• 제목/요약/키워드: Whole Satisfaction

검색결과 409건 처리시간 0.026초

정신과환자의 입원진료서비스에 대한 보호자의 만족도가 병원재이용에 미치는 영향 (Influences of Satisfaction of Mental Disease Patient's Protector about Medical Service on Utilizing Hospital)

  • 최외경;류규수;김문주
    • 한국병원경영학회지
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    • 제5권2호
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    • pp.100-119
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    • 2000
  • This study was conducted to understand the influences or satisfaction of mental disease patient's carer about medical service on utilizing hospital, for 202 mental disease patients who are in 19 hospitals from March 2, to 31, 2000 with questionnaire. Factor for understanding satisfaction of patient's carer includes ability of medical professional, view of facility, kindness of steps, convenience of medical procedure, cleanness of environment and convenience of traffic. The data collected were analyzed by SPSS program and the results of this study are summarized as follows; 1. There are not significantly difference bet wren general character and whole satisfaction of patient's carer. 2. Each factor has the positive relation with whole satisfaction of patient's carer about medical service. 3. Whole satisfaction of patient's carer have the significant positive relation with utilizing hospital($\beta$=.527, p=.000), this means that the higher whole satisfaction of patient's carer, the higher their tendance of utilizing hospital. 4. Knowledge for mental disease of patient's carer appear the positive results in view of medical care. In conclusion, the policy has to be developed in order to prevent the stop of utilizing hospital of patient and their carer. But there is a limit to except mental disease patients in this study.

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신체 인식도 및 만족도에 따른 패션소재 선호도에 관한 연구 (A Study on the Preference of Fashion Materials according to the Degree of Consciousness and Satisfaction of Body Cathexis)

  • 김증자;조지현
    • 한국의상디자인학회지
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    • 제1권1호
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    • pp.127-139
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    • 1999
  • The purpose of this study was to understand the preference of fashion materials according to the degree of consciousness and satisfaction of body. A survey was conducted using the randomly selected 439 woman students in the twenties. The consciousness variable had three levels which were lean, medium, and obese shape for each whole, upper and lower body with self-consciousness. Also, satisfaction variable had three levels which were satisfying, average, and unsatisfying group. We analyzed the data using analysis of correlation, crosstabulation analysis, and analysis of variance including Duncan multiple test. The results were as follows: 1) There was the positive correlation between height, leg, and arm length, and each variable, and the negative correlation between back, hip, thigh, waist, lower leg, ankle, and upper arm, and each variable. Also, we could observe the pattern that the larger the head or the more the weight was, the lower the satisfaction of body was. 2) There were no strong correlation between breast and hand size and each variable. From the crossed classification, we could observe the trend that the smaller the breast was, the lower the satisfaction of body was. 3) There were the strong correlation between whole and upper body in consciousness degree and between whole and lower body in satisfaction. 4) The consciousness of the whole body was shown lean shape 23.4%. medium shape 49.2%, and obese shape 27.2%. For the satisfaction degree of the whole body, satisfaction was shown 6.8%, average 41.7% and unsatisfaction 51.4%, so the satisfaction group is very small. 5) From the analysis for the consciousness degree of the whole body, the preferred fashion materials were polyester and acetate in casual wear, linen, polyester, acryl, T/W, and polyurethan in formal wear, and cotton, nylon, TIC, and T/W in sports wear. There was significant difference in casual wear, formal wear, and sports wear, but, not in underwear and accessories among he consciousness groups. 6) From the analysis for the satisfaction degree of the whole body, the preferred fashion materials were linen, silk, and acetate in casual wear, cotton in underwear, polyurethane in formal wear, and nylon in sports wear. There was the significant difference in casual wear, underwear, formal wear and sports wear, but, not in accessories among the satisfaction groups.

