• The Korean Journal of Health Service Management
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• v.11 no.1
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• pp.43-53
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• 2017

Objectives : In this paper, we proposed a method to comprehensively examine the roles of medical insurance review nurses' by analyses of task importance and task performance. Methods : For the analyses, we used the responsesof 268 nurses who completed a questionnaire for members of the Medical Insurance Review Nurses Association in 2015, and analyzed task importance and task performance using the IPA method and the standard task guide. Results : There were significant differences in task importance and task performance according to task position. In the category of 'Keep up the good work,' 'Calculate benefit standard' was indicated only in administrative positions, and in the category of 'Concentrate here,' 'Manage hospital resources' and 'Process after appeal results' was demonstrated only in general positions. There were differences in the 'Low priority' and 'Possible overkill' categories by task performance according to task position. Conclusions : Our results indicate the necessity of a new education system and task reassignment according to task importance and task performance as perceived by medical insurance review nurses.

• Journal of Industrial Convergence
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• v.19 no.3
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• pp.51-60
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• 2021

This study aims to do in-depth exploration of the meaning of learning village activists' work, focusing on job crafting. A qualitative case study was conducted through participant observation and in-depth interview from March 23, 2020 to March 05, 2021. As a result of the analysis, a task crafting showed 'task performance using one's own strengths and resources', 'executing additional tasks other than the specified tasks', and 'changes in work methods for efficient task performance'. In a cognitive crafting, 'recognition of the importance of work and sense of vocation', 'recognition of happiness and pleasure in work', and 'recognition of roles to expand work expertise' appeared. In a relation crafting, 'building a community of practical learning with colleagues', 'a mediator of the growth and change of village residents', and 'coexistence of conflict and cooperation with business associates' were shown. In conclusion, learning village activists were actively changing their work through the job crafting and this can be used as basic data to improve the satisfaction with their work. A follow-up study was proposed for activists in learning villages in other regions.

• Journal of the Korea Safety Management & Science
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• v.15 no.3
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• pp.133-141
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• 2013

As a work analysis technique, Work Domain Analysis (WDA) aims to identify the design knowledge structure of a work domain that human operators interact with through human-system interfaces. Abstraction hierarchy (AH) is a multi-level, hierarchical knowledge representation framework for modeling the functional structure of any kinds of systems. Thus, WDA based on AH aims to identify the functional knowledge structure of a work domain. AH has been used in a range of work domains and problems to model their functional knowledge structure and has proven its generality and usefulness. However, many of researchers and system designers have reported that it is never easy to understand the concepts underlying AH and use it effectively for WDA. This would be because WDA is a form of work analysis that is different from other types of work analysis techniques such as task analysis and AH has several unique characteristics that are differentiated from other types of function analysis techniques used in systems engineering. With this issue in mind, this paper introduces the concepts of WDA based on AH and offers a comprehensive list of references. Next, this paper proposes a set of principles for effectively applying AH for work domain analysis, which are developed based on the author's experiences, consultation with experts, and literature reviews.

• Korean Journal of Community Nutrition
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• v.13 no.4
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• pp.540-554
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• 2008

The purpose of this study was to analyze task performance and importance level of the dietitian who is working in the public health nutrition area. Work oriented job analysis methodology was employed for the study purpose. Subjects of 38 dietitians currently working at health centers in 2002 were recruited. Based on the focus group interview with 7 public health nutritionists and 7 professors, information about task elements was collected. Questionnaires measuring work performance and self-perception of importance of the selected task elements were administered. The results of this study can be summarized as follows; 1) The tasks with high performance and importance level among 20 tasks are developing nutrition education material (B1), nutrition services for adults and the elderly (C3), writing the proposal for nutrition services (A2), evaluating service effect (A4), improving professionalism (E1), and self management (E2). 2) The task elements with high performance and importance level among weekly task elements are nutrition education for diabetes (C56), nutrition counseling for adults (C47), nutrition for hypertension (C53), managing and keeping records (C80), nutrition education for kindergarten and nursery school children (C42), searching for nutrition education materials (B26), and searching for media (B27). 3) The number of task elements with high performance and importance level among monthly task elements are 13 in the planning and evaluation of public health nutrition service, and 5 in developing nutrition education materials. The tasks of a dietitian in the public health center show a very wide spectrum. However dietitians recognize most of the tasks are important even though they cannot perform those tasks adequately.

• Journal of Distribution Science
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• v.22 no.3
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• pp.1-10
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• 2024

Purpose: The current study focused on work performance of distribution department of AMC (asset management company) industry in China, outlines the challenges faced by distribution employees of Chinese four biggest national AMCs, aiming to enhance the ability of Chinese national AMCs to succeed in the face of external challenges such as economic, social, and technological changes. Research design, data and methodology: This study adopted quantitative methods, questionnaire was collected from 248 general distribution department employees of four national AMCs of China, these employees are from the top 5 developed cities in China, and software Smart PLS 3.0 and SPSS 25 was applied to data analysis. Results: The result of this current study through Smart PLS 3.0 has revealed that the significant effect of affective commitment on contextual performance, affective commitment on task performance, continuance commitment on contextual performance, normative commitment on contextual performance, and effect of continuance commitment on task performance and normative commitment on task performance were found to be non-significant. Conclusions: According to the important role of distribution department, managers in China's national AMCs can leverage the study's findings to enhance organizational commitment among employees of distribution department, and further positively influences distribution department employees' work performance.

