• 제목/요약/키워드: Win-win management

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의료기관의 종합적 품질경영(TQM)에 관한 연구 (Research on the total quality management of the general hospitals)

  • 탁기천
    • 한국병원경영학회지
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    • 제8권4호
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    • pp.26-58
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    • 2003
  • This research first finds out the resources, activities, and effectiveness of quality management effort and the resulting customer satisfaction when the total quality management is lacking in most Korean medical agencies today. Then, it analyzes the relationship among the factors mentioned earlier. This paper utilizes actual data and presents a theoretical model which explains that the resources of quality management affect the activities and that the fruit of the quality management effort benefits the customers in the end. In addition, this study conducts a corroborative analysis through executing a survey, getting a descriptive statistical result on the subjects' characteristics and the research variables using SPSS 9.0 WIN PROGRAM, and the model is approved through analyzing its make-up using LISREL 8.12 WIN PROGRAM. The study's finding is the following: First, the management leadership affects the worker's, educational training, the quality of medical service, and the survey of customer satisfaction positively. However, it does not affect the quality of work positively. Second, the internal customer satisfaction affects the worker's participation, educational training, the quality of medical service, and the survey of customer satisfaction positively. Third, the quality of medical service and the survey of customer satisfaction affects the result of quality management positively, but the worker's participation, educational training, and the quality of work do not affect the result of quality management positively. Fourth, the management leadership does not appear to affect the result of quality management positively. Fifth, the internal quality management appears to affect the result of quality management positively. Sixth, the external customer satisfaction appears to affect the result of quality management positively. In conclusion, the findings in this study indicate that medical agencies need to utilize the active variables of quality management in order to successfully establish a total quality management.

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IBM/Lotus KM Strategy

  • 손윤환
    • 한국산업정보학회:학술대회논문집
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    • 한국산업정보학회 2000년도 추계공동학술대회논문집
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    • pp.131-167
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    • 2000
  • Top CEO Priorities 1. Increasing Globalization(94%) 2. Improving Knowledge Management(88%) 3. Reducing Cost and Cycle Time(79%) 4. Improving Supply Chains Globally(78%). "Personally, I believe that future leadership companies and future leadership institutions of all kinds will be those that know how to compete and win on the basis of knowledge-learning, adapting and improving this vital asset we know as information."(omitted)

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요양병원 간호사와 간호조무사의 암성 통증관리에 대한 지식 및 수행 (Knowledge and Performance of Cancer Pain Management of Nurses and Nurses' aides in Long-term Care Hospitals)

  • 정선진;김계하
    • 한국콘텐츠학회논문지
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    • 제14권10호
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    • pp.649-660
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    • 2014
  • 최근 급증하고 있는 요양병원 간호사와 간호조무사의 암성 통증관리에 대한 지식과 수행 정도를 평가하고자 본 연구는 실시되었다. 광주와 전라남도의 7곳의 요양병원에서 간호사 84명과 간호조무사 72명을 표출하여 자료를 수집하였다. SPSS/WIN 21.0 프로그램을 사용하여 기술통계, 독립 t-검정, one-way ANOVA, 피어슨 상관 계수, 단계적 다중회귀분석을 실시하였다. 분석 결과, 대상자의 지식은 30점 만점에 16.84점으로 나타났고, 수행의 평균평점은 4점 만점에 2.88점이었다. 대상자들의 지식은 교육 수준, 직업, 암성 통증관리지침 존재 여부 인식에 따라 차이가 있었다. 수행에서는 교육 수준, 직종, 병상 수, 암성 통증관리지침 존재 여부 인식, 암성통증 임상실무지침서 비치 여부에 따라 차이가 관찰되었다. 지식은 수행과 정적 상관관계를 보였으며, 수행에 영향을 미치는 요인은 지식, 병상 수, 암성통증 임상실무지침서 비치 여부였다. 향후 요양병원 간호사와 간호조무사의 암성 통증관리에 대한 교육 프로그램을 실시할 때 이러한 변수들을 고려해야 할 것이다.

