follows based on those; subdivision of the detailed subject area, diversification of the programmes types, and connectivity reinforce of archive events.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.27 no.4
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• pp.321-342
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• 2016

Most of records in the catholic church archives are not only meaningful records of religion but also crucial information for history and various cultural studies. Although the catholic archives are regarded as the fundamental information resources for various studies, they are not easily accessible yet. Current online services of catholic archives were categorized by three types and online services of catholic archives were investigated in the three aspects, structure and design, contents, and interface. The major problem of current online services is the lack of digital contents, so this study suggested 5 steps for digital contents development to utilize online services of catholic archival information.

• Proceedings of Korean Society of Archives and Records Management
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• 2019.05a
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• pp.35-41
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• 2019

Providing efficient recording information services has become vital in a utilization-oriented records management environment and further increasing the importance of the quality of the services offered. This study is a preliminary study to propose improvement measures by applying Quality Function Development (QFD), a quality control method, to the National Archives of Korea (NAK) and Records Information Service. The quality dimensions of the recording information service were analyzed, and specific user requirements were derived. Through this process, the user requirements' questionnaire was developed, reflecting the characteristics of the NAK, and the application model of QFD was designed based on its prior study. Based on the QFD application model proposed, the results obtained by performing the QFD step by step can be expressed in House of Quality (HoQ), which can be used as a basis for service design.

• The Korean Journal of Archival Studies
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• no.16
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• pp.147-200
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• 2007

Archives provide users with easier and more convenient access to and use of archival data through their Internet websites. Now, archival websites function not only as a tool of information provision or marketing, or as a gateway of Internet-based materials, but also as cyber space for all services of archives, providing users with information and knowledge and direct accessibility to the services in the archives. At present, Korean archives are proceeding with establishing websites or upgrading existing websites, and the use rates and reliability of web services by users are becoming higher. However, although there have been various studies for the evaluation of general websites, few are found with regard to the evaluation of archival websites. It is necessary for archival websites that provide information service to users of every stripe to make more efforts and have more interest in user-centered convenience, right to know, and information provision-centered service. Accordingly, needless to say, it is necessary to study evaluation criteria of websites so that high quality archival websites can be established. With this background, this study establishes evaluation criteria for archival websites, which are appropriate to their objectives and functions and directly evaluates archives, presenting ways to establish and redevelop archival websites. More detailed purposes are as follows: First, analyzes existing theories of evaluation through reviews on previous literature and elicits evaluation criteria for websites, which are appropriate to archives; Second, based on the elicited evaluation criteria for archival websites, examines the current state of domestic archival websites through analytic evaluation; and Third, presents ways to improve archival websites that may be helpful in establishing or improving them in the future. The expectancy effects of this study are as follows: First, it will be helpful when one wishes to identify the current state of archival websites and to improve or redevelop existing websites, or to develop online service through website; Second, it will function as a checklist when a developer who is to establish an archival website wishes to develop evaluation criteria; and Third, it may be used as an inspection tool when an archives contracts out the establishment of its website.

• The Korean Journal of Archival Studies
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• no.39
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• pp.139-191
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• 2014

Government publications, as the important media of communication between the public and the government, have served as informational sources to provide a variety of information. Although technological development led into sharp changes in the types and services of government publications, the Korean service of government publications has yet to respond to the changes properly. The web service of government publications is provided only in the archives-based way with no consideration of the characteristics of the government publications, so that it is considerably difficult to use the service. Therefore, based on literature research, request of information disclosure, website survey, and interviews, this work overhauled the web service of government publications provided by the National Archives of Korea, and suggested an improvement plan of the service. This study is meaningful in the point that it suggested an improvement plan for the web service of government publications, which have been managed as a sort of archives but have been placed in the blind spot of service, through interviews with the persons in charge of government publications in relevant public organizations and the National Archives of Korea.

• Journal of Korean Society of Archives and Records Management
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• v.12 no.1
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• pp.59-78
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• 2012

This study confirmed the structural concept and preliminary statements based on concept definition of archival service quality, conducted statistical analysis, and developed the service quality scale equipped with validity and reliability. Developing the scale is unique for pubic institutions and expected to play a practical role in presenting for each archive more effective operation method to enhance service quality by diagnosing its status and identifying the differences from other archives.

• The Korean Journal of Archival Studies
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• no.66
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• pp.267-316
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• 2020

This treatise focuses on archival service based on social relationship. We hope to seek the possibilities of archival immediate service by this treatise. We cover the 'Youth Archivists Program' of '4.16 memory archives' at this time. This archives has a special meaning in Korea. 'Youth Archivists Program' is an program of archival service in this archives. We suggest archival service based on social relationship by this case study. We have verified that there are some archival services based on social relationship in Korea. We hope that archival service based on social relationship should be an serious issue in Archival community.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.2
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• pp.219-243
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• 2017

This study aims to provide alternative strategies for promoting active engagement of users in participatory archives. It focuses on users and their active participation in digital archives beyond providing simple participation opportunities. In doing so, the study reviewed relevant literature that analyzes interpretation and development of participatory digital archives. Moreover, it examined several cases of participatory digital archives as to how they apply for user participation, policy, and service. As a general property, main participants, duration, and technology were examined. Technology was further subdivided into open source software, availability of Open API, availability of mobile web, and offline archives. Participation method was divided into active participation, hub participation, and passive participation according to degree of user participation, and the participation functions provided by each archive were compared and analyzed. In policy area, terms of use, personal information processing policy, copyright policy, collection policy, major collections, scope of collections, classification methods, and descriptive elements of each archive were discussed. Services were divided into content, search, and communication area. Based on such analysis, this study proposed ways for promoting active engagement of users in participatory digital archives in terms of participation, policy, content service, and communication service.