Journal of Korean Academic Society of Home Health Care Nursing (가정간호학회지)

Korean Academic Society of Home Health Care Nursing (한국가정간호학회)
권호 표지
DOI QR코드

DOI QR Code

The Effects of Violent Experiences and Coping on Job Stress of Caregivers in Long-Term Care Facilities

요양보호사의 폭력경험과 대처방법이 직무스트레스에 미치는 영향

  • Received : 2017.07.03
  • Accepted : 2017.07.29
  • Published : 2017.08.31
Download PDF
⟨ Previous Next ⟩

Abstract

Purpose: This study was conducted to investigate factors that affect job stress among caregivers in long-term care facilities. Methods: Data were collected from 125 caregivers through a structured questionnaire targeting general characteristics, violent experiences, coping, and job stress from February 2 to March 10, 2015. Data were analyzed by t-test, ANOVA, and multiple regression using SPSS 21.0. Results: The rate of violence experienced by caregivers was 99.2% for verbal abuse, 99.2% for physical violence, 95.2% for physical threatening, and 62.3% for sexual abuse. The mean score for coping and job stress was above average. Job stress significantly differed by marital status, education level, facility size, and policy on workplace violence. The significant predictors of job stress included policy on workplace violence, violent experiences, and education level. The regression model explained 28.0% of the variance in job stress. Conclusion: To improve job stress of caregivers, it is necessary to establish policies for violence within the organization and to develop and apply various programs that allow caregivers to work safe from violence both physically and psychologically.

