• Title/Summary/Keyword: Work Performance

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A Competitive Advantage Strategy Based on Innovative Culture and Quality of Work Life: Evidence from SMEs of the Tourism Industry in Indonesia

  • HERMAWATI, Adya;ANAM, Choirul;SUWARTA, Suwarta;WARDHANI, Arie Restu
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.8
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    • pp.29-36
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    • 2022
  • The objective of this research is to find out the effect of innovative culture and quality of work life on competitive advantage strategy with the mediation of individual performance. This research is the continuance of previous research conducted by Adya Hermawati with an originality aspect emphasizing a concept comprising innovative culture, quality of work life, and individual performance as factors that control competitive advantage strategy. The research subject is Tourism Industry SMEs. Explanatory research is a research method used in this study, by surveying respondents. The data sources in this research are primary and secondary. Primary data is collected from respondents directly through a questionnaire whereas secondary data are obtained from references that are relevant to research problems. In conformity with this explanation, the type of research data is quantitative data. The results of this research show that: innovative culture has an effect on individual performance, quality of work life affects individual performance, innovative culture has an effect on competitive advantage, quality of work life affects competitive advantage, individual performance has an effect on competitive advantage, innovative culture affects competitive advantage with the mediation of individual performance, and quality of work life affects competitive advantage with the mediation of individual performance.

A Study on the Safety of Reuse Work Plate by Performance Test (재사용 작업대 성능시험을 통한 안전성 검토)

  • Choi, Jin-Woo;Choi, Don-Hoeng;Go, Seong-Seok
    • Journal of the Korean Society of Safety
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    • v.26 no.3
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    • pp.43-46
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    • 2011
  • The work plate in a construction sites is a frequent cause of falling. But the bulk of the work plates lent to the construction site are handled carelessly by workers. There is general concern about performance declining by repetitive use. However, there is not a accurate guide, research and study on reuse work plate. This study was conducted in order to judge the classification guide to reuse work plate and measure the performance of classified reuse work plates. It is the result that even the A-grade plates classified to be in good shape by workers are below the performance standard. This means that the guide and classification are ineffective.

Analysis of Mental Fatigue of Inspection Workers under Various Lighting Conditions (조명조건의 변화에 따른 검사작업자의 정신적 피로도 분석)

  • Jang, Tong-Il;Lim, Hyeon-Kyo
    • Journal of the Korean Society of Safety
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    • v.21 no.2 s.74
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    • pp.114-120
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    • 2006
  • Inspection works are mainly carried out with the help of human sensory organs and are relatively simple and repetitive, so that the workers easily become to feel fatigue and monotony, and their mental activity levels attenuate. Consequently, during the work time, it is natural that various lighting conditions around the workplaces may have in-fluence on work performance. This study aimed to analyze cortical fatigue of inspection workers. Thus, an inspection work was simulated on a computer monitor under various lighting conditions, and CFF, EEG, EOG, and HRV were analyzed. According to the results, fatigue symptoms turned up about $60{\sim}90$ minutes after the onset of the work. The work performance also decreased when the fatigue symptoms due to lighting conditions turned up. The variations of fatigue and work performance were affected by illuminators, illumination levels, or interaction of those two factors. The spiral fluorescent lamp seemed improper to the inspection work, because the work performance under that condition was lower than under any other illuminators.

Job Burnout of Restaurant Employees in Daegu City - With a Focus on 'Family-Work Conflict', 'Work-Family Conflict', Job Satisfaction, and Individual Job Performance - (대구 외식업 종사원의 직무소진에 관한 연구 - '가족-일 갈등', '일-가족 갈등', 직무만족 및 개인직무성과를 중심으로 -)

  • Ha, Dong-Hyun
    • Journal of the Korean Society of Food Culture
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    • v.26 no.3
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    • pp.261-270
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    • 2011
  • The purpose of this study was to investigate the relationship between 'family-work conflict/work-family conflict', job burnout, job satisfaction, and individual job performance in the employees at the restaurants in Daegu City. The sample of this study consisted of employees at the restaurants in Daegu City who visited the 2010 Daegu Food Tour Expo between October 7 and October 10. A total of 302 questionnaires were analyzed using statistical methods of factor analysis, reliability test, and covariance structural analysis. The research findings were as follows; firstly, work-family conflict was positively related to job burnout, secondly, job burnout was negatively related to job satisfaction and individual job performance and thirdly, job satisfaction was positively related to individual job performance. However, there was no relationship between family-work conflict and job burnout. The reason for rejection of the relationship between family-work conflict and job burnout was that family-related affairs were not important enough to affect job burnout among restaurant employees in Korea. This phenomenon happened differently in the US. Therefore, currently, restaurant managers in Daegu City should pay much attention to work-related affairs so as to mitigate job burnout as much as possible among their employees.

