• Proceedings of the Korean Institute Of Construction Engineering and Management
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• autumn
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• pp.282-285
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• 2003

The construction industry has been behind in informatization compared to other industries such as banking, manufacturing, medical, etc. since it is not conscious of informatization and it also has difficulties in attracting investments and attracting IT experts. Furthermore, there has been lack of survey and research on that specifically what areas and how much degree they are behind in informatization. This paper presents a framework and strategy for assessment of informatization based on end users' viewpoints. The authors has already performed the assessment of informatization of general contractors based on IT experts' viewpoints. However, this paper tries to assess informatizaton of construction based on end users' aspects. The result of this research is expected to provide various aspects such as assessment, identification of needs, and problems regarding information systems. These could be effectively used as a guideline and a direction for information system development.

• Journal of Information Technology Applications and Management
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• v.15 no.4
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• pp.221-245
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• 2008

Recently, mobile internet technologies are enabling the possibility of radically new computing services which can share information and communicate with others on the move. In this situation, prior studies have attempted to identify of what factors make people use mobile internet. However, prior researches focused on investigating the factors affecting users' adoption to Mobile Internet. In order to offer beneficial materials to mobile internet companies, we investigated important factors to increase mobile users' value from the viewpoints of customer. In particular, this study was progressed how characteristics of mobile contents affect users' intrinsic attributes and how perceived users' network effects affect users' value in the mobile computing environments. To empirically test proposed hypotheses, we have analyzed 285 survey data gathering from mobile internet users and verified hypotheses by using SEM (structural equation modeling). Based on the results of this study, we found that content accessibility and content quality have significant impacts on users' intrinsic attributes such as perceived usefulness and perceived enjoyment. In addition, this study also revealed that perceived usefulness and perceived enjoyment were positively related to users' emotional value. Moreover, this study found that perceived users' network effects could affect users' monetary value by mediating expected benefits. Based on our findings, we can understand that this perspective can provide a deeper understanding of the mobile users' value adoption by bridging the gap between mobile internet studies and actual practice.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2004.11a
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• pp.604-607
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• 2004

Most of large construction companies have developed construction information systems and their ultimate goals should be improvement of the management efficient of the construction projects. In order to make them successful, tile systems should be designed to meet system users' needs. Therefore purpose of this study Is to evaluate the current information management systems from the viewpoint of the system users, especially on-site engineers. Questionnaire surveys and interviews have been conducted for the highly ranked 10 construction companies on two major factors including the functions of the systems and satisfaction level of each function. From the surveys results, correlation between two factors has been statistically analyzed.

• Korean Journal of Construction Engineering and Management
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• v.7 no.4 s.32
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• pp.126-136
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• 2006

Most of large construction companies have developed construction information systems and their ultimate goals should be improvement of the management efficiency of the construction projects. In order to make them successful, the systems should be designed to meet system users' needs Therefore purpose of this study is to evaluate the current information management systems from the viewpoint of the system users, especially on-site engineers. Questionnaire surveys and interviews have been conducted for the highly ranked 10 construction companies on four major factors including the functions of the systems and satisfaction level of each function, recognition of the use effect, informatization support. From the surveys results, correlation between the functions of the systems and the others has been statistically analyzed.

• International Journal of Internet, Broadcasting and Communication
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• v.10 no.3
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• pp.115-120
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• 2018

Current medical tourism is focused on the services of large hospitals and it is hard to find ways to attract the users. Users collect information for medical tourism through various paths in order to receive the medical consultations and customized tour services. To expand medical tourism to small and medium sized hospitals, it is necessary to have the customized medical consultations, tours and interpreter services, which are the key elements of medical tourism. This study suggests ways to provide the services based on information on medical consultations, tours and interpreter services that users had experienced directly, and also based on the platform for the essential items integrated from users, hospitals and guides' viewpoints. With information on hospitals that provide medical consultations and guides who are able to provide professional services in translation, interpretation and customized tour, users may accumulate and share the information about hospitals and customized tours verified by other users from the integrated platform. To match the contents provided by hospitals and guides with information experienced by users into a system, this study suggests the construction plan for the service model that can match the experience information between users and hospitals, between users and guides and between hospitals and guides systematically by operating the data in the universal container.

