• Title/Summary/Keyword: Voice-based services

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Importance and Satisfaction Analysis for AI Assistant Services (AI 비서 서비스의 중요도와 만족도 분석 연구)

  • Sun, Young Ji;Lee, Choong C.;Yun, Haejung
    • Journal of Information Technology Services
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    • v.20 no.4
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    • pp.81-93
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    • 2021
  • In the era of artificial intelligence, the use of 'artificial intelligence-based services' has been diversified by combining various smart devices, big data, and voice recognition technology with artificial intelligence. From the perspective of IT services, these services are important technology that cause a paradigm shift from display-centered to voice-centered, and from passive to active IT-based services. This study seeks to find a solution to the current situation where AI assistant service is still in its beginning stage, despite having been ten years since its release and having a growing number of consumer touch points. Accordingly, we categorized the functions of AI assistant services and identified the degree of importance and satisfaction of services recognized by actual users. In order to define the 'ideal' services of AI assistant, seven experts from AI assistant-related industry have participated in the interview. Based on this result, we investigated the importance and satisfaction of services perceived by actual users of AI assistant services. As a result of IPA (Importance Performance Analysis). we find out which services are potentially 'keep', 'concentrate', 'low priority', or 'overkill' and provide various implications from the findings.

Design of User Agent System for Internet Telephony Services (인터넷 전화 단말 서비스를 위한 User Agent 기능 설계)

  • 허미영;강신각
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2001.10a
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    • pp.556-559
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    • 2001
  • VoIP(Voice over IP) Technology, turn voice services over traditional telephone network into internet, is highlighted because of easy adopting the value added services related voice In this paper, we described the user agent system architecture for internet telephony services based on SIP (Session Initiation Protocol)

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Development of the IP-PBX with VPN function for voice security (VPN 기능을 가진 음성 보안용 IP-PBX 개발)

  • Kim, Sam-Taek
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.10 no.6
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    • pp.63-69
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    • 2010
  • Today, Internet Telephony Services based on VoIP are gaining tremendous popularity for general user. Therefore a various demands of the user keep up increase, the most important requirements of these is voice security about telephony system. It is needed to ensure secret of voice call in a special situation. Due to the fact that many users can connect to the internet at the same time, VoIP can always be in a defenseless state by hackers. Therefore, in this paper, we have developed VPN IP-PBX for the voice security and measured conversation quality by adopting VPN IPsec based on SIP and using tunnel method in transmitting voice data to prevent eavesdrop of voice data. This VPN IP-PBX that is connected Soft-phone provide various optional services.

Design and Implementation of Voice EPG Platform within Voice EPG Generator for Terrestrial DMB (음성 EPG 생성기를 내장한 지상파 DMB용 음성 EPG 플랫폼 설계 및 구현)

  • Kim, Kyung-Nam;Lim, Choong-Soo;Cheon, Kyeong-Jae;Kim, Hwan-Chul;Choi, Jung-Hoon
    • Proceedings of the KIEE Conference
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    • 2007.04a
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    • pp.275-277
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    • 2007
  • Recent activation of DMB has enabled various high quality video, audio and data services. And there are various user facilities functions using digital data transmission. One of the various user facilities functions is EPG(Electronic Program Guide). EPG supports schedule of programs on screen for. audiences. EPG is composed to time, title, channel, genre etc. Users can select a program what they want to browsing. Currently EPG services are displaying program schedule on screen visually and make users to input ke:ywords with keypads, remote control devices or touch screen etc. However, this approach could cause a serious restriction to some users like to drivers or visually handicapped persons. A standard for a voice EPG to T-DMB is proposed. This method must be transferred VoiceXML based EPG files from the transmitter to receivers. This approach has a problem to process a standardization because the transmitter and receivers should be modified. We proposed and implemented a voice EPG platform that generates the voice EPG files from T-DMB SI without transferring voice EPG file from the transmitter.

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Terminal-Assisted Hybrid MAC Protocol for Differentiated QoS Guarantee in TDMA-Based Broadband Access Networks

  • Hong, Seung-Eun;Kang, Chung-Gu;Kwon, O-Hyung
    • ETRI Journal
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    • v.28 no.3
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    • pp.311-319
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    • 2006
  • This paper presents a terminal-assisted frame-based packet reservation multiple access (TAF-PRMA) protocol, which optimizes random access control between heterogeneous traffic aiming at more efficient voice/data integrated services in dynamic reservation TDMA-based broadband access networks. In order to achieve a differentiated quality-of-service (QoS) guarantee for individual service plus maximal system resource utilization, TAF-PRMA independently controls the random access parameters such as the lengths of the access regions dedicated to respective service traffic and the corresponding permission probabilities, on a frame-by-frame basis. In addition, we have adopted a terminal-assisted random access mechanism where the voice terminal readjusts a global permission probability from the central controller in order to handle the 'fair access' issue resulting from distributed queuing problems inherent in the access network. Our extensive simulation results indicate that TAF-PRMA achieves significant improvements in terms of voice capacity, delay, and fairness over most of the existing medium access control (MAC) schemes for integrated services.

