• Title/Summary/Keyword: User analysis

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The Relationship of U-Traffic Service Quality and User Satisfaction (U-교통서비스 품질요인과 사용자만족의 관계)

  • Hong, Jin-Ki;Hwang, Chan-Gyu;Choi, Chang-Sun
    • The Journal of the Korea institute of electronic communication sciences
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    • v.10 no.9
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    • pp.1049-1058
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    • 2015
  • This paper aims to study the relationship of U-Traffic Service Quality and User Satisfaction. Independence variables is u-traffic service quality, and mediation parameters are publicity, usefulness and economic. Dependent variable is user satisfaction. Using SPSS 18.0, a series of factor analysis, reliability analysis, multiple regression analysis and path analysis have been performed. The conclusion is as follows. First, U-traffic service quality have a positive effect on user satisfaction directly. Second, U-traffic service quality have a positive effect on user satisfaction through mediation parameters of publicity, usefulness and economic. Third, service quality factor of the U-traffic service quality have more effect on user satisfaction than system quality factor. Last, usefulness among mediation parameters have the most positive effect on user satisfaction.

Development of a video-protocol analysis system for the user interface design. (사용자 인터페이스 디자인을 위한 사용성평가 비디오정보 분석방법 개발에 관한 연구)

  • 김병욱
    • Archives of design research
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    • v.11 no.1
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    • pp.109-118
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    • 1998
  • Recently, the importance of user-interface design has been increasing due to the development of electronic and semiconductor technology. Under these surroundings a lot of Approaches that are for the analysis of video sequential data have been developed. The study on the method of analysing various aspects in the use of real product should find the characteristics of users' behavior. Also, the study should include the interaction dffects among these aspects. For these reasons this study proposed an analysis method for the video sequential data of usability test. The study begins with discussing the nature of user-interface through reviewing the various aspects of user-interface. Based on the findings the structure of methods that analyze the characterisics of user's behavior is identified. Thereafter, we developed a computerized tool for analysing video sequential data from usability tests. The tool comprises of four different modules: module for identifying users' profiles, module for video data logging, module for analysing user's characteristics, and module for synthesizing these data for user-interface design. Finally findings are summarized and further research was suggested.

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The Analysis of User Cost according to Timing of National Highway Pavement Maintenance-Focusing on the Maesang Bidge Section in Korea

  • Kim, Yunsik;Lee, Minjae
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.606-607
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    • 2015
  • The traffic volume on the road shows various trends reflecting regional characteristics for monthly and hourly, and economic loss affecting users varies according to the selected period for the maintenance of road pavements. Therefore, in this study, the user cost (or delay cost) for monthly and hourly on the work zone near the Maesang Bridge Section on Poseung-Gu, Pyeongtaek-si, Gyeonggi-do was calculated using the time series models and VISSIM, and based on the result, the effect of user cost reduction according to the selection of best maintenance period was examined. The analysis result showed that the month of the lowest user cost occurred due to the maintenance of target section was January (10,293,258 KRW/Day×1km) and the month of the greatest user cost occurred was November (13,337,495 KRW/Day×1km).

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The Analysis Framework for User Behavior Model using Massive Transaction Log Data (대규모 로그를 사용한 유저 행동모델 분석 방법론)

  • Lee, Jongseo;Kim, Songkuk
    • The Journal of Bigdata
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    • v.1 no.2
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    • pp.1-8
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    • 2016
  • User activity log includes lots of hidden information, however it is not structured and too massive to process data, so there are lots of parts uncovered yet. Especially, it includes time series data. We can reveal lots of parts using it. But we cannot use log data directly to analyze users' behaviors. In order to analyze user activity model, it needs transformation process through extra framework. Due to these things, we need to figure out user activity model analysis framework first and access to data. In this paper, we suggest a novel framework model in order to analyze user activity model effectively. This model includes MapReduce process for analyzing massive data quickly in the distributed environment and data architecture design for analyzing user activity model. Also we explained data model in detail based on real online service log design. Through this process, we describe which analysis model is fit for specific data model. It raises understanding of processing massive log and designing analysis model.

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Exploration on Possibility of the Disciplinary Convergence of the User Studies and the Research in Practice (이용자연구와 실용연구 분야의 학제적 융합 가능성 도출 연구)

  • Lee, Jee Yeon;Kam, Miah
    • Journal of the Korean Society for information Management
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    • v.35 no.1
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    • pp.129-155
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    • 2018
  • This research aims to discover various aspects of the user studies and the research in practice and also to propose collaboration methods by empirical analysis of the data. To determine the application applicability of the user studies in other subject areas, the degree of keyword overlap between the user studies and the User Experience (UX), one of the research in practice discipline, was measured. The quantitative information science methods including simple frequency analysis were applied to more than ten thousand published papers to generate the network mapping and ranking as well as comparative analysis by time. The analysis result showed that there were slightly lesser overlap between the user studies and the UX in the domestically published articles than the international ones. It also revealed that there is a relationship between the actual occurrences of collaboration and the keyword overlap. The temporal analysis showed that there is increasingly more keyword overlap between two disciplines and thus it is possible to predict the active convergence in the future.

