• 제목/요약/키워드: Users' satisfaction

검색결과 2,198건 처리시간 0.026초

주거 내 PC 사용공간의 특성 및 사용자 의식에 관한 조사연구 (A Study on the Characteristics of PC Use Space and Users' Consciousness at Residences)

  • 정별아;김봉애
    • 한국주거학회논문집
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    • 제17권5호
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    • pp.55-65
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    • 2006
  • The objective of this study is to provide new direction on house design in consideration of the PC users' life pattern. This study found that PC use present conditions at home, demand for PC using space, and requirements for PC using area were analyzed. A survey was taken by 1108 residences, and the SPSS win.10 was applied for analysis. The survey was conducted to see the computer usage at home, demand and satisfaction for the PC using space. The results of this study were as follows; forty-seven percent of respondents said they used the PC in son's and daughter's room while 36.8% answered living room. It reflects that the whole family want to use the PC in the same area, or for their children's convenience. Users' consciousness was analyzed four factor, which were 'physical inconvenience:'satisfactions in PC position', 'inconvenience caused by narrowness', 'notion of privacy'. PC users' consciousness had significant differences in the satisfaction by PC users' characteristic and housing characteristic. It was to be classified that the PC use space into several pattern according to furniture arrangement, and channel pattern had the highest satisfaction among those pattern. Through this study, it is expected that new housing designs need to be made to reflect lese requirements into interior design and house plan for PC user's needs.

AR 초기 이용자들의 속성이 AR콘텐츠 채택과 이용에 미치는 영향에 관한 탐색적 연구 -AR콘텐츠 이용자들의 이용 인식과 이용 경험을 중심으로 (An Exploratory Study on The Effects of Early AR Users' Attributes on AR Contents Adoption and Usage -Focusing on AR Contents Users' Perception and Experience)

  • 김기윤
    • 한국콘텐츠학회논문지
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    • 제20권4호
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    • pp.38-48
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    • 2020
  • 본 연구에서는 VR/AR의 실제 이용자가 많지 않은 상황에 주목하여 스마트폰을 활용하여 쉽게 접할 수 있는 AR콘텐츠에 대한 이용자들의 채택 및 이용 과정을 기술 채택 및 이용 확산의 관점에서 탐색하였다. 그 결과 AR콘텐츠 '필요성'에 영향을 미치는 요인은 '즐거움'과 '만족감'의 요인으로 나타났으며, '혁신성'과 '유사미디어 이용경험', 'AR이용기간'의 요인들은 영향을 미치지 않는 것으로 나타났다. 아울러 AR콘텐츠의 이용 경험에 따른 '즐거움', '만족감', '필요성'에 대한 차이를 검증한 결과 즐거움과 만족감만이 이용 경험에 따른 차이를 나타내어 AR콘텐츠의 이용경험이 '필요성'과는 관련이 없는 것으로 분석되었다. 즉, 20대 이용자들은 즐거움과 만족감이 기대될 때, AR콘텐츠를 적극적으로 이용하는 것으로 해석될 수 있으나, AR콘텐츠에 대한 이용자들의 인식이 유희적 수준에 머물러 있음을 확인할 수 있다. 따라서 본 연구를 통해 초기 AR콘텐츠 이용자들의 인식 및 이용 행태의 경향성을 분석해본 바, 초기 이용자 집단의 이해에 중요한 시사점이 될 수 있을 것으로 판단된다.