• Journal of Digital Convergence
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• v.12 no.2
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• pp.577-586
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• 2014

As SNS has increased its influence on the society as a whole, companies also have started to consider how to take advantage of the new service paying specific attention to its characteristics of immediacy, sharability and interactivity. This study aims to circumstantiate the relationship between a task support tool of SNS and task-media fit, user characteristics and performance by focusing on its usage in work field. To address this issue, a Task-Technology Fit model is used to propose a research model considering the characteristics of SNS as a social element, information technology as well as its user characteristics. The outcome shows that job characteristics, virtual competence and media characteristics have a significant influence on task-media fit, whereas virtual competence and SNS characteristics variables have a significant influence on SNS usage. Besides, task-media fit has a significant influence on SNS usage and work performance while SNS usage has a significant influence on work performance. The study suggests that strategic use of SNS helps improve work performance and these individual characteristics should be considered in planning of SNS utilizing strategy.

• Journal of Information Technology Applications and Management
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• v.21 no.2
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• pp.99-126
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• 2014

Tourism industry increasingly rely on information technology (IT) to improve the task performance. Many studies suggested that the evidence of IT showed not only task performance improvement but also organizational performance. Drawing from the resource-based view, technology and task fitness, and marketing orientation theories, this study proposes that IT use influences directly the task performance and proved the effectiveness of IT in the organizations of tourism industry. Further, the innovativeness, resources, and marketing orientation are identified as main determinants of IT use. The use of IT can serve as a catalyst in improving task performance for organizations in tourism industry. Based on data collected from surveying people who work in the tourism industry, the present study shed light on these issues. The findings provide a new perspective of IT effectiveness in the tourism industry. Then, we discussed the theoretical and practical implications.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.17 no.32
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• pp.243-253
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• 1994

Work environments have been changed with the advent of new technologies, such as computer technology. The newer technologies, the more changes in our work conditions. However, human cognitive limits can't keep up with the change of work environments. Mental workload has been an important factors in designing modem work environments such as human-computer interaction. Designing man-machine systems requires knowledge and evaluation of the human cognitive processes which control information flow workload. Futhermore, under an urgent situation, human operator may suffer the work stress, work error, and resultant deleterious work performance. To describe the work performance in the urgent work situations, with time stress and dynamic event occurence, a new concept of information density was introduced. For a series of experiments performed for this study, three independent variables(information amount system processing time, information density) were evaluated using such dependent variables as reaction time, number of error, and number of failure. The results of statistical anlysiss indicate that the amount of information effected on all of five dependent measure. Number of failure and number of secondary task score were effected by both amount of information and operational speed of system, but reaction time of secondary task were effected by both amount of information and information density.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2018.05a
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• pp.419-421
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• 2018

Cloud vehicular networks are a promising paradigm to improve vehicular through distributing computation tasks between remote clouds and local vehicular terminals. Software-Defined Network(SDN) can bring advantages to Intelligent Transportation System(ITS) through its ability to provide flexibility and programmability through a logically centralized controlled cluster that has a full comprehension of view of the network. However, as the SDN paradigm is currently studied in vehicular ad hoc networks(VANETs), adapting it to work on cloud-based vehicular network requires some changes to address particular computation features such as task computation of applications of cloud-based vehicular networks. There has been initial work on briging SDN concepts to vehicular networks to reduce the latency by using the fog computing technology, but most of these studies do not directly tackle the issue of task computation. This paper proposes a Software-Defined Cloud-based vehicular Network called SDCVN framework. In this framework, we study the effectiveness of task computation of applications of cloud-based vehicular networks with vehicular cloud and roadside edge cloud. Considering the edge cloud service migration due to the vehicle mobility, we present an efficient roadside cloud based controller entity scheme where the tasks are adaptively computed through vehicular cloud mode or roadside computing predictive trajectory decision mode. Simulation results show that our proposal demonstrates a stable and low route setup time in case of installing the forwarding rules of the routing applications because the source node needs to contact the controller once to setup the route.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2018.05a
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• pp.238-240
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• 2018

Cloud vehicular networks are a promising paradigm to improve vehicular through distributing computation tasks between remote clouds and local vehicular terminals. Software-Defined Network(SDN) can bring advantages to Intelligent Transportation System(ITS) through its ability to provide flexibility and programmability through a logically centralized controlled cluster that has a full comprehension of view of the network. However, as the SDN paradigm is currently studied in vehicular ad hoc networks(VANETs), adapting it to work on cloud-based vehicular network requires some changes to address particular computation features such as task computation of applications of cloud-based vehicular networks. There has been initial work on briging SDN concepts to vehicular networks to reduce the latency by using the fog computing technology, but most of these studies do not directly tackle the issue of task computation. This paper proposes a Software-Defined Cloud-based vehicular Network called SDCVN framework. In this framework, we study the effectiveness of task computation of applications of cloud-based vehicular networks with vehicular cloud and roadside edge cloud. Considering the edge cloud service migration due to the vehicle mobility, we present an efficient roadside cloud based controller entity scheme where the tasks are adaptively computed through vehicular cloud mode or roadside computing predictive trajectory decision mode. Simulation results show that our proposal demonstrates a stable and low route setup time in case of installing the forwarding rules of the routing applications because the source node needs to contact the controller once to setup the route.