• Title/Summary/Keyword: Users' trust

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Information Credibility between Social Media Site and Review Site : Which One Do I Trust More?

  • Seo, DongBack;Lee, Jung
    • Journal of Information Technology Applications and Management
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    • v.21 no.3
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    • pp.35-52
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    • 2014
  • This study aims to examine how the relationship with an information source affects people to perceive credibility of online information. We developed a conceptual framework that explained how people perceived information credibility when they were familiar with the information source and/or when the information source seemed credible. We then compared the models in two different contexts, namely, online review and social media sites, to examine differences. We surveyed 136 online social media users with their online shopping experiences. Among our eight hypotheses, three (H6: the personality similarity between an information provider and an information seeker enhances the perceived credibility of the former; H7: the credibility of an information provider produces a much stronger mediating effect in review sites than in social media sites; H8: the familiarity of an information seeker with an information provider produces a stronger mediating effect in social media sites than in review sites) are fully supported and four (H1: the credibility of an information provider has a positive influence on the perceived credibility of the online information; H2: the familiarity of an information seeker with an information provider has a positive influence on the perceived credibility of the online information; H3: the goal similarity between an information provider and an information seeker enhances the perceived familiarity of the latter with the former; H5: the personality similarity between an information provider and an information seeker enhances the perceived familiarity of the latter with the former) are partially supported. The hypothesis of H4: the goal similarity between an information provider and an information seeker enhances the perceived credibility of the former is rejected. The result confirms that credibility of information is strongly mediated by credibility of information source than familiarity with information source in online review sites and vice versa in social media sites.

Analysis on Acceptance Intention of Augmented Reality System - Using Logit Model (증강현실시스템의 수용 의도 분석 - 로짓모형 이용)

  • Kim, Mincheol
    • Journal of Digital Convergence
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    • v.11 no.11
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    • pp.373-380
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    • 2013
  • Recently, AR(Augmented Reality) system as an information technology for the increased access of information has a potential possibility of next generation's system for tourism guide. In this regard, the objective of this study is to explore the technology acceptance factors of AR system on tourism destination. To achieve the objective of this study, logit regression model was used to analyze the influential level of the factors. This study was analyzed with the final 224 respondents and the results showed that if there will be assured with high trust and easy access via mobility device as smartphone, the AR system has the possibility of high acceptance level. The result of this study will be expected to be utilized as fundamental data from the viewpoint of the service providers and system developers that want to launch the appropriate service to users' needs of AR system.

Content Management System for Content Development and Data Management (콘텐츠 개발 및 자료 관리시 콘텐츠 관리 시스템의 이용 방안)

  • Byeon, Hyeonsu
    • Journal of Digital Convergence
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    • v.11 no.10
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    • pp.277-285
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    • 2013
  • This study focused on the state that CMS(Content Management System) is not widely implemented in Korea and many companies lack a sense of the necessity. The author proceeded as follows. First of all, the definition of CMS was mentioned. Next, the history and current state of CMS in domestic and foreign nations were proposed. And the methodology and rationales were explained to use CMS effectively. The results may be summarized as follows. First, the appropriate design should be processed. Second, value-oriented management (not technology-oriented) should be aimed. Third, feedback by publicity and responses should be activated. When a content provider adopts CMS, the provider should take special care of long-term communications and trust building with non-technical users.

A Study on the Influencing Factors of KMS Utilization in Military Organizations by analyzing current use of KMS in Korea Air Force (공군 KMS 활용실태 실증분석을 통한 군 조직에서의 KMS 활용에 미치는 영향에 대한 연구)

  • Lim, Gyoo-Gun;Lee, Young-Jong
    • Journal of Intelligence and Information Systems
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    • v.14 no.1
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    • pp.85-100
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    • 2008
  • The digital economy era is a knowledge-based society. Many organizations have been establishing KMS (Knowledge Management System), and there are no exceptions in military ones. In this study, we analyze the influencing factors for KMS utilization in a military organization, which is a specialized one. For this purpose, we investigate the current status of KMS of ROKAF (Republic Of Korea Air Force), derive problems and issues, and try to find out solutions for the KMS utilization in military organizations by analyzing a survey. At first, we derive three characteristics of the military organization that affect the knowledge sharing : formalization of organization, trust of organizational culture, and top management's will. And we verified that the users, who recognize that the top management has the will for the knowledge sharing, have high recognition for the knowledge sharing and utilize KMS more than others. This study shows that it is very important for the top management to participate in the knowledge sharing voluntarily especially in the military organization.