스마트폰 사용자의 멀티태스킹 행동이 스마트폰 중독에 미치는 영향에 관한 연구 (A Study on the Impacts of Multitasking Behaviors on Smartphone Addiction)

  • 변혜선;한동균;이선로
    • 정보화정책
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    • 제21권4호
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    • pp.59-80
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    • 2014
  • 스마트폰에 대한 관심과 사용이 집중되면서 사용 범위 또한 점차 넓어져 공적 업무처리 이외에 사적 업무처리와 동시에 사회 연결망 확장에도 사용되고 있다. 최근 스마트폰의 다양한 기능들은 사용자로 하여금 스마트폰을 사용하면서 동시에 다른 활동도 함께하는 멀티태스킹 행동을 유발하며, 스마트폰 사용에 집중하고 몰입하여 결국 사용자가 스마트폰을 사용하지 않으면 불안해지는 중독현상까지 나타내고 있다. 이에 본 연구에서는 개인적 특성이 스마트폰의 멀티태스킹 행동에 어떠한 영향을 미치는지 파악하고자 하였으며, 멀티태스킹 행동, 만족, 몰입 및 중독 간에 미치는 영향 관계에 대해 알아보고자 하였다. 선행 연구를 바탕으로 개인 특성 요인을 복합시간성, 혁신성, 자기효능감으로 설정하고 이러한 요인이 멀티태스킹 행동에 미치는 영향과 멀티태스킹 행동, 만족, 몰입 및 중독에 미치는 영향을 살펴보았다. 연구결과, 스마트폰 사용자의 복합시간성은 멀티태스킹 행동에 영향을 주는 것으로 나타났으나, 혁신성과 자기 효능감은 멀티태스킹 행동에 영향을 주지 않는 것으로 나타났다. 또한, 멀티태스킹 행동은 만족, 몰입 및 중독에 모두 긍정적인 영향을 미치는 것으로 조사되었으며, 만족은 중독에 영향을 주지 않지만, 몰입에 긍정적인 영향을 주는 것으로 나타났다. 마지막으로 몰입은 중독에 긍정적인 영향을 미치는 것으로 나타났다. 따라서 사용자의 멀티태스킹 행동은 중독에 직접적으로, 또는 몰입을 통하여 간접적으로 영향을 미치고 있는 것으로 나타났다.

사회서비스 이용자 정보가용성이 서비스 품질 및 만족에 미치는 영향: 재가노인복지서비스를 대상으로 (The Effects of Information Literacy of Social Service Users' on Service Quality and Satisfaction: Based on Elderly Home Care Services)

  • 조한라;여영훈
    • 예술인문사회 융합 멀티미디어 논문지
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    • 제7권11호
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    • pp.717-725
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    • 2017
  • 본 연구는 재가노인복지서비스 이용자들 사이에 정보가용성의 차이가 있는지 확인하고, 정보가용성이 품질 및 만족에 미치는 영향을 파악하는 것을 목표로 한다. 이를 위해 전라북도 지역 이용자의 응답자료 466부를 활용하여 차이검증과 회귀분석을 실시하였다. 분석결과는 다음과 같다. 첫째, 서비스 이용자의 성별, 가구 형태, 거주 지역, 학력, 주관적 건강상태에 따라 정보가용성의 차이가 있었다. 둘째, 정보가용성은 서비스 품질과 만족에 유의미하게 영향을 미쳤다. 정보가용성의 하위요소 중 특히 서비스 내용에 대한 정보와 요구 가능한 내용에 대한 정보는 기타 정보가용성 하위요소 보다 서비스 품질 및 만족에 더욱 큰 영향력을 나타내었으며, 이는 각 이용자의 욕구와 상황을 기반으로 한 맞춤형 서비스의 중요성을 보여준다. 본 연구는 재가노인복지서비스 이용자들 사이의 정보가용성이 서비스 만족과 품질에 미치는 영향력을 확인하였고, 이러한 결과는 재가노인복지서비스 이용자 중 정보취약계층에 대한 효율적이고 능동적인 정보제공 방안이 필요함을 시사한다.

