• 제목/요약/키워드: Users' satisfaction

검색결과 2,235건 처리시간 0.037초

한국 청소년의 일반담배 및 전자담배 사용과 수면건강과의 관계: 제14차(2018년) 청소년건강행태조사 자료 분석 (Associations between Cigarette and Electronic Cigarette Use and Sleep Health in Korean Adolescents: An Analysis of the 14th (2018) Korea Youth Risk Behavior Surveys)

  • 이보경;이해인
    • 대한간호학회지
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    • 제51권3호
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    • pp.380-389
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    • 2021
  • Purpose: This study aimed to understand the relationship between cigarette and electronic cigarette (e-cigarette) use and sleep health among Korean adolescents. Methods: Using the 14th Korea Youth Risk Behavior Survey, we included 52,928 adolescents who responded to sleep satisfaction and sleep duration. Participants were classified into four groups: non-users, cigarette-only users, e-cigarette-only users, and dual users of both products. To examine the associations between cigarette and e-cigarette use and sleep health, data were analyzed using complex samples cross tabulation and complex samples logistic regression. Results: Of the four groups, dual users reported the lowest level of sleep satisfaction and sleep duration; 57.0% and 86.9% of dual users were not satisfied with their sleep and have insufficient sleep duration, respectively. The proportion of students who were not satisfied with their sleep was higher among cigarette-only users compared to e-cigarette-only users (52.7% vs. 45.8%), but the two groups reported similar rates of insufficient sleep duration (84.2% vs. 84.3%). Compared to non-users, cigarette-only users, e-cigarette-only users, and dual users were more likely to not be satisfied with sleep (odds ratios [ORs] were 1.49, 1.36, and 1.75, respectively) and had significantly higher odds of experiencing insufficient sleep duration (ORs were 1.85, 2.06, and 2.34, respectively). Conclusion: E-cigarette-only use and dual use as well as cigarette-only use were associated with poor sleep health. Therefore, to improve adolescent sleep health, health professionals should provide sleep intervention strategies considering the association between smoking and sleep health.

병원 옥상정원의 이용후 평가 - 서울아산병원을 대상으로 - (The Post-occupancy Evaluation of Roofgarden at Hospital - A Case Study of Asan Medical Center -)

  • 김인혜;허근영;최아현;김유일
    • 한국조경학회지
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    • 제31권5호
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    • pp.58-72
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    • 2003
  • Rooftop greenery has been used as a way to solve urban environmental problems by creating green space in densely populated cities. This study was carried out to suggest more effective designs for roof-garden at hospitals through a post-occupancy evaluation. The roofgarden of Asan Medical Center was evaluated with regards to setting, proximate environmental context, users, and design activity by a multi-method including plan investigations, observations, in-depth interviews and questionnaires. The results are summarized as follows; the users' main activities included resting, walking, and talking. A number of users were observed at shaded spaces sitting on such things as benches, pergolas, and shelters. The satisfaction of the users showed high satisfaction level except in the amount of shade, facilities, and shelter. The variables affecting a overall satisfaction were ‘accessibility’, ‘safety’, ‘quality of surroundings’, and ‘suitability for speculation’. By comparing the design concept with using pattern, designer's intention was not reflected sufficiently in several aspects such as ‘event deck for therapy programs’, ‘grove and path’, and ‘low planters’. This study suggests some design implications; it is necessary to furnish shaded sitting places for passive behaviors and pathways for walking or a light exercise. A wind-break wall with glass windows could widen the users' views in a limited space. Natural shade like tree shade or pergola are more desirable than artificial shades. As for the vertical location of the roofgarden, the middle floor could be better than top area for accessibility. Characteristics of building and users should be considered in detail to provide distinct spaces. Proper technical standards for the greening of artificial ground should be established.