• 한국경영정보학회:학술대회논문집
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• 2007.11a
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• pp.571-576
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• 2007

Advanced online environment and communication technology have made the e-commerce environments evolved rapidly. In the e-commerce area, one of the most important concepts regarding the relationship between seller and buyer is the "trust." Considering the purpose of purchase and satisfaction of website, the users may face problems such as consumer's transaction security or personal information sharing when they make transactions over web sites. It could be difficult to pursue the goal for the users to purchase product or service over online if the seller or service provider cannot establish trust to the customers. In this paper, through multi-dimensional viewpoints of trust, satisfaction can be accounted for by cue-based trust and experienced trust. The purchase intention mediates the experienced trust when online users purchase products or use online service.

• Journal of Information Technology Applications and Management
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• v.20 no.2
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• pp.109-125
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• 2013

As the number of SNS users is increasing, it has been very important how companies use SNS strategically. As a result, studies have been performed for the utilization of SNS. Most of the studies, however, focused on the overall characteristics of SNS and did not consider the characteristics of individual SNS. This study classified the main purpose of SNS use as relation-oriented purpose and information-oriented purpose, and identified the types of SNS from two viewpoints : service type and openness. Based on the classification, this study identified the characteristics of Cyworld, Facebook, and Twitter respectively, and analyzed the difference of the purpose of SNS users according to the characteristics of each service. The results showed that more users had the information-oriented purpose in the order of Twitter, Facebook, and Cyworld. There was no difference in the relation-oriented purpose among the three services. The analyses of the motive to join a group or a party made similar results. The results of additional analyses showed that the ratio of users with many acquaintances was high in the order of Facebook, Twitter, and Cyworld. In addition, more users checked their timeline or news feed more frequently in the order of Facebook, Twitter, and Cyworld.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1996.10a
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• pp.162-165
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• 1996

In accordance with the growing importance of software in computer systems, software quality and performance has become a hot issue in all computer-related fields and businesses. But the measurement and evaluation of software quality still poses a problem, due to the different viewpoints of software developers and users. This study attempts to combine the external characteristics of quality representing the viewpoint of users, and the internal characteristics representing the viewpoint of developers of quality. In order to do this, this study provides multiple models which select the appropriate internal characteristics which reflect user requirements from earlier phases of development. The goal of this study is to enhance the applicability of 40 internal characteristics of ISO 9126 to the models.

• Journal of Information Technology Applications and Management
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• v.13 no.1
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• pp.17-38
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• 2006

Recently, ASP business models based on Web services are attracting considerable attention and regarded as the next generation of the ASP business models. It is, however, undesirable for ASP users to adopt them simply because the Web services are the new trend in the IT world. Instead, an in-depth comparison of the benefits against the costs between the Web services based ASP business models and the traditional models are required. Furthermore, it is desirable that this comparative analysis should be applied from the ASP users' viewpoints rather than those of the government or ASP providers. So, we have applied a comparative ROI (Return on Investment) analysis from the ASP users' perspective and shown that the Web services based ASP business models (382%) are superior to the traditional models (280%) in terms of ROI. We have also employed Balanced Scorecard (BSC) framework to keep the balance between tangible and intangible benefits considering the characteristics of IT value measurement.

• Journal of the Korea Computer Industry Society
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• v.4 no.4
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• pp.599-606
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• 2003

As collaborative computing technology goes widespread, interactions among concurrent users are very important, especially in education domain. But existing co-authoring mechanisms and CSCW technologies have limitations for conflict handling. In general, co-authoring tools provide solutions that one or certain users' views are influenced for conflict handling. These solutions have advantages to accomplish rapidly for conflict handling, but other authors' views cannot be affected sufficiently. In this paper, we define the courseware as network structure of instructional units. And we propose co-authoring model for courseware using collaborative conflict-handling mechanism. Using this mechanism, instructors can affect their own viewpoints to the unique courseware. As contents created in these forms have multiple structures. it can provide proper materials according to students' requirements. Therefore, it can provide students with individual learning facilities on online educational systems. Proposed model is useful for courseware based on structured form of document such as XML.