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Effects Characteristics of Mobile Information Service on Satisfaction and Reuse Intention (모바일관광정보서비스의 특성이 만족도와 재사용의도에 미치는 영향)

  • Choi, Hyun-Sik;Park, Jin-Woo
    • The Journal of the Korea Contents Association
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    • v.9 no.9
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    • pp.411-422
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    • 2009
  • The study seeks to explore essential factors that influence tourists' continual usage intentions to mobile tour information services. The variables such as characteristics of tour information service, accuracy, interactivity, context, ubiquitous connectivity, perceived usefulness, perceived ease of use were adopted from previous research and the hypotheses were developed on the basis of Davis's Technology Acceptance Mode(TAM). The survey was conducted by users who have previously experienced mobile tourism information service. Structural equation modeling was used to Investigate the relationships between the factors. The results showed that interactivity, context, perceived usefulness and perceived ease of use were found to have a positive impact on satisfaction. In particular, interactivity and context were found to be the most significant factors that influence reuse intentions. It suggests that increasing context and interactivity to make tourist trust about accuracy, ubiquitous connectivity is better than increasing perceived usefulness and perceived easiness. The identified factors that influence continual usage intentions on mobile services can be useful for analyzing the market trends and suggesting industrial guidelines of mobile services.

Consumer Perception and Evaluation of Cynanchi Atrati Radix Fermented Oriental Cosmetics for Skin Whitening (피부 미백용 백미발효 한방 화장품에 대한 소비자 인식과 평가)

  • Son, Chang-gue;Jang, Eun-su;Lee, Sam-keun;Barng, Kee-jung
    • Journal of Fashion Business
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    • v.23 no.5
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    • pp.137-150
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    • 2019
  • This study aimed to provide consumer perception and evaluation of natural Cynanchi Atrium Fermented Original Cosmetics for Skin Whitening that can improve skin by using oriental medicinal ingredients. The product was applied three times a day for two weeks by a total of 60 users who agreed to participate in a clinical trial assessing the usability and skin sensitivity to extracts that had already completed component safety testing. This study subjects reported which images were most reminiscent of Korea. They preferred products that bore Korean images because they felt trust and recognized that the quality of the cosmetics was excellent. The responses also showed that many consumers were willing to buy a product, even though it was luxurious, elegant, and expensive. The cognitive evaluation of Original Cosmetics was high and showed that the quality was likely to be good. The usability and CMF(Color, Material, Finishing) evaluation of Original Cosmetics showed good product the product is long-lasting and tightened and moisturized skin naturally. They are think about that this product it has moisturizing effects and good application for use, so it is light and soft to use. And had a whitening effect. It was intended to assist in the development of products that meet consumers' desires and expectations for safe, healthy, and beautiful skin by developing a skin whitening Original Cosmetics prototype that can inhibit the production of melanin and tyrosinase activity safely and effectively.

A Study on the Motivation of Public Welfare Game Users to Participate in Game Based on UTAUT Model (UTAUT모델을 기반한 공익성게임 유저의 게임 참여 동기 유발에 관한 연구)

  • Wanxin, Qian;Kyung, Byung-Pyo
    • Journal of Korea Game Society
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    • v.21 no.3
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    • pp.67-78
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    • 2021
  • The subjects of this study are Chinese players who have participated in public welfare games. SPSS24.0 and AMOS24.0 were used to analyze the data, including reliability analysis, validity analysis, correlation analysis, structural equation model verification and so on. The hypothesis results show that Trust-Aware is the most important motivation dimension that affects players' participation in public welfare games. Under the dimension of Performance Expectancy, the main influencing factors are players' needs for self-realization and concern for vulnerable groups. Perceived Risk and Social Influence are the motivational factors that influence players' participation in public welfare games.