Keywords

References

  1. Beck, J. J., & Song, M. Y. (2014). The mediating effects of job stress between job satisfaction and service subject's violence cognizance of geriatric care worker at long-term care facilities. Korean Journal of Care Management, 13, 87-107.
  2. Chang, S. J., Koh, S. B., Kang, D. M., Kim, S. A., Kang, M. G., Lee, C. G., Chung, J. J., Cho, J. J., Son, M., Chae, C. H., Kim, J. W., Kim, J. I., Kim, H. S., Roh, S. C., Park, J. B., Woo, J. M., Kim, S. Y., Kim, J. Y., Ha, M., Park, J., Rhee, K. Y., Kim, H. R., Kong, J. O., Kim, I. A., Kim, J. S., Park, J. H., Huyun, S. J., & Son, D. K. (2005). Developing an occupational stress scale for Korean employees. Korean Journal of Occupational Environment Medicine, 17(4), 297-317.
  3. Gates, D., Fitzwater, E., & Succop, P. (2005). Reducing assaults against nursing home caregivers. Nursing Research, 54(2), 119-127. https://doi.org/10.1097/00006199-200503000-00006
  4. Hwang, B., Kang, J. H., Yoo, E. K., Youn, K. H., & Lee, J. Y. (2014). A survey on the client violence experiences of careworkers working at nursing homes in Busan. Journal of Institute for Social Sciences, 25(1), 187-214.
  5. Hwang, H., & Kim, J. (2015). Influence of job stress, coping strategies on life satisfaction in long-term care workers -focused in Gyeonggi-do-. Journal of the Korea Academia -Industrial cooperation Society, 16(9), 6152-6159. https://doi.org/10.5762/KAIS.2015.16.9.6152
  6. Institute of Health & Welfare Resources. (2011). Survey on working conditions of care helpers.
  7. International Council of Nurses. (2003). International council of nurses joins new initiative against workplace violence in health sector. Queensland Nurse, 22(1), 20.
  8. Kim, J., Kim C. Y., & Song E. (2016). Health risk and intervention of long-term care givers: Reallist review in realist perspective. Health Care Social Welfare Review. 36(2), 421-453. https://doi.org/10.15709/hswr.2016.36.2.421
  9. Kim, K. H., & Kang, S. W. (2013). The impact of the care worker job stress on turnover intention-Focusing on the emotional intelligence, Ego-resilience-. Journal of Community Welfare, 44(3), 275-304.
  10. Kim, M. R., & Shim, J. W. (2011). The effect on job satisfaction of home health care workers' stress and care receivers' attributes. Health and Social Welfare Review, 31(4), 193-228. https://doi.org/10.15709/hswr.2011.31.4.193
  11. Ku, B. H. (2017). The impact of visiting care workers' emotional labor and burnout on their job stress. Unpublished master's thesis, Hanseo University, Chungnam.
  12. Lee, E. Y., Kang, H. S., Kim, K. H., & Park, K. S. (2012). Caregivers' Experience of Violence and Coping with It in Nursing Homes. Journal of Korean Academy of Community Health Nursing, 23(2), 134-143. https://doi.org/10.12799/jkachn.2012.23.2.134
  13. Lee, H. Y., & Park, K. S. (2013). The effect of job stress on turnover intention of the longterm care workers. Health and Social Welfare Review, 33(2), 274-298. https://doi.org/10.15709/hswr.2013.33.2.274
  14. Lee, M. R. (2012). Effects of self-efficacy in the relationships between job stress and mental fitness of care provider. Journal of the Korea Contents Society, 12(8), 215-223.
  15. Lim, J. D. (2011). The relationship between job stress and job satisfaction of geriatric care helpers. Journal of the Korea Contents Society, 11(1), 225-235.
  16. Lundstrom, M., Graneheim, U. H., & Eisemann, M. (2005). Influence of work climate for experiences of strain. Learning Disability Practice, 8(1), 32-38.
  17. Ministry of Government Legislation. (2010). Guidelines on sexual harassment at the workplace. Retrieved November 20, 2010, from http://www.law.go.kr
  18. Occupational Safety and Health Administration(OSHA, 2004). Guidelines for preventing workplace violence for health and social service workers. from http://www.osha.gov/publications/osha3148.pdf
  19. Park, K. R., Suh, H. K., & Koh, Y. S. (2015). Effect of Sexual Harrassment on Job Stress among Care-givers for the Elderly in Long-Term Care Facility. Journal of the Korean Gerontological Society, 35(1), 171-190.
  20. Park, Y. H, Rah, J. D., & Kim, S. H. (2011). Influences of working environmental factors of care providers on their job stress: Based on variables self-efficacy level. Journal of Welfare for the Aged, 52, 349-368.
  21. Seo, E., & Kim, S. Y. (2012). Workplace violence experiences among care helpers. The Journal of Korean Academic Society of Adult Nursing, 24(6), 607-614. https://doi.org/10.7475/kjan.2012.24.6.607
  22. Seo, Y. H., & Kim, M. W. (2011). Study into influence of organizational characteristic on job stress: Centering on caretakers at domiciliary visit care center. Journal of Welfare for the Aged, 52, 63-86.
  23. Shin, Y. W., Lee, H., Lee, S., & Cho, Y. (2017). Experience of sexual harassment and coping behaviors among caregivers in nursing homes. Asia-pacific of Multimedia Services Convergent with Art, Humanities, and Sociology, 17(1), 343-358.
  24. Song, Y. H. (2017). The effects of elderly's offensive behaviors on the services activity of care workers; Focusing on the mediating effect of stress and moderating effect of stress coping. Unpublished Doctor's thesis, Silla University, Busan.
  25. Statistics Korea. (2017). 2017 Statistics on the Aged in Seoul, Korea [Internet]. Statistics Korea. [cited 2017 February 22]. Available from: http://kostat.go.kr/portal/korea/kor_nw/2/2/6/index.board?bmode=read&aSeq=357935; Daejeon.
  26. Yoon, K. A., & Jin, K. N. (2007). Client violence and job stress in the nursing homes. Journal of the Korean Gerontological Society, 27(2), 285-298.
  27. Youn, S. C., Kwon, S., & Kang, H. J. (2016). The influence of emotional labor, job stress, and burnout on turnover intention of care worker's at long-term care hospitals. Journal of the Korea Academia-Industrial cooperation Society, 17(5), 428-440. https://doi.org/10.5762/KAIS.2016.17.5.428
  28. Yun, J. S. (2004). A study on job satisfaction and violence experience by ED nurses. Unpublished master's thesis, Ulsan University, Ulsan.