• 제목/요약/키워드: Workplace Stress

검색결과 265건 처리시간 0.023초

노인경비원의 폭력피해 경험과 직무스트레스에 대한 연구 (A study of elderly private security guards about their victimization experience in the workplace and their perception of occupational stress)

  • 홍국표;오규철;이창배
    • 시큐리티연구
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    • 제36호
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    • pp.469-492
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    • 2013
  • 전반적인 사회의 고령화 추세에 따라 민간경비에 종사하는 노인근로자의 비중은 갈수록 증가하고 있다. 그러나, 노인경비원에 대한 선행연구는 아직 많지 않고, 특히, 노인경비원이 폭력피해를 당할 위험에 상당 부분 노출되어 있어 그들의 폭력피해 경험에 대한 실태조사가 시급하다. 본 연구는 전국의 55세 이상 노인경비원을 표본으로 추출하여 그들이 경험한 신체적 언어적 폭력피해에 대해 설문조사를 시행하였다. 또한, 폭력피해 경험의 여부가 노인경비원들이 인식하는 직무스트레스의 수준에 영향을 주는지 알아보았다. 결과에 따르면, 설문에 참여한 노인경비원들은 신체적 폭력피해보다 언어적 폭력 피해를 더 많이 경험한 것으로 응답하였고, 직장 내 상사나 동료보다는 고객으로부터의 폭력이 더 많은 것으로 나타났다. 직무스트레스와 관련하여 언어적 폭력피해를 경험한 노인경비원이 그렇지 않은 경비원에 비해 직무스트레스를 더 많이 느끼고 있었다. 신체적 폭력피해의 경험은 유의미한 결과를 보이지 않았다. 노인근로자를 대상으로 행해지는 신체적 언어적 폭력을 감소시킬 수 있는 제도적 장치의 마련이 필요하다.

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Effects of an Online Imagery-Based Treatment Program in Patients with Workplace-Related Posttraumatic Stress Disorder: A Pilot Study

  • Lee, Won Joon;Choi, Soo-Hee;Shin, Jung Eun;Oh, Chang Young;Ha, Na Hyun;Lee, Ul Soon;Lee, Yoonji Irene;Choi, Yoobin;Lee, Saerom;Jang, Joon Hwan;Hong, Yun-Chul;Kang, Do-Hyung
    • Psychiatry investigation
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    • 제15권11호
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    • pp.1071-1078
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    • 2018
  • Objective We developed easily accessible imagery-based treatment program for patients with post-traumatic stress disorder (PTSD) related to workplace accidents and investigated the effects of the program on various PTSD related symptoms. Methods The program was based on an online platform and consisted of eight 15-min sessions that included script-guided imagery and supportive music. Thirty-five patients with workplace-related PTSD participated in this program 4 days per week for 4 weeks. Its effects were examined using self-report questionnaires before and after the take-home online treatment sessions. Results After completing the 4-week treatment program, patients showed significant improvements in depressed mood (t=3.642, p=0.001) based on the Patient Health Questionnaire-9 (PHQ-9), anxiety (t=3.198, p=0.003) based on the Generalized Anxiety Disorder seven-item (GAD-7) scale, and PTSD symptoms (t=5.363, p<0.001) based on the Posttraumatic Stress Disorder Check List (PCL). In particular, patients with adverse childhood experiences exhibited a greater degree of relief related to anxiety and PTSD symptoms than those without adverse childhood experiences. Conclusion The present results demonstrated that the relatively short online imagery-based treatment program developed for this study had beneficial effects for patients with workplace-related PTSD.

자기 효능감이 직장 스트레스 및 워라밸에 미치는 영향: 구조방정식모델 활용을 중심으로 (Effects of Self-Efficacy on Jop-Stress and Work-Life Balance: Focusing on Using Structural Equation Model)

  • 한승조;이세호
    • 한국산학기술학회논문지
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    • 제21권12호
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    • pp.679-687
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    • 2020
  • 본 연구의 목적은 구조방정식 모델을 이용하여 직장 내 자기 효능감이 직장 스트레스와 워라밸에 미치는 영향을 정량적으로 분석하고, 워라밸을 높이는 방안을 제시하는 것이다. 정부에서 주 52시간 근로정책을 추진하면서 일과 삶의 균형을 의미하는 워라밸이 사회 전반에 걸쳐 중요한 이슈가 되고 있다. 또한, 가정이나 교육계에서 주로 언급되고 있는 자기 효능감은 그 범위가 가정 및 교육계뿐만 아니라 직장 내에서도 그 중요성이 날로 증대되고 있는 실정이다. 구조 방정식 모델에 포함될 관측변수용 자료들은 5,454명의 성인으로부터의 설문을 통해 획득되었으며, 모델 구축 및 통계분석을 위해 AMOS 21이 활용되었다. 직장에서의 자기 효능감은 직장 스트레스와 음의 상관관계를 보이고 있으며, 자기 효능감이 높아질수록 워라밸 수준도 높아지는 것이 분석되었다. 이러한 연구결과는 직장 내에서 업무 중심적인 직장인이 가정보다 직장에 노력과 시간을 더 투자하기 때문에 워라밸이 낮을 것이라는 의견을 부정한다. 추가적으로 본 연구결과는 육군에서 추진하고 있는 워라밸 정책의 분석에도 활용될 수 있다.

