• 한국산학기술학회논문지
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• 제9권5호
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• pp.1271-1278
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• 2008

워크플로우 관리시스템이 폭넓게 사용됨에 따라 조직간의 협업이 증가하고 있다. 워크플로우 시스템의 협업이 증가함에 따라 보안의 중요성이 강조되고 있다. 사용자 인증 워크플로우 시스템간의 안전한 통신 기능 등의 보안 기능은 인터넷상에서 워크플로우 관리시스템의 운영에 영향을 미치고 있지만, 워크플로우 시스템은 협업을 기반으로 보안 프로토콜이 제공되지 않은 실정이다. 따라서 본 논문은 워크플로우 관리시스템의 협업기반 보안 프로토콜을 제안한다. 협업 기반 보안 프로토콜의 제안을 위해서 본 논문은 워크플로우 관리시스템의 보안요구사항을 분석하고, 보안요구사항을 바탕으로 보안 아키텍쳐와 보안 프로토콜을 제시한다.

• Asia pacific journal of information systems
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• 제11권3호
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• pp.149-164
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• 2001

In this paper, an adaptive workflow management system, called K-WFMS, is proposed. The K-WFMS integrates database system and knowledge-based system to automate business processes that are executed with complex and various business rules such as task scheduling, role resolution, and exception handling rules. The K-WFMS is adaptable in the sense that it allows its users to change workflow schema in the course of workflow execution as well as it provides rule-based modeling constructs to handle predictable exceptions during workflow modeling. The overall architecture and implementation of K-WFMS are explained, and the change propagation mechanism to maintain validity of workflow model is suggested.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2015년도 제46회 하계학술대회
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• pp.247-248
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• 2015

Wind turbines causes instabilities on the grid as their penetration increase. To mitigate harmful effects from wind turbines, transmission system operator(TSO) set up some requirements to obligate for wind generation operator for grid connection. So wind farm management system(WFMS) has important role to follow requirement from TSO, WFMS calculates available real power by considering wake effects, and dispatches real power order to each wind turbine in wind farm to optimize for decreasing load fatigue. To verify operation of WFMS, real-time simulator(RTS) is necessary. This paper deals with RTS configuration to verify WFMS operation. RTS includes wind farm model and power flow code. Normally, wind farm equivalent simple model makes wind turbines in wind farm to one wind turbine mode which cannot verify power flow in wind farm and WFMS operation. Thus, this paper makes wind farm model using simple wind turbine model with transfer function. Matlab is used for make power flow code and wind farm model to impose RTS and those model is certified by PSCAD/EMTDC.

• 한국IT서비스학회지
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• 제8권4호
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• pp.165-174
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• 2009

This paper outlines opportunities and challenges in the implementation of BPEL based WFMS(WorkFlow Management System) for the MES(Manufacturing Execution Systems) in semiconductor manufacturing. At present, the most MESs in semiconductor wafer fabrication shop have the problems in terms of application software integration, reactivity, and adaptability. When a plant has to produce new product mix, remodel the manufacturing execution process, or replace obsolete equipments, the principal road blocks for responding to new manufacturing environment are the difficulties in porting existing application software to new configurations. In this paper, the issues about WFMS technologies including BPEL standard applied for MES are presented. And then, we introduce the integrated development framework named nanoFlow which is optimized for developing the BPEL based WFMS application for automated manufacturing system. And we describe a WFMS implemented with using nanoFlow framework, review and evaluate the system.

• 한국CDE학회지
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• 제8권1호
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• pp.58-65
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• 2002

Collaborative product commerce(CPC) involves many people working together with heterogeneous and distributed software applications. For such an environment, Workflow Management System(WFMS) can be useful for coordination of people, software agents and processes. It provides diverse services including automatic work muting, project management continuous process improvement and application integration. However, there are some limitations to apply WFMS to CPC environment due to inflexibility and lack of design support facilities. This paper identifies the problems and addresses possible approaches to overcome the difficulties.

• 산업경영시스템학회지
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• 제41권4호
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• pp.59-69
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• 2018

This study deals with the case study on the pallet quantity determination problem for the flexible manufacturing system producing 32 different types of aircraft wing ribs which are major structures of an aircraft wings. A Korean company has constructed the WFMS (wing rib flexible manufacturing system) that is composed of several automated equipments such as the 5-axis machining centers, the RGV (rail guided vehicles)s, the AS/RS (automated storage and retrieval system), the loading/unloading stations, and so on. Pallets play a critical role in the WFMS to maintain high system utilization and continuous work flow between 5-axis machining machines and automated material handling devices. The discrete event simulation method is used to evaluate the performance of the WFMS under various pallet mix alternatives for wing rib manufacturing processes. Four performance measures including system utilization, throughput, lead-time and work in process inventory level are investigated to determine the best pallet mix alternative. The best pallet mix identified by the simulation study is adopted in setting up and operating a real Korean aircraft parts manufacturing shop. By comparing the real WFMS's performances with those of the simulation study, we discussed the cause of performance difference observed and the necessity of developing the CPS (cyber physical system).