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Implementation of Scenario-based AI Voice Chatbot System for Museum Guidance (박물관 안내를 위한 시나리오 기반의 AI 음성 챗봇 시스템 구현)

  • Sun-Woo Jung;Eun-Sung Choi;Seon-Gyu An;Young-Jin Kang;Seok-Chan Jeong
    • The Journal of Bigdata
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    • v.7 no.2
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    • pp.91-102
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    • 2022
  • As artificial intelligence develops, AI chatbot systems are actively taking place. For example, in public institutions, the use of chatbots is expanding to work assistance and professional knowledge services in civil complaints and administration, and private companies are using chatbots for interactive customer response services. In this study, we propose a scenario-based AI voice chatbot system to reduce museum operating costs and provide interactive guidance services to visitors. The implemented voice chatbot system consists of a watcher object that detects the user's voice by monitoring a specific directory in real-time, and an event handler object that outputs AI's response voice by performing inference by model sequentially when a voice file is created. And Including a function to prevent duplication using thread and a deque, GPU operations are not duplicated during inference in a single GPU environment.

Improvement of Speech/Music Classification Based on RNN in EVS Codec for Hearing Aids (EVS 코덱에서 보청기를 위한 RNN 기반의 음성/음악 분류 성능 향상)

  • Kang, Sang-Ick;Lee, Sang Min
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.11 no.2
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    • pp.143-146
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    • 2017
  • In this paper, a novel approach is proposed to improve the performance of speech/music classification using the recurrent neural network (RNN) in the enhanced voice services (EVS) of 3GPP for hearing aids. Feature vectors applied to the RNN are selected from the relevant parameters of the EVS for efficient speech/music classification. The performance of the proposed algorithm is evaluated under various conditions and large speech/music data. The proposed algorithm yields better results compared with the conventional scheme implemented in the EVS.

A Medium Access Control Protocol for Voice/Data Integrated Wireless CDMA Systems

  • Lim, In-Taek
    • ETRI Journal
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    • v.23 no.2
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    • pp.52-60
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    • 2001
  • In this paper, a medium access control protocol is proposed for integrated voice and data services in wireless local networks. Uplink channels for the proposed protocol are composed of time slots with multiple spreading codes per slot based on slotted code division multiple access (CDMA) systems. The proposed protocol uses spreading code sensing and reservation schemes. This protocol gives higher access priority to delay-sensitive voice traffic than to data traffic. The voice terminal reserves an available spreading code to transmit multiple voice packets during a talkspurt. On the other hand, the data terminal transmits a packet without making a reservation over one of the available spreading codes that are not used by voice terminals. In this protocol, voice packets do not come into collision with data packets. The numerical results show that this protocol can increase the system capacity for voice service by applying the reservation scheme. The performance for data traffic will decrease in the case of high voice traffic load because of its low access priority. But it shows that the data traffic performance can be increased in proportion to the number of spreading codes.

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MAC Protocol based on Resource Status-Sensing Scheme for Integrated Voice/Data Services (음성/데이타 통합 서비스를 위한 자원 상태 감지 기법 기반 MAC프로토콜)

  • Lim, In-Taek
    • Journal of KIISE:Information Networking
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    • v.29 no.2
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    • pp.141-155
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    • 2002
  • A medium access control protocol is proposed for integrated voice and data services in the packet CDMA network with a small coverage. Uplink channels are composed of time slots and multiple spreading codes for each slot. This protocol gives higher access priority to the delay-sensitive voice traffic than to the data traffic. During a talkspurt, voice terminals reserve a spreading code to transmit multiple voice packets. On the other hand, whenever generating a data packet, data terminals transmit a packet based on the status information of spreading codes in the current slot, which is received from base station. In this protocol, voice packet does not come into collision with data packet. Therefore, this protocol can increase the maximum number of voice terminals.

Development of a VoWLAN Terminal based on Open Source Software (공개 소스 소프트웨어 기반의 VoIP 서비스를 위한 무선단말 개발)

  • Suh, Hyo-Joong;Lee, Byung-Ho;Kim, Tae-Hyoun
    • The KIPS Transactions:PartD
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    • v.14D no.5
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    • pp.565-572
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    • 2007
  • In this paper, we developed a VoWLAN(Voice over WLAN) system based on an open source software. The system aims to provide VoIP service over wireless LAN with an IP-PBX server. The features of system presented in this paper are as follows. First, the initial cost for the development is reduced since the system is developed based on open source software. Second, the system provides various additional services such as Voice Mail, Conference Call, and Interactive Voice Response with a software IP-PBX server. Third, the VoWLAN terminal provides high-level user applications with minimal system resources using lightweight open software solutions. Finally, it is highly scalable since it is based on the open source software.