뷰티 메이크업 앱을 활용한 가상 화장이 여대생의 감정상태, 신체만족도, 자아존중감에 미치는 영향 (Effects of the Virtual Makeup Using Beauty Makeup Applications on Mood, Body Satisfaction, and Self-Esteem among Female University Students)

  • 유혜경;이민선
    • 한국의류학회지
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    • 제44권4호
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    • pp.727-738
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    • 2020
  • The popularity of beauty makeup applications has dramatically increased among young Korean female social media users. The current experimental study examined how the use of beauty makeup applications when taking and posting selfies influences social media users' mood, body satisfaction, and self-esteem. A total of 114 female undergraduate students participated in experiments which included two conditions of taking selfies with and without the use of beauty makeup applications. Participants reported their current mood, and body satisfaction as well as self-esteem before and after experiments. Data were analyzed using repeated measures analysis of variances. The significant interactions between experimental groups and time (pre- and post-test) were found for negative mood, positive mood, and body satisfaction. Participants who took selfies using beauty makeup applications were in a significantly better mood compared to those taking selfies without the use of a beauty makeup application. The level of body satisfaction significantly decreased only for women who took selfies without the use of a beauty makeup application. This study extends the current literature of virtual makeup behavior and body image.

The Effect of Mobile Food Delivery Application Usage Factors on Customer Satisfaction and Intention to Reuse

  • Song, Ye-Eun;Jeon, Sang-Hoon;Jeon, Min-Sun
    • 한국조리학회지
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    • 제23권1호
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    • pp.37-47
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    • 2017
  • The number of delivery app users and their social impact have increased along with the number smartphone users. Accordingly, the present study attempted to suggest a method to improve the service quality of delivery apps for relevant businesses and researchers by determining the influences of delivery app usage factors on customer satisfaction and reuse intention. The present study distributed and collected questionnaires through on- and offline surveys targeting males and females in their 20s in the Daejeon area. The results of the regression analysis showed that the influence of delivery app usage factors on customer satisfaction was 43.8%, and informativeness, payment and safety, usefulness, and convenience were found to influence the increased satisfaction with the delivery apps. The influence of delivery app usage factors on customers' reuse intention was 37.3%, and among the four usage factors, informativeness and payment and safety were found to be the main factors for increasing the reuse intention. As providing more accurate information is a means to increase customer satisfaction and reuse intention by improving the service quality of the delivery apps, new menus and prices should be rapidly updated.

컨테이너 복합문화공간에 나타난 컨테이너 건축특성과 이용자 만족도 (Characteristics of Container Architecture Shown in Container Multiplex Cultural Space and User Satisfaction)

  • 김현진;한혜련
    • 한국실내디자인학회논문집
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    • 제27권1호
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    • pp.39-47
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    • 2018
  • This study is intended to suggest an improvement scheme of activating container multiplex cultural space through an analysis of container architecture characteristics and a survey of user satisfaction, focusing on container multiplex cultural space located in Seoul city. Hence, the elements of multiplex cultural space and the characteristics of container architecture were deduced and analyzed through precedent study and literature review relating to multiplex cultural space and container architecture, and then an analysis framework was established with items to measure the user satisfaction. Based on this, a questionnaire was created, and users were surveyed through on-site visit. The results of analyzing the container multiplex cultural space users' satisfaction are as follows. First, in order to increase user satisfaction, it is necessary to highlight visual element. Second, there is necessity for distinct space configuration, such as connection, stack and extension by utilizing the fixed specifications, the characteristics of container. Third, there is necessity for extended space where people feel a sense of openness. Fourth, it should be improved so that air is well circulated by installing glass, operable window, etc. In further research, it is thought necessary to make a study of commercial space and facilities inside university besides multiplex cultural space.

자아성취감과 몰입 매개요인을 통한 모바일게임 만족도 영향요인의 실증적 연구 (An Empirical Study on Influencing Factors of Mobile Game Satisfaction through Mediating Factors of Self-fulfillment and Flow)