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외래환자의 종합병원에 대한 만족도 조사 연구 (A study on satisfaction of outpatient toward hospital)

  • 윤영옥
    • 보건교육건강증진학회지
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    • 제1권1호
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    • pp.72-82
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    • 1983
  • The purpose of this study is to provide the basic data necessary for the effective performance of administrative readjustment and demend and suppley medical care service by of analysing the extent of satisfaction of outpatient toward hospital. The subjects of this study are the 832 outpatients (398 male and 434 female) visit to 2 different university hospital in Seoul. The data were collected through self-administered techniques with a structured questionnaire from Oct.21 to Nov. 9, 1982. All the collected data were analyzed by means of percentage, mean and standard deviation. The results were as follows: 1. Those who are between :30 and 39 of age constitute the largest part of them as being 31.7 percent of the whole body. 40.0 percent of them graduated from the college and they take the lergest part of those who answered the questionnaire. 43.3 percent of the patients visit to the hospital by the reason for the reputation of a doctor and they take the largest part of the subjects. 2. The extent of satisfaction for hospital system. The mean extent of satisfaction for hospital system was revealed 2.50 scores, which is evaluated to neutral. The mean extent of satisfaction for waiting time of prescribed medicine presented 1.51 scores, the lowest among the component of hospital system, which is evaluated to high dissatisfaction. 3. The extent of satisfaction for the environment and facilities of hospital. The mean extent of satisfaction for the environment and facilities of hospital was revealed 3.08 scores, which is evaluated to moderate satisfaction. 4. The extent of satisfaction for doctor and other hospital employees. The mean extent of satisfaction for doctor and other hospital employees was revealed 3.05 scores which is evaluated to moderate satisfaction. The mean extent of satisfaction for doctor presented 3.39 scores, the highest among the components of doctor and other hospital employees. 5. The extent of satisfaction for charge of hospital. The mean extent of satisfaction for charge of hospital was revealed 2.74 scores, which is evaluated to neutral. 6. The extent of whole satisfaction for hospital. The mean extent of whole satisfaction for hospital was revealed 2.84 scores which is evaluated to neutral.

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테마파크 이벤트프로그램 이미지가 방문객 만족과 재방문의사에 미치는 영향 (The Effect of Event Program Image of Theme Park on the Visitors' Satisfaction & Revisit Intention)

  • 김시중
    • 한국지역지리학회지
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    • 제16권2호
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    • pp.154-166
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    • 2010
  • 본 연구의 목적은 테마파크내 이벤트프로그램의 인지적 정서적 이미지가 방문객 만족과 재방문의사에 미치는 영향을 규명하는 것이다. 이를 위하여 대전 오월드(O-World) 방문객을 대상으로 실증분석을 실시하였으며 분석결과는 다음과 같다. 첫째, 테마파크내 이벤트프로그램의 인지적 이미지 요인이 전체 이미지에 미치는 영향을 분석한 결과 '분위기 서비스'요인, '편의시설 환경'요인 및 '이벤트 내용'요인이 전체 이미지에 영향을 미치는 것으로 나타났다. 둘째, 테마파크내 이벤트프로그램의 정서적 이미지 요인 가운데 '흥미'요인, '경험'요인 및 '심리'요인이 전체 이미지에 영향을 미치는 것으로 나타났다. 셋째, 테마파크 전체 이미지는 전체 만족도에 그리고 전체 만족도는 재방문 의사에 정(+)의 영향을 미치는 것으로 나타났다.

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패스트푸드 업체의 급식관리 구조 개선을 위한 모형설정에 관한 연구 (A Model for the Improvement of the Foodservice Management Structure of Fast Food Restaurants)

  • 류은순;곽동경
    • 한국식생활문화학회지
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    • 제5권4호
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    • pp.455-462
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    • 1990
  • The purpose of this study were to investigate relationships between the franchisors and franchisees in terms of management, satisfaction and cooperation, and to establish a model for improvement of the foodservice management structure of fast food franchise system. Data were collected from 4 hamburger and 7 noodle franchisors, and from 21 hamburger and 38 noodle franchisees. Surveyed chains were composed of 10 franchisor-owned units and 49 franchised units. The instrument used in this study was Liker type 5-scale guestionnarie. Hypotheses concerning relations between management practices by franchisor and satisfaction of franchisee, cooperation of franchisee were tested using path analysis. Unit management practices by franchisors were significantly different according to the operation style. Franchisor-owned hamburger chains rather than franchised noodle chains were better managed by franchisors in terms of QSC and management support. Management practices by franchisors in the whole showed a significant relationship with the satisfaction, cooperation, and the implementation of standardized recipes by franchisees. Franchisees' satisfaction had a significant positive relation with the cooperation and the implementation of standardized recipes. QSC management practices and management support by franchisors, had no direct relevance to the general cooperation of franchisees, and management practices in the whole had a little relevance to it, but franchisees' satisfaction in terms of QSC and the whole had a strong effect to their QSC Cooperation.