The Mental Health of Hospital Workers During the Initial Phase and Third Wave of the COVID-19 Pandemic: Exploring Risk and Protective Factors in the Prolonged Pandemic

  • Choi, Huiyoung;Lee, Wangjun;You, Myoungsoon;Chang, Jhin Goo;Hong, Minha;Kim, Hyun-Soo;Lee, Su Young
    • 대한불안의학회지
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    • 제18권2호
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    • pp.80-91
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    • 2022
  • Objective : Hospital workers' mental health has deteriorated because of the ongoing COVID-19 pandemic. The purpose of this study was to investigate the impact of the prolonged COVID-19 pandemic on the mental health of hospital workers and its determinants. Methods : Two surveys were conducted among employees working in a hospital that received COVID-19 patients from the early phase of the pandemic in South Korea. Data on demographics, perceived threat, workplace evaluation, resilience, and mental health status were collected using the Korean General Health Questionnaire-20 in the initial phase (February 2020) and during the third wave of COVID-19 (December 2020) for 467 and 545 workers, respectively. The mental health of hospital workers in the two phases was compared, and the risk and protective factors during the third wave were investigated. Results : The proportion of patients in the psychiatric high-risk group increased from 2.8% in the initial phase to 11.4% during the third wave. The perceived threat, workplace evaluation, and resilience of respondents deteriorated. Risk factors for mental health during the third wave included the perceived threat items of job stress, loss of control, and considering resignation. Protective factors included presence of children, workplace satisfaction, and hardiness in resilience. Conclusion : Hospital workers' mental health deteriorated as the pandemic progressed. General stress and tension such as job stress, loss of control, considering resignation rather than COVID-19-specific stress had negative effects on mental health of hospital workers. Therefore, care for work stress itself can be helpful to maintain the mental health of hospital workers. Also, governance to improve workplace satisfaction or hardiness in resilience can be a potential protective factor for hospital workers' mental health during the prolonged pandemic.

여자의 적은 여자인가?: 상사 성별이 여성 근로자의 노동시장 성과에 미치는 영향 분석 (The Effects of Female Leadership on Job Stress and Promotion of Female Workers)

  • 정하나
    • 노동경제논집
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    • 제40권4호
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    • pp.61-89
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    • 2017
  • 본 연구는 여성관리자패널조사(Korean Women Manager Panel)를 이용하여 한국 여성 근로자의 직장 내 스트레스 및 승진에 상사의 성별이 미치는 영향을 분석한다. 분석결과 직속 상사가 여성일 때 여성 근로자의 직장 내 스트레스는 높았고, 사원 및 대리 직급 여성의 승진에 부의 영향을 미치는 것으로 나타났다. 여왕벌 현상과 역할일치이론에 따르면 한국과 같이 유리천장이 견고하고 상위 직급의 남성 밀집도가 높은 구조에서는 여성 리더십의 긍정적인 특성이 발휘되기보다 다른 여성에 대해 높은 인정 기준을 요구하거나 경쟁적인 모습을 보여 여성 상사를 둔 여성 근로자의 직장 내 스트레스는 높고 낮은 직급의 여성 승진확률은 낮추는 것으로 해석할 수 있다.

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근로자들의 직무스트레스 수준과 관련 요인 - 한국형 직무스트레스 측정도구 단축형을 이용하여 - (Workers' Job Stress Status and Related Factors - Using Korean Occupational Stress Questionnaire Short Form -)

  • 조동란
    • 한국직업건강간호학회지
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    • 제15권1호
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    • pp.58-71
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    • 2006
  • Purpose: This study was performed to identify workers' Job stress status and to analyse the influencing factors. Method: Data were collected from 456 workers with Korean Occupational Stress Questionnaire Short Form(KOSQ SF) and analysed using descriptive statistics, t-test, ANOVA. Results: Total job stress status of men was slightly lower than Korean workers' standard. In case of women, the score of total job stress was lower than Korean workers' standard. The most significant influencing factors to stressors were insufficient sleeping time and self cognitive bad health condition. Among seven domains of job stressors, job demand was affected by 8 characteristics. Conclusion: This study indicated that workers' job stress level were various by their characteristics except workplace size. The development of stress management programs by types of industry is required. On the base of the model program, planning of customized program for every company or employee is required. High job demand, insufficient job control, insufficient sleeping time, bad health condition are the key factors of workers' job stress in this study. The change of workers' health behavior with supportive environment is essential to stress management program. More researches for adding physical environment domain to KOSQ SF are expected.