Buying vs. Using: User Segmentation & UI Optimization through Mobile Phone Log Analysis (구매 vs. 사용 휴대폰 Log 분석을 통한 사용자 재분류 및 UI 최적화)

  • Jeon, Myoung-Hoon;Na, Dae-Yol;Ahn, Jung-Hee
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.460-464
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    • 2008
  • To improve and optimize user interfaces of the system, the accurate understanding of users' behavior is an essential prerequisite. Direct questions depend on user' s ambiguous memory and usability tests depend on the researchers' intention instead of users'. Furthermore, they do not provide with natural context of use. In this paper we described the work which examined users' behavior through log analysis in their own environment. 50 users were recruited by consumer segmentation and they were downloaded logging-software in their mobile phone. After two weeks, logged data were gathered and analyzed. The complementary methods such as a user diary and an interview were conducted. The result of the analysis showed the frequency of menu and key access, used time, data storage and several usage patterns. Also, it was found that users could be segmented into new groups by their usage patterns. The improvement of the mobile phone user interface was proposed based on the result of this study.

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User Behavior Analysis for Online Game Bot Detection (온라인 게임 봇 탐지를 위한 사용자 행위 분석)

  • Kang, Ah-Reum;Woo, Ji-young;Park, Ju-yong;Kim, Huy-Kang
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.22 no.2
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    • pp.225-238
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    • 2012
  • Among the various security threats in online games, the use of game bots is the most serious problem. In this paper, we propose a framework for user behavior analysis for bot detection in online games. Specifically, we focus on party play that reflects the social activities of gamers: In a Massively Multi-user Online Role Playing Game (MMORPG), party play log includes a distinguished information that can classify game users under normal-user and abnormal-user. That is because the bot users' main activities target on the acquisition of cyber assets. Through a statistical analysis of user behaviors in game activity logs, we establish the threshold levels of the activities that allow us to identify game bots. Also, we build a knowledge base of detection rules based on this statistical analysis. We apply these rule reasoner to the sixth most popular online game in the world. As a result, we can detect game bot users with a high accuracy rate of 95.92%.

User Analysis for Shower Chair Design (고령자용 목욕의자 디자인을 위한 사용자 분석)

  • Jung, Kwang-Tae;Song, Bok-Hee;Shin, Dong-Jin;Chun, Keyoung-Jin;Won, Byeong-Hee;Hong, Jae-Soo
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.1
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    • pp.93-100
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    • 2010
  • In this study, user survey and some experiments were carried out to identify older adults' characteristics and needs for shower chair design. Firstly, the category and design components of shower chair were analyzed through product analysis. Secondly, older adults' needs for shower chair were identified through user interview and observation. Thirdly, experiment to measure older adults' motion, EMG, and body pressure while using shower chair was carried out and then older adults' characteristics for the use of shower chair were identified. Finally, the direction of design for shower chair was proposed to improve older adults' satisfaction.

Analysis of User Reviews of Electric Kickboard Sharing Service Using Topic Modeling (토픽 모델링을 활용한 전동킥보드 공유 서비스의 사용자 리뷰 분석)

  • Jung Seung Lee
    • Journal of Information Technology Applications and Management
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    • v.31 no.1
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    • pp.163-175
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    • 2024
  • This study conducts topic modeling analysis on four electric scooter sharing platforms: Alpaca, SingSing, Kickgoing, and Beam. Using user review data, the study aims to identify key topics and issues associated with each platform, as well as uncover common themes across platforms. The analysis reveals that users primarily express concerns and preferences related to application usability, service mobility, and parking/accessibility. Additionally, each platform exhibits unique characteristics and challenges. Alpaca users generally appreciate convenience and enjoyment but express concerns about safety and service areas. SingSing faces issues with application functionality, while Kickgoing users encounter connectivity problems and device usability issues. Beam receives overall positive feedback, but users express dissatisfaction with application usability and parking. Based on these findings, scooter sharing service providers should focus on enhancing application features, stability, and expanding service coverage to meet user expectations and improve customer satisfaction. Furthermore, highlighting platform-specific strengths and providing tailored services can enhance competitiveness and foster continuous service growth and development.

A Study on analysis of architecture and user interface at cyber museum (Cyber Museum User Interface의 구성과 구조에 관한 고찰)

  • 구세연;임채진
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2001.05a
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    • pp.121-127
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    • 2001
  • An unified measure of user interface efficiency and aesthetics for cyber museum is proposed. First, general structure of cyber museum is discussed and hierarchical analyses are done for sample sites. Usability tests based on the hierarchical analyses yield statistics of user access frequency and persistency for each page, on which access probability is deduced. Second, visual occupancy, a measure of efficiency of user interface element based on access probability is defined. The hierarchical statistics of visual occupancy can be an index for characterization and classification of cyber museums. Examples are provided.

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