• 한국IT서비스학회:학술대회논문집
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• 한국IT서비스학회 2009년도 춘계학술대회
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• pp.270-276
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• 2009

This paper outlines opportunities and challenges in the Implementation of BPEL based WFMS(Work Flow Management System) for the MES(Manufacturing Execution Systems) level in semiconductor manufacturing. At present, the most MES that are composed of several hundreds of applications in semiconductor wafer fabrication shop have the same problems as others about flexibility and adaptability. When a plant has to produce new product mix, remodel the manufacturing execution process, or replace obsolete equipments, the principal road blocks for responding to new manufacturing environment are inflexible communication infrastructure among the manufacturing process components and the difficulty in porting existing application software to new configurations. In this paper, the issues about BPEL standard, used for the flexibility of Workflow Management System, are presented. We introduce the integrated development framework named nanoFlow which is optimized for developing the BPEL based WFMS application for automated manufacturing system. We describe a WFMS implemented with using nanoFlow framework, review and evaluate the system in terms of flexibility and adaptability.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2000년도 추계학술대회 및 정기총회
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• pp.219-222
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• 2000

Systematic management of data related to business process, and information exchange within existing information systems or between different companies have recently become an important issue. This paper tries to solve such problems by using form based workflow system using XML(extensible Markup Language), a standard for digital document exchange. In this system, a new model that formalizes documents into XML form documents and manages them is developed. By defining and operating form documents by XML, information exchange within existing information systems such as ERP and SCM or between different companies, and interoperability between different WFMS can be easily achieved. In addition, by matching form, a formalized document, with existing database schema, WFMS can be directly applied to existing information system, thus enabling continuity of data management and business activity.

• 산업공학
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• 제12권1호
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• pp.79-93
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• 1999

As most of information systems developed are data-centric rather than process-centric, it is difficult for users to understand and manage the system from the viewpoint of work processes. To resolve the problem of the data-centric design, we propose a new method to design WFMSs(Workflow Management Systems), which are focused on processes and modified from current information engineering methods. In this research, the drawing approval and engineering change approval process of a K manufacturing company has been analyzed as a sample process. This method takes two steps, i.e., process analysis and system design. In the prosess analysis, data and processes are analyzed, and functions and tasks are derived from the processes. In the system design, a data model for the operation of WFMS is designed, and based on this data model, build-time and run-time functions of WFMS are designed.

• 지능정보연구
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• 제16권3호
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• pp.99-120
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• 2010

최근 고객들의 비대면 접점 서비스 이용도가 높아짐에 따라, 비대면 채널은 다양한 데이터의 분석을 통해 고객 만족도를 향상시킬 수 있는 유용한 창구로 인식되고 있다. 이러한 비대면 채널의 대표적 영역으로 콜센터를 들 수 있으며, 콜센터 운영에서 고객 만족도에 가장 큰 영향을 미치는 요소는 상담 인력의 규모인 것으로 알려져 있다. 즉, 일정수준 이상의 고객 만족도를 유지하기 위해서는 충분한 상담 인력을 확보하는 것이 관건이지만, 불필요하게 많은 인력을 확보하는 것은 인건비 측면에서 비용의 낭비를 초래할 수 있다. 따라서 부족하지도 않고 넘치지도 않을 정도의 적정 인력을 산출하는 능력은 콜센터 운영의 핵심 경쟁력으로 인식되고 있으며, 최근 콜센터에서는 적정 인력의 규모를 예측하기 위해 WFM(Work Force Management) 업무 전담 부서를 설치하고 콜량을 정확하게 예측하기 위한 노력을 기울이고 있다. 콜량 예측을 위해 현업에서 주로 사용되는 방법은 담당자의 직관에 의존하는 방법으로, 일정기간의 콜량 평균을 담당자가 주관적 판단에 의해 보정함으로써 이루어진다. 하지만 이러한 방식은 담당자의 주관적 성향에 크게 좌우된다는 한계를 갖고 있어서, 최근에는 다양한 예측 모형을 시스템화한 WFMS(Workforce Management System) 패키지가 널리 활용되고 있다. 하지만 이 시스템은 초기 도입 시 매우 고가의 구축비용이 발생하며, 신규 요인 발굴 시 이를 즉각적으로 시스템에 반영하기 어렵다는 한계점을 갖고 있다. 이를 극복하기 위해 본 연구에서는 데이터 마이닝의 대화식 의사결정나무 기법을 이용함으로써, 객관적이면서도 업무 배경 지식을 충분히 활용할 수 있는 예측 모형을 수립하고자 한다. 또한, 본 연구에서 수립한 모형의 정확성 평가를 위해, 국내 최대 규모의 한 자동차 보험사 콜센터의 4년 8개월 간의 실 데이터를 사용한 실험을 수행하고 그 결과를 제시하였다. 실험에서는 기존의 WFMS와 본 연구에서 제안하는 두 가지 모형인 대화식 의사결정나무 기반의 예측 모형, 일반 의사결정나무 기반의 예측 모형의 세 가지 모형에 대해, 다양한 오차 허용범위 하에서의 사고콜 및 고장콜에 대한 예측 적중률을 평가하였다.