• Title/Summary/Keyword: User perception

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The Influence of User Experience Elements of Digital Music Access Platform on User Loyalty: Mediation Effect of Usefulness Perception, Epidemic Perception

  • Zhang, Weiwei
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.7
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    • pp.45-52
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    • 2019
  • With the popularity of mobile Internet and smart phones, the domestic digital music access platform has entered a period of rapid development. Existing studies in the academic circle have shown that experience has a positive impact on user perception and loyalty. However, the research on the relationship between brand loyalty, user perception and user experience of Internet products has not received much attention. Starting from the brand loyalty theory and user experience theory, this paper explores the mechanism of user experience, user perception and brand loyalty of digital music access platform. Based on the development status of digital music access platform in China, the purpose is to explore how the user experience of the mainstream digital music access platform can affect Usefulness Perception, Epidemic Perception. And to explore how the Usefulness Perception, Epidemic Perception can affect users' brand loyalty. also further explore the role of users' perception in this process to understand the relationship between brand and user experience. In practical operations, 398 formal questionnaires were issued online to collect first-hand data, and reliability analysis, factor analysis, correlation analysis and hypothesis analysis were carried out successively on the data in the later stage. Through research, it is found that the user experience of digital music access platform has a partial significant impact on the perception and loyalty of applications. The visual presentation and emotional feelings of digital music access platform are positively correlated with the perceived usefulness of applications. The visual presentation and emotional feelings of digital music access platform are positively correlated with the perceived popularity of applications. The e perceived usefulness and perceived popularity of the digital music access platform are positively correlated with the loyalty of the application. Through this research, it has certain guiding significance to the promotion of digital music access platform's brand loyalty degree.

The Effects of Microcomputer Networking on the Perception of Threats to Security : the Military User크s Case (마이크로컴퓨터의 네트워크화 여부가 보안 위협 인식에 미치는 영향 : 군조직을 대상으로)

  • 이찬희;김준석;서길수
    • The Journal of Information Technology and Database
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    • v.6 no.2
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    • pp.1-18
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    • 1999
  • The purpose of this study was to identify the effect of microcomputer networking on user perception of potential threats to security employing user attitudes as a moderating variable. A research model consisting of microcomputer networking as the independent variable, user perception of potential threats to security as the dependent variable, and user attitude toward security control as the moderating variable was developed through literature review. The results of this study provide an empirical evidence of the importance of environmental change(information systems networking) on user perception of potential threats to security. Further-more the result imply that in order to improve security performance through the reinforcement of user perception of threats to security in the organization, user attitudes should be made favorable.

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A New Approach for Incorporating Transportation User Perception into Transportation Engineering (도로교통이용자 측면을 고려한 새로운 분석방법 개발)

  • Lee, Dong-Min
    • International Journal of Highway Engineering
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    • v.10 no.3
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    • pp.159-169
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    • 2008
  • As users constitute one of the three components of a transportation system; and in many respects the most important component, user perception is a critical element within the concept of transportation services as transportation exists to provide high quality service to various user groups. However, this user perception has not been studied because it is difficult to be analyzed. The purpose of this study is to introduce the importance and alternative method to consider transportation user perception for various transportation engineering areas such as service quality and safety level of transportation system. For this purpose, various studies related to transportation user perception were reviewed. In addition, experiment results were analyzed to investigate the characteristics of transportation user perception.

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An Empirical Study on End-user's Perception and Acceptance of Mobile Office (모바일 오피스에 대한 이용자 인식과 수용에 관한 실증 연구)

  • Lee, Ji Eun
    • Journal of Information Technology Applications and Management
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    • v.19 no.4
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    • pp.97-113
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    • 2012
  • In order to implement the real-time enterprise (RTE) and smart work effectively, many companies have introduced a mobile office. A mobile office improves employee productivity and increases ability to respond to business opportunities by helping employee manage their business anytime and anywhere. However, it also raises the user's stress level. We conducted in-depth interviews with users to assess user's perception of a mobile office according to Saaty's BOCR model. Based on the results of the interviews, we set variables affecting user's perception of the mobile office using factor analysis. This study revealed that support for real-time business, support for communication and collaboration, and information processing quality were positively related to continuous intention to use mobile office. Further study demonstrated that three variables have mediating effect between the psychological stress and continuous intention to use. This result implies that the system quality and function are the key elements of mobile office and may contribute to the continuous use.

A Study on the Relationship Between Health Club Users' Perception of Service Quality and Use Satisfaction and Loyalty

  • Chung, Youngjin;Park, Sunmun
    • International Journal of Advanced Culture Technology
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    • v.9 no.4
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    • pp.145-153
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    • 2021
  • The purpose of this study is to investigate the effect of health club users' perception of service quality on user satisfaction and loyalty. The purpose of this study is to investigate the effect of health club users' perception of service quality on user satisfaction and loyalty. In order to achieve this research purpose. In 2020, participants in health clubs over 20 years old residing in Gwangju Metropolitan City and Jeollanam-do were selected as the population and a total of 300 subjects (273 males and 127 females) were selected using a convenient sampling method. The data collected using this was statistically processed according to the purpose of analysis using SPSS 20.0 version. The results obtained through this research process are as follows. First, it was found that the health club users' perception of service quality had a partial effect on user satisfaction. Second, it was found that the service quality perception of health club users partially affected the loyalty. Third, it was found that health club users' satisfaction with use partially affected their loyalty.