신성장동력산업의 지속적인 육성 및 지원을 위한 펀드 운영방안의 다각화 (Diversification on Fund Management for Sustainable Growth and Support of New Growth Engine Industries)

  • 이석준;고형일;정석재
    • 기술혁신학회지
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    • 제13권4호
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    • pp.717-737
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    • 2010
  • 최근 기후변화 대응 및 경제위기 극복을 위하여 세계 각국은 녹색기술 육성과 환경규제 강화를 통한 자국의 신성장엔진 창출 및 경기부양에 모든 국력을 총동원하고 있다. 이에 한국 정부도 새로운 성장동력산업의 창출 및 육성을 위해 녹색기술사업과 관련하여 미래 유망신기술을 보유한 중소기업들을 대상으로 2009년부터 민관 공통으로 신성장동력펀드를 조성하여 운용하고 있다. 하지만, 현재 선성장동력펀드는 글로별 경제위기, 대규모 출자금액, 투자대상 기업 발굴의 어려움 등으로 민간자본 유치에 많은 어려움을 겪고 있으며, 이에 펀드 운영 방식의 변경이 불가피하다는 지적을 받고 있다. 본 연구에서는 신성장동력펀드의 지속적인 성장 및 확대 추진을 위해 해외펀드 조성 및 운영 사례를 기반으로 신성장동력산업의 지속적인 육성 및 지원을 위한 정부지자체협력 펀드, 정부금융기관협력 인큐베이터 펀드, 정부대기업-중소기업 상생협력 펀드의 운영 방안을 제안한다. 본 연구는 신성장동력산업의 육성이라는 전략적 정책을 지원함에 있어 다양한 펀드를 제안함으로써 정책의 실효성을 높이는데 의의를 가진다.

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CFPR을 이용한 선사 및 화주 상생을 위한 정책지원방안 도출에 관한 연구 (An Analysis of Drawing Government Supporting Policies for Mutual Growth of Shippers and Ship owners using CFPR method)

  • 남태현;여기태
    • 디지털융복합연구
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    • 제17권4호
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    • pp.95-105
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    • 2019
  • 해운경기 침체를 극복하지 못한 기업경영의 실패는 해운산업과 관련된 전후방산업 전반에 부정적인 영향을 미친다. 본 연구에서는 선사, 화주, 항만 관련 기관들을 대상으로 전문가 조사를 실시하여, 선사 및 화주 상생을 위한 정부의 정책지원 방안을 도출하는 것을 연구의 목적으로 한다. CFPR(Consistent Fuzzy Preference Relation)을 연구방법으로 사용하여 정부정책 우선순위를 제시한다. 연구결과 전체 14개 정책 가운데 "화주의 선사 또는 선박 지분 참여 확대 (0.102)"가 가장 높은 순위를 보였고, 다음으로 "국내 화주 중심의 서비스 품질 강화(0.101)", "컨테이너 화물 장기 운송계약 모델 마련(0.085)"등을 중요하게 인식하는 것으로 나타났다. 선주 및 화주 상생을 통한 한국해운의 회생을 위해서는 올바른 정부정책수립 및 우선순위 선정을 통한 정책집행이 중요한데, 본 연구를 통하여 정책과 우선순위를 제시한 점에 기여도가 있다. 향후 연구에서는 해운산업 이해 집단 간 인식차이를 비교한 구체적인 분석이 필요하다.

항노화산업 활성화 방안에 관한 연구 (A Study on Strategies to Galvanize the Anti-aging Industry)

  • 정태영;고영곤;정혜주
    • 보건의료산업학회지
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    • 제10권2호
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    • pp.145-154
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    • 2016
  • Objectives : Because people have increasingly more interest in their quality of life, the anti-aging industry has grown worldwide. The purpose of this study is to suggest strategies for galvanizing the anti-aging industry in Korea. Methods : To accomplish this aim, we explored the definition, classification, problem and activating strategies of the anti-aging industry through a systematic review. Results : From the results, the following suggestions are given: planning a national strategy to galvanize the anti-aging industry, establishing an anti-aging research institute, developing a business model, developing an anti-aging cluster, statistics development and an information system related to anti-aging, training personnel, and legislation. Conclusions : The anti-aging industry has the potential to reduce health expenses through early intervention of diseases due to aging and through activation of the national economy by win-win growth of the industry related to aging. Therefore, understanding the anti-aging industry as well as political support is critical.