2023년 전국 가족센터 이용자 대상 가족생활 실태 연구 (2023 Family Life Survey of National Family Center Users)

  • 임정하;김경은;최정원;강복정;백지민;송미연;박찬영
    • Human Ecology Research
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    • 제62권2호
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    • pp.233-248
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    • 2024
  • The purpose of this study was to describe the family life and relationships of national family center users in 2023. A sample of 1,086 adults was recruited from 48 family centers across South Korea. Participants, both online and offline, reported on various aspects of family life, including satisfaction, gender equality, work-home-life balance, family leisure, and internet usage for family and household purposes. Additionally, family relationships were explored in terms of dynamics with a spouse, children, and adult children. Data were analyzed using descriptive statistics and t-tests. In the family life domain, center users reported a high level of satisfaction, with women exhibiting greater awareness of gender equality and higher engagement in household chores than men. Furthermore, although a moderate balance among work, home, and life was reported, time emerged as a significant challenge for family leisure. Regarding technology, center users frequently utilized the internet for family communication, leisure, shopping, and household management. In the family relationships domain, men were more satisfied with spousal relationships than women. Center users reported high satisfaction with parent-child relationships. Parents of school-aged children perceived economic burdens, while those with adult children frequently provided psychological and instrumental support. These findings suggest the need for program modification and the development of new initiatives within national family centers to better support the diverse needs of families in terms of life satisfaction and relationship dynamics.

도시자연공원과 근린공원에 대한 중요도 요소 평가의 비교 (An Comparison to the Importance Evaluation of an Urban Natural Parks and Neighborhood Parks)

  • 심준영;이종성;이시영
    • 한국환경과학회지
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    • 제15권12호
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    • pp.1163-1170
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    • 2006
  • This study aims to examine what factors park users value in urban parks and to find ways to elevate user satisfaction for the creation and usage of an urban park. To achieve this, the study relied on two methods: the descriptive method of researching publications and related scholastic writings, and the empirical study method including a survey of present condition and interviews with users. The result shows that the 'sense of nature' is more important than 'functional facilities' in urban natural parks and 'management part like safety and cleanliness of park' is more important than 'utilizing facilities' in urban neighborhood parts. Generally, the importance rating of urban parks visitors felt in them were higher than the satisfaction rating, in terms of living surroundings. Factor analysis resulted in six factors in a natural park and in eight factors in a neighborhood park. Regression analysis in a natural and a neighborhood park showed a positively correlated factor: benefits sought, suggesting that people recognize the importance of urban parks through the benefits they gain in them and the satisfaction they find in urban parks depends on utilizing facilities. Therefore, in urban natural parks, people will find greater satisfaction through pursuit of the benefits they are seeking; improvements to park facilities should address the benefits that park users are seeking.

초등학교 저학년 아동의 가족기능과 인터넷 중독 (Family Function and Internet Addiction in Lower Grade Elementary School Students)

  • 정은숙;심문숙
    • 한국보건간호학회지
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    • 제26권2호
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    • pp.328-340
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    • 2012
  • Purpose: This study explored the degree of internet addiction and its influencing factors in lower grade elementary school children in rural areas. Methods: Subjects included 1,137 elementary school children. A structured questionnaire consisting of questions internet addiction, family function and school life satisfaction was used for data collection. Descriptive statistics, ${\chi}^2$-test, ANOVA and Correlation and Regression were performed using a SPSS program. Results: Among the subjects, 85.8% were regular users, 8.1% were potential risk users, and 6.1% were high-risk users. Career of internet use, daily internet access time, the number of conversations per week, the number of times spent eating out and traveling with parents within the last month and activities with friends, and satisfaction on school life differed significantly according to the degree of internet addiction. Finally, among the factors studied, daily internet access time, conversations within family, activities with friends and school life satisfaction in children in early elementary school was 20.7% of the explanatory power of the subjects' degree of internet addiction, collectively. Conclusion: Use of the internet by early elementary school children should be monitored and strategies to promote familial conversations, activities with peers and school life satisfaction should be developed.