Study on Consumer Counselors' Work Performance, Satisfaction and Willingness to Sustain the Work (소비자상담사의 업무수행, 만족도 및 업무지속의사에 대한 연구)

  • Huh, Kyung-Ok
    • Korean Journal of Human Ecology
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    • v.12 no.5
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    • pp.669-685
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    • 2003
  • This research examined the work performance by consumer counselors, evaluations of their counseling work, the level of their satisfaction, and willingness to sustain consumer counseling work among Consumer Agencies and also identified the variables influencing the evaluation scores on those. The results were summarized as follows. First, the evaluation scores on the work performance of consumer counseling were generally high and they turned out to be generally satisfied with their work. On the other hand, most counselors responded that they would continue their counseling work. Second, there were differences in evaluation scores about speed and specialized area of counseling among Consumer Agencies. Counselors who worked for the Korea Consumer Protection Board recorded high scores in those both criteria. There were differences in the willingness of counselors to continue their counseling work among Consumer Agencies, too. Third, the evaluation scores in six areas of counseling tasks were high when the degree of satisfaction of counselors were high or when agencies treated the counseling important. Fourth, when counselors earned more salaries and owned the experience of in-firm training and when the Consumer Agencies highly valued counseling as consumer tasks, the degree of satisfaction among counselors increased. Finally, when counselors were old, major in consumer science, and held regular work-schedule, they exhibited high degree of satisfaction in their counseling work and they showed greater willingness to sustain their counseling work.

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An Empirical Study on the Relationship between Employee's Agility and Work Performance: Focused on the Agility's Influence Factors and Knowledge-Oriented Leadership (구성원의 민첩성과 업무성과 간의 관계에 관한 실증연구: 민첩성의 영향요인과 지식지향 리더십을 중심으로)

  • Heo, Myung Sook;Cheon, Myun Joong
    • Knowledge Management Research
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    • v.16 no.2
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    • pp.139-172
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    • 2015
  • Employee's agility is becoming a primary factor of improving individual work performance. Employee's agility refers to responsiveness or behavior of employees in the context of work environment change. The purpose of this study is to examine the relationship between employee's agility and work performance in the perspective of agility's influence factors(absorptive capacity, IT resource use, readiness to change) and knowledge-oriented leadership, A survey was conducted for gathering data (a total of 262 employees from 35 industrial organizations) to test the relationships. The results of analysis show that employee's agility is a driving force leading to individual work performance, that employee's absorptive capacity, IT resource use, readiness to change, and knowledge-oriented leadership are the significant influential factors of employee's agility, and that knowledge-oriented leadership strengthens the link between employee's absorptive capacity and agility. For theoretical and practical contributions, the research presents the grounds for arguments that employee's agility is employee's dynamic capability for individual work performance under work environment change, and that organizations trying to improve employee's agility need to explore employee's behavioral attitudes under individual, leader, and organizational dimensions. Limitations arisen in the course of the research and suggestions for future research directions are also discussed.

Comparison of job satisfaction, turnover intention, and job performance by dental hygienists' clinical assistance and preventive work (치과위생사의 진료협조업무와 예방처치업무에 따른 직무만족도, 이직의도 및 직무성과 비교)

  • Seong, Mi-Gyung;Kim, Yu-Rin
    • Journal of Korean society of Dental Hygiene
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    • v.19 no.2
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    • pp.221-229
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    • 2019
  • Objectives: The purpose of this study was to confirm job satisfaction, job performance, and turnover intention according to dental hygienists' clinical assistance and preventive work. Methods: The collected data (N=380) were analyzed with independent t-tests and Pearson correlations using SPSS Statistics ver. 21.0 (IBM Co., Armonk, NY, USA). Results: The results indicated that the higher the overall job satisfaction of the dental hygienist, the higher their job performance and the lower their turnover intention (p<0.05). The results of the comparison of job satisfaction showed that preventive work was higher than dental hygienists' clinical assistance in all items except "I was pleased with work" (p<0.05). The results of the comparison of job performance showed that preventive work was higher than dental hygienists' clinical assistance in all items except "I have never complained, even if things go wrong" (p<0.05). The results of the comparison of turnover intention showed that clinical assistance was higher than dental hygienists' preventive work in all items (p<0.05). Conclusions: Our results demonstrate that job satisfaction, turnover intentions, and job performance have positive effects for preventive work. Therefore, dental clinics need to improve the actual environment so that dental hygienists can focus on preventive work.