A Study on a Mutual Win-Win Growth Strategy for Korean Supermarkets

  • Park, Han-Hyuk;Kang, Dong-Nam;Lee, Sang-Youn
    • 유통과학연구
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    • 제12권3호
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    • pp.43-53
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    • 2014
  • Purpose - This study suggested a practical model for super supermarkets (SSMs) and small- and medium-sized stores to grow together. Super centers expanded their business. However, after the retail distribution law was revised in 2009, mutual cooperation between large and small enterprises resulted in social issues and people raised the issue of profitability. Research design, data, and methodology - This study investigated cases of regulation over distribution in Japan, France, and other countries to reveal implications and recommendations. Results - This study demonstrated how SSM and middle and small supermarkets could grow together by franchising and using cooperative society law. Franchising was a mutual growth model whereby the franchiser provided franchisees with large enterprise systems and utilities while franchisees could provide the franchiser with local information. They could thus build trust in each other to facilitate a mutual growth model. Further, the voluntary franchise system's model facilitated the mutual growth model. Conclusions - This study demonstrates that the franchise system and cooperative society could constitute an ideal model whereby large enterprises and middle and small stores could rely upon each other and grow together.

The Effect of Store Selection Attributes and Consumption Emotion on Revisit Intention to Traditional Market under Retail Regulation

  • Park, Jong-Ho;Chung, Lak-Chae
    • 유통과학연구
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    • 제14권6호
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    • pp.17-26
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    • 2016
  • Purpose - The purpose of this study is to measure the effect on the attributes for store selection and Korean government regulations for large retailers on consumption emotion. Research Design, Data, and Methodology - Using SPSS ver.22, factor analysis & Cronbach's alpha, correlation, and regression test were performed. The total of 287 questionnaires were used for the analysis Result - Familiarity, perceived price, and perceived image have a positive effect on consumption emotion, but perceived quality & service did not. The Consumption emotion had a positive effect on traditional market revisit intentions. Retail regulation preference has a mediate effect between consumption emotion and familiarity & perceived price. Retail regulation preference also has a mediate effect between consumption emotion and traditional market revisit intension. Conclusion - Relationship marketing with sincerity is very important to keep familiarity, perceived price and image. People's consumption trend was changed due to dual career couple and heavy traffic jam in big cities. Therefore, a retail regulation cannot be a right solution for revitalizing traditional markets. So we need to find out an actual situation and design a win-win strategy between large retailers and traditional market.

동물복지 관점에서의 한국 사육곰 구호정책 개선방안 (Improvement Disciplines for Relief Policy of Breeding Bears at the Perspective of Animal Welfare in the Republic of Korea)

  • 이정환;이관규;이민주;차진열
    • 한국환경복원기술학회지
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    • 제16권6호
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    • pp.31-48
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    • 2013
  • South Korea had encouraged farmers to breed bear to increase farmer's income since 1981. Currently farmers breed over thousand number of bears, however but the policy measures for breeding bears is expected to conflict the main stream of bear conservation due to South Korea belong to the member of CITES, which categorizes and manages bears under Wild Fauna and Flora Protection Act. Government needs to establish a special law containg the win-win relief strategy not only for farmers of breeding bears, but international corresponding policy. So, we have reviewed the domestic status and international trends on breeding bears, and suggest the alternative strategies of the policy such as a bear park, a bear village, use of species recovery center, use of a preservation organization. This policy should be accompanied with more detailed fact analysis, management agency, well equipped welfare facility and financial preparation for proper management of breeding bears against changing international trends on wildlife conservation.

A Coordinated Planning Model with Price-Dependent Demand

  • Nagarur, Nagendra N.;Iaprasert, Wipanan
    • Industrial Engineering and Management Systems
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    • 제8권1호
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    • pp.1-13
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    • 2009
  • This paper presents a coordinated planning model of price-dependent demand for a single-manufacturer and a single-retailer. The demand is assumed to be normally distributed, with its mean being price dependent. The manufacturer and retailer coordinate with each other to jointly and simultaneously determine the retail selling price and the retailer order quantity to maximize the joint expected total profit. This model is then compared to a 'returns' policy model where manufacturer buys back unsold items from the retailers. It is shown that the optimal total profit is higher for coordinated planning model than that for the returns policy model, in which the retail price is set by the retailer. A compensation or profit sharing scheme is then suggested and it is shown that the coordinated model with profit sharing yields a 'win-win' situation. Numerical results are presented to illustrate the profit patterns for both linear and nonlinear demand functions. The coordinated planning model, in addition, has a lower optimal price than for a returns policy model, which would result in higher sales, thus expanding the markets for the whole supply chain.