패션점포의 서비스품질과 만족에 관한 연구 -백화점, 할인점, 동대문과 남대문 패션쇼핑몰을 중심으로- (A Study on Service Quality and Satisfaction of Fashion Retail Stores -Focusing on departmentstore, discountstore, East & South gate fashion shopping mall-)

  • 이주영
    • 복식
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    • 제53권2호
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    • pp.171-182
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    • 2003
  • The purpose of this study was to determine dimension of service quality, there by to analyze difference of service quality according to the types of fashion retail stores. and to investigate consumer variables (demographic characteristics, purchase behavior) and service quality which affect consumer satisfaction. The subject were 451 women in the age of twenty to forty years old who live in Seoul and the suburban of Seoul. The results of the study were as follows : First, it was found that fashion retail store's service quality was classified 5 factors: (1)salesperson. (2)convenience of shopping, (3)variety of product and facility. (4)store policy, (5)efficiency of movement. Second, departmentstore was evaluated the highest in terms of all factors. Discountstore was evaluated highly in terms of store policy and lowly in terms of variety of production and facility. East & South gate fashion shopping mall was evaluated the lowest in terms of all factors except variety of product and facility. Third, service quality and satisfaction showed significant differences in demographic characteristics. Purchase behavior of each fashion retail stores showed significant differences. The difference of service quality and satisfaction depending on purchase behavior showed a significant positive relation. Forth, service quality of discountstore and East & South gate fashion shopping mall were affected by purchase behavior partially. Departmentstore users were affected by salesperson and store policy. Discountstore users were affected by all factors except convenience of shopping. East & South fate fashion shopping mall users were affected by all factors.

대형 할인매장 주차장 이용만족도의 영향요인 분석 (Study Analysis of Big Box Retailer Parking Lot User's Satisfaction)

  • 임준범;이수범;성정곤;박준태
    • 한국안전학회지
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    • 제27권4호
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    • pp.128-133
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    • 2012
  • This research has analyzed factors affecting customers' satisfaction when they use parking lots of big retailers so that, in case of constructing, operating or managing such retailers, proper measures can be come up with. The analysis has been implemented on the basis of survey, and influence factors including entry/exit lamp, parking cars' traffic flow, parking type, pedestrians' movement after parking and safety. Parking lot users' satisfaction has been analyzed by using the Structural Equation Modelling and, as a result of it, in case of a detached or single building, pedestrians' movement flow after parking contributed the most to the users' satisfaction, while, in case of multipurpose complex, parking cars' traffic flow has the most influential factor. It is interpreted that users of a single building put a bigger emphasis on entry to the shop and their way back to the parked area after their shopping while customers of multipurpose complex might have various purposes of visiting the place and there are relatively more cars so that they put more emphasis on traffic counterflow, other cars and pedestrians.

농촌지역 마을회관 이용 활용도와 만족도에 관한 결정요인 분석 (Determinants of Utilization & Satisfaction for the Exploit of Community Centers in Rural Area)

  • 이병훈;김동원;박혜진;윤영석
    • 농촌계획
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    • 제18권4호
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    • pp.27-34
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    • 2012
  • The purpose of this study is to analyze the community center users' the determinants of utilization & satisfaction for the exploit and to draw out the implication as to what are the influencing factors. The ordered logit model approach was used to examine the determinants. For the use of community center, we surveyed by mail subjecting on rural residents for one month, June 2012, analyzed 625 valid questionnaires. The findings are as follows. First, 'Facility-Satisfaction', 'Education', 'Exploit-Frequency' and 'Age' are the most important factors which affect users' satisfaction. Second, 'A meeting hall function', 'Cultural & Educational function', 'Social & Organizational function', and 'functional criticality function' influence the attributes of users' utilization. Therefore, it is needed to establish the various functions of community center and to prepare the vitalization plan in futuristic viewpoint reflecting the change of rural area. In addition, since there is no clear entity to supervise community center administratively, policy support system to community center should be equipped. Along with these, it is needed to develop managing and operation model for customized community center.