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요양보호사의 폭력경험과 대처방법이 직무스트레스에 미치는 영향 (The Effects of Violent Experiences and Coping on Job Stress of Caregivers in Long-Term Care Facilities)

  • 김옥선;오진환;이기령
    • 가정간호학회지
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    • 제24권2호
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    • pp.169-180
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    • 2017
  • Purpose: This study was conducted to investigate factors that affect job stress among caregivers in long-term care facilities. Methods: Data were collected from 125 caregivers through a structured questionnaire targeting general characteristics, violent experiences, coping, and job stress from February 2 to March 10, 2015. Data were analyzed by t-test, ANOVA, and multiple regression using SPSS 21.0. Results: The rate of violence experienced by caregivers was 99.2% for verbal abuse, 99.2% for physical violence, 95.2% for physical threatening, and 62.3% for sexual abuse. The mean score for coping and job stress was above average. Job stress significantly differed by marital status, education level, facility size, and policy on workplace violence. The significant predictors of job stress included policy on workplace violence, violent experiences, and education level. The regression model explained 28.0% of the variance in job stress. Conclusion: To improve job stress of caregivers, it is necessary to establish policies for violence within the organization and to develop and apply various programs that allow caregivers to work safe from violence both physically and psychologically.

병원간호사의 공감피로 영향요인 (The Influential Factors on Compassion Fatigue in Hospital Nurses)

  • 이현정;민혜숙
    • 근관절건강학회지
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    • 제21권3호
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    • pp.236-245
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    • 2014
  • Purpose: The purpose of this study was to identify influential factors on compassion fatigue in hospital nurses. Methods: A cross-sectional descriptive design was conducted with a survey of 358 general hospital nurses in Busan Gyeongnam area. For data analysis, descriptive statistics, Pearson's correlation coefficients, and multiple regression were performed using SPSS/WIN 18.0 for Windows. Results: The mean score was 28.53 in compassion fatigue. As a result of multiple regression analysis, empathic ability, stress coping strategy, current workplace, and academic background were statistically significant predictors explained 26.0% of the variance of compassion fatigue. Conclusion: It was suggested to consider emphatic ability, stress coping strategy, workplace, and academic background when developing a program available for preventing and easing nurses' compassion fatigue.

Spillover Effects in Customer Incivility: Impacts on Frontline Employees' Negative Behaviors

  • Jung, Hyo Sun;Park, Young Mi;Yoon, Hye Hyun
    • 한국조리학회지
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    • 제23권6호
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    • pp.110-117
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    • 2017
  • This study intended to examine transitive relation among customer incivility perceived by deluxe hotel frontline employees, burnout, and deviant workplace behaviors and clarify the moderating effect of employees' stress. A total of 230 employees working in deluxe hotels in Seoul, the capital of Korea, in 2017 comprised the sample in this study. The hypothesized relationships in the model were tested simultaneously by using structural equation modelling (SEM). As results, customer incivility perceived by deluxe hotel frontline employees had significant (p<.001) positive influence on their burnout(${\beta}=.38$, t-value=4.93). Employees' burnout positively influenced their deviant workplace behaviors (${\beta}=.56$, t-value=7.22). In addition, customer incivility was found to positively affect employees' deviant workplace behaviors(${\beta}=.26$, t-value=3.90), and therefore, the moderating role of stress level was not verified. The findings of this study suggested that deluxe hotels are supposed to enhance their frontline service by providing orientation for customers through promotion materials. Limitations and future research directions of this study were also well established and discussed.

산업장 건강증진 프로그램 개발에 관한 연구 -건강행위의 변화의도 예측요인 및 대상의 유형 분류를 중심으로- (Planning Health Promotion Program in Workplace)

  • 전경자;김화중
    • 지역사회간호학회지
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    • 제5권1호
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    • pp.5-29
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    • 1994
  • In recent years, interests in health promotion have been stimulated by the epidemiological transition from infectious to chronic diseases as lead ing causes of death, the aging of the population, rapidly escalating health care costs, and epidemiologic findings linking individual risk to morbidity and mortality. It is not surprising that the workplace has been targeted as a promising setting for health promotion. In Korea, national attention to the opportunities for workplace health promotion began in the first 1990s. But there is no in depth study to identify the relating factors to the health promotion program in the workplace. The objective of this study is behavioral and physical characteristics to find that in crease the person's risk for a range of health problems and to analysis other characteristics to influence the degree of his/her intention to change health behavior. In addition, this study is purposed to present the process of planning health promotion program in the workplace. To accomplish these objectives, one workplaces was selected. And 363 employees in those workplaces were served as subjects for the study. Major findings in this study are as follows. (1) They have many risk factors such as smoking, drinking, lack of sleep, law rate of regular exercise, irregular eating, stress. (2) Some of the health risk factors such as smoking, drinking, and stress have the negative correlation to the intention to change. (3) Among cognitive and socio-environmental factors, significant predictors to the intention are attitude and social support. (4) In the cluster analysis to segment the target population in to homogeneous unit, three clusters of lifestyle are specified. (5) Smoking cessation and exercise program are planned for the risk group to change their behavior.

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