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치과기공사의 직업능력개발훈련 만족도 분석 (An Analysis of Satisfaction with Job Ability Development Training among Dental Technicians)

  • 이혜은;김정숙
    • 대한치과기공학회지
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    • 제33권2호
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    • pp.159-170
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    • 2011
  • Purpose: This study were to analyze satisfaction with job ability development training among Dental Technicians', examine the degree of their actual satisfaction with training courses and their status, and provide some basic data to help improve the quality level, satisfaction, and effective operation of job ability development training in the future. Methods: This study carried out self-administered questionnaire survey from January 15, 2011 to March 10 by having research subjects as 180 dental technicians who participated in the course of employees' Job Ability Development Training by 'Gil Occupational Training Institute,' which is being conducted as part of dental technicians' job ability development in Seoul region. Among these things, 160(88.8%) copies were collected. Except 19 copies with incomplete response, 141(78.3%) copies were used as the materials of final analysis. Results: First of all, as a result of grasping the whole satisfaction with training according to general characteristics, the significant difference was indicated in the whole satisfaction with training depending on gender & age, and voluntary participatory intention. Second, the satisfaction with contents of Job Ability Development Training was in order of helpful level in ability development with 4.10(${\pm}.70$), co-worker's recommendation and a plan for reparticipation with 4.08(${\pm}.77$), consistence with the content goal with 4.07(${\pm}.71$), and reflection of demand with 4.01(${\pm}.70$). Third, examining satisfaction with instructors of Job Ability Development Training, it is being indicated with a little higher score compared to the satisfaction with other items. Fourth, satisfaction with service of supporting learners in job ability development training was shown to be slightly low in all the items. Especially, the convenience of administrative procedure was indicated to be the lowest with 3.52(${\pm}.92$) Fifth, satisfaction with the facility of job ability development training was showing very low satisfaction compared to other satisfaction items. Conclusion: A continuous effort will be needed in order to be possibly strengthened dental laboratory technicians' professionalism and reinforced qualitative level in major ability through offering more educational opportunities and education in good quality.

전통마을 방문객 만족요인이 전반적 만족도와 행동의도에 미치는 영향 -아산 외암 마을을 대상으로- (Influence of Satisfaction Factors of Traditional Village Visitor on Whole Satisfaction and Behavior Intention -Focusing on Oeam Maul in Asan-)

  • 이종주
    • 한국콘텐츠학회논문지
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    • 제13권3호
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    • pp.402-413
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    • 2013
  • 전통 가옥이나 마을 체험은 하드웨어와 소프트웨어가 양립하는 매우 포괄적인 문화상품으로 급속한 성장을 하고 있으나 충청도를 대표하는 전통 체험형 관광지인 아산 외암 마을은 성장이 정체되어 있는 듯하다. 외암 마을은 양적인 성장과 더불어 질적 성장을 추진해야 하는 상황이다. 이런 문제의식을 가지고 선행연구를 바탕으로 가설을 설정하였다. 연구 분석을 위해 설문을 실시하였고, 수집된 설문을 가지고 SPSS 20.0을 이용하여 군집분석을 실시하였고 가설검증을 위해서 회귀분석을 실시하였다. 설정된 3개의 가설 중 가설 1은 만족요인이 전반적 만족도에 영향을 미침을 확인하였고, 가설 2의 경우 만족요인(음식 및 기념품, 관람효율성, 관람편의성, 전통가옥, 체험) 중 음식 및 기념품 요인이 행동의도(추천의도, 구전, 재방문)요인 중 재방문에 영향을 미치지 않음을 제외하고 만족요인은 행동의도에 영향을 미쳤다. 따라서 가설 2는 부분적으로 채택되었고, 가설 3은 전반적 만족도가 행동의도에 영향을 미쳤다. 설정된 모든 가설이 채택 되었다. 본 논문의 연구결과는 기존연구의 결과와 유사 하였다. 설정된 가설검증 이외에도 만족도 요인을 이용한 군집분석을 통하여 관광객 시장을 2개로 분류하였고 분류된 시장에 따라 인구통계적 특성의 차이가 있음을 확인하였다.