  • 이진형;김철수
    • 한국IT서비스학회지
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    • 제18권2호
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    • pp.17-35
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    • 2019
  • The objective of this study is to extract affecting factors on game satisfaction of a mobile game through the two mediated variables, self-fulfillment and flow. To apply mobile environment changed into the research model of a mobile game, we classify independent factors into three types such as system characteristics, cognitive characteristics, and individual characteristics. The previous studies for using mobile game have been based on intrinsic motivation, such as flow, as a mediated factor. However, the flow variable has some limitations in explaining user satisfaction aspects of mobile game, and the self-fulfillment variable is popularly used as an important mediated factor in the field of sports science. Because users of mobile game often attain their goals as sports event, we utilize self-fulfillment as well as flow as mediated variables. We developed a research model that includes independent factors, mediated variables of self-fulfillment and flow, and a dependent variable of game satisfaction. The data were collected from 438 users of mobile game and were used for analysis. Based on the survey results, we found the followings: (1) Immediate connectivity, enjoyment, relationship, early adopter tendency, and competitiveness affect self-fulfillment, and self-fulfillment affects the flow. (2) Enjoyment and competitiveness affect self-fulfillment, flow, and game satisfaction simultaneously.

코레일 앱 이용자의 서비스편의성이 코레일 앱 고객만족과 재이용의도에 미치는 영향에 관한 연구 (Effects of Service Convenience on Customer Satisfaction and Reuse Intention by Korail Talk App Users among Korail Passengers)

  • 서주환;김영택
    • 한국철도학회논문집
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    • 제16권5호
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    • pp.410-417
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    • 2013
  • 본 연구는 코레일 앱 이용자 200명을 대상으로 코레일 앱 서비스편의성이 코레일 앱 고객만족과 재이용 의도에 미치는 영향을 조사 분석하였다. 분석결과, 코레일 앱 서비스편의성과 코레일 앱 고객 만족간에 정(+)의 상관관계를 나타내어 코레일 앱 서비스편의성에 대하여 코레일 앱 고객들이 만족하는 것으로 나타났다. 또한 코레일 앱 고객 만족과 코레일 앱 재이용 의도와의 상관관계를 분석한 결과 정(+)의 관계를 나타내었다. 그러나 코레일 앱 서비스편의성이 코레일 앱 재이용의도와의 상관관계 분석 시 유의적인 상관관계를 나타내지 않았다. 결론적으로 코레일 앱 서비스 자체는 재이용 의도에 영향을 주지 못하고 고객만족을 통해 영향을 미친다. 이상의 결과들로 미루어 볼 때 코레일은 코레일 앱 지속성을 위해 코레일 앱 고객만족도에 중점을 두고 개선 발전시켜 운영하면 코레일 앱의 재이용 의도를 높여 코레일 앱을 최적화 할 수 있다는 사실을 연구를 통해 알 수 있었다.

AI 챗봇 타입과 이용동기에 따른 사용만족도 및 지속사용의도 :자기결정이론을 중심으로 (AI Chatbot Users' Satisfaction and Intention for Continued Use : Moderating Effects of Chatbot Type and Motivations)

  • ;임소혜
    • 한국콘텐츠학회논문지
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    • 제20권10호
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    • pp.630-640
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    • 2020
  • 최근 인공지능 기술을 이용한 챗봇 서비스가 다양한 플랫폼에 적용되면서 그 이용자의 수도 급증하고 있다. 이에 본 연구에서는 자기결정성이론(Self Determination Theory)을 적용해 이용자의 세 가지 심리욕구(인지된 자율성, 인지된 유능성, 인지된 관계성)가 사용 만족도 및 지속사용의도에 미치는 영향을 살펴보고자 한다. 또한, 챗봇의 타입을 음성 기반 인공지능 비서, 텍스트 기반 모바일 메신저의 두 가지로 구성하고, 챗봇 이용동기는 실용적 동기, 유희적 동기, 사회 및 관계적 동기의 세 가지 차원으로 구성하여 이들간의 관계도 규명하고자 하였다. 본 연구는 챗봇 사용 경험이 있는 이용자들을 대상으로 설문조사 실시하였다. 분석 결과, 자기결정성 요인인 인지된 자율성, 유능성, 관계성이 모두 사용 만족도 및 지속사용의도에 긍정적인 효과를 보였다. 또한 챗봇 이용자의 사용만족도는 지속사용의도에 긍정적인 영향을 미치고 있었다. 또한, 사회 및 관계적 동기가 인지된 자율성과 사용만족도간의 관계를 조절하는 것으로 나타났다. 본 연구는 자기결정성이론을 적용해 이용자 심리적인 특성의 중심으로 이용자 심리욕구가 챗봇 사용 만족도 및 지속사용의도에 어떠한 영향을 미치는지 설명함으로써 다양한 분야의 인공지능 관련 연구의 확장을 도모하고, 급속도로 성장하고 있는 챗봇 시장에 유용한 실무 전략을 제공한다는 점에서 의의가 있다.