Differences of Upgrading Nurse Staffing in Nursing Care Activity, Work Performance Outcomes, and Job Satisfaction (간호등급 상향에 따른 직접간호활동, 간호업무성과와 직무만족 비교)

  • Kim, Ju Yeun;Lee, Young Whee;Chung, Mi Kyoung
    • Korean Journal of Adult Nursing
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    • v.28 no.3
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    • pp.256-265
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    • 2016
  • Purpose: This study examined differences in nursing care activity, work performance outcomes, and job satisfaction associated with upgrading nurse staffing of a nurse-to-patients ratio. Methods: Descriptive design was used in this study. In total, 148 medical and surgical nurses were recruited from one university hospital. Three instruments were used for data collection: Scale of Nursing Care Activity, Nurses' Work Performance Outcome Measurement Scale and Nurses' Job Satisfaction Scale. Data were analyzed by using descriptive statistics, t-test, ANOVA, and paired t-test. Results: There were significant differences in nursing care activity (t=-5.06, p<.001), in work performance outcomes (t=-5.46, p<.001) and in job satisfaction (t=4.61, p<.001) when the grading for the nursing staff was changed from three to two indicating increasing number of nurses. Conclusion: The findings from this study showed that there were more nursing care activities, better work performance outcomes, and higher job satisfaction when numbers of nurses were increased. The changes in the scale to evaluate nursing staff influence nursing activities, work performance and job satisfaction.

The Effect of Nurse's Competency Empowerment and Boss' Job Competency Recognition Level on Work Performance (간호사의 간호역량과 상사의 직무역량 인식정도가 업무성과에 미치는 영향)

  • Kim, Hye Sook;Min, Soon;Im, Sun Im
    • Korean Journal of Occupational Health Nursing
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    • v.22 no.2
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    • pp.75-82
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    • 2013
  • Purpose: This study is to investigate the effect of nurse's competency empowerment and boss' job competency recognition on work performance. Methods: 216 nurses participated for data collection which was conducted from September 1, 2011 to September 10, 2011. The collected data were analyzed with SPSS/WIN 16.0 and with frequency test, ANOVA, Scheff$\acute{e}$ test and Multiple regression. Results: Firstly, the work performance in accordance with subject's general characteristics was found to be significant in the 50s, graduate school or higher education, Roman Catholic, charge nurse and 21-years or older. Secondly, the correlation among nurse's competency empowerment, boss' competency recognition and work performance was found to be positively related (r=.501~.639, p<.001). Thirdly, competency empowerment was found to be the most effective factor for work performance, followed by boss' competency recognition and career year, and these factors accounted for 63.5%. Conclusion: As the results show that the work performance is highly affected by the nurse's competency empowerment, boss' competency recognition level and career level in clinical environment, effective education programs are required to provide an appropriate experience to both entry-level and experienced nurses, as well as to enhance boss' competency empowerment at the same time.

A Study on the Effect of Emotional Intelligence on Organizational Commitment and Work Performance of Non-regular Hotel Culinary Staff (비정규직 호텔 조리종사원의 감성지능이 조직몰입, 업무성과에 미치는 영향에 관한 연구)

  • Kim, Dong-Gyu;Lee, Yeon-Jung
    • Culinary science and hospitality research
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    • v.23 no.4
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    • pp.43-55
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    • 2017
  • The purpose of the study is to provide data for an efficient human resources management of hotel corporation by examining if the emotional intelligence with affective involvement and continuous involvement could impact work performance. For the field test and verification, the non-regular hotel staffs from November $1^{st}$ to $30^{th}$, 2016 were selected as the research objects. The research result is summarized as follows. First, the emotional intelligence of non-regular hotel staff impacted positively on affective involvement and continuous involvement. Second, the continuous involvement had a positive influence on work performance. Lastly, the emotional intelligence of non-regular hotel staff appeared to have a positive effect on the work performance. With this research, it may have an opportunity to utilize this study result as an educational material to enhance emotional intelligence of hotel corporation. In conclusion, it may need to introduce an emotional intelligence enhancement program in the hotel corporation. Also, in order to improve work performance, intensive efforts in organizational level would be required by enabling employees to make an affective involvement. Finally, to cope with rapidly changing circumstances, additional empirical study should be conducted that the affective involvement of non-regular hotel staff impacts the work performance.