The Relationship of a Social Workers's Professionalism and User Advocacy - Focusing on the Mediating Effects of a Social Worker's Right Perception and Performance at Service Processes- (사회복지사의 전문성과 이용자 옹호의 관계 -서비스과정에서의 이용자 권리에 대한 사회복지사의 인식 및 실행의 이중매개효과-)

  • Kim, Miok;Jeong, Hana
    • Korean Journal of Social Welfare
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    • v.65 no.4
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    • pp.115-136
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    • 2013
  • This research purports to examine the mediating effects of right perception and performance at service processes in relationship to the social worker's professionalism and user advocacy. As the research method, 198 social workers were surveyed, and structural equation was used for analysis. The research findings showed that the professionalism of social workers had a direct influence on right perception, right performances at service processes and user-advocacy. However, right perception at service processes do not have a direct influence on user advocacy. In addition to this right perception and performances at service processes was proven to be an important mediator between a social worker's professionalism and user advocacy. As a result, this research has implied the necessity for social work practice to promote user-advocacy.

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Investigating Change of Users' Perception of Privacy Pre- and Post-Education on Library User Privacy (도서관이용자프라이버시에 대한 교육전후의 이용자인식변화 분석 연구)

  • Noh, Younghee;Kim, Tae-Kyung;Kim, Dong-Seok
    • Journal of the Korean Society for information Management
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    • v.32 no.1
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    • pp.63-84
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    • 2015
  • Library users must provide their personal information to libraries. This study surveyed these library users' perception of privacy and the effect of the education after providing library user privacy education. As a result, first, it was found that after education, users were more interested in their privacy, rated the problem of library user privacy as more severe, and rated library user data collection as more likely to be considered privacy invasion. Second, we investigated users' perception of how much user service records being collected in libraries violate users' privacy, which showed a great perception change in 25 questions after the education. Third, in the survey about library and librarians' efforts for protecting library user privacy, it was found that all 15 questions were rated as significantly more important after education. Fourth, library users have recognized that is necessary to process and handle the library record and are more sympathetic to the need for this procedure. Fifth, library users felt the possibility of a library record leak was a very serious threat.

Basic Research for the Tactual User Interface Design (촉각적 사용자 인터페이스 디자인에 관한 기초 연구 -소형 원형 버튼의 크기 판별을 중심으로-)

  • Yang, Seung-Mu;Jeong, Byung-Yong
    • IE interfaces
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    • v.13 no.2
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    • pp.253-257
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    • 2000
  • This study was conducted to test the significance of differences in the tactual difference thresholds and perception time for tactual direction type and finger type and radius size based on small circular button. The results show that difference threshold of vertical tactual perception is significantly greater than horizontal perception, but there are no significant differences in difference thresholds among finger types and radius sizes. Also, there are no significant differences in tactual perception time among tactual direction types, finger types, and radius types. These findings are applicable for tactual user interface design.

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Application of the Affordance as User Experience Behavior Setting for Architectural Design (건축공간의 경험구조로서 지원성 적용 연구)

  • Kim Soo-Jin
    • Korean Institute of Interior Design Journal
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    • v.13 no.6
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    • pp.48-56
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    • 2004
  • The Affordance, discussed in the theory of ecological perception of environmental psychology, is the concept of perception that deals with inter-relationship between environment and human. It is a theory seeking for gradual evolution, with the change of user experience behavior and the space, by getting feed-backs from the analysis of perception of characteristics of 3-dimensional space and the user as moving entity. Although there has been many attempts to define the Affordance and apply its concept to the architecture, now there's a need to identify the Affordance in the real architectural space, represent Affordance of space and the user inter-relationship in the architecture and apply its design specifically, Thus, the purpose of this study is to present the methodology of applying Affordance in architectural space design by identifying the Affordance of space concept of human experience behavior in the architectural space and analyze its recognition process.

A Comparative Study on the Old's and the Young's Depth Perception for Universal Design (유니버설 디자인을 위한 청년층과 노인층의 깊이인식에 대한 비교연구)

  • Jeong, Gwang-Tae;Song, Bok-Hui;Sin, Hyeon-Bong;Yun, Han-Gyeong
    • Journal of the Ergonomics Society of Korea
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    • v.23 no.3
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    • pp.111-119
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    • 2004
  • In this study, we analyzed the old`s characteristics for depth perception in comparison with the young`s as a basic study for universal design in field of products or facilities. Twenty three of the old and twenty two of the young had participated and the depth perception apparatus was used in this experiment. Gender, viewing distance, and age were considered as factors and the differences of depth perception were analyzed for each experimental condition. In the result, a significant difference was not detected on gender, but significant differences were detected on age and viewing distance. That is, we can see that the old is remarkably worse than the young on depth perception task. Therefore, it means that these characteristics have to be absolutely considered in user interface design to improve the old`s accessibility for products or facilities.