The role of corporate image and privacy concerns in adopting online travel services

  • Tapanainen, Tommi;Nguyen, Thi Thanh Hai;Dao, Kien Trung
    • The Journal of Information Systems
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    • v.28 no.3
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    • pp.1-23
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    • 2019
  • Purpose This study examines the role of corporate image and privacy concerns in intention to use of online travel services using data from Vietnam. Design/methodology/approach The data collection was implemented to a student sample at the Foreign Trade University in Hanoi, which has a high concentration of young people who are interested in online travel in Vietnam. The paper based questionnaire was directly delivered to the respondents. After sorting to eliminate unfit samples, the number of responses was 541, which exceeds 500, the minimum number typically required. To test the hypotheses, we applied structural equation modeling (SEM) and Confirmatory Factor Analysis (CFA) was used to evaluate the reliability and validity of constructs in the model. We also used direct, indirect and total effect coefficient to evaluate the total impact of factors on the intention to use online services. Findings This study found that corporate image is positively associated to intention to use online services. It found a link between corporate image and privacy concerns, which suggests another way for firms to address their customers' privacy concerns; corporate image, which has received great attention in traditional offline sales channels, but not in online services, should receive higher attention in IS research. Online travel businesses, besides increasing ease of use, perceived usefulness and trust in their services, should focus on build a reliable corporate image, which can not only promote the service use but also help to eliminate users' the privacy concerns.

The Effects of Hashtag Type on Evaluations of Influencer and Fashion Information and Consumer Responses (해시태그 유형이 인플루언서 및 패션 정보 평가, 수용자 반응에 미치는 영향)

  • Kim, Woo Bin;Kim, Dong Seob;Park, Jisoo
    • Journal of the Korean Society of Clothing and Textiles
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    • v.43 no.1
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    • pp.1-16
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    • 2019
  • This study explores the effect of hashtag type on consumer response via evaluations of SNS fashion influencer and information in the context of fashion product communication. The moderating effect of perceived fit between hashtag content and fashion product image on information evaluation was also investigated. An online survey was conducted, and responses from 152 Instagram users were collected. The results indicated that hashtag type (informative vs storytelling) affects the evaluations of influencer and information. First, the informative hashtag has a positive effect on influencer's expertise and usefulness of information. Meanwhile, storytelling type has a positive effect on the familiarity of the influencer. This study also verified the mediated paths from hashtag type to consumer response through the evaluations of SNS fashion influencer and information. The influencer's expertise and familiarity mediated the effect of hashtag type on consumer response. In the information evaluation, only the mediating effect of usefulness was significant. Finally, the high condition of the perceived fit between hashtag content and fashion product image was found to highly evaluate the trust of information. This study extends the scope of fashion communication research from various angles by examining the role of the hashtag as a new type of information source.

A Study on Differences of Experiential Value, Satisfaction, Behavioral Intention Based on Segmented Groups of Tourism SNS Lovemarks Experiences (관광SNS 러브마크경험 세분집단에 따른 이용자의 경험적 가치, 만족 및 행동의도 차이연구)

  • Lee, Seung-Hun
    • Journal of Digital Convergence
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    • v.17 no.4
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    • pp.355-364
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    • 2019
  • The purpose of this study is to present the implications of analyzing users' market segmentation and characteristics based on the tourism SNS lovemarks experience. The results are as follows. First as a result of conducting factor analysis of tourism SNS lovemarks experience, five factors explained namely, mystery, sensuality, intimacy, trust, reputation. Second, as a result of conducting cluster analysis, four cluster groups were identified (reputation/sensuality centered experience group, high lovemarks experience group, intimacy centered experience group, low lovemarks experience group) and each characteristics were profiled. Third, as a result of Chi-square analysis and correspondence analysis, there was a difference in the characteristics of tourism SNS usage by cluster. Fourth, higher tourism SNS lovemarks experience segmented groups were more likely to recognize the degree of experiential value, satisfaction, behavioral intention.