기계공업 종사자의 작업복 만족도 연구 (A Study on Satisfaction of Worker′s Uniform in the Mechanical Industry)

  • 김혜령;서미아
    • 복식문화연구
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    • 제11권6호
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    • pp.867-878
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    • 2003
  • The purpose of this study is to provide basic data for improvement in worker's uniform in both scientific and efficient ways. To make this procedure right, we brought the focus of the study into the present condition of working uniform in various machinery plants. The study was enforced by questionnaire and personal interview. The subjects of the survey were the 264 workers working in mechanical industry in Seoul. The results obtained from the researches by methods above are as follows. The level of satisfaction, on the whole, with their uniforms failed to reach the average level with the result of 2.97. The reason would be they have not been very contented with colors and materials. The level of satisfaction of color was only 2.76, far less reaching the average score 3. In detail, they complained color is dull, dark, too much solid and outdated. Surprisingly, the level of satisfaction with materials turned out to be really low as the materials used get dirty easily, doesn't draw moisture away from the skin quickly transport to surface making wearer more comfortable and doesn't have plenty of air moving out. According to statistics of population, the level of satisfaction of uniform on the whole differed from the point of age, gender, categories of industry, one's professional experience and income level.

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대장내시경 정결제 복용방법에 따른 대상자 순응도, 대장정결 효과, 및 시술자 만족도 (Comparison of Whole versus Split-Dose PEG Solution for Colonoscopy Preparation on Patient Compliance, Quality of Bowel Cleansing, and Endoscopist's Satisfaction)

  • 박금미;김명희;황선경;김동희;김주성
    • 성인간호학회지
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    • 제19권2호
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    • pp.237-247
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    • 2007
  • Purpose: This study was a randomized single-blind trial of whole versus split-dose PEG solutions for colonoscopy preparation to compare the patient compliance, quality of bowel cleansing, and endoscopist's satisfaction. Methods: The participants were recruited from outpatients who planned to receive colonoscopy of C hospital in Busan. Sixty participants were randomly assigned to receive either a spit-dose group(n=30) consuming $2{\ell}$ of PEG solution twice, or a whole-dose group(n=30), consuming $4{\ell}$ of PEG solution once. These participants completed the questionnaire to assess their compliance before colonoscopy. The quality of bowel cleansing was assessed using the Ottawa Scale with the endoscopist who was blinded to the type of preparation, and their satisfaction by using VAS. Results: The participants who did not completely consume $4{\ell}$ of PEG solution were less in split-dose than in whole-dose group (0% vs 13.3%). The split-dose group complained less about abdominal pain(t=2.644, p=0.009) and abdominal bloating(t=2.802, p=0.013) with a statistical significance. For the quality of bowel preparation, there were no significant differences in the bowel cleansing scores and the endoscopist's satisfaction between two groups. Conclusion: Colonic preparation with split-dose of PEG solution could be a more useful method for better patient compliance, with no significant impact on bowel cleansing quality.

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치과기공사의 조직문화와 직무만족도간의 관계연구 (A Study on Relations between Dental Technicians' Organizational Culture and Job Satisfaction)

  • 나정숙;유낙근
    • 대한치과기공학회지
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    • 제29권2호
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    • pp.181-196
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    • 2007
  • The purpose of this study is to investigate relations between the organizational culture and job satisfaction of ordinary dental technicians who are serving at dental laboratories. Findings of the study are summarized as follows. Ordinary dental technicians' job satisfaction as a whole was measured 3.40 in average score. In detail, those dental technicians were highest in satisfaction about their work, followed by their work conditions, organizational relations and occupation itself in order, but showed some dissatisfaction in terms of their self-realization. Regarding relations between the organizational culture and job satisfaction of ordinary dental technicians, the former was found significantly affecting the latter. Those dental technicians' job satisfaction was being most positively influenced by innovation-orientation as one of their organizational culture styles, followed by task-orientation. In regard to relations between sub-areas of the satisfaction and styles of the culture, ordinary dental technicians' organizational relations were being significantly, positively affected by such styles of their organizational culture as relation-orientation and task-orientation. Those technicians' occupational satisfaction, self-realization and work conditions were being strongly influenced by one of their organizational culture styles, that is, innovation-orientation. Originary dental technicians' work satisfaction was not being significantly affected by any of the organizational culture styles. The more relation- or task-orienting ordinary dental technicians were in organizational culture, the stronger their organizational relations were. The more innovation-orienting ordinary dental technicians were in organizational culture, the more those dental technicians' satisfaction regarding their occupation, self-realization and work conditions is likely to positively change. These findings indicate that ordinary dental technicians are even more orienting both relation and task in organizational culture, while being afraid of innovation and that their organizational culture as a whole is somewhat strict hierarchically.

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