공유경제서비스의 이용경험과 사회적 상호작용의 조절효과: 자전거공유서비스를 중심으로 (Users' Experience of Sharing Economy Service and Moderating Effect of Social Interaction: Focused on Bicycle-Sharing Service)

  • 윤아영;김성민;구철모
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권4호
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    • pp.87-106
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    • 2017
  • Purpose The main purpose of this study is to examine whether the expectations and outcomes of the bicycle-sharing service significantly influence users' expectation disconfirmation, satisfaction, and continuous intention to use. In addition, we will verify the moderating effect of social interaction in bicycle-sharing service on the relationship between satisfaction and continuous intention to use. Design/methodology/approach Based on previous studies dealing with determinants of bicycle use, users' expectations and outcomes of the bicycle-sharing service were measured by three variables; accessibility, convenience, and safety. To collect the data, we conducted a survey of undergraduates at a university located in Seoul for three weeks, beginning March 6. Participants completed the first questionnaire, which measured expectations of the bicycle-sharing service based on the attributes and social interaction before using the BSS. After a few weeks, the same participants completed the second questionnaire, which measured outcomes of the outcome, disconfirmation, satisfaction, and continuous intention to use the BSS. Only participants who completed both surveys received monetary compensation. In order to test hypothesis, the Smart Partial Least Square (SmartPLS) modeling technique was applied. Findings In terms of main effects, based on the expectation disconfirmation theory, the results indicated that there were significant relationship among expectation, performance, disconfirmation, and satisfaction. In particular, it was verified that disconfirmation completely plays a mediating role between performance and satisfaction. In addition, the moderating effect of social interaction was examined. There was a significant interaction effects of social interaction and satisfaction on the continuous intention to use for leisure purpose. Finally, this study is expected to contribute to the study of resource sharing in the field of tourism and provide baseline information for future research.

ODA 지원 베트남 중부 꽝남성 종합병원의 거주후 평가 (Post Occupancy Evaluation of the Central Hospital in Quang Nam Province of Vietnam Funded by Korean ODA)

  • 권순정;유여경;김지현;방설아
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제22권1호
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    • pp.39-49
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    • 2016
  • Purpose: This is the ex-post evaluation on "the Central General Hospital in Quang Nam Province in Vietnam" funded by Korean ODA. Through this evaluation, this study tries to explore useful ways to improve the effectiveness of Korean ODA projects related to hospital establishment. Methods: Field survey and analysis of questionaire to the staffs and patients of Quang Nam Province General Hospital were conducted twice in 2012 and 2014 after the completion of the Hospital. Two sets of surveys and questionaire outcomes have been comparatively analysed by statistics in order to seek the trend of satisfaction level of hospital users and find out the improvement way in hospital design and construction. Results: The satisfaction level on the hospital was relatively high and that of 2014 is higher than that of 2012. The satisfaction level of the users was recorded in Likert 5 scales. Continuous facility complement and maintenance is considered as the main contributor in increasing the satisfaction level of users. As far as the satisfaction level of outpatient is concerned, that of 2012 was recorded as 3.65 and that of 2014 was 4.05. In case of inpatient, the satisfaction level on the hospital in 2012 was 3.76, and 4.06 in 2014. Implications: In overseas hospital projects, proper hospital project management system including medical service plan, strategic plan, brief, design & construction and maintenance have to be put together effectively and efficiently for the success of the hospital project. At the same time local climate, culture, building material and local code have to be considered in order